1.
Supply Chain Segmentation & Analytics -
Moving from Theory to Implementation
2.
Meet the Presenters
Dr. Gerhard Plenert – Consultant and Author
Dr. Gerhard Plenert has been helping organizations execute
operational and supply chain transformations for more than
twenty years. He was a tenured full professor at California State
University, Chico, and a professor at BYU Provo, BYU Hawaii, the
University of Malaysia, and the University of San Diego. He has
worked for the largest companies in the world, including
companies like Aramco, Microsoft, Cisco, HP, Johnson and
Johnson, Shell, Apple, Ford, Nike, Google, Cisco, and Rolls Royce.
Chris Gordon –VP NorthAmerica at AIMMS
Chris has worked in supply chain consulting and operations
across Europe, the US and India for more than 25 years. He’s
driven dozens of supply chain initiatives with a heavy focus on
leveraging analytical evidence to promote major business
change.
3.
Objectives
• Share a consumable definition of Supply Chain
Segmentation
• Provide a step-by-step guide to achieving
segmentation value
• Share a series of examples to increase initiative speed
and time to value
• Share where supply chain segmentation can go next
with leading edge use of optimization
• An opportunity to engage in this ongoing dialogue with
the presenters and your industry peers
4.
What is Supply Chain Segmentation (SCS)?
SCS is about Differentiating Groupings by:
• Region / Location
• Volumes
• Product Characteristics
• Etc.
5.
What is Supply Chain Segmentation (SCS)?
• SCS finds common
Characteristics within
the differentiated
groupings
• SCS identifies optimal
methodologies around
each group
6.
SCS – How it works
3-Pronged
Approach to
Maximize
Return on
Availability
B – Reduce Cost
• Production
• Logistics
• Warehousing
• Inventory holding cost
• Planning Misalignments
• Technology
• Obsolescence
A – Manage Product
Lifecycle Stages
• Launch / New product
introduction
• Active – Growth
• Stable - Maturity
• Declining
• End-Of-Life C – Increase Benefits
• Revenue
• Margin
• Establish Yourself as the
Preferred Supplier
• Market Share
• Competitor Substitution
Avoidance
• Ease of Doing Business
• Economies of Scale
7.
DeclineMaturityGrowthIntroduction
New Product
– Phase In
Demand
Planning Horizon
Identify the Life Cycle Stages of the
Product
End of Life
Product –
Phase Out
ROA
B
A
C
8.
Identify cost drivers that impact return on
availability
Cost of Availability
High Medium Low
Minimize Cost
ROA
B
A
C
Cost Drivers Impact of the Driver Attributes
Lifecycle length Product avaiability / obsolesence Long Medium Short
Volatility Level of inventory buffering Low Medium High
Product Customization Interdependencies / stock outs Low Medium High
Product Criticality Customer operational shutdowns Low Medium High
Geography / Location Pipeline length / inventory staging Onshore Nearshore Farshore
Product Turnaround Shelf Life / inventory levels Fast Medium Slow
Gross Margin Risk / profitability High Medium Low
Seasonality Inventory buildup / planning Heavy Medium None
Channel Hazards Planning / inventory costs High Medium Low
9.
Identify the customer segments that drive
benefits
Segments Definition
Tier-1
High-priority customers with strategic / critical
importance to our company (The 20 % of the
customers that make up 80 % of our business)
Tier-2
Medium priority customers who deserve the next
best level of Supply chain support
Tier-3
Low-priority customers who are relatively at the
lowest level in the hierarchy (The majority of our
customers, around 50 to 60 %, who make up only
about 20 % of our business)
ROA
B
A
C
10.
Segmentation tailored to your key business drivers
Attribute Impact
Cost Drivers Impact of the Driver Low High
Lifecycle length Product avaiability / obsolesence
Volatility Level of inventory buffering
Product Customization Interdependencies / stock outs
Product Criticality Customer operational shutdowns
Geography / Location Pipeline length / inventory staging
Product Turnaround Shelf Life / inventory levels
Gross Margin Risk / profitability
Seasonality Inventory buildup / planning
Channel Hazards Planning / inventory costs
11.
Example – Segmentation Matrix to
maximize return on availability
LifecycleStage
CostofAvailability
Tier 1 Customers Tier 2 Customers Tier 3 Customers
Launch
Low
Med
High
Active
Low
Med
High
EndofLife
Low
Med
High
12.
LifecycleStage
CostofAvailability
Tier 1 Customers Tier 2 Customers Tier 3 Customers
Availability Lead Time
SC Business
Model
Availability Lead Time
SC Business
Model
Availability Lead Time
SC Business
Model
Launch
Low High 5 Days Custom Medium 25 Days Agile Medium 30 Days Agile
Med High 5 Days Custom Medium 30 Days Agile Low 35 Days Efficient
High High 5 Days Custom Medium 35 Days Efficient Low 40 Days Efficient
Active
Low High 10 Days Efficient High 25 Days Efficient High 30 Days Efficient
Med High 10 Days Efficient High 25 Days Efficient Medium 30 Days Efficient
High High 30 Days Agile Medium 30 Days Efficient Low 35 Days Efficient
EndofLife
Low High 15 Days Efficient Medium 35 Days Efficient Low 40 Days Efficient
Med High 35 Days Agile Low 40 Days Efficient Low 45 Days Efficient
High High 40 Days Agile Low 45 Days Efficient Low 50 Days Efficient
Example – Segmentation Matrix to
maximize return on availability
13.
LifecycleStage
CostofAvailability
Tier 1 Customers Tier 2 Customers Tier 3 Customers
Availability Lead Time
SC Business
Model
Availability Lead Time
SC Business
Model
Availability Lead Time
SC Business
Model
Launch
Low High 5 Days Custom Medium 25 Days Agile Medium 30 Days Agile
Med High 5 Days Custom Medium 30 Days Agile Low 35 Days Efficient
High High 5 Days Custom Medium 35 Days Efficient Low 40 Days Efficient
Active
Low High 10 Days Efficient High 25 Days Efficient High 30 Days Efficient
Med High 10 Days Efficient High 25 Days Efficient Medium 30 Days Efficient
High High 30 Days Agile Medium 30 Days Efficient Low 35 Days Efficient
EndofLife
Low High 15 Days Efficient Medium 35 Days Efficient Low 40 Days Efficient
Med High 35 Days Agile Low 40 Days Efficient Low 45 Days Efficient
High High 40 Days Agile Low 45 Days Efficient Low 50 Days Efficient
Example – Segmentation Matrix to
maximize return on availability
14.
Example – Segmentation Matrix to
maximize return on availability - Aerospace
LifecycleStage
CostofAvailability
Tier 1 Suppliers Tier 2 Suppliers Tier 3 Suppliers
Criticality Lead Time
SC Business
Model
Criticality Lead Time
SC Business
Model
Criticality Lead Time
SC Business
Model
Launch
Low High 120 Days Custom Medium 120 Days Efficient Medium 120 Days Efficient
Med High 120 Days Custom Medium 120 Days Efficient Low 120 Days Efficient
High High 120 Days Custom Medium 120 Days Efficient Low 120 Days Efficient
Active
Low High 10 Days Efficient High 20 Days Efficient Low 30 Days Efficient
Med High 10 Days Agile High 20 Days Efficient Medium 30 Days Efficient
High High 10 Days Agile Medium 20 Days Agile Low 30 Days Efficient
EndofLife
Low High 20 Days Efficient Low 30 Days Efficient Low 40 Days Efficient
Med High 30 Days Efficient Low 40 Days Efficient Low 45 Days Efficient
High High 40 Days
Efficient
Low 50 Days Efficient Low 50 Days Efficient
1
6
2
4
3
5
15.
Example – Segmentation Matrix to
maximize return on availability - Pharmaceutical
LifecycleStage
CostofAvailability
Tier 1 Customer Tier 2 Customer Tier 3 Customer
Shipping
Criticality
Lead Time
SC Business
Model
Shipping
Criticality
Lead Time
SC Business
Model
Shipping
Criticality
Lead Time
SC Business
Model
Launch
Low Low 2 Days Custom Low 2 Days Efficient Low 3 Days Efficient
Med Medium 2 Days Custom Medium 2 Days Efficient Medium 3 Days Efficient
High High 1 Day Custom High 1 Day Efficient High 1 Day Efficient
Active
Low Low 2 Days Efficient Low 2 Days Efficient Low 3 Days Efficient
Med Medium 2 Days Efficient Medium 2 Days Efficient Medium 3 Days Efficient
High High 1 Day Efficient High 1 Day Efficient High 1 Day Efficient
EndofLife
Low Low 2 Days Efficient Low 2 Days Efficient Low 3 Days Efficient
Med Medium 2 Days Efficient Medium 2 Days Efficient Medium 3 Days Efficient
High High 1 Day Efficient High 1 Day Efficient High 1 Day Efficient
1
2
4
3
16.
Example – Segmentation Matrix to
maximize return on availability – Hi Tech
LifecycleStage
CostofAvailability
Tier 1 Customer Tier 2 Customer Tier 3 Customer
Product
Availability
Safety
Stock /
Inventory
Buffering
Levels
SC Business
Model
Product
Availability
Safety
Stock /
Inventory
Buffering
Levels
SC Business
Model
Product
Availability
Safety
Stock /
Inventory
Buffering
Levels
SC Business
Model
Launch
Low High Max Custom High Max Custom High Medium Custom
Med High Max Custom High Max Custom High Medium Custom
High High Max Custom High Max Custom High Medium Custom
Active
Low High Medium Agile High Medium Agile High Medium Agile
Med High Medium Agile High Medium Agile High Medium Agile
High High Medium Agile High Medium Agile High Medium Agile
EndofLife
Low Low Minimum Efficient Low Minimum Efficient Low Minimum Efficient
Med Low Minimum Efficient Low Minimum Efficient Low Minimum Efficient
High Low Minimum Efficient Low Minimum Efficient Low Minimum Efficient
1
2
4
3
17.
Supply Chain Characteristics
High Tech Segmentation Example
1 2 3 4
Forecast
S&OP
Time Series
Associative
Production Planning and
Scheduling
S&OP
ATP
CTP
Demand Pull
EOQ
BTS/MTS
BOO/MTO
Min/Max
OIL
2-Bin
ROP
Operational
Processes
VMI
LSS
JIT
SS
Automat
ion
Levels
Manual
Shop Floor
MES
Metrics
Motivation
Inventory
Operating Costs
Customer
Quality
SCS Characteristics Mapping Example – High
Tech
18.
Supply Chain Characteristics
Aerospace Segmentation Example
1 2 3 4 5 6
Targets
Planning Cadence Bi-Weekly Bi-Weekly Weekly Bi-Weekly Bi-Weekly On Demand
% of SKUs 15% 40% 5% 15% 20% 5%
% of Revenue 20% 50% 3% 10% 15% 2%
% of Inventory 15% 40% 5% 15% 20% 5%
% of Planning Effort 50% 5% 10% 20% 5% 10%
Touch Level of
Planners
High Low Low Medium Low Low
SCS Goal Mapping Example - Aerospace
19.
Operational Strategic
Open LoopClosed Loop
Tactical
Semi-Automated
Today –
Segmentation
as a strategic
tool
Tomorrow –
Automated
Segment
Flagging
Tomorrow –
Deployable
Segment
Prescriptions
Tomorrow –
Segment
Opportunity
Costs
20.
AIMMS is being used by leading companies to gain a
competitive edge
4 time co-winner of the
Franz Edelman award
Trusted by leading companies:
With award-winning results:
21.
Thank You!
• If you have any questions, please contact the
presenters:
Dr. Gerhard Plenert, PhD
gerhard@gerhardplenert.com
www.gerhardplenert.com
916-233-9758
Chris Gordon
VP North America, AIMMS
Chris.Gordon@AIMMS.com
425-458-4024
22.
Experience Business
Optimization Like Never Before
Empower your teams with advanced analytics to drive better decisions
425-458-4024 info@AIMMS.com
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