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[Webinar Slides] Find Your Power in the Cloud: Reconciling Business Processes, Collaboration, and Control

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In this webinar, we provide best practices and tangible action items when it comes to understanding your organizational process-related pain points as well as real-world use cases of how companies in a variety of industries are embracing operating in the cloud to drive real business value.

Want to follow along with the webinar replay? Download it here for FREE: https://info.aiim.org/find-your-power-in-the-cloud

Publicada em: Tecnologia
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[Webinar Slides] Find Your Power in the Cloud: Reconciling Business Processes, Collaboration, and Control

  1. 1. Underwritten by: Presented by: #AIIMYour Digital Transformation Begins with Intelligent Information Management Find Your Power in the Cloud: Reconciling Business Processes, Collaboration, and Control Presented May 15, 2019 Find Your Power in the Cloud: Reconciling Business Processes, Collaboration, and Control
  2. 2. Underwritten by: Presented by: #AIIMYour Digital Transformation Begins with Intelligent Information ManagementYour Digital Transformation begins with Intelligent Information Management
  3. 3. Underwritten by: Presented by: Today’s Speakers Lane Severson Practice Lead Doculabs Rand Wacker Head of Industry Solutions Box Host: Theresa Resek, CIP Director AIIM
  4. 4. Underwritten by: Presented by: Lane Severson Practice Lead Doculabs Introducing our Speaker
  5. 5. Underwritten by: Presented by: The Evolution of ECM and Digital Transformation • ECM began primarily to digitize paper documents – “Paper free by 93!” • Workflow and pre-process ingestion introduced the ability to use content to complete a task – not simply storing it post-process, as before • Digital transformation requires a re-imagination of the entire process, often extracting data from content at the beginning of a process or only creating a document at the conclusion of a process • Focus on customer experience and protecting customer data Level 3 Paperless Automated Level 1 Paper Based Manual Level 2 Paperless Manual Level 4 Born Digital
  6. 6. Underwritten by: Presented by:
  7. 7. Underwritten by: Presented by: A Brief History of the Document 1970s 1980s 1990s 2000s 2010s
  8. 8. Underwritten by: Presented by: The Post-document World Myriad of other ways today to gather and display information Harness these modalities to gather data more efficiently, with less friction, and with higher quality. Apps E-forms IoT Browsing data Search data Location/GPS data SMS
  9. 9. Underwritten by: Presented by: Discussion  What has changed about process digitization in the past few years? What has changed about process digitization in the past few years?
  10. 10. Underwritten by: Presented by: Rand Wacker Head of Industry Solutions Box Introducing our Speaker
  11. 11. Underwritten by: Presented by: Businesses need to change how they approach their processes / We need to work seamlessly with a more extended enterprise of customers, partners, and vendors / Employees expect a modern tech stack to power the new way working / Organizations have to keep their IP secure and their business compliant
  12. 12. Underwritten by: Presented by: Our Content Architectures have become Fragmented Silos Custom LOB apps built on IaaS Enterprise content management File shares, email and physical media Consumer file sync and share tools Best-of-breed SaaS apps
  13. 13. Underwritten by: Presented by: Making Business Processes Inefficient, Unsecure, and Costly Creation Internal workflows Publishing ArchivingExternal collaboration Exchange content with internal teams and systems Exchange content with partners and vendors Publish to internal and external teams and systems Retain and govern content Kick off process FTP
  14. 14. Underwritten by: Presented by: Discussion  What are some overlooked places (departments) where orgs see huge returns in digitizing existing processes?
  15. 15. Underwritten by: Presented by: We Must Think of Content as a Strategic Asset
  16. 16. Underwritten by: Presented by: Discussion  How can you best support collaboration between IT and the business users for these initiatives?
  17. 17. Underwritten by: Presented by: Discussion  Which customers have been successful in driving processes in the cloud?
  18. 18. Underwritten by: Presented by: Broadcom NFS replacement Saved $10 million in current and future IT costs by migrating 18 million files and eliminating all Windows- based servers Vendor portal and onboarding Built an external vendor portal to onboard vendors in multiple locations and share the most up-to-date BOMs and contracts
  19. 19. Underwritten by: Presented by: FICO Marketing collaboration Enabled faster time to market by centralizing sharing with external vendors, enabling concurrent editing using Office Online, and integrating with Microsoft Teams Sales productivity Accelerated deal cycles by enabling reps to have 24/7 access to latest marketing collateral. Streamlined contract negotiation and esignatures to speed up deals
  20. 20. Underwritten by: Presented by: Allstate Digital inventory Enabled customers to create an inventory of their home’s items and store the information in the cloud, from any device, anywhere via their Digital Locker app Agent insight Using Box Skills to get more insight into consumer products and unstructured data to improve the customer experience with Allstate Mobile
  21. 21. Underwritten by: Presented by: Discussion  How does one get started to digitizing their processes? How should one evaluate where to get started?
  22. 22. Underwritten by: Presented by: Details on Capabilities and Opportunities  Sort and rank opportunities:  Best cases for automation are high headcount  And rules-based, simple to moderately complex, stable, mature and documented, structured and at least semi-structured docs and data, where UIs are web or thick client  5 basic cases  Process is good: 4. Leave alone 5. Use BMP or AI for straight- through processing  Process is broken so: 1. Leave alone 2. Redesign (big project) 3. Use RPA duct tape
  23. 23. Underwritten by: Presented by: Discussion  What outcomes should one measure to ensure that their digitization process has been successful?
  24. 24. Underwritten by: Presented by: Join us! Box webinar – June 5th at 11am Pacific Registration link in Resources Simplifying enterprise workflow: Announcing the all-new Box Relay
  25. 25. Underwritten by: Presented by: To Learn More Lane Severson lseverson@doculabs.com 630.418.7000 Read More www.doculabs.com/severson

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