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Underwritten by:
#AIIMYour Digital Transformation Begins with
Intelligent Information Management
The Metamorphosis of Cont...
Underwritten by:
#AIIMYour Digital Transformation Begins with
Intelligent Information ManagementYour Digital Transformatio...
Underwritten by:
Today’s Speakers
Peggy Winton
President & CEO
AIIM
Stephen Ludlow
VP, Product Marketing, OpenText
AIIM Bo...
Underwritten by:
Volume and Velocity and Variety, oh my!
Underwritten by:
With Chaos Comes a new Demand
Underwritten by:
Underwritten by:
Enter Content Services
How do we give users access to the information they need,
when and where they need...
Underwritten by:
Capability #1: Break down silos and ensure seamless
information flows
Underwritten by:
The Dreaded Shared Drives…
Underwritten by:
Content traverses traditional application silos
Archive
Content
Platform
On premise SAP
Business Applicat...
Underwritten by:
Capability #2: Use content automation to your
greatest advantage
From expensive, complicated, long implem...
Underwritten by:
Workspaces and three types of automation
Low code applications to support
repeated workflows
Assisted con...
Underwritten by:
Capability #3: Integrate content capabilities into Line
of Business applications
Underwritten by:
It’s not that easy
Underwritten by:
Content Flows Through Value Chains
Contract
Solution
Specification
Technical
Transmittals
Change
Request
...
Underwritten by:
Content Flows Through Value Chains
CRM
SAP ERP
COLLABORATION
OPPORTUNITY
& OFFER
ORDER
ENGINEERING
& PROJ...
Underwritten by:
Capability #4: Transition to cloud-based Content
Services
Underwritten by:
The Future of Content Services is Hybrid!
The
connected
nature of
content
requiires a
hybrid
approach.
Underwritten by:
Capability #5: Make use of machine- and human-
generated content at scale
Underwritten by:
Use Cases
• Use in manual and automated
business processes
• Contains intelligence required for
decision ...
Underwritten by:
Industry leading partnership – OpenText and SAP
The market leading Digital Content Platform supporting SA...
Underwritten by:
We Are All Information Companies
Thank you for joining the webinar!
Visit us on https://www.sap.com/products/enterprise-content-management.html
Forrester T...
Underwritten by:
#AIIMYour Digital Transformation Begins with
Intelligent Information Management
[Webinar Slides] The Metamorphosis of Content Services: 5 Ways That Automation, Integration, and Intelligence Are Redefini...
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[Webinar Slides] The Metamorphosis of Content Services: 5 Ways That Automation, Integration, and Intelligence Are Redefining This Strategy

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In this webinar, we explore how integration, automation, and intelligence capabilities can be used to connect people, processes, and content across organizations—and with customers and other business partners.

Want to follow along with the webinar replay? Download it here for FREE: https://info.aiim.org/the-metamorphosis-of-content-services-5-ways-that-automation

Publicada em: Tecnologia
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[Webinar Slides] The Metamorphosis of Content Services: 5 Ways That Automation, Integration, and Intelligence Are Redefining This Strategy

  1. 1. Underwritten by: #AIIMYour Digital Transformation Begins with Intelligent Information Management The Metamorphosis of Content Services: 5 Ways That Automation, Integration, and Intelligence Are Redefining This Strategy Presented DATE An AIIM Webinar presented July 17, 2019
  2. 2. Underwritten by: #AIIMYour Digital Transformation Begins with Intelligent Information ManagementYour Digital Transformation begins with Intelligent Information Management
  3. 3. Underwritten by: Today’s Speakers Peggy Winton President & CEO AIIM Stephen Ludlow VP, Product Marketing, OpenText AIIM Board of Directors Host: Theresa Resek, CIP Director AIIM
  4. 4. Underwritten by: Volume and Velocity and Variety, oh my!
  5. 5. Underwritten by: With Chaos Comes a new Demand
  6. 6. Underwritten by:
  7. 7. Underwritten by: Enter Content Services How do we give users access to the information they need, when and where they need it, and in the best format for performing a particular business application or function? It takes 5 capabilities…
  8. 8. Underwritten by: Capability #1: Break down silos and ensure seamless information flows
  9. 9. Underwritten by: The Dreaded Shared Drives…
  10. 10. Underwritten by: Content traverses traditional application silos Archive Content Platform On premise SAP Business Applications Productivity Cloud Customers SAP Cloud Applications 3rd Party Cloud Applications One key advantage of a content platform is the ability to connect applications and support information flows
  11. 11. Underwritten by: Capability #2: Use content automation to your greatest advantage From expensive, complicated, long implementation cycles To automation solutions that are more nimble, more agile, and more easily deployed by the business
  12. 12. Underwritten by: Workspaces and three types of automation Low code applications to support repeated workflows Assisted content collection Autocompletion in interactive forms Automated forwarding of work items Rule based routing Escalation and exception handling Enterprise application orchestration Template based content assembly … Low code platforms orchestrate business application integration Collaboration through business application workspaces Assisted filing & content classification Automated security & indexing Completion checks Content analytics & recommendations Content centered workflows Configurable event actions Content generation from templates … Collaborative workspaces drive content based ad-hoc collaboration Fully automated processing of structured inbound & outgoing documents Automated intelligent capture Intelligent reconciliation Initiation of ERP transactions Rule based approval routing Assisted exception handling Automated booking High volume event-based content delivery … Generic frameworks to automate more inbound content types Repeatable Collaboration Process Rigour Applications and Case Mgmt.
  13. 13. Underwritten by: Capability #3: Integrate content capabilities into Line of Business applications
  14. 14. Underwritten by: It’s not that easy
  15. 15. Underwritten by: Content Flows Through Value Chains Contract Solution Specification Technical Transmittals Change Request Requirements Specification RfQ Commercial Offer Sales Order Supplier Invoices Proof of Delivery Customer Invoice Acceptance Hand-Off Comissioning As-Built Install Protocol Material Datasheets Product Documents Customer Instruction CRM SAP ERP COLLABORATION OPPORTUNITY & OFFER ORDER ENGINEERING & PROJECT PRODUCT ASSET & DELIVERY AFTER SALES OPPORTUNITY EQUIPMENT DELIVERY INVOICEPRODUCT / MATERIAL ACCOUNT ORDER PROJECT QUOTE Opportunity to Revenue …and applications
  16. 16. Underwritten by: Content Flows Through Value Chains CRM SAP ERP COLLABORATION OPPORTUNITY & OFFER ORDER ENGINEERING & PROJECT PRODUCT ASSET & DELIVERY AFTER SALES OPPORTUNITY EQUIPMENT DELIVERY INVOICEPRODUCT / MATERIAL ACCOUNT ORDER PROJECT QUOTE Opportunity to Revenue …and applications COMMERCIAL
  17. 17. Underwritten by: Capability #4: Transition to cloud-based Content Services
  18. 18. Underwritten by: The Future of Content Services is Hybrid! The connected nature of content requiires a hybrid approach.
  19. 19. Underwritten by: Capability #5: Make use of machine- and human- generated content at scale
  20. 20. Underwritten by: Use Cases • Use in manual and automated business processes • Contains intelligence required for decision making, • Requires special storage and handling Use Cases Content Revolution – Humans and Machines • easily indexed, • easily meta-tagged, • standard creation tools, • human creation • Difficult to index • Componentized content • Exotic creation tools • Device and Human creation Traditional Content Future Content
  21. 21. Underwritten by: Industry leading partnership – OpenText and SAP The market leading Digital Content Platform supporting SAP customers to become Intelligent and Connected Enterprises 1 Team: SAP tested, licensed and unified support 5000+ joint customers 12+ Solution Extensions and 9+ Cloud Solutions #1 SAP ISV partner Ongoing roadmap alignment 12 year Pinnacle award winning Future proof solutions aligned to SAP Strategy Stable, industry benchmark partnership Complete suite with flexible deployment options Simplified contracting and support Mature market validated solutions Customers benefit from constant Co-Innovation
  22. 22. Underwritten by: We Are All Information Companies
  23. 23. Thank you for joining the webinar! Visit us on https://www.sap.com/products/enterprise-content-management.html Forrester TEI Infographic Infographic based on the Forrester TEI study: Intelligent Content Management eBook Intelligent Content Management eBook Demo Integrated ECM Demo with voice over: Voice over demo Customer Success Stories • UNIDO Customer Story • NRG Customer BTS • Bangkok Airways • Gainesville Regional Utility customer testimonial video • MAN Diesel & Turbo BTS Forrester Webinar Forrester Webinar replay: Forrester Webinar:
  24. 24. Underwritten by: #AIIMYour Digital Transformation Begins with Intelligent Information Management

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