The transformation of work will accelerate faster in 10 years than ever before and content will be even more important. New technologies will simplify our working lives allowing us to be more creative, collaborative and productive. The next 10 years, the way we collaborate, share and create will be turned upside. This session will explore the business transformation that is entering office environments today and what it will be like to work in a future.

1. #AIIM14
-­‐
@johnnewton
#AIIM14
#AIIM14
Work,
Content,
and
the
Next
10
Years
An8cipa8ng
a
Content-­‐Enabled
Future
@johnnewton
John
Newton

2. #AIIM14
-­‐
@johnnewton
Nature
of
Knowledge
Work
Process
People
Technology
Outcomes
Communica@on
Informa@on
Knowledge
Content
Purpose

3. #AIIM14
-­‐
@johnnewton
Back
to
the
Future

4. #AIIM14
-­‐
@johnnewton
It
got
a
lot
of
things
right!

5. #AIIM14
-­‐
@johnnewton
Marty!
You
won’t
believe
the
Future
of
Content!!

6. #AIIM14
-­‐
@johnnewton
APR 01 2014 16 33
NOV 13 2013 17 59
JAN 28 1893 09 26FEB 12 1918 03 47MAR 03 1945 16 51APR 08 1962 08 38JUN 03 2002 04 29JUL 10 2010 17 00AUG 31 1873 13 44SEP 22 1929 23 52OCT 30 1958 26 29APR 01 2004 16 33

7. www.aiim.org/infochaos
Do
YOU
understand
the
business
challenge
of
the
next
10
years?
This
ebook
from
AIIM
President
John
Mancini
explains.

8. #AIIM14
-­‐
@johnnewton
What
did
10
years
ago
look
like?

9. #AIIM14
-­‐
@johnnewton
My
Technology
2004
My
Laptop
My
Phone
My
iPod

10. #AIIM14
-­‐
@johnnewton
An8ques
of
the
Past

11. #AIIM14
-­‐
@johnnewton
Tools
for
Predic8ng
2024
Individual Processing Power
16X Laptop 2013
Storage per User
20X Desktop 2013
Display Capability
5000 x 3200 Retina
Bandwidth
> 1Gb Wireless

12. ShiQing
Demographics
in
the
US
Age
50
Age
30
Age
60
Email
Genera@on
Age
20
Facebook
Genera@on
SnapChat
Genera@on
Club
Penguin
Age
40
Age
12

13. #AIIM14
-­‐
@johnnewton
Companies
are
living
shorter
lives

14. #AIIM14
-­‐
@johnnewton
Characteris8cs
of
our
Workplace
2024
Everywhere
Resilient
Focused
Easy
Creative

15. #AIIM14
-­‐
@johnnewton
Enablers
of
the
Workplace
2024
Unlimited
Computing
Ubiquitous Devices, "
Sensors &
Interfaces
Resilient
Organization
Really Smart,
Connected Software
Openness &
Interoperability

16. #AIIM14
-­‐
@johnnewton
Information
=
Data
+ Interpretation
+ Context
+ Creativity
+ Intent
= Data
+ Interpretation
+ Context
+ Creativity
+ Intent

18. #AIIM14
-­‐
@johnnewton
I
present
to
you
the
future
of
content!

19. #AIIM14
-­‐
@johnnewton
APR 01 2004 16 43
APR 01 2014 16 33
JAN 28 1893 09 26FEB 12 1918 03 47MAR 03 1945 16 51APR 08 1962 08 38JUN 03 2002 04 29JUL 10 2010 17 00AUG 31 1873 13 44SEP 22 1929 23 52OCT 30 1958 26 29APR 01 2024 16 43

20. #AIIM14
-­‐
@johnnewton
In
Charge
2024

21. #AIIM14
-­‐
@johnnewton
Psychology,
Neuroscience
&
Behavioral
Economics

22. #AIIM14
-­‐
@johnnewton
The
Nature
of
“Consumeriza8on”?
Cognitive Ease
EASE
REPEATED
EXPERIENCE
CLEAR
DISPLAY
PRIMED
IDEA
GOOD
MOOD
FEELS
FAMILIAR
FEELS
TRUE
FEELS
GOOD
FEELS
EFFORTLESS
Thinking Fast and Slow: Cause and Consequences of Cognitive Ease

23. #AIIM14
-­‐
@johnnewton
“Finding peace in
a stressed-out,
digitally
dependent
culture may just
be a matter of
thinking
differently”

24. #AIIM14
-­‐
@johnnewton
Simple
for
the
End
User

25. #AIIM14
-­‐
@johnnewton
Machine
Learning
&
Ar8ficial
Intelligence

26. #AIIM14
-­‐
@johnnewton
Wearable
Technology
&
Augmented
Reality

27. #AIIM14
-­‐
@johnnewton
Direct
Brain
Access?

28. #AIIM14
-­‐
@johnnewton
Informa8on
Author
2024

29. #AIIM14
-­‐
@johnnewton
The
Paradigm
of
our
Modern
Lives

30. #AIIM14
-­‐
@johnnewton
Content,
Conversa8ons
&
Inten8ons

31. #AIIM14
-­‐
@johnnewton
Content
2024

32. #AIIM14
-­‐
@johnnewton
Crea8vity
and
Virality
Contagious
Content
–
Jonah
Berger

33. #AIIM14
-­‐
@johnnewton
Search,
Explora8on,
Naviga8on
2024

34. #AIIM14
-­‐
@johnnewton
Search Behavior Patterns
Quit
ResultsQuery
Narrow
ResultsQuery Results
Expand
Query ResultsResults
Pearl Growing
Document Results
Thrashing
Query Results
Search
Pa]erns
–
Peter
Morville,
2013

35. #AIIM14
-­‐
@johnnewton
Consumer
of
Informa8on
2024

36. #AIIM14
-­‐
@johnnewton
The
Document
of
Things

37. #AIIM14
-­‐
@johnnewton
Collabora8on
2024

38. #AIIM14
-­‐
@johnnewton
Work
as
Fun
–
Work
as
a
Game

39. #AIIM14
-­‐
@johnnewton
Business
Coordinator
2024

40. #AIIM14
-­‐
@johnnewton
Intelligent,
Trans-­‐Enterprise
Processes

41. #AIIM14
-­‐
@johnnewton
Seeking
Smart
Solu8ons
&
New
Vendors

42. #AIIM14
-­‐
@johnnewton
We
over
es8mate
the
new
two
years
and
underes8mate
the
next
ten…
Great
Scoa!
Office
Documents?!
In
2024??!!

44. #AIIM14
-­‐
@johnnewton
APR 01 2024 16 50
APR 01 2004 16 43
JAN 28 1893 09 26FEB 12 1918 03 47MAR 03 1945 16 51APR 08 1962 08 38JUN 03 2002 04 29JUL 10 2010 17 00AUG 31 1873 13 44SEP 22 1929 23 52OCT 30 1958 26 29APR 01 2014 16 50

45. #AIIM14
-­‐
@johnnewton
So
why
do
we
need
ECM?
Customer
Responsiveness "
Productivity
& Time to Value
React to New Market
or Regulatory
Demands
Save Money
in Efficiency
still
∨

46. #AIIM14
-­‐
@johnnewton
Hints
of
a
Day
at
Work
2024

47. #AIIM14
-­‐
@johnnewton
Rise
of
Wearable
Technology

48. #AIIM14
-­‐
@johnnewton
Augmented
Reality

49. #AIIM14
-­‐
@johnnewton
Machine
Learning
&
Ar8ficial
Intelligence

50. #AIIM14
-­‐
@johnnewton
Morphing the Stack
Social
Web
Cloud
Big Data
Analytics
Mobile
Smart
Technologies
Driving
Change

51. #AIIM14
-­‐
@johnnewton
Ac8ve
Intelligence
in
the
Mee8ng
Room

52. #AIIM14
-­‐
@johnnewton
Search Software Evolves
Auto-Complete
Qu...
Suggestions
DestinationResults
Best First
ResultsQuery
Faceted Navigation
ResultsQuery Results
Advanced Search
NOT
OR
AND Results
Structured Results
MapQuery
Federated Search
Query Results

53. #AIIM14
-­‐
@johnnewton
Smart
Filtered
and
Clustered
Search

54. #AIIM14
-­‐
@johnnewton
HTML
5
Responsive
Apps

55. #AIIM14
-­‐
@johnnewton
Folders
Team
Sites
Task
Task
Type
Security
Storage
Login
Size
Activities
Audit
Object
Type
Records
Retention
Schedule
Review
Schedule
File
Plan
Search
Activity
Feed
Salesforce
Opportunity
Customer
Complex
Analy8cal
Models
Content
People
Process
Process
Types

56. #AIIM14
-­‐
@johnnewton
Simplified…
Department
Group
Role
Group
Sites
Profile
Updates
Deletes
Creation
Logins
Reads
Content Types
Process Type
Process
Task Type
Task
Status
Actions

57. #AIIM14
-­‐
@johnnewton
Smart
Mobile
Content
• Secure
Mobile
Content
• Smart
Mobile
Search
• Simple
Mobile
Folders
• Simple
Capture
• Smart
Process
Handling
• Smart
Synchroniza@on
• Smart
Mobile
Control

58. #AIIM14
-­‐
@johnnewton
Flexibility
in
Delivery
Data
in
Public
Cloud
Data
On
Prem
Apps
in
the
Cloud
Apps
On
Premise
Data
in
Private/Gov
Cloud
Apps
On
Mobile

59. #AIIM14
-­‐
@johnnewton
Driven
by
Open
Source
&
Open
Standards
Solr
JQuery
Apache
MySQL
Android
Spring
Alfresco
Mondrian
Hadoop
Linux

60. #AIIM14
-­‐
@johnnewton
So
why
will
we
need
ECM?
Context
Process
Control
Automa@on
Lifecycle
Reten@on
Security
Analy@cs
Recommenda@on
Intelligence
Seman@cs
Connec@ons
Solu@ons
Focus
still
∨

61. #AIIM14
-­‐
@johnnewton
The
Future
of
Work
is…
§ Easy
and
Simple
§ Intui@ve
§ Smart
and
Intelligent
§ Data-­‐driven
§ Process-­‐driven
§ Open
§ Content-­‐driven
§ Mindful
§ Human

62. #AIIM14
-­‐
@johnnewton
Simple
+
Smart
Roadmap

63. #AIIM14
-­‐
@johnnewton
Alfresco
The Future is
Simple + Smart
@alfresco #futureofwork