3. Flow of Presentation
• Define Emotions
• Define Intelligences
• Define Emotional Intelligences
• Five Competencies of Emotional Intelligences
• Relationship Between Emotional Intelligences and IQ
• Develop Emotional Intelligences
• How ones can control their emotion in work place
• How they can be motivated by emotionally
• Discover the "Must-have" Skills needed in the work place
4. Emotions
• It is powerful feelings that are directed at someone or something.
• A natural inherent state of mind developing from one's circumstances,
mood, or relationships with others.
• Any of the particular feelings that characterize such a state of mind,
such as joy, anger, love, hate, horror, etc.
5. Intelligence
• Intelligence refers to the capacity to reason validly about
information.
• Ability to acquire and apply knowledge and skills.
• It can be broadly defined as the capacity for goal-oriented
adaptive behavior.
6. Emotional Intelligences
• An ability to notice and manage emotional reminders and
information.
• Represent an ability to validly reason with emotions and to use
emotions to improve thought.
• Focus on the aspects of intelligence that govern self-knowledge
and social adaptation.
• Area of perceptive ability involving characters and social skills
that simplify interpersonal behavior.
8. How one can be motivated by emotionally
Who Benefits Soft Returns
Individuals *Believe they are capable.
*Take more pride in their work.
*Have improve self-confidence.
*Develop a lifelong learning attitude.
Teams *Improve communication and cooperation.
*Respect diversity.
*Better identify and leverage contributes of individual team
members.
Organization Employees
*Show more initiative and become more innovative.
*Work and make decisions more independently.
*Become better at recognizing and solving problems.
*Take a new roles as mentors and peers learning coaches.
Family and community Employee
*Are better able to help children with work.
*Participate more in voluntary activities.
*Enjoy health.
9. Relation Between Emotional Intelligence and IQ
• "It is not the strongest of the species that survives, or the most intelligent, but
the one most responsive to change." - Charles Darwin
• EQ describes the ability, capacity and skills to identify, assess and manage the emotions of oneself,
others and groups.
• IQ is the measure of cognitive abilities, such as the ability to learn or understand or to deal with new
situations.
EQ helps to appeal to reason and emotions to convince someone whereas IQ helps to try to convince
someone by facts alone.
Example:
James has high IQ but he fails to understand the emotions of others, resulting in lower cooperation
and coordination from the working group.
Samuel has average IQ but high EQ and he understands the emotions of others, resulting in higher
cooperation and coordination from the working group.
10. The Emotional Intelligence consists of five key skills:
1.The ability to quickly reduce stress.
2.The ability to recognize and manage your emotions.
3.The ability to connect with others using non-verbal
communication.
4.The ability to use humor and play to deal with challenges.
5.The ability to resolve conflicts positively and with confidence.
11. How one can control their emotion in
work place
• OBSERVING EMOTION: Stop, evaluate and specifically write it down. Think
of one positive thing about the current situation.
• USING EMOTIONS TO SIMPLIFY THOUGHT: The person can call for
regular meetings.
• UNDERSTANDING EMOTIONS: He should understand his emotion and try
to avoid any trouble.
• MANAGING EMOTIONS: High concentration in work will prevent emotions.
12. Discover the "Must-have" Skills needed in the work place
• Assess organizational skill.
• Determine skills gaps of individual employees.
• Organizational essential skills targets.
• Track individual performance.
• Track organizational performance.
• Market the benefits.
• Build on success.
