3. Dial in and enter a code to enter the conference

4. Keypad controls available for Leaders generally include group mute, roll call, and recording capabilities

5. Controls via web interface

6. Limited Reporting without operator intervention

8. Operators greet each caller, obtain requested information from them, and manually place them into the call.

9. Operator is dedicated to the event conducting a formal Q&A session

10. Reporting is available after the call based on information requested from each participant at the time of reservation.

13. Applications can be two-fold: Collaboration for discussions like committee and board meetings or presentations given over the web to an audience for an announcement or lecture.

15. Applications include Marketing a new program, training, and town hall events for larger audiences that are more geographically dispersed.

17. Just a meeting or an actual event that requires additional management

18. Meeting – General discussions and open forums

19. Event – Session used for delivering content to many individuals at the same time.

20. Budget (It will be more expensive the more management and features you use)

21. Showing ROI is important in events and calculating a “per-person” rate will help ensure solvency of the program

22. Regular meetings are important, but there are budgets for these too so ensure you understand how long they will last and how many people you expect to involve for a more accurate idea of the cost

24. Make the presentation available online or on a CD. Usual formats include windows media files, MP3 audio files, and WAV files.

25. This will create an enduring product line as you start to create a library of this content

27. Start by determining the call flow you are looking for and then start to explore what product options make the most sense.

28. Allowing me to provide you with some initial guidance will help ensure your success with a great event or virtual meeting and within your budgetary requirements.