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The Hague, May 21, 2014
Annual General Meeting of Shareholders Aegon N.V.
Jaarlijkse Algemene Vergadering van Aandeelhouders Aegon N.V.
2
Welcome to the Annual General Meeting of Shareholders
Welkom op de jaarlijkse Algemene Vergadering
van Aandeelhouders
In order to hear a simultaneous translation into English,
please choose channel 2
Voor het beluisteren van een simultaanvertaling in het
Nederlands kiest u kanaal 1
3
Rob Routs
Chairman Supervisory Board
Voorzitter Raad van Commissarissen
4
Opening
Agenda item 1 / Agendapunt 1
5
Presentation on the course of business
in 2013
Presentatie over de gang van zaken
in 2013
Agenda item 2 / Agendapunt 2
Executing on
our strategy
Alex Wynaendts, CEO & Chairman of the Executive Board
The Hague, May 21, 2014
7
Focus on executing our strategy is delivering clear results
2013
Strong performance
 Higher underlying earnings
 Strong capital position and ratings
 Increased dividend
Executing on strategic
transformation
 Getting closer to our customers
 Expanded digital capabilities
 Enhanced distribution
8
AA-
financial
strength rating
EUR
1.9
billion
Strong underlying
earnings before tax
0
140
340
2011 2012 2013
More cash allocated
to dividends
(EUR millions)
Strong excess
capital position
EUR
2.2
billion
Solvency ratio: 212%
All numbers on this slide refer to full year 2013 or end-year 2013 data
9
Aegon’s purpose is to help people take responsibility for their financial future…
…across their life cycle…
10
Building trust and creating benefitsin 2013…
Paid out € 20 billion
in claims and
benefits to our
customers…
Impact investments
of
€ 3 billion
Invested € 6.3 million
in local communities
around the world
11
Global trends supportAegon’s businesses
Aging leads to significant demand for our products globally
Source: Population Division of the Department of Economic and Social Affairs of the United Nations Secretariat
68.6
79.6
51
75.1
71.9
81.7
44.6
76
69.4
83.1
1950
2015
Life expectancy at birth in 1950 and in 2015
(in years; overall: male + female)
12
Executing on our strategic objectives
13
Optimize portfolio
Successful repositioning of Spanish business
* Depending on the performance of the partnership, after 5 years an additional amount may be paid
Divestiture of existing joint ventures Strategic partnership with Spain’s
largest financial group
Spanish divestments generated
over EUR 1 billion
Continued partnership with Liberbank
14
Operational excellence
Disciplined focus on cost efficiency supports strategic investments
Cost reductions allow for increased investments without materially increasing total expenses
Cost reduction programs
 Consolidation from 13 to 3 divisions in
the Americas
 Shared service center in the Americas for
additional efficiencies
 Completed two-year cost reduction
program in NL
 Extensive transformation program in UK
 Restructuring and deleveraging at holding
Strategic investments to respond to our
customers’ changing needs
 Technology continues to change customer
behavior
 Committed to providing products and
services customers need
 Customers seek different distribution
channels
► New online channels to engage customers
► Redesignedintermediary capability
15
Loyal customers
Technology continues to change customer behavior
16
Loyal customers
Customers are more willing to go online
1717
Loyal customers
Extension of successful UK platform with direct-to-consumer proposition
18
Loyal customers
Customers are seeking a wider range of distribution channels
Spain Turkey
IndiaBrazil
19
64
67
70
2011 2013 2014
Empower employees
Employee engagementand customer commitment closely linked
63
67
69
2011 2013 2014
Engagement Enablement
High performing norm 2014
Financial services norm 2014
73
64
70
65
NB: Both graphs refer to Aegon’s overall 2014 Global Employee Surveyresults
20
Sustainability is at the heart of our strategy
Capital Talent Expertise Trust Benefits Profits Society
 Pricing and product development policy puts customer first
 Dow Jones Sustainability Index (DJSI) performance confirms our actions
► Aegon ranked Silver Class in the DJSI – just behind the sector leader
 Various key policies established
► Volunteer hours for employees
► Sustainable procurement policy
► Health and safety statement
21
2014
Further executing on
our strategy
Aegon well positioned
to capture
opportunities
Looking ahead
22
Presentation on the course of business
in 2013
Presentatie over de gang van zaken
in 2013
Agenda item 2 / Agendapunt 2
23
Annual Report 2013
Jaarverslag 2013
Agenda item 3.1 / Agendapunt 3.1
Financial strategy supports
strategic transformation
Darryl Button, CFO & Member of the Executive Board
The Hague, May 21, 2014
25
Aegon performed strongly in 2013
1,544
1,851 1,945
2011 2012 2013
887
1,582
849
2011 2012 2013
2011 2012 2013
3,420 3,177 3,328
2011 2012 2013
* Total sales consist of new life sales, newpremiums accident & health, general insurance and 1/10 of gross deposits
Underlyingearnings before tax
(As reported; EUR million)
  Sales  MCVNB
Net income
(EUR million)
Operating expenses
(EUR million)
Sales*and MCVNB
(As reported; EUR million)
5,701
6,725 7,151
422
986
 Adjusted expense levels
26
 Earnings up 5%
► Continued business growth
► Higher equity markets
► Partly offset by weaker US dollar
 Lower net income
► Positive:
• Higher gains on investments
• Lower impairments
• Lower tax charges
► Negative:
• Losseson equity hedges – in place
to protectcapital position
• Lossesdue to adjustments in
market assumptions
Increased underlying earnings not reflected in net income due to hedging costs
1,544
1,851 1,945
2011 2012 2013
887
1,582
849
2011 2012 2013
Underlyingearnings before tax
(As reported; EUR million)
Net income
(EUR million)
27
Strong capital position and cash flows
1.2
1.6
1.3
2011 2012 2013
6.7 7.4 7.4
2011 2012 2013
1.2
2.0 2.2
2011 2012 2013
195%
228% 212%
2011 2012 2013
Operationalfree cash flows
(Excl. market impacts; EUR million)
Return on equity
Solvency ratio
(Insurance Group Directive, IGD)
Excesscapitalat the holding
(EUR billion)
28
Local balance sheets well capitalized
Target
Buffer US UKNL
Floor
 New capital management framework
implemented in 2013
 US and the Netherlands strongly
capitalized and paying dividends
to the holding
 UK capital position significantly
improved after GBP 300 million
contribution from the holding
Capitallevels
(End of 2013)
29
 2013 operational free cash flows in target range of EUR 1.3 - 1.6 billion
 Operational free cash flows paid out as dividend to the holding
 Americas and the Netherlands expected to remain stable; UK cash flows to increase
 New Markets contributing to increasing operational free cash flow going forward
Operational free cash flows: dividends to holding & strengthening of local capital
2013
Americas 0.8
Netherlands 0.3
United Kingdom 0.1
New Markets 0.1
Total normalized operational free cash flow 1.3
Market impacts & one-time items 0.2
Operational free cash flow 1.5
2013
Americas 0.9
Netherlands 0.5
United Kingdom 0.0
New Markets 0.1
Dividend paid by units 1.5
Strong cash flowsat the units…
(EUR billion)
…translateinto dividendsto the holding
(EUR billion)
30
How excess capital was put to use
Excesscapitalin 2013
(EUR billion)
2.0 1.5 0.6 (0.5) (0.4) (0.4) (0.4) 2.2
Excess capital
January 1, 2013
Net dividends
received from
business units
Acquisitions &
divestments
Investments in
business units
Common &
preferred
dividends
Cancellation of
preferred
shares
Funding &
operating
expenses
Excess capital
December 31,
2013
31
 Capital management results in
► Lower funding costs
► Improving cash flows
► Increasing return on equity
 Leverage ratio and fixed charge coverage on track to reach 2014 objectives
Active capital managementimproves financial flexibility
8.7
~6.8
34.4%
~30.0%
Q1 13 Q4 13 Q1 14 2014 target
* Interest expense on financialleverage and preferred dividends; 2013 restated to reflected earnings impact of DAC and longevity accounting changes
** Gross leverage ratio reflects shareholders’equity adjusted for DAC and longevity accounting changes
520
~300
3.4x
6-8x
2011 2012 2013 2014 target
Lower fundingcosts*
(EUR million, fixed charge coverage)
Improved gross leverage**
(EUR billion, %)
32
0
0.10*
0.21
0.22
2010 2011 2012 2013
 Proposed final 2013 dividend of EUR 0.11 per share, total 2013 dividend of EUR 0.22 per share
 Continue to offer our investors a choice between cash and shares, with stated intention to
neutralize any share dilution
 Future dividend growth dependent on strong capital position and cash flows
Payment of growing and sustainabledividend
0 0
140
340
460**
2010 2011 2012 2013 2014E
* Final 2011 dividend of EUR 0.10 per share
** Assumes 2014 interim dividend maintained at EUR 0.11 per share
+ 5%
Dividends per share
(EUR per share)
More cashallocated to dividends
(EUR per share)
33
 Underlying earnings up on higher account balances and lower financing costs at the holding
 Higher sales driven by deposit growth and strong accident & health sales in the US
 Active capital management further drives down cost of leverage, supports improving RoE
 Strong cash flows contributing to solid capital position
Positive momentum continued in first quarter of 2014
* Operational free cash flowexcluding market impact and one-time items
€ 498m
+7% vs Q1 13
8.4%
9.1% excluding
run-off capital
€ 2.1bn
+20% vs Q1 13
€ 305m
Q1 13
€ 223m
(4)% vs Q1 13
37%
+4% vs Q1 13
Earnings RoESales Cash flow*MCVNBFee
€ 498m
+7% vs Q1 13
8.4%
9.1% excluding
run-off business
€ 2.1bn
+20% vs Q1 13
€ 305m
-7% vs Q1 13
€ 223m
-4% vs Q1 13
37%
+4 pp Q1 13
Earnings RoESales Cash flow*MCVNBFee
34
Progress towards 2015 targets
* Excluding market impact and one-time items
€ 498m
Underlying earnings
+7% vs Q1 13
€ 498m
Underlying earnings
+7% vs Q1 13
€ 498m
Underlying earnings
+7% vs Q1 13
€ 498m
Underlying earnings
+7% vs Q1 13
30-35%
Fee-based earnings as % of
underlying earnings by 2015
€ 1.3-1.6
billion
Annual operational free cash
flow* by 2015
7-10%
Grow underlying earnings
before tax on average per
annum between 2012 and 2015
10-12%
Return on equity by 2015
37%
Q1 2014
€ 305
million
Q1 2014
7%
Q1 2014 vs. Q1 2013
8.4%
Q1 2014 (9.1% excluding run-
off capital)
35
Annual Report 2013
Jaarverslag 2013
Agenda item 3.1 / Agendapunt 3.1
36
Remuneration Report 2013
Remuneratierapport 2013
Agenda item 3.2 / Agendapunt 3.2
Remuneration Report
2013
Leo van Wijk, Chairman Compensation Committee
The Hague, May 21, 2014
38
 Aegon’s Global Remuneration Framework applies throughoutAegon Group to:
► Provide a consistent and integrated approach to remuneration
► Ensure compliance with European and Dutch regulations for remuneration in financial
institutions
 Executive Board Remuneration Policy adopted by the AGM on May 12, 2011
► Executive Board policy already complied with DNB requirements, some refinements
were implemented
► No further changes to Executive Board policy since then
Aegon’s remuneration policy– Executive Board
39
Variable compensation:
 Based on successful achievement of performance indicators
 Conditionally granted at the start of the performance year
 Performance period = 1 year
 Conditionally allocated (awarded) after completion of the performance year, depending on results
 50% of the allocation is in shares, 50% in cash
 40% of the allocation is paid out/vests in year following performance year
 60% of the allocation is deferred and is paid out/vests in the subsequent 3 years, subject to ex-
post assessments
 After vesting, the variable compensation shares are subject to a holding period of 3 years
Executive Board remuneration – current outline
Fixed compensation (annual salary)
+
Variable compensation (maximum 100% of annual salary)
+
Benefits (e.g. pension)
40
 Remuneration in 2013
► Fixed compensation: no change compared to 2012
► Deferred variable compensation from previous years paid out/vested
(2010 : shares; 2011 : cash and shares)
► Upfront Variable Compensation regarding performance year 2012 paid out/vested
(cash and shares)
► 3 year holding periods apply to all vested shares
 Conditional variable compensation allocated over 2013
► 98,33% of fixed compensation for mr. Wynaendts - 98,50% of fixed compensation for mr. Button
► 40% of the variable compensation related to 2013, is made available in cash and shares in 2014
► The remaining part (60%) of conditional variable compensation over the performance year 2013
(both cash and shares) is to be paid out/vest in future years, subject to ex-post assessments
Executive Board remuneration – 2013
41
Variable compensation measures are based on:
 Financial and non-financial targets (75%)
► Underlying earnings after tax (15%)
► Return on equity (15%)
► Market consistentvalue of new business (20%)
► Return on economic required capital (10%)
► Strategy/sustainability (15%):
− Aegon’s score on the Dow Jones Sustainability Index (7.5%)
− Employee engagement scores (7.5%)
 Personal targets (25%)
► Strategy execution – e.g. critical change initiatives like customercentricity
► HR and Sustainability topics– e.g. talent development,successionplanning
► Large projects/issues – e.g. balance sheet management,reorganizations
Executive Board remuneration – performance measures& results
100%
100%
93.3% A. Wynaendts
94% D. Button
Outcome 2013:
42
 Aegon operates globally, in diverse environments, markets, cultures
 Opinions, perceptions and appreciation of variable compensation differ
 Aegon strives for a balance between global consistency and local optimization
 New/additional/updated legislation and regulations impact remuneration policies:
► Dutch governmentproposes to cap variable compensationin financial sector
► Regulations limit sign-on-, retention- and severance payments
► Number of Identified Staff expectedto increase on the basis of new criteria
► Crisis-tax over income above EUR 150,000continues
► Fiscal treatment of pensionaccrual in the Netherlands to be limited per January 1, 2015
 These changes will impact Aegon’s remuneration policies
► In general, for all staff globally
► In particular in the Netherlands
► Including the remuneration for the Executive Board
Aegon’s remuneration policyin general – going forward
43
Annual Report 2013
Jaarverslag 2013
Agenda item 3.1 / Agendapunt 3.1
44
Annual Accounts 2013: Proposal to
adopt the Annual Accounts for the year 2013
Jaarrekening 2013: Voorstel tot vaststelling
van de Jaarrekening 2013
Agenda item 3.3 / Agendapunt 3.3
45
Prior to the voting:
– Insert card with chip facing you
– Name appears in display
During the voting:
– Voting options appear in display
– Press button:
1 = For
2 = Against
3 = Abstain
– Choice appears in display
– During voting you can change
your vote
– Last choice counts
Vóór de stemming:
– Plaats kaart met chip naar voren
– Naam verschijnt in venster
Tijdens de stemming:
– Stemkeuzes verschijnen in venster
– Maak uw keuze:
1 = Vóór
2 = Tegen
3 = Onthouding
– Keuze verschijnt in venster
– Tijdens stemming kunt u uw
keuze wijzigen
– Laatste keuze geldt
Voting procedure / Stemprocedure
46
Annual Accounts 2013: Proposal to
adopt the Annual Accounts for the year 2013
Jaarrekening 2013: Voorstel tot vaststelling
van de Jaarrekening 2013
Vote on agenda item 3.3 / Stemming over agendapunt 3.3
47
Proposal to approve the final dividend 2013
Voorstel tot goedkeuring van het slotdividend
over het boekjaar 2013
Agenda item 4 / Agendapunt 4
48
 Cash flows upstreamed to the holding are available to execute our
strategy, to fund operating expenses and to pay dividends to
shareholders
 Aegon aims to pay a sustainable dividend to shareholders, which can
grow over time if performance of the company allows so
► Balance prudence versus offering an attractive dividend
 In normal circumstances,Aegon expects to declare an interim dividend
and to propose a final dividend for approval at the AGM
Aegon’s dividend policy
49
 Proposed final dividend for 2013:
EUR 0.11 per common share
► Results in total dividend for 2013 of
EUR 0.22 per common share
 To be paid in cash or stock
 Value of stock dividend approximately
equal to cash dividend
Aegon’s dividend proposal
0.11
0.11
2012 2013
Dividend
(EUR)
0.21
0.22
 Final dividend  Interim dividend
50
Proposal to approve the final dividend 2013
Voorstel tot goedkeuring van het slotdividend
over het boekjaar 2013
Agenda item 4 / Agendapunt 4
51
Proposal to approve the final dividend 2013
Voorstel tot goedkeuring van het slotdividend
over het boekjaar 2013
Vote on agenda item 4 / Stemming over agendapunt 4
52
Proposal to release the members of the
Executive Board from liability for their duties
Voorstel tot het verlenen van kwijting aan
de leden van de Raad van Bestuur
Agenda item 5 / Agendapunt 5
53
Proposal to release the members of the
Executive Board from liability for their duties
Voorstel tot het verlenen van kwijting aan
de leden van de Raad van Bestuur
Vote on agenda item 5 / Stemming over agendapunt 5
54
Proposal to release the members of the
Supervisory Board from liability for their duties
Voorstel tot het verlenen van kwijting aan
de leden van de Raad van Commissarissen
Agenda item 6 / Agendapunt 6
55
Proposal to release the members of the
Supervisory Board from liability for their duties
Voorstel tot het verlenen van kwijting aan
de leden van de Raad van Commissarissen
Vote on agenda item 6 / Stemming over agendapunt 6
56
Proposal to appoint Mr. Robert W. Dineen
to the Supervisory Board
Voorstel tot benoeming van
de heer Robert W. Dineen als
lid van de Raad van Commissarissen
Agenda item 7 / Agendapunt 7
57
Age: 64
Nationality: American
Shares held in the company/Aantal aandelen in de
vennootschap:
– None
Former occupation/vroegere functie:
– Vice Chairman of Lincoln Financial Network
Memberships other boards/Andere bestuursfuncties
– None
Robert W. Dineen
58
“I have always had the highest regard and
respect for Aegon, first as a partner during my
tenure at Merrill Lynch, and most recently as a
competitor while at Lincoln Financial Group.
I trust my many years of experience in the
financial services industry will bring great
value to the shareholders, customers,
employees and the management team of
Aegon”.
Robert W. Dineen
59
Proposal to appoint Mr. Robert W. Dineen
to the Supervisory Board
Voorstel tot benoeming van
de heer Robert W. Dineen als
lid van de Raad van Commissarissen
Agenda item 7 / Agendapunt 7
60
Proposal to appoint Mr. Robert W. Dineen
to the Supervisory Board
Voorstel tot benoeming van
de heer Robert W. Dineen als
lid van de Raad van Commissarissen
Voting on agenda item 7 / Stemming over agendapunt 7
61
Proposal to appoint Ms. Corien Wortmann-Kool
to the Supervisory Board
Voorstel tot benoeming van
mevrouw Corien Wortmann-Kool als
lid van de Raad van Commissarissen
Agenda item 8 / Agendapunt 8
62
Age: 54
Nationality: Dutch
Shares held in the company/Aantal aandelen in de
vennootschap:
– None
Main occupation/huidige functie
– Resigning member of the European Parliament
Memberships other boards/Andere bestuursfuncties
– Member Supervisory Board Het Kadaster (NL, not listed)
– Member Supervisory Board Mercedes-Benz Netherlands
(NL, not listed)
Corien M. Wortmann-Kool
63
“I look forward to helping Aegon achieve a
sustainable, innovative and profitable business
strategy that earns the trust of both customers
and society. I trust my national and international
experience in politics and public administration
– including extensive work in Europe – and my
knowledge of diverse stakeholder interests will
support Aegon in meeting the challenges of a
changing environment”.
Corien M. Wortmann-Kool
64
Proposal to appoint Ms. Corien Wortmann-Kool
to the Supervisory Board
Voorstel tot benoeming van
mevrouw Corien Wortmann-Kool als
lid van de Raad van Commissarissen
Agenda item 8 / Agendapunt 8
65
Proposal to appoint Ms. Corien Wortmann-Kool
to the Supervisory Board
Voorstel tot benoeming van
mevrouw Corien Wortmann-Kool als
lid van de Raad van Commissarissen
Voting on agenda item 8 / Stemming over agendapunt 8
66
Proposal to authorize the Executive Board
to issue common shares
Voorstel tot machtiging van de Raad van Bestuur
tot uitgifte van gewone aandelen
Agenda item 9 / Agendapunt 9
67
Proposal to authorize the Executive Board
to issue common shares
Voorstel tot machtiging van de Raad van Bestuur
tot uitgifte van gewone aandelen
Voting on agenda item 9 / Stemming over agendapunt 9
68
Proposal to authorize the Executive Board
to restrict or exclude pre-emptive
rights upon issuing common shares
Voorstel tot machtiging van de Raad van Bestuur
tot beperking of uitsluiting van voorkeursrechten
bij de uitgifte van gewone aandelen
Agenda item 10 / Agendapunt 10
69
Proposal to authorize the Executive Board
to restrict or exclude pre-emptive
rights upon issuing common shares
Voorstel tot machtiging van de Raad van Bestuur
tot beperking of uitsluiting van voorkeursrechten
bij de uitgifte van gewone aandelen
Voting on agenda item 10 / Stemming over agendapunt 10
70
Proposal to authorize the Executive Board
to issue common shares under incentive plans
Voorstel tot machtiging van de Raad van Bestuur
tot uitgifte van gewone aandelen in het
kader van incentiveplannen
Agenda item 11 / Agendapunt11
71
Proposal to authorize the Executive Board
to issue common shares under incentive plans
Voorstel tot machtiging van de Raad van Bestuur
tot uitgifte van gewone aandelen in het
kader van incentiveplannen
Voting on agenda item 11 / Stemming over agendapunt 11
72
Proposal to authorize the Executive Board
to acquire shares in the company
Voorstel tot machtiging van de Raad van Bestuur
tot verkrijging van eigen aandelen
Agenda item 12 / Agendapunt 12
73
Proposal to authorize the Executive Board
to acquire shares in the company
Voorstel tot machtiging van de Raad van Bestuur
tot verkrijging van eigen aandelen
Voting on agenda item 12 / Stemming over agendapunt 12
74
Any other business
Wat verder ter tafel komt
Agenda item 13 / Agendapunt 13
75
Close of the meeting
Sluiting van de vergadering
Agenda item 14 / Agendapunt 14
76
Thank you – Dank u wel
7777
Please return your voting device and
voting card before departing
Wilt u voor uw vertrek uw stemkastje
en stempas inleveren

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2014 Annual General Meeting (AGM) Presentation

  • 1. The Hague, May 21, 2014 Annual General Meeting of Shareholders Aegon N.V. Jaarlijkse Algemene Vergadering van Aandeelhouders Aegon N.V.
  • 2. 2 Welcome to the Annual General Meeting of Shareholders Welkom op de jaarlijkse Algemene Vergadering van Aandeelhouders In order to hear a simultaneous translation into English, please choose channel 2 Voor het beluisteren van een simultaanvertaling in het Nederlands kiest u kanaal 1
  • 3. 3 Rob Routs Chairman Supervisory Board Voorzitter Raad van Commissarissen
  • 4. 4 Opening Agenda item 1 / Agendapunt 1
  • 5. 5 Presentation on the course of business in 2013 Presentatie over de gang van zaken in 2013 Agenda item 2 / Agendapunt 2
  • 6. Executing on our strategy Alex Wynaendts, CEO & Chairman of the Executive Board The Hague, May 21, 2014
  • 7. 7 Focus on executing our strategy is delivering clear results 2013 Strong performance  Higher underlying earnings  Strong capital position and ratings  Increased dividend Executing on strategic transformation  Getting closer to our customers  Expanded digital capabilities  Enhanced distribution
  • 8. 8 AA- financial strength rating EUR 1.9 billion Strong underlying earnings before tax 0 140 340 2011 2012 2013 More cash allocated to dividends (EUR millions) Strong excess capital position EUR 2.2 billion Solvency ratio: 212% All numbers on this slide refer to full year 2013 or end-year 2013 data
  • 9. 9 Aegon’s purpose is to help people take responsibility for their financial future… …across their life cycle…
  • 10. 10 Building trust and creating benefitsin 2013… Paid out € 20 billion in claims and benefits to our customers… Impact investments of € 3 billion Invested € 6.3 million in local communities around the world
  • 11. 11 Global trends supportAegon’s businesses Aging leads to significant demand for our products globally Source: Population Division of the Department of Economic and Social Affairs of the United Nations Secretariat 68.6 79.6 51 75.1 71.9 81.7 44.6 76 69.4 83.1 1950 2015 Life expectancy at birth in 1950 and in 2015 (in years; overall: male + female)
  • 12. 12 Executing on our strategic objectives
  • 13. 13 Optimize portfolio Successful repositioning of Spanish business * Depending on the performance of the partnership, after 5 years an additional amount may be paid Divestiture of existing joint ventures Strategic partnership with Spain’s largest financial group Spanish divestments generated over EUR 1 billion Continued partnership with Liberbank
  • 14. 14 Operational excellence Disciplined focus on cost efficiency supports strategic investments Cost reductions allow for increased investments without materially increasing total expenses Cost reduction programs  Consolidation from 13 to 3 divisions in the Americas  Shared service center in the Americas for additional efficiencies  Completed two-year cost reduction program in NL  Extensive transformation program in UK  Restructuring and deleveraging at holding Strategic investments to respond to our customers’ changing needs  Technology continues to change customer behavior  Committed to providing products and services customers need  Customers seek different distribution channels ► New online channels to engage customers ► Redesignedintermediary capability
  • 15. 15 Loyal customers Technology continues to change customer behavior
  • 16. 16 Loyal customers Customers are more willing to go online
  • 17. 1717 Loyal customers Extension of successful UK platform with direct-to-consumer proposition
  • 18. 18 Loyal customers Customers are seeking a wider range of distribution channels Spain Turkey IndiaBrazil
  • 19. 19 64 67 70 2011 2013 2014 Empower employees Employee engagementand customer commitment closely linked 63 67 69 2011 2013 2014 Engagement Enablement High performing norm 2014 Financial services norm 2014 73 64 70 65 NB: Both graphs refer to Aegon’s overall 2014 Global Employee Surveyresults
  • 20. 20 Sustainability is at the heart of our strategy Capital Talent Expertise Trust Benefits Profits Society  Pricing and product development policy puts customer first  Dow Jones Sustainability Index (DJSI) performance confirms our actions ► Aegon ranked Silver Class in the DJSI – just behind the sector leader  Various key policies established ► Volunteer hours for employees ► Sustainable procurement policy ► Health and safety statement
  • 21. 21 2014 Further executing on our strategy Aegon well positioned to capture opportunities Looking ahead
  • 22. 22 Presentation on the course of business in 2013 Presentatie over de gang van zaken in 2013 Agenda item 2 / Agendapunt 2
  • 23. 23 Annual Report 2013 Jaarverslag 2013 Agenda item 3.1 / Agendapunt 3.1
  • 24. Financial strategy supports strategic transformation Darryl Button, CFO & Member of the Executive Board The Hague, May 21, 2014
  • 25. 25 Aegon performed strongly in 2013 1,544 1,851 1,945 2011 2012 2013 887 1,582 849 2011 2012 2013 2011 2012 2013 3,420 3,177 3,328 2011 2012 2013 * Total sales consist of new life sales, newpremiums accident & health, general insurance and 1/10 of gross deposits Underlyingearnings before tax (As reported; EUR million)   Sales  MCVNB Net income (EUR million) Operating expenses (EUR million) Sales*and MCVNB (As reported; EUR million) 5,701 6,725 7,151 422 986  Adjusted expense levels
  • 26. 26  Earnings up 5% ► Continued business growth ► Higher equity markets ► Partly offset by weaker US dollar  Lower net income ► Positive: • Higher gains on investments • Lower impairments • Lower tax charges ► Negative: • Losseson equity hedges – in place to protectcapital position • Lossesdue to adjustments in market assumptions Increased underlying earnings not reflected in net income due to hedging costs 1,544 1,851 1,945 2011 2012 2013 887 1,582 849 2011 2012 2013 Underlyingearnings before tax (As reported; EUR million) Net income (EUR million)
  • 27. 27 Strong capital position and cash flows 1.2 1.6 1.3 2011 2012 2013 6.7 7.4 7.4 2011 2012 2013 1.2 2.0 2.2 2011 2012 2013 195% 228% 212% 2011 2012 2013 Operationalfree cash flows (Excl. market impacts; EUR million) Return on equity Solvency ratio (Insurance Group Directive, IGD) Excesscapitalat the holding (EUR billion)
  • 28. 28 Local balance sheets well capitalized Target Buffer US UKNL Floor  New capital management framework implemented in 2013  US and the Netherlands strongly capitalized and paying dividends to the holding  UK capital position significantly improved after GBP 300 million contribution from the holding Capitallevels (End of 2013)
  • 29. 29  2013 operational free cash flows in target range of EUR 1.3 - 1.6 billion  Operational free cash flows paid out as dividend to the holding  Americas and the Netherlands expected to remain stable; UK cash flows to increase  New Markets contributing to increasing operational free cash flow going forward Operational free cash flows: dividends to holding & strengthening of local capital 2013 Americas 0.8 Netherlands 0.3 United Kingdom 0.1 New Markets 0.1 Total normalized operational free cash flow 1.3 Market impacts & one-time items 0.2 Operational free cash flow 1.5 2013 Americas 0.9 Netherlands 0.5 United Kingdom 0.0 New Markets 0.1 Dividend paid by units 1.5 Strong cash flowsat the units… (EUR billion) …translateinto dividendsto the holding (EUR billion)
  • 30. 30 How excess capital was put to use Excesscapitalin 2013 (EUR billion) 2.0 1.5 0.6 (0.5) (0.4) (0.4) (0.4) 2.2 Excess capital January 1, 2013 Net dividends received from business units Acquisitions & divestments Investments in business units Common & preferred dividends Cancellation of preferred shares Funding & operating expenses Excess capital December 31, 2013
  • 31. 31  Capital management results in ► Lower funding costs ► Improving cash flows ► Increasing return on equity  Leverage ratio and fixed charge coverage on track to reach 2014 objectives Active capital managementimproves financial flexibility 8.7 ~6.8 34.4% ~30.0% Q1 13 Q4 13 Q1 14 2014 target * Interest expense on financialleverage and preferred dividends; 2013 restated to reflected earnings impact of DAC and longevity accounting changes ** Gross leverage ratio reflects shareholders’equity adjusted for DAC and longevity accounting changes 520 ~300 3.4x 6-8x 2011 2012 2013 2014 target Lower fundingcosts* (EUR million, fixed charge coverage) Improved gross leverage** (EUR billion, %)
  • 32. 32 0 0.10* 0.21 0.22 2010 2011 2012 2013  Proposed final 2013 dividend of EUR 0.11 per share, total 2013 dividend of EUR 0.22 per share  Continue to offer our investors a choice between cash and shares, with stated intention to neutralize any share dilution  Future dividend growth dependent on strong capital position and cash flows Payment of growing and sustainabledividend 0 0 140 340 460** 2010 2011 2012 2013 2014E * Final 2011 dividend of EUR 0.10 per share ** Assumes 2014 interim dividend maintained at EUR 0.11 per share + 5% Dividends per share (EUR per share) More cashallocated to dividends (EUR per share)
  • 33. 33  Underlying earnings up on higher account balances and lower financing costs at the holding  Higher sales driven by deposit growth and strong accident & health sales in the US  Active capital management further drives down cost of leverage, supports improving RoE  Strong cash flows contributing to solid capital position Positive momentum continued in first quarter of 2014 * Operational free cash flowexcluding market impact and one-time items € 498m +7% vs Q1 13 8.4% 9.1% excluding run-off capital € 2.1bn +20% vs Q1 13 € 305m Q1 13 € 223m (4)% vs Q1 13 37% +4% vs Q1 13 Earnings RoESales Cash flow*MCVNBFee € 498m +7% vs Q1 13 8.4% 9.1% excluding run-off business € 2.1bn +20% vs Q1 13 € 305m -7% vs Q1 13 € 223m -4% vs Q1 13 37% +4 pp Q1 13 Earnings RoESales Cash flow*MCVNBFee
  • 34. 34 Progress towards 2015 targets * Excluding market impact and one-time items € 498m Underlying earnings +7% vs Q1 13 € 498m Underlying earnings +7% vs Q1 13 € 498m Underlying earnings +7% vs Q1 13 € 498m Underlying earnings +7% vs Q1 13 30-35% Fee-based earnings as % of underlying earnings by 2015 € 1.3-1.6 billion Annual operational free cash flow* by 2015 7-10% Grow underlying earnings before tax on average per annum between 2012 and 2015 10-12% Return on equity by 2015 37% Q1 2014 € 305 million Q1 2014 7% Q1 2014 vs. Q1 2013 8.4% Q1 2014 (9.1% excluding run- off capital)
  • 35. 35 Annual Report 2013 Jaarverslag 2013 Agenda item 3.1 / Agendapunt 3.1
  • 36. 36 Remuneration Report 2013 Remuneratierapport 2013 Agenda item 3.2 / Agendapunt 3.2
  • 37. Remuneration Report 2013 Leo van Wijk, Chairman Compensation Committee The Hague, May 21, 2014
  • 38. 38  Aegon’s Global Remuneration Framework applies throughoutAegon Group to: ► Provide a consistent and integrated approach to remuneration ► Ensure compliance with European and Dutch regulations for remuneration in financial institutions  Executive Board Remuneration Policy adopted by the AGM on May 12, 2011 ► Executive Board policy already complied with DNB requirements, some refinements were implemented ► No further changes to Executive Board policy since then Aegon’s remuneration policy– Executive Board
  • 39. 39 Variable compensation:  Based on successful achievement of performance indicators  Conditionally granted at the start of the performance year  Performance period = 1 year  Conditionally allocated (awarded) after completion of the performance year, depending on results  50% of the allocation is in shares, 50% in cash  40% of the allocation is paid out/vests in year following performance year  60% of the allocation is deferred and is paid out/vests in the subsequent 3 years, subject to ex- post assessments  After vesting, the variable compensation shares are subject to a holding period of 3 years Executive Board remuneration – current outline Fixed compensation (annual salary) + Variable compensation (maximum 100% of annual salary) + Benefits (e.g. pension)
  • 40. 40  Remuneration in 2013 ► Fixed compensation: no change compared to 2012 ► Deferred variable compensation from previous years paid out/vested (2010 : shares; 2011 : cash and shares) ► Upfront Variable Compensation regarding performance year 2012 paid out/vested (cash and shares) ► 3 year holding periods apply to all vested shares  Conditional variable compensation allocated over 2013 ► 98,33% of fixed compensation for mr. Wynaendts - 98,50% of fixed compensation for mr. Button ► 40% of the variable compensation related to 2013, is made available in cash and shares in 2014 ► The remaining part (60%) of conditional variable compensation over the performance year 2013 (both cash and shares) is to be paid out/vest in future years, subject to ex-post assessments Executive Board remuneration – 2013
  • 41. 41 Variable compensation measures are based on:  Financial and non-financial targets (75%) ► Underlying earnings after tax (15%) ► Return on equity (15%) ► Market consistentvalue of new business (20%) ► Return on economic required capital (10%) ► Strategy/sustainability (15%): − Aegon’s score on the Dow Jones Sustainability Index (7.5%) − Employee engagement scores (7.5%)  Personal targets (25%) ► Strategy execution – e.g. critical change initiatives like customercentricity ► HR and Sustainability topics– e.g. talent development,successionplanning ► Large projects/issues – e.g. balance sheet management,reorganizations Executive Board remuneration – performance measures& results 100% 100% 93.3% A. Wynaendts 94% D. Button Outcome 2013:
  • 42. 42  Aegon operates globally, in diverse environments, markets, cultures  Opinions, perceptions and appreciation of variable compensation differ  Aegon strives for a balance between global consistency and local optimization  New/additional/updated legislation and regulations impact remuneration policies: ► Dutch governmentproposes to cap variable compensationin financial sector ► Regulations limit sign-on-, retention- and severance payments ► Number of Identified Staff expectedto increase on the basis of new criteria ► Crisis-tax over income above EUR 150,000continues ► Fiscal treatment of pensionaccrual in the Netherlands to be limited per January 1, 2015  These changes will impact Aegon’s remuneration policies ► In general, for all staff globally ► In particular in the Netherlands ► Including the remuneration for the Executive Board Aegon’s remuneration policyin general – going forward
  • 43. 43 Annual Report 2013 Jaarverslag 2013 Agenda item 3.1 / Agendapunt 3.1
  • 44. 44 Annual Accounts 2013: Proposal to adopt the Annual Accounts for the year 2013 Jaarrekening 2013: Voorstel tot vaststelling van de Jaarrekening 2013 Agenda item 3.3 / Agendapunt 3.3
  • 45. 45 Prior to the voting: – Insert card with chip facing you – Name appears in display During the voting: – Voting options appear in display – Press button: 1 = For 2 = Against 3 = Abstain – Choice appears in display – During voting you can change your vote – Last choice counts Vóór de stemming: – Plaats kaart met chip naar voren – Naam verschijnt in venster Tijdens de stemming: – Stemkeuzes verschijnen in venster – Maak uw keuze: 1 = Vóór 2 = Tegen 3 = Onthouding – Keuze verschijnt in venster – Tijdens stemming kunt u uw keuze wijzigen – Laatste keuze geldt Voting procedure / Stemprocedure
  • 46. 46 Annual Accounts 2013: Proposal to adopt the Annual Accounts for the year 2013 Jaarrekening 2013: Voorstel tot vaststelling van de Jaarrekening 2013 Vote on agenda item 3.3 / Stemming over agendapunt 3.3
  • 47. 47 Proposal to approve the final dividend 2013 Voorstel tot goedkeuring van het slotdividend over het boekjaar 2013 Agenda item 4 / Agendapunt 4
  • 48. 48  Cash flows upstreamed to the holding are available to execute our strategy, to fund operating expenses and to pay dividends to shareholders  Aegon aims to pay a sustainable dividend to shareholders, which can grow over time if performance of the company allows so ► Balance prudence versus offering an attractive dividend  In normal circumstances,Aegon expects to declare an interim dividend and to propose a final dividend for approval at the AGM Aegon’s dividend policy
  • 49. 49  Proposed final dividend for 2013: EUR 0.11 per common share ► Results in total dividend for 2013 of EUR 0.22 per common share  To be paid in cash or stock  Value of stock dividend approximately equal to cash dividend Aegon’s dividend proposal 0.11 0.11 2012 2013 Dividend (EUR) 0.21 0.22  Final dividend  Interim dividend
  • 50. 50 Proposal to approve the final dividend 2013 Voorstel tot goedkeuring van het slotdividend over het boekjaar 2013 Agenda item 4 / Agendapunt 4
  • 51. 51 Proposal to approve the final dividend 2013 Voorstel tot goedkeuring van het slotdividend over het boekjaar 2013 Vote on agenda item 4 / Stemming over agendapunt 4
  • 52. 52 Proposal to release the members of the Executive Board from liability for their duties Voorstel tot het verlenen van kwijting aan de leden van de Raad van Bestuur Agenda item 5 / Agendapunt 5
  • 53. 53 Proposal to release the members of the Executive Board from liability for their duties Voorstel tot het verlenen van kwijting aan de leden van de Raad van Bestuur Vote on agenda item 5 / Stemming over agendapunt 5
  • 54. 54 Proposal to release the members of the Supervisory Board from liability for their duties Voorstel tot het verlenen van kwijting aan de leden van de Raad van Commissarissen Agenda item 6 / Agendapunt 6
  • 55. 55 Proposal to release the members of the Supervisory Board from liability for their duties Voorstel tot het verlenen van kwijting aan de leden van de Raad van Commissarissen Vote on agenda item 6 / Stemming over agendapunt 6
  • 56. 56 Proposal to appoint Mr. Robert W. Dineen to the Supervisory Board Voorstel tot benoeming van de heer Robert W. Dineen als lid van de Raad van Commissarissen Agenda item 7 / Agendapunt 7
  • 57. 57 Age: 64 Nationality: American Shares held in the company/Aantal aandelen in de vennootschap: – None Former occupation/vroegere functie: – Vice Chairman of Lincoln Financial Network Memberships other boards/Andere bestuursfuncties – None Robert W. Dineen
  • 58. 58 “I have always had the highest regard and respect for Aegon, first as a partner during my tenure at Merrill Lynch, and most recently as a competitor while at Lincoln Financial Group. I trust my many years of experience in the financial services industry will bring great value to the shareholders, customers, employees and the management team of Aegon”. Robert W. Dineen
  • 59. 59 Proposal to appoint Mr. Robert W. Dineen to the Supervisory Board Voorstel tot benoeming van de heer Robert W. Dineen als lid van de Raad van Commissarissen Agenda item 7 / Agendapunt 7
  • 60. 60 Proposal to appoint Mr. Robert W. Dineen to the Supervisory Board Voorstel tot benoeming van de heer Robert W. Dineen als lid van de Raad van Commissarissen Voting on agenda item 7 / Stemming over agendapunt 7
  • 61. 61 Proposal to appoint Ms. Corien Wortmann-Kool to the Supervisory Board Voorstel tot benoeming van mevrouw Corien Wortmann-Kool als lid van de Raad van Commissarissen Agenda item 8 / Agendapunt 8
  • 62. 62 Age: 54 Nationality: Dutch Shares held in the company/Aantal aandelen in de vennootschap: – None Main occupation/huidige functie – Resigning member of the European Parliament Memberships other boards/Andere bestuursfuncties – Member Supervisory Board Het Kadaster (NL, not listed) – Member Supervisory Board Mercedes-Benz Netherlands (NL, not listed) Corien M. Wortmann-Kool
  • 63. 63 “I look forward to helping Aegon achieve a sustainable, innovative and profitable business strategy that earns the trust of both customers and society. I trust my national and international experience in politics and public administration – including extensive work in Europe – and my knowledge of diverse stakeholder interests will support Aegon in meeting the challenges of a changing environment”. Corien M. Wortmann-Kool
  • 64. 64 Proposal to appoint Ms. Corien Wortmann-Kool to the Supervisory Board Voorstel tot benoeming van mevrouw Corien Wortmann-Kool als lid van de Raad van Commissarissen Agenda item 8 / Agendapunt 8
  • 65. 65 Proposal to appoint Ms. Corien Wortmann-Kool to the Supervisory Board Voorstel tot benoeming van mevrouw Corien Wortmann-Kool als lid van de Raad van Commissarissen Voting on agenda item 8 / Stemming over agendapunt 8
  • 66. 66 Proposal to authorize the Executive Board to issue common shares Voorstel tot machtiging van de Raad van Bestuur tot uitgifte van gewone aandelen Agenda item 9 / Agendapunt 9
  • 67. 67 Proposal to authorize the Executive Board to issue common shares Voorstel tot machtiging van de Raad van Bestuur tot uitgifte van gewone aandelen Voting on agenda item 9 / Stemming over agendapunt 9
  • 68. 68 Proposal to authorize the Executive Board to restrict or exclude pre-emptive rights upon issuing common shares Voorstel tot machtiging van de Raad van Bestuur tot beperking of uitsluiting van voorkeursrechten bij de uitgifte van gewone aandelen Agenda item 10 / Agendapunt 10
  • 69. 69 Proposal to authorize the Executive Board to restrict or exclude pre-emptive rights upon issuing common shares Voorstel tot machtiging van de Raad van Bestuur tot beperking of uitsluiting van voorkeursrechten bij de uitgifte van gewone aandelen Voting on agenda item 10 / Stemming over agendapunt 10
  • 70. 70 Proposal to authorize the Executive Board to issue common shares under incentive plans Voorstel tot machtiging van de Raad van Bestuur tot uitgifte van gewone aandelen in het kader van incentiveplannen Agenda item 11 / Agendapunt11
  • 71. 71 Proposal to authorize the Executive Board to issue common shares under incentive plans Voorstel tot machtiging van de Raad van Bestuur tot uitgifte van gewone aandelen in het kader van incentiveplannen Voting on agenda item 11 / Stemming over agendapunt 11
  • 72. 72 Proposal to authorize the Executive Board to acquire shares in the company Voorstel tot machtiging van de Raad van Bestuur tot verkrijging van eigen aandelen Agenda item 12 / Agendapunt 12
  • 73. 73 Proposal to authorize the Executive Board to acquire shares in the company Voorstel tot machtiging van de Raad van Bestuur tot verkrijging van eigen aandelen Voting on agenda item 12 / Stemming over agendapunt 12
  • 74. 74 Any other business Wat verder ter tafel komt Agenda item 13 / Agendapunt 13
  • 75. 75 Close of the meeting Sluiting van de vergadering Agenda item 14 / Agendapunt 14
  • 76. 76 Thank you – Dank u wel
  • 77. 7777 Please return your voting device and voting card before departing Wilt u voor uw vertrek uw stemkastje en stempas inleveren