marketing sustainability

5th business
5th businessCommunications Specialist em 5th business
1
2
Presentation outline
▪   Why Green?
▪   Sell Green
▪   Work Green
▪   Be Green
▪   Green Returns
▪   Green to Go




                       3
4
Why Green?
▪   Increase profit
▪   Build brand and market exposure
▪   Build brand confidence and relevancy
▪   Build consumer goodwill
▪   Being good is good for business
    [Anita Roddick, founder, The Body Shop]
▪   Can result in profit increases up to 38% for large
    companies and 66% for small companies
    [The Sustainability Advantage, Bob Willard]




                                                         5
Why Green?
▪   Customers appreciate accountability
    and clear corporate values
▪   83% of Canadians believe corporations
    should go beyond their traditional economic
    role [GlobeScan poll]
▪   79% of Canadians think that companies should
    be held completely responsible for protecting
    the environment [GlobeScan]




                                                    6
Why Green?
▪   Consumer beliefs backed by buying decisions:
▪   Over 50% respondents have punished a socially
    irresponsible company in the past year
▪   79% of Canadians said they were willing to alter
    their lifestyle significantly to stop climate change
    [Ipsos Reid poll]




                                                           7
8
Sell Green
▪   Appeal to the buyer’s real desire to support change
▪   Identify areas in which greener products or services
    make sense
▪   Develop environmental products and services
▪   Know the environmental impact of your product or
    service
▪   Communicate those green benefits clearly using
    hard numbers




                                                           9
Sell Green
▪   Energy Star label makes a product more
    attractive to consumers: 66% of consumers said
    they were more likely to purchase versus one
    without the label
▪   A certified recycling logo made 54% of consumers
    more likely to select one product over another
▪   Products that are the same in function and quality
    can become instantly differentiated through
    environmental labeling




                                                         10
11
Work Green
▪   When green products and services are not an
    option, consider other alternatives
▪   Revisit your business practices and processes
    for green impact
▪   Look at all aspects of the product life cycle for
    green opportunities: manufacturing, packaging,
    logistics, etc.
▪   Carbon footprint, ethical sourcing and packaging
    waste are all key sustainability issues




                                                        12
Work Green
▪   Ask key questions:
     – Where are the raw materials purchased?
     – How far have they travelled?
     – Is the packaging excessive?
     – Are there are non-toxic alternatives to chemicals?
     – Are production facilities energy efficient?
     – What mark do your products leave?




                                                            13
Work Green
▪   Check out options such as recycled packaging,
    chemically-reduced manufacturing, natural dyes,
    carbon-offset transportation alternatives, or
    minimizing facility emissions




                                                      14
15
Be Green
▪   96% of people believe that more needs to be
    done to ensure the health of the environment
▪   Pursue an overall sustainable corporate culture
    and image
▪   Customers relate to those that share their values
▪   Engage consumers in a green conversation
▪   Look inward to see what sustainability initiatives
    are within your doors




                                                         16
Be Green
▪   Successful companies supplement externally
    green initiatives with internal ones that can be
    relayed to customers to highlight global
    responsibility and accountability
▪   Campaigns can including power-usage
    reductions, waste reduction and recycling,
    in addition to monetary support for local and
    national green initiatives
▪   Companies also benefit from reduced energy
    costs, less waste, financial incentives tied to
    green production and efficiencies




                                                       17
18
Green Returns - Patagonia




                            19
Green Returns - Patagonia
  The Common Threads Pledge:




  I'd like to become a partner in the Common
  Threads Initiative to reduce excess consumption
  and give the planet's vital systems a rest from
  pollution, resource depletion and greenhouse gases




                                                       20
Green Returns - Patagonia
  Patagonia agrees to build useful things that
  last, to repair what breaks and recycle what
  comes to the end of its useful life.
  I agree to buy only what I need (and will last),
  repair what breaks, reuse (share) what I no
  longer need and recycle everything else.


  website
  http://www.patagonia.com/ca/common-threads




                                                     21
Green Returns – Patagonia

▪   Common Threads: a brilliant brand-within-a-
    brand that offers a roadmap for companies
    trying to promote themselves as
    environmentally friendly
▪   Aims to minimize the environmental cost of
    clothing through its programs to reduce, repair,
    reuse, and recycle clothing




                                                       22
Green Returns - Patagonia
▪   Patagonia is perceived to be an active
    environmental player
▪   Excellent example of how branding can help
    tell the story of serious environmental programs
▪   Without Common Threads, Patagonia would
    have less impact on the world and on their
    own brand
▪   Connection to one percent for the planet
    (Keep earth in business)




                                                       23
Green Returns - Cisco




                        24
Green Returns - Cisco
▪   One Million Acts of Green (OMAoG)
▪   Joint venture between Cisco Systems
    Canada and the CBC
▪   Goal: create a social network of Canadians,
    linked together in their commitment to change
    their habits for the greater environmental good
▪   Invited Canadians to post their Acts of Green
    online




                                                      25
Green Returns - Cisco
▪   Cisco wanted to take a leadership role in
    reducing its overall environmental footprint
▪   Tied into Cisco’s corporate philosophy of
    connecting people through its networks
▪   High-profile, non-profit organizations
    participated as environmental partners
▪   Users could see immediate impact of their
    actions via a greenhouse gas (GHG)
    emissions calculator




                                                   26
Green Returns - Cisco
▪   Massive advertising and outreach campaign
▪   Pre-launched on Hockey Night in Canada
▪   Launched on CBC’s The Hour
▪   Aligned with NHL All-Star game
▪   Schools, businesses and individuals embraced
    the program




                                                   27
Green Returns - Cisco
Results
▪   1.8 million acts of green in less than
    eight months
▪   Over 100 million kgs of GHG emissions saved
▪   Initial launch generated significant buzz,
    with over 150,000 acts logged in week one
▪   Cisco measured three million brand
    engagements and 7,300 clicks to cisco.com/ca




                                                   28
Green Returns - Cisco
▪   161 newspaper and magazine articles (78%
    with Cisco mentioned)
▪   The program went global and had participants
    from over 50 countries
▪   Best corporate social responsibility initiative
    of 2009 as voted by Canadian marketers




                                                      29
30
Green to Go
▪   Assess your corporate CSR strategy and
    employee engagement for green inclusion
▪   Engage corporate leadership to seek
    mandate for green as a business imperative
▪   Look for green opportunities within your
    product/service mix that benefit your
    customers and differentiate you
▪   Review your corporate practices, processes
    and products for green impact
▪   Identify internal green champions



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marketing sustainability

  • 1. 1
  • 2. 2
  • 3. Presentation outline ▪ Why Green? ▪ Sell Green ▪ Work Green ▪ Be Green ▪ Green Returns ▪ Green to Go 3
  • 4. 4
  • 5. Why Green? ▪ Increase profit ▪ Build brand and market exposure ▪ Build brand confidence and relevancy ▪ Build consumer goodwill ▪ Being good is good for business [Anita Roddick, founder, The Body Shop] ▪ Can result in profit increases up to 38% for large companies and 66% for small companies [The Sustainability Advantage, Bob Willard] 5
  • 6. Why Green? ▪ Customers appreciate accountability and clear corporate values ▪ 83% of Canadians believe corporations should go beyond their traditional economic role [GlobeScan poll] ▪ 79% of Canadians think that companies should be held completely responsible for protecting the environment [GlobeScan] 6
  • 7. Why Green? ▪ Consumer beliefs backed by buying decisions: ▪ Over 50% respondents have punished a socially irresponsible company in the past year ▪ 79% of Canadians said they were willing to alter their lifestyle significantly to stop climate change [Ipsos Reid poll] 7
  • 8. 8
  • 9. Sell Green ▪ Appeal to the buyer’s real desire to support change ▪ Identify areas in which greener products or services make sense ▪ Develop environmental products and services ▪ Know the environmental impact of your product or service ▪ Communicate those green benefits clearly using hard numbers 9
  • 10. Sell Green ▪ Energy Star label makes a product more attractive to consumers: 66% of consumers said they were more likely to purchase versus one without the label ▪ A certified recycling logo made 54% of consumers more likely to select one product over another ▪ Products that are the same in function and quality can become instantly differentiated through environmental labeling 10
  • 11. 11
  • 12. Work Green ▪ When green products and services are not an option, consider other alternatives ▪ Revisit your business practices and processes for green impact ▪ Look at all aspects of the product life cycle for green opportunities: manufacturing, packaging, logistics, etc. ▪ Carbon footprint, ethical sourcing and packaging waste are all key sustainability issues 12
  • 13. Work Green ▪ Ask key questions: – Where are the raw materials purchased? – How far have they travelled? – Is the packaging excessive? – Are there are non-toxic alternatives to chemicals? – Are production facilities energy efficient? – What mark do your products leave? 13
  • 14. Work Green ▪ Check out options such as recycled packaging, chemically-reduced manufacturing, natural dyes, carbon-offset transportation alternatives, or minimizing facility emissions 14
  • 15. 15
  • 16. Be Green ▪ 96% of people believe that more needs to be done to ensure the health of the environment ▪ Pursue an overall sustainable corporate culture and image ▪ Customers relate to those that share their values ▪ Engage consumers in a green conversation ▪ Look inward to see what sustainability initiatives are within your doors 16
  • 17. Be Green ▪ Successful companies supplement externally green initiatives with internal ones that can be relayed to customers to highlight global responsibility and accountability ▪ Campaigns can including power-usage reductions, waste reduction and recycling, in addition to monetary support for local and national green initiatives ▪ Companies also benefit from reduced energy costs, less waste, financial incentives tied to green production and efficiencies 17
  • 18. 18
  • 19. Green Returns - Patagonia 19
  • 20. Green Returns - Patagonia The Common Threads Pledge: I'd like to become a partner in the Common Threads Initiative to reduce excess consumption and give the planet's vital systems a rest from pollution, resource depletion and greenhouse gases 20
  • 21. Green Returns - Patagonia Patagonia agrees to build useful things that last, to repair what breaks and recycle what comes to the end of its useful life. I agree to buy only what I need (and will last), repair what breaks, reuse (share) what I no longer need and recycle everything else. website http://www.patagonia.com/ca/common-threads 21
  • 22. Green Returns – Patagonia ▪ Common Threads: a brilliant brand-within-a- brand that offers a roadmap for companies trying to promote themselves as environmentally friendly ▪ Aims to minimize the environmental cost of clothing through its programs to reduce, repair, reuse, and recycle clothing 22
  • 23. Green Returns - Patagonia ▪ Patagonia is perceived to be an active environmental player ▪ Excellent example of how branding can help tell the story of serious environmental programs ▪ Without Common Threads, Patagonia would have less impact on the world and on their own brand ▪ Connection to one percent for the planet (Keep earth in business) 23
  • 24. Green Returns - Cisco 24
  • 25. Green Returns - Cisco ▪ One Million Acts of Green (OMAoG) ▪ Joint venture between Cisco Systems Canada and the CBC ▪ Goal: create a social network of Canadians, linked together in their commitment to change their habits for the greater environmental good ▪ Invited Canadians to post their Acts of Green online 25
  • 26. Green Returns - Cisco ▪ Cisco wanted to take a leadership role in reducing its overall environmental footprint ▪ Tied into Cisco’s corporate philosophy of connecting people through its networks ▪ High-profile, non-profit organizations participated as environmental partners ▪ Users could see immediate impact of their actions via a greenhouse gas (GHG) emissions calculator 26
  • 27. Green Returns - Cisco ▪ Massive advertising and outreach campaign ▪ Pre-launched on Hockey Night in Canada ▪ Launched on CBC’s The Hour ▪ Aligned with NHL All-Star game ▪ Schools, businesses and individuals embraced the program 27
  • 28. Green Returns - Cisco Results ▪ 1.8 million acts of green in less than eight months ▪ Over 100 million kgs of GHG emissions saved ▪ Initial launch generated significant buzz, with over 150,000 acts logged in week one ▪ Cisco measured three million brand engagements and 7,300 clicks to cisco.com/ca 28
  • 29. Green Returns - Cisco ▪ 161 newspaper and magazine articles (78% with Cisco mentioned) ▪ The program went global and had participants from over 50 countries ▪ Best corporate social responsibility initiative of 2009 as voted by Canadian marketers 29
  • 30. 30
  • 31. Green to Go ▪ Assess your corporate CSR strategy and employee engagement for green inclusion ▪ Engage corporate leadership to seek mandate for green as a business imperative ▪ Look for green opportunities within your product/service mix that benefit your customers and differentiate you ▪ Review your corporate practices, processes and products for green impact ▪ Identify internal green champions 31
  • 32. 32