SlideShare a Scribd company logo
1 of 8
Organizational Culture, Socialization and Mentoring: Establishing a Success/ Failure Rationale   <br />Organizational culture refers to a system of shared meaning held by members that distinguish the organization from other organizations. This system of shared meaning is, on closer examination, a set of key characteristic that the organization values. The researches suggest that there are seven primary characteristic that, in aggregate, capture the essence of an organization’s culture.<br />The Degree to which:<br />,[object Object]
Employees are expected to give attention to detail.
Management focus on result or outcomes rather than on the techniques and processes used to achieve those outcomes.
Management decision takes into consideration the effect of outcomes on people within the organization.
Work activities are organized around teams rather than individuals.
People are aggressive and competitive rather than easygoing.
Organizational activities emphasis maintaining the stability in contrast to growth.Organization culture is concerned with how employees perceive the characteristic of an organization’s culture, not with whether or not they like them. That is, it’s a descriptive term. This is important because it differentiates this concept from that of job satisfaction. In contrast a job satisfaction seeks to measure affective response to work environment. it’s concerned with how employees feel about the organization’s expectations,rewadrds practices and other things. The organizational culture is descriptive term while job satisfaction is evaluative.<br />Organizational culture has common properties do not mean, however, that there cannot be subcultures within any given culture. Most large organizations have dominant culture and numerous sets of subcultures. When we talk about organization culture it means dominant culture which means expressed core values that are shared by a majority of the organization’s members. Mini cultures within an organization are typically defined by department designation and geographical separation. The purchasing department for example has its own culture that is shared by members of that department. Similarly any unit of organization that is physically separated from the organizations main operations may have different culture. The primary or dominant values that are accepted throughout the organization are termed as strong culture i.e.; a culture in which the core values are intensely held and widely shared. The more members who accept the core values and the greater their commitment to those values is mean culture is strong. One result of strong culture is that employees’ turnover is very low. A strong culture increases behavioral consistency and can act as a substitute for formalization. Because of the strong culture the organizations are less concerned with developing formal rules and regulations to guide employees’ behavior. National culture has a greater impact on employees than does their organization’s culture.<br />Culture performs many functions within the organization. It distinguishes one organization from other organization. It gives a sense of identity. Because of culture the employees work for common interest rather than for the interest of individual. It increases the stability of social system. Organizations hire diverse people because of alternative work strength these people bring to work place. Sometime these diverse behavior and strength are diminishing in strong culture where people wants to fit or adjust.Thats why strong can be liability when it eliminates the unique strength that that people of different background brings to the organization. Its also be liability when it not support the people of different culture.<br />Culture can acts as a liability when share values are not in agreement with one another that increase organization effectiveness. Mostly happens when organizations culture is dynamic. Some time organizations culture is effective in past but it becomes barrier when business is no longer effective. It is also barrier to acquisition and merger because of strong culture of two different organizations it’s become difficult for them to work as one. A number of acquisitions failed due to this reason.<br />An organization culture form because of it founder .founder of an organization have a major impact on organization early culture. They have vision of what organization should be. Culture creation happens in three ways first, founder hires the employees who think and feel the same way they do things. Secondly they socialize these employees to their way of thinking and feeling and finally founder own behavior act as role model for employees.<br />Once culture of an organization is in place, there are practices within the organization that will help in maintaining it. For example the selection process,perfomance evaluation criteria ,training and development activities, and promotion procedure ensure that those people hired which are fit for organization and give reward to those whose support culture and penalize even expel  those who challenge it. These things play important role in sustaining organizational culture. The main purpose of selection process is to identify the individuals who have knowledge, skills and abilities to perform the job within the organization successfully. The actions of top management are also very important and have great impact on organization culture.<br />Socialization takes place whenever an employee crosses an organizational boundary. Socialization is an important for employees and organizations for number of reasons. First, neglecting to socialize new recruits has been shown to have negative impacts, with newcomers shows high level of unexpected actions  and, in turn, this result as poor attitudes and negative behaviors, including higher levels of turnover. Recruitment and selection are significant costs to organizations. Socialization is important   for achieving the desired behavior positive .Second; newcomers are hired to contribute to individual, team and organizational performance criteria. Socialization  enable newcomers to get up to speed and to contribute .This is essential so that newcomers know what their  performance criteria are, and feel that they are making a valued contribution, as well as ensuring that their colleagues have the same perception.  third reason is newcomers need to learn how to function in their organization  which requires learning the organization’s values, norms, resource networks and politics Fourth, socialization  is important due to its rapid influence and lasting effects. It has four content areas, namely:<br /> (1) Training (2) Understanding (3) Coworker support and<br />(4) Future prospects.<br />Training asks employees to assess the extent to which their organizations provide job skills. Understanding asks how well they comprehend the organization’s operations, etc. Coworker support asks employees to assess the extent to which other workers provide assistance to them. A future prospect asks them to appraise the rewards and opportunities in their organization. <br />Socialization is a process that adapts employees to the organization’s culture.  No matter how good a job the organization does in recruiting and selection, new employees are not fully known the organization’s culture. Because they are unfamiliar with the organization‘s culture, new employees are potentially likely to disturb the beliefs and customs that are in place.<br />Socialization can be conceptualized as a process made up of three stages<br />,[object Object]
2. Encounter stage

More Related Content

What's hot

Organization culture
Organization cultureOrganization culture
Organization cultureVidhu Arora
 
4 organizational culture
4  organizational culture4  organizational culture
4 organizational cultureSublaxmi Gupta
 
Changing workforce
Changing workforceChanging workforce
Changing workforceAnita Kumari
 
The Effect of a High-Commitment Work System on Improve Organization Citizensh...
The Effect of a High-Commitment Work System on Improve Organization Citizensh...The Effect of a High-Commitment Work System on Improve Organization Citizensh...
The Effect of a High-Commitment Work System on Improve Organization Citizensh...AJSSMTJournal
 
Organizational commitment
Organizational commitmentOrganizational commitment
Organizational commitmentAayushi Soral
 
Fundamentals of organizational behavior
Fundamentals of organizational behaviorFundamentals of organizational behavior
Fundamentals of organizational behaviorRajThakuri
 
Organizational behavior and culture
Organizational behavior and cultureOrganizational behavior and culture
Organizational behavior and cultureHeny Jane Jabonete
 
Organizational commitment
Organizational commitmentOrganizational commitment
Organizational commitmentprjpublications
 
Welcome to organization theory and design
Welcome to organization theory and designWelcome to organization theory and design
Welcome to organization theory and designPrime University
 
Organisations and behaviour assignment
Organisations and behaviour assignmentOrganisations and behaviour assignment
Organisations and behaviour assignmentRohit214
 
Organizational leadership concept (30 oct,2014)
Organizational leadership concept (30 oct,2014)Organizational leadership concept (30 oct,2014)
Organizational leadership concept (30 oct,2014)Ziaul Islam
 

What's hot (20)

Organization culture
Organization cultureOrganization culture
Organization culture
 
Organization and behavior
Organization and behaviorOrganization and behavior
Organization and behavior
 
4 organizational culture
4  organizational culture4  organizational culture
4 organizational culture
 
Business ethics
Business ethicsBusiness ethics
Business ethics
 
M1 and m2)
M1 and m2)M1 and m2)
M1 and m2)
 
Changing workforce
Changing workforceChanging workforce
Changing workforce
 
The Effect of a High-Commitment Work System on Improve Organization Citizensh...
The Effect of a High-Commitment Work System on Improve Organization Citizensh...The Effect of a High-Commitment Work System on Improve Organization Citizensh...
The Effect of a High-Commitment Work System on Improve Organization Citizensh...
 
CG report
CG reportCG report
CG report
 
Organizational commitment
Organizational commitmentOrganizational commitment
Organizational commitment
 
F0332051057
F0332051057F0332051057
F0332051057
 
Fundamentals of organizational behavior
Fundamentals of organizational behaviorFundamentals of organizational behavior
Fundamentals of organizational behavior
 
Chapter 09
Chapter 09Chapter 09
Chapter 09
 
Organizational behavior and culture
Organizational behavior and cultureOrganizational behavior and culture
Organizational behavior and culture
 
04chapter3
04chapter304chapter3
04chapter3
 
Organizational commitment
Organizational commitmentOrganizational commitment
Organizational commitment
 
Welcome to organization theory and design
Welcome to organization theory and designWelcome to organization theory and design
Welcome to organization theory and design
 
Ethics in organizations and leadership
Ethics in organizations and leadershipEthics in organizations and leadership
Ethics in organizations and leadership
 
Organisations and behaviour assignment
Organisations and behaviour assignmentOrganisations and behaviour assignment
Organisations and behaviour assignment
 
Ethical culture
Ethical cultureEthical culture
Ethical culture
 
Organizational leadership concept (30 oct,2014)
Organizational leadership concept (30 oct,2014)Organizational leadership concept (30 oct,2014)
Organizational leadership concept (30 oct,2014)
 

Similar to organizational behaviour

Organizational culture
Organizational cultureOrganizational culture
Organizational cultureshanmukh rao
 
Ch07 - Organisation theory design and change gareth jones
Ch07 - Organisation theory design and change gareth jonesCh07 - Organisation theory design and change gareth jones
Ch07 - Organisation theory design and change gareth jonesAnkit Kesri
 
organizational cultures
 organizational cultures  organizational cultures
organizational cultures MahmoUd Nasa
 
Organizational culture
Organizational cultureOrganizational culture
Organizational culturekaizen eugenio
 
Chapter 16 Summary
Chapter 16 SummaryChapter 16 Summary
Chapter 16 Summaryajithsrc
 
What is organizational citizenship behavior (autosaved)
What is organizational citizenship behavior (autosaved)What is organizational citizenship behavior (autosaved)
What is organizational citizenship behavior (autosaved)Shashwat Shankar
 
chapter 16
chapter 16 chapter 16
chapter 16 Ankit
 
Minor project Report " A role of culture on HRM"
Minor project Report " A role of culture on HRM"Minor project Report " A role of culture on HRM"
Minor project Report " A role of culture on HRM"anagha1992
 
Concept of organizational culture
Concept of organizational cultureConcept of organizational culture
Concept of organizational cultureKaushik Kundu
 
Factors shaping organizational culture
Factors shaping organizational cultureFactors shaping organizational culture
Factors shaping organizational cultureAbhishek Chandan
 
Unit 4.2- Org.Culture.pptx
Unit 4.2- Org.Culture.pptxUnit 4.2- Org.Culture.pptx
Unit 4.2- Org.Culture.pptxssuser4a8a0f
 
Chapter 1 Introduction to Organizational BehaviorOutline · O.docx
Chapter 1 Introduction to Organizational BehaviorOutline · O.docxChapter 1 Introduction to Organizational BehaviorOutline · O.docx
Chapter 1 Introduction to Organizational BehaviorOutline · O.docxsleeperharwell
 
Sustaining culture change
Sustaining culture changeSustaining culture change
Sustaining culture changeHay Group India
 

Similar to organizational behaviour (20)

Socialization
SocializationSocialization
Socialization
 
Organizational culture
Organizational cultureOrganizational culture
Organizational culture
 
Ch07 - Organisation theory design and change gareth jones
Ch07 - Organisation theory design and change gareth jonesCh07 - Organisation theory design and change gareth jones
Ch07 - Organisation theory design and change gareth jones
 
MBR516OB04.pdf
MBR516OB04.pdfMBR516OB04.pdf
MBR516OB04.pdf
 
Organizational-culture
Organizational-cultureOrganizational-culture
Organizational-culture
 
organizational cultures
 organizational cultures  organizational cultures
organizational cultures
 
Organizational culture
Organizational cultureOrganizational culture
Organizational culture
 
Chapter 16 Summary
Chapter 16 SummaryChapter 16 Summary
Chapter 16 Summary
 
What is organizational citizenship behavior (autosaved)
What is organizational citizenship behavior (autosaved)What is organizational citizenship behavior (autosaved)
What is organizational citizenship behavior (autosaved)
 
chapter 16
chapter 16 chapter 16
chapter 16
 
Minor project Report " A role of culture on HRM"
Minor project Report " A role of culture on HRM"Minor project Report " A role of culture on HRM"
Minor project Report " A role of culture on HRM"
 
Concept of organizational culture
Concept of organizational cultureConcept of organizational culture
Concept of organizational culture
 
Factors shaping organizational culture
Factors shaping organizational cultureFactors shaping organizational culture
Factors shaping organizational culture
 
Organizational Culture
Organizational CultureOrganizational Culture
Organizational Culture
 
Unit 4.2- Org.Culture.pptx
Unit 4.2- Org.Culture.pptxUnit 4.2- Org.Culture.pptx
Unit 4.2- Org.Culture.pptx
 
Essay On Organizational Behavior
Essay On Organizational BehaviorEssay On Organizational Behavior
Essay On Organizational Behavior
 
Organisational culture
Organisational cultureOrganisational culture
Organisational culture
 
Chapter 1 Introduction to Organizational BehaviorOutline · O.docx
Chapter 1 Introduction to Organizational BehaviorOutline · O.docxChapter 1 Introduction to Organizational BehaviorOutline · O.docx
Chapter 1 Introduction to Organizational BehaviorOutline · O.docx
 
Sustaining culture change
Sustaining culture changeSustaining culture change
Sustaining culture change
 
Organizational Culture
Organizational CultureOrganizational Culture
Organizational Culture
 

organizational behaviour

  • 1.
  • 2. Employees are expected to give attention to detail.
  • 3. Management focus on result or outcomes rather than on the techniques and processes used to achieve those outcomes.
  • 4. Management decision takes into consideration the effect of outcomes on people within the organization.
  • 5. Work activities are organized around teams rather than individuals.
  • 6. People are aggressive and competitive rather than easygoing.
  • 7.
  • 9.
  • 10. Organizations must communicate its primary values and ethical rules that employees are expected to follow.
  • 11. Set up seminars and workshops for ethical training.
  • 12. Always reward for ethical acts and punish unethical acts.
  • 13.
  • 14. Lack of resources to implement mentoring program.
  • 15. Belief that mentoring is only for a limited people.There are several factors that contribute to an ideal mentoring environment.<br />The ideal mentoring environment is one in which no one is left out, education and development are valued and respected, People can feel free to grow and learn without fear of censure and everyone is willing to give of their time, knowledge and skills.<br />There are four phases in developing a mentoring progamme:<br />In phase one asses your current situation. You recognize that your organization fully supports mentoring activities or not. Review how mentoring is taken by the organization, both at the executive level and at the grass roots level. Identify any people in the organization who already support mentoring, realize its value, and understand the benefits it can bring to the Organization. Recruit these individuals as mentoring champions. Invite them to share their viewpoint with others, particularly those whom you have identified as not understanding the value of mentoring. Secondly, assess that your current mentoring technology and resources are sufficient to support your mentoring aim.<br />In phase two design the systems and structure needed to implement your plan. Integrate your plans with existing training processes and performance evaluation systems. New technology processes and systems that are needed to Level mentoring across the organization.<br />In phase three you have to develop an approach and designed the systems and structure needed, you must allocate adequate resources to internal and external developers to build the systems and structure. Many companies design programs that are short-lived because they fail to estimate the costs involved in long term mentoring. <br />In phase four implement your mentoring process. How you implement your mentoring process will depend on your unique design, but two key components are critical to your success. Through your own personal efforts and the efforts of your Mentoring champions, classify mentoring as essential to the future of the organization. You can accomplish this through words and deeds. Openly engage in a mentoring relationship so others around you can see the positive impact it has on your work, your partner’s work, and the organization as a whole. Your actions will show that mentoring is valued as a part of the organization’s culture. Acknowledge the efforts of people the people who are the mentees and mentors, mentoring champions, or just people who are making the effort to support mentoring in the organization in any way they can. Again, by recognizing the efforts of individuals trying to make a difference, you show support of mentoring and help make it an integral part of the organizational culture.<br />Implication of organization culture is relate to selection decisions .hiring individuals whose values do not align with those of the organization culture is lead to employees dissatisfaction and lack of motivation so employees misfits lead to higher turnover rate which is not good for organization.<br />Conclusion<br />Focus on building an organizational culture is one way of showing that people are the organization’s most valuable asset.<br />A strong culture is a talent-attractor employee’s look at organization when assessing your organization. The best people want more than a salary and good benefits. They want an environment where they can enjoy and succeed in.<br />A strong culture is talent-retainer. A strong culture creates greater synergy. A strong culture brings people together. When people have the opportunity to communicate and to know each other better, they will find new connections. These connections will lead to new ideas and greater productivity – in other words, you will be creating synergy. Literally, 1 + 1 + right culture = more than 10. A strong culture makes everyone more successful. Creating a better culture is a good thing to do for the human capital in the business.Socalization plays very important role in sustaining the organizational culture and by socialization people come to know about organization norms and values. Mentoring is also very important for sustaining organization culture. These three things organization culture socialization and mentoring are interrelated with each other. Organization culture can easily communicate and flourish through proper socialization and mentoring.<br />References<br /> BIBLIOGRAPHY 1033 Bonkeno, M., & Gantt, V. (2000, November). Dialogic Mentoring. ManagementCommunication .<br />Cooper-Thomas, H. D., & Anderson, N. (2006). Organizational socialization. Journal ofManagerial Psychology , 21 (5, 2006), 492-516.<br />Taormina, R. J. (2007). Interrelating leadership behaviors, organizational socialization,and organizational culture. Leadership and Organizational Development , 29(1,2008), 85-102.<br />