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CUSTOMER ACQUISITION
               Fun
GAMIFICATION

    M aking it


DAN PORTER | CEO OMGPOP | TWITTER.COM/TFADP   9/2011
People have to care.

It has to be fun.

Fun is not prescribed (do not google it).
The only badge I care about is
the IDGAF About Badges badge.
I will never have the time or skill
   to get on this leaderboard.
Stop telling me what to do.
  I have blood elves to kill.
So,
How does Gamification, I mean fun,
relate to customer acquisition?
Customer acquisition is as much
about converting your users when
you get them and retaining them.
Customer acquisition is as much
about converting your users when
you get them and retaining them.

This justifies google ads, facebook ads,
word of mouth traffic, whatever.
Customer acquisition is as much
about converting your users when
you get them and retaining them.

It’s also about treating the users right in
order to stimulate word of mouth.
The key to customer aquisition is to

AVOID THIS
          a
1. Guide the User
2. Think in Loops
3. Friendly Competition
4. Make it fun
5. ?
1. Guide the User
2. Think in Loops
3. Friendly Competition
4. Make it fun
5. ?
8 pieces of data 9 different numbers
1. Guide the User
2. Think in Loops
3. Friendly Competition
4. Make it fun
5. ?
sign up

                                      ask for questions




answer question




                                                   asked a question




    see a question



                               answer a question
buy lot        buy & place item




collect income   wait for income
Sufjan Sale

                                              Special Presale




Sign Up For Next Time




                                                          Beg, Borrow, or Miss




     Thrill of Getting Lucky



                                       Come 5mins Early
1. Guide the User
2. Think in Loops
3. Friendly Competition
                    (aka no losers)
4. Make it fun
5. ?
1. Guide the User
2. Think in Loops
3. Friendly Competition
4. Make it fun
5. ?
1. Guide the User
2. Think in Loops
3. Friendly Competition
4. Make it fun
5. ?
+ More Ideas

+ Beta Invites (+tweets)

+ Grandfathered Perks (Tivo and ATT)

+ Hidden Surprises

+ Ask Nicely


  OK, More Later...

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OMGPop, SMASH summit Presentation

  • 1. CUSTOMER ACQUISITION Fun GAMIFICATION M aking it DAN PORTER | CEO OMGPOP | TWITTER.COM/TFADP 9/2011
  • 2.
  • 3.
  • 4.
  • 5. People have to care. It has to be fun. Fun is not prescribed (do not google it).
  • 6. The only badge I care about is the IDGAF About Badges badge.
  • 7. I will never have the time or skill to get on this leaderboard.
  • 8. Stop telling me what to do. I have blood elves to kill.
  • 9.
  • 10.
  • 11. So, How does Gamification, I mean fun, relate to customer acquisition?
  • 12. Customer acquisition is as much about converting your users when you get them and retaining them.
  • 13. Customer acquisition is as much about converting your users when you get them and retaining them. This justifies google ads, facebook ads, word of mouth traffic, whatever.
  • 14. Customer acquisition is as much about converting your users when you get them and retaining them. It’s also about treating the users right in order to stimulate word of mouth.
  • 15. The key to customer aquisition is to AVOID THIS a
  • 16.
  • 17. 1. Guide the User 2. Think in Loops 3. Friendly Competition 4. Make it fun 5. ?
  • 18. 1. Guide the User 2. Think in Loops 3. Friendly Competition 4. Make it fun 5. ?
  • 19. 8 pieces of data 9 different numbers
  • 20.
  • 21.
  • 22. 1. Guide the User 2. Think in Loops 3. Friendly Competition 4. Make it fun 5. ?
  • 23.
  • 24.
  • 25.
  • 26. sign up ask for questions answer question asked a question see a question answer a question
  • 27. buy lot buy & place item collect income wait for income
  • 28. Sufjan Sale Special Presale Sign Up For Next Time Beg, Borrow, or Miss Thrill of Getting Lucky Come 5mins Early
  • 29. 1. Guide the User 2. Think in Loops 3. Friendly Competition (aka no losers) 4. Make it fun 5. ?
  • 30.
  • 31. 1. Guide the User 2. Think in Loops 3. Friendly Competition 4. Make it fun 5. ?
  • 32.
  • 33.
  • 34.
  • 35. 1. Guide the User 2. Think in Loops 3. Friendly Competition 4. Make it fun 5. ?
  • 36. + More Ideas + Beta Invites (+tweets) + Grandfathered Perks (Tivo and ATT) + Hidden Surprises + Ask Nicely OK, More Later...