The document discusses the transformation of Barkley from 2000 to 2010. It shows that Barkley's revenue grew from $5 million to $50 million during this period, with its largest client making up 70% of revenue in 2000 but only 24% in 2010. The document then lists four key lessons learned about crisis management: prepare in advance, abolish democracy in a crisis, share information openly, and hire and fire strategically. Charts show Barkley's projected revenue and goal of reducing reliance on its largest client to 10% or less by 2013 through recovery strategies like focusing on people, thought leadership, rapid prototyping, and innovation.

1. TRANSFORMING
BARKLEY
LEADING THROUGH + RECOVERY STRATEGIES

3. BARKLEY
CIRCA 2010

5. +

6. US$50M
US$45M
US$40M
US$35M 70%
US$30M
GROWTH
US$25M
US$20M
US$15M
49%
US$10M
US$5M
US$5M
24%
US$0M
US$0M
2000 2010
REVENUE % GENERATED BY LARGEST CLIENT

8. LEADING THROUGH CRISIS

9. 4 KEY LESSONS
LEARNED ABOUT
CRISIS
MANAGEMENT

10. LESSON #1
If you start preparing when it happens, it’s too
late.

11. LESSON #2
Abolish democracy.

12. LESSON #3
Don’t control information—share information.

13. LESSON #4
Hire as you fire.

14. US$50M
US$45M
US$40M
US$35M
ACTUAL
US$30M
US$25M
US$20M PROJECTED
US$15M 49%
US$10M
US$5M
US$5M 10% 9% 8%
US$0M
US$0M
2010 2011 2012 2013
REVENUE % GENERATED BY LARGEST CLIENT

15. RECOVERY STRATEGIES

16. #1 FOCUS ON PEOPLE

17. #2 THOUGHT LEADERSHIP

19. #3 RAPID PROTOTYPING

21. #4 INNOVATION

24. BARKLEY
TRANSFORMED

25. THE ONLY WAY
TO PREDICT THE
FUTURE IS TO
INVENT IT.

26. QUESTIONS?