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Quality Function Deployment
Objective of the Presentation ,[object Object],[object Object],[object Object]
Presentation Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introduction ,[object Object],[object Object]
Introduction ,[object Object]
QFD Definition ,[object Object]
Quality Function Deployment ,[object Object],[object Object],[object Object]
The house of Quality ,[object Object]
Example HoQ
QFD method uses cascading Houses of Quality Voice of the customer Customer Requirements Part Characteristics Engineering Characteristics Process Characteristics Product Planning   Part  Design Process Planning Production Planning Production Characteristics
The QFD Process ,[object Object],[object Object],[object Object]
The QFD Process ,[object Object],[object Object],[object Object]
Advantages ,[object Object],[object Object],[object Object],[object Object],[object Object]
QFD Resources ,[object Object],[object Object]
Application Of QFD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Applying QFD to an inventory system ,[object Object],[object Object],[object Object]
Customer requirements ,[object Object],[object Object]
Information source ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technical Requirements ,[object Object],[object Object]
Technical Requirements Level ,[object Object]
Tech Req. levels A A NA A Sub-Req.3 A NA A A Sub-Req.2 NA A A A Sub-Req.1 Level 4 Level 3 Level 2 Level 1 Sub-Req.
QFD Planning Matrix
Design Concepts ,[object Object],[object Object]
Summary of Design Concepts Numbers in the cells represent the level of each requirement. Numbers in first row are the design concept number.  * concept 7 represent current practice.
Design Concept Evaluation
Conclusion ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Conclusion
Thank you. Any Questions or Comments?

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QFD Inventory System

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  • 10. QFD method uses cascading Houses of Quality Voice of the customer Customer Requirements Part Characteristics Engineering Characteristics Process Characteristics Product Planning   Part Design Process Planning Production Planning Production Characteristics
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  • 21. Tech Req. levels A A NA A Sub-Req.3 A NA A A Sub-Req.2 NA A A A Sub-Req.1 Level 4 Level 3 Level 2 Level 1 Sub-Req.
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  • 24. Summary of Design Concepts Numbers in the cells represent the level of each requirement. Numbers in first row are the design concept number. * concept 7 represent current practice.
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  • 28. Thank you. Any Questions or Comments?