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MNO, MVNO, MVNA, MVNE: Different types of mobile operators

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A quick look at Mobile Network Operator (MNO), Mobile Virtual Network Operator (MVNO), Mobile Virtual Network Aggregator (MVNA) & Mobile Virtual Network Enabler (MVNE) and their roles & responsibilities.

Publicada em: Tecnologia

MNO, MVNO, MVNA, MVNE: Different types of mobile operators

  1. 1. MNO, MVNO, MVNA, MVNE Different types of mobile operators @3g4gUK
  2. 2. Mobile Network Operators (MNO) ©3G4G • Examples of MNOs
  3. 3. Mobile Network Operator (MNO) ©3G4G MNO HLR OSS/BSS Subscribers
  4. 4. Responsibilities of MNO ©3G4G MNO HLR OSS/BSS Subscribers The MNO is responsible for the setting up the mobile network. This includes: • Purchasing the spectrum from the regulators • Purchasing the network from the network equipment vendors • Deploying the network equipment and performing testing • Issuing SIM cards, handsets and handset management • Providing voice & data services and roaming facility • Providing billing and charging • Providing customer support • Providing Marketing, Sales and Distribution
  5. 5. Simplified Network Architecture ©3G4G AS CS NAS Voice (PSTN) Network Data (IP) Network Device / UE Radio Access Network Core Network Air Interface NAS = Non Access Stratum AS = Access Stratum UE = User Equipment PS NAS Backhaul AS
  6. 6. Mobile Economy Drivers – Flow of money ©3G4G Network Equipment Vendors Test & Measurement Vendors Mobile / Smartphone Vendors $ Apps Subscription Services App Creators $ Deployment & Field Services $ $ Government $ Spectrum fees Mobile Network Operator (MNO) / Service Provider (SP)
  7. 7. Mobile Virtual Network Operator (MVNO) ©3G4G Summary of MVNO pricing structures [Source: Analysys Mason, 2015] via MDS
  8. 8. MVNO History ©3G4G Source: Yozzo
  9. 9. Advert of Old Virgin Mobile, UK MVNO ©3G4G
  10. 10. ©3G4G
  11. 11. Mobile Virtual Network Operator (MVNO) ©3G4G MNO HLR OSS/BSS Subscribers MVNOMVNO OSS/ BSS Subscribers
  12. 12. Responsibilities of MNO MNO Radio Access Network Routing Inter- connection Apps & Services Customer Care Billing & Collection Handset Management Marketing & Sales ©3G4G
  13. 13. Different Types of MVNOs MNO Radio Access Network Routing Inter- connection Apps & Services Customer Care Billing & Collection Handset Management Marketing & Sales Branded Reseller X X X X X X X ✓ Skinny MVNO X X X X ✓ ✓ ✓ ✓ Light / Thin MVNO X X X ✓ ✓ ✓ ✓ ✓ Full / Thick MVNO X ✓ ✓ ✓ ✓ ✓ ✓ ✓ ©3G4G
  14. 14. Mobile Virtual Network Aggregator (MVNA) ©3G4G MNO HLR OSS/BSS Subscribers MVNOMVNO OSS/ BSS Subscribers MVNA OSS/ BSS MVNO MVNO OSS/ BSS Subscribers
  15. 15. Mobile Virtual Network Enabler (MVNE) ©3G4G MNO HLR OSS/BSS Subscribers MVNOMVNO OSS/ BSS Subscribers MVNE MVNO OSS/ BSS MVNA OSS/ BSS MVNO MVNO OSS/ BSS Subscribers
  16. 16. Responsibilities of MNO ©3G4G MNO Access Network Core Network Application Platforms Operator Billing & CRM Subscriber Management Branding Distribution Sales Reseller Skinny MVNO Thick MVNO MVNE / MVNAMobile Network Operator Thin MVNO
  17. 17. Key Business Processes - MVNE ©3G4G CrestelMVNEPlatform(MVNEView) CRM SIM & Number Mgmt Voucher Mgmt MVNO Billing Partner Mgmt Roaming MVNO On-boarding • Define new MVNO • Bind Contract/Agreement • Create MVNO Staff with appropriate access rights • Branding of self care portal & Invoice templates Partner Invoicing • Bill and generate invoice for each MVNO • Interconnect Billing • Accounting Feed to GL systems Inventory Management • Load SIM details for each MVNO • Pre-provision the SIM details along with speed information Product Offerings • Create base offers/packages for MVNOs • Export/Import from MVNO1 to MVNO2 • Manage product life-cycle Partner Settlement • Settlement with MVNOs, Roaming & Interconnect partners • CDR Reconciliation • Generate Credit/Debit Statements Voucher Management • Generate Vouchers for each MVNO • Manage the voucher life-cycle for each MVNO Trouble Ticketing • Capture Tickets from MVNOs • Manage Ticket life-cycle • Manage escalations Reports/ Analytics • CDR Reconciliation report • Revenue reports • Partner Settlement reports • Revenue Assurance reports Roaming • TAP/RAP management with Clearing House • Manage inbound and outbound roaming scenarios
  18. 18. Key Business Processes – MVNO ©3G4G Retail Billing Online Charging PCRF CRM Order Mgmt Reports Portal Product Offerings • Import Base offers/packages defined by MVNEs • Override the Base packages • Create new packages/offers • Manage product life-cycle • Add-on plans • Special promotion Voucher Management • Supports PIN-based, e-vouchers, physical vouchers, recharge vouchers • Manage voucher lifecycle • Supports binding of these vouchers with monetary denomination CRM • Manage & tract campaigns • Manage & track leads • Lead – Opportunity – Sales Mgmt Customer Order Mgmt • Subscriber life-cycle mgmt • Manage Customer Order • Provide, Modify & Cease scenarios • Change MSISDN/SIM • Pre-paid to Post-paid & vice versa • MNP processes Billing • Convergent Service Billing • Bill Cycle Management • Proration Capabilities • Tax application and exemption • Multi Company Support • Hot Billing • Online/Offline payments • Credit Scoring Loyalty & Retention • Define & Manage Loyalty offers • Accrue and redeem Loyalty points Charging & Policy • Supports Multiple Reservations • Shared Wallet /Balance • Separate Balance support at service level, monetary and non-monetary • Balance Expiry Alerts • Policy configuration & enforcements (FUP) Collection & Dunning • Credit Class Management • Credit Limit Management • Credit Scenarios • Support for dunning exclusion • Reverse action capability Reports & Analytics • Revenue reports • Plan performance reports • Usage reports • Debt Ageing reports • Voucher reports • Fraud reports CrestelMVNEPlatform(MVNOView)
  19. 19. References & Further Reading ©3G4G • 3G4G Blog: MNO, MVNO, MVNA, MVNE - The different types of operators • Yozzo: The History of MVNO • MDS: What is an MVNO? The definitive guide to Mobile Virtual Network Operators • Detecon: Mobile Virtual Network Operators in South Africa • Maverick Telecom: MVNO operational models • Techplayon: Insights of Mobile Virtual Network Operator (MVNO) with Allan Rasmussen
  20. 20. Thank You To learn more, visit: 3G4G Website – http://www.3g4g.co.uk/ 3G4G Blog – http://blog.3g4g.co.uk/ 3G4G Small Cells Blog – http://smallcells.3g4g.co.uk/ Operator Watch - http://operatorwatch.3g4g.co.uk/ Follow us on Twitter: https://twitter.com/3g4gUK Follow us on Facebook: https://www.facebook.com/3g4gUK/ Follow us on Linkedin: https://www.linkedin.com/company/3g4g Follow us on Slideshare: https://www.slideshare.net/3G4GLtd Follow us on Youtube: https://www.youtube.com/3G4G5G Follow us on Storify: https://storify.com/3g4gUK ©3G4G