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Leadership pipeline as a part of eLearning implementation
- 1. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
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© 2014, Copyright, 24x7 Learning Private Limited.
LEADERSHIP PIPELINE AS A
PART OF ELEARNING
IMPLEMENTATION
1
nidhi.khanna@24x7learning.comNidhi Khanna
L&D Consultant
Presented by
- 2. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 2
How technology-based learning improves leadership
development
How technology-based learning can be used at every
level
Learn how Talent Management strategy creates a
higher-performing Workforce
Learn how to manage the change associated with
introducing technology into learning strategy
Our Agenda
- 3. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 3
12+ years in eLearning
200+ Customers
35countries
2.5 Million Learners
24x7 Learning is India’s premier eLearning solutions
company, with offerings that align with the talent
development needs of large and fast growth
organizations
- 4. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 4
Our Approach
Consulting
Technology Expertise
• Learning Culture Assesment
• Skill Gap & Training Need Assesment
• Competency Mapping
• LMS - 24x7 LearnTrakTM
• Customized eLearning Content
• Generic IT & Soft Skills Content
• Domain Specific Content
Implementation
Services
• Installation of 24x7 LearnTrakTM
• Integration with ERP & HRMS
• Post Implementation Support Services
- 5. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Why Is Leadership Development Important?
5
Financial
return
Strategic
advantage
Positive
reputation
Continuous
innovation
Employee
satisfaction
& retention
Organizational
agility
Ease of recruiting
desirable
employees
Productivity and
faster resolution
of problems
- 6. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Some Alarming Statistics
Only 4% US employees report a reliable leadership
pipeline
76 million baby boomers plan to retire in the next 10
years
17% increase in the number of management jobs
6
- 7. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
The Effects of Poor Leadership
Morale drop
Physical effects
Resources
mismanagement
Lack of motivation
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80% of
organizational
problems
Are
People-related
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Identify linchpin
positions
10
Developing Your Leadership Pipeline
- 12. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Measure progress regularly
12
Developing Your Leadership Pipeline
11% U.S. organizations
routinely look externally
before filling critical
roles
- 13. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
Technology can be used to extend the
benefits of training over time
13
- 14. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
Technology can be used to extend the
benefits of training over time
14
- 15. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
Technology can be used to extend the
benefits of training over time
15
- 16. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
Technology can be used to extend the
benefits of training over time
16
- 17. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
Technology can be used to extend the
benefits of training over time
17
- 18. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
How Technology-based learning can be used at every
level
• Entry-level employees— 86.9%
• First-line managers— 90.5%
• Middle-level executives— 81.0%
• Senior-level executives— 70.8%
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- 19. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Middle Manager
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Benefits
Investment in middle
managers ensures a
steady stream of talent
flowing into the
executive ranks
Middle managers form a
critical link between high
level strategy and
implementation by front
line managers
Improving middle
managers’ skills is likely
to increase retention of
front line managers and
their performance
Downsides
Time spent at seminars
or in training classes
takes managers
away from their jobs
Outside seminars and/or
“boutique” trainers can
be costly
What’s learned in the
classroom does not
always translate into
better on-the-job
performance
- 20. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Front-line manager education
22
Benefits
Retention of
managers and their
employees
Morale of individual
contributors
More consistent
execution of
projects and faster
problem solving
Better
communication in
both directions
Downsides
Cost of training
Time away from
work
- 21. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Technology can be used to support front-line manager education
23
Technology-enabled learning
can reduce training costs by 17%
• Business skills courses
• SkillSims™, Challenge Series and Business Impact Series
• Books24x7® BusinessPro™ Collection
• Leadership Development Channel™
- 22. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Individual contributors/professionals
24
Benefits
Employee
engagement and
retention
Improved project
management
More cohesive
teams and higher
morale
Faster problem
solving and more
agile response to
change
Downsides
Employee turn-over
reduces return on
investment
Costs and time
away from work
must be balanced
with benefits
- 23. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
How Technology Can Be Used To Train
Individual Contributors/Professionals
88% of learners want to be able to learn at their own pace
71% considered how to use mobile devices for learning in 2013 (compared to 45%
in 2012)
25
Technology enabled learning
reduces staff turnover by 9%
- 24. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Change Management From A Different Perspective
Organization
Human
Resource/
L&D
Manager
End Users
26
Examine each of
these
stakeholders
groups when
managing change
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Change management from an organizational
perspective
1. Making business
sense: Analyze ‘hard facts’
27
2. Technology capability
and ownership
- 26. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
3. Culture and climate
28
Change management from an organizational
perspective
Technology
34% of users reported resistance by
classroom training staff to adopt new technology
in 2013.
(Dropping from 47% in 2012)
- 28. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 30
Training function
Top Companies are:
a. Twice as likely to agree that staff put what they
learn into practice
b. Twice as likely to agree that they have noticed
positive changes in behavior
- 29. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 31
Learning self-management
53% organizations reported lack of skills
amongst staff to manage their own learning
(Dropped from 63% in 2012)
- 30. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Functional Perspective to Managing Change in
Learning strategy
Readiness to design, develop and manage
technology
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LMS and the ‘One stop shop’
systems integration Preparing managers and learners
- 31. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
A Manager Perspective to Managing Change in
Learning
33
Roles and responsibilities
Refining the implementation
Introducing the technology
- 34. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
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