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Presented by

Nidhi Khanna
L&D Consultant

www.24x7learning.com

nidhi.khanna@24x7learning.com
© 2013, Copyright, 24x7 Learning Private Limited.
© 2013, Copyright, 24x7 Learning Private Limited.

1
24x7 Learning is India’s premier eLearning solutions
company, with offerings that align with the talent
development needs of large and fast growth
organizations

12+ years in eLearning

200+ Customers
www.24x7learning.com

35 countries
2.5 Million Learners
© 2013, Copyright, 24x7 Learning Private Limited.

2
Today’s agenda….

The types of eLearning
barriers faced by
professionals

Solutions to overcome
the challenges in
eLearning
implementation

www.24x7learning.com

What makes an eLearning
experience successful

Case Study: What top
companies do differently

© 2013, Copyright, 24x7 Learning Private Limited.

3
According to research done by “Towards Maturity Benchmarking
Practice report”, 91% of L&D and HR professionals seek to improve
talent or performance management through the use of learning
technologies but only 20% achieve this

.

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

4
Why eLearning is becoming important
Some facts……
14% improvement in organizational productivity
24% improvement in speed of new product and process roll-out
9% reduction in staff turnover
22% reduction in learning delivery time
17% reduction in training cost
20% increase in reach and volume

**Towards Maturity Benchmarking**
www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

5
Barriers to eLearning

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

6
Barrier to eLearning

1

No experience of self-learning

86% learners work by collaborating
64% learners work via classroom courses

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

7
Barrier to eLearning

2
Resistance to change

34% Organizations report resistance to change

John Kotters 8 principles of change

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

8
Barrier to eLearning

3
No time to learn

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

9
Barrier to eLearning

4

Lack of attractive, relevant and highquality eLearning

50% report uninspiring content as the top barrier

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

10
Barrier to eLearning

5

Lack of knowledge about its potential
use and implementation

Only 38% organizations agree that they
have the skill and knowledge

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

11
Barrier to eLearning

6

Unreliable ICT infrastructure/ low
bandwidth/ technical restrictions/
firewall

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

12
Moving barriers to implementation

Barrier
Resistance by classroom training staff to adopt new technology
Lack of skills amongst staff to manage their own learning
The cost of set up and maintenance

2012
47%
63%
52%

2013
34%
53%
72%

* Towards Maturity Benchmarking

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

13
3 ways to make eLearning a successful
experience

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

14
What makes eLearning a successful experience
1

Remember that the learning premise
remains the same

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

15
What makes eLearning a successful
experience
2

The importance of being learner driven

1. Objectives
2. Measurement

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

16
What makes eLearning a successful experience
3

It’s all about the content

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

17
Solutions to overcome the challenges in
eLearning implementation
1

Build a learning culture

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

18
Solutions to overcome the challenges in
eLearning implementation
Include SME

www.24x7learning.com

2

Involve BME

© 2013, Copyright, 24x7 Learning Private Limited.

19
Solutions to overcome the challenges in
3
eLearning implementation
Install user friendly Learning
Management System (LMS)

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

20
Solutions to overcome the challenges in
eLearning implementation

4

Link courses
1. Rewards & recognition
2. Performance

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

21
Solutions to overcome the challenges in
5
eLearning implementation

Follow up during training phase

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

22
Solutions to overcome the challenges in
6
eLearning implementation
Encourage engagement

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

23
What are top learning companies doing
differently?
Characteristics of Top Learning Companies

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

24
They invest

20%
average

Top learning companies
allocate
30%
of L&D budget to learning technology
to help achieve goals
They also allocate their resources
differently as well….

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

25
Top learning companies
allocate more to supporting informal, strategy and planning and
developing content, less on administration and delivery
Course
delivery
30.00
25.00

20.00

Other

Developing
content

15.00
10.00

'traditiona
l' models

5.00
0.00

Collaboratio
n

Administrati
on
* Towards Maturity
Benchmarking Practice

new
model
s
www.24x7learning.com

Supporting
informal
learning

Strategy/
planning

All
Top quartile

© 2013, Copyright, 24x7 Learning Private Limited.

27
For top learning companies, they use more
technologies

* Towards Maturity
Benchmarking Practice

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

28
They are more likely to use technologies to
improve business critical skills

* Towards Maturity
Benchmarking Practice

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

29
* Towards Maturity
Benchmarking Practice

www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

31
Meeting organizational goals with eLearning
1. Reduction in costs
2. Consistent quality
3. Increased retention
4. Just in time solutions and greater reach
5. Improvement in employee productivity
6. Better ROI
www.24x7learning.com

© 2013, Copyright, 24x7 Learning Private Limited.

32
24x7 Learning Pvt. Ltd
Ulsoor Lakefront, Bangalore,India
Phone: +91 80 4069 9100

contactus@24x7learning.com
www.24x7learning.com
www.learntrak.net

lnkd.in/6qD2pY
twitter.com/24x7learning
facebook.com/24x7LearningIndia

33

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Break your e learning barriers

  • 1. > Presented by Nidhi Khanna L&D Consultant www.24x7learning.com nidhi.khanna@24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. © 2013, Copyright, 24x7 Learning Private Limited. 1
  • 2. 24x7 Learning is India’s premier eLearning solutions company, with offerings that align with the talent development needs of large and fast growth organizations 12+ years in eLearning 200+ Customers www.24x7learning.com 35 countries 2.5 Million Learners © 2013, Copyright, 24x7 Learning Private Limited. 2
  • 3. Today’s agenda…. The types of eLearning barriers faced by professionals Solutions to overcome the challenges in eLearning implementation www.24x7learning.com What makes an eLearning experience successful Case Study: What top companies do differently © 2013, Copyright, 24x7 Learning Private Limited. 3
  • 4. According to research done by “Towards Maturity Benchmarking Practice report”, 91% of L&D and HR professionals seek to improve talent or performance management through the use of learning technologies but only 20% achieve this . www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 4
  • 5. Why eLearning is becoming important Some facts…… 14% improvement in organizational productivity 24% improvement in speed of new product and process roll-out 9% reduction in staff turnover 22% reduction in learning delivery time 17% reduction in training cost 20% increase in reach and volume **Towards Maturity Benchmarking** www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 5
  • 6. Barriers to eLearning www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 6
  • 7. Barrier to eLearning 1 No experience of self-learning 86% learners work by collaborating 64% learners work via classroom courses www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 7
  • 8. Barrier to eLearning 2 Resistance to change 34% Organizations report resistance to change John Kotters 8 principles of change www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 8
  • 9. Barrier to eLearning 3 No time to learn www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 9
  • 10. Barrier to eLearning 4 Lack of attractive, relevant and highquality eLearning 50% report uninspiring content as the top barrier www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 10
  • 11. Barrier to eLearning 5 Lack of knowledge about its potential use and implementation Only 38% organizations agree that they have the skill and knowledge www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 11
  • 12. Barrier to eLearning 6 Unreliable ICT infrastructure/ low bandwidth/ technical restrictions/ firewall www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 12
  • 13. Moving barriers to implementation Barrier Resistance by classroom training staff to adopt new technology Lack of skills amongst staff to manage their own learning The cost of set up and maintenance 2012 47% 63% 52% 2013 34% 53% 72% * Towards Maturity Benchmarking www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 13
  • 14. 3 ways to make eLearning a successful experience www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 14
  • 15. What makes eLearning a successful experience 1 Remember that the learning premise remains the same www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 15
  • 16. What makes eLearning a successful experience 2 The importance of being learner driven 1. Objectives 2. Measurement www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 16
  • 17. What makes eLearning a successful experience 3 It’s all about the content www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 17
  • 18. Solutions to overcome the challenges in eLearning implementation 1 Build a learning culture www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 18
  • 19. Solutions to overcome the challenges in eLearning implementation Include SME www.24x7learning.com 2 Involve BME © 2013, Copyright, 24x7 Learning Private Limited. 19
  • 20. Solutions to overcome the challenges in 3 eLearning implementation Install user friendly Learning Management System (LMS) www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 20
  • 21. Solutions to overcome the challenges in eLearning implementation 4 Link courses 1. Rewards & recognition 2. Performance www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 21
  • 22. Solutions to overcome the challenges in 5 eLearning implementation Follow up during training phase www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 22
  • 23. Solutions to overcome the challenges in 6 eLearning implementation Encourage engagement www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 23
  • 24. What are top learning companies doing differently? Characteristics of Top Learning Companies www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 24
  • 25. They invest 20% average Top learning companies allocate 30% of L&D budget to learning technology to help achieve goals They also allocate their resources differently as well…. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 25
  • 26. Top learning companies allocate more to supporting informal, strategy and planning and developing content, less on administration and delivery Course delivery 30.00 25.00 20.00 Other Developing content 15.00 10.00 'traditiona l' models 5.00 0.00 Collaboratio n Administrati on * Towards Maturity Benchmarking Practice new model s www.24x7learning.com Supporting informal learning Strategy/ planning All Top quartile © 2013, Copyright, 24x7 Learning Private Limited. 27
  • 27. For top learning companies, they use more technologies * Towards Maturity Benchmarking Practice www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 28
  • 28. They are more likely to use technologies to improve business critical skills * Towards Maturity Benchmarking Practice www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 29
  • 29. * Towards Maturity Benchmarking Practice www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 31
  • 30. Meeting organizational goals with eLearning 1. Reduction in costs 2. Consistent quality 3. Increased retention 4. Just in time solutions and greater reach 5. Improvement in employee productivity 6. Better ROI www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 32
  • 31. 24x7 Learning Pvt. Ltd Ulsoor Lakefront, Bangalore,India Phone: +91 80 4069 9100 contactus@24x7learning.com www.24x7learning.com www.learntrak.net lnkd.in/6qD2pY twitter.com/24x7learning facebook.com/24x7LearningIndia 33