1. TEAMS AND TEAMWORK
“Two heads can
be better than
one”

3. TEAMS AND TEAMWORK
Importance Of Teams
Formal and informal groups are building blocks of
organizations.
Organizations use a variety of committees, task
forces, and cross-functional teams.
Teams offer synergy and other benefits to their
members and the organization.

4. TEAMS AND TEAMWORK
Importance Of Teams
Team
a collection of people who regularly interact to pursue common
goals.
Teamwork
the process of people actively working together to accomplish
common goals.
Formal Group
a group that is officially recognized and supported by the
organization.
Informal Group
a group that is unofficial and emerges from relationships and
shared interests among members.

5. TEAMS AND TEAMWORK
Importance Of Teams
Types of Teams
Project Team
is convened for a specific purpose and disbands
after completing its task.
Cross-functional Team
operates with members who come from different
functional units of an organization.
Employee Involvement Team
meets on a regular basis to help achieve
continuous improvement.

7. TEAMS AND TEAMWORK
Importance Of Teams
Benefits of Teams
Why Teams Are Good for Organizations
• More resources for problem solving
• Improved creativity and innovation
• Improved quality of decision making
• Greater commitments to tasks
• Increased motivation of members
• Better control and work discipline
• More individual need satisfaction

8. TEAMS AND TEAMWORK
Importance Of Teams
MANAGEMENT TIPS
Characteristics of High Performance Teams
 Clear, elevating goals
 Results-driven structure
 Competent team members
 Unified commitments
 Collaborative climate
 Standards of excellence
 External support and recognition
 Principled leadership

9. TEAMS AND TEAMWORK
Foundations Of Teamwork
Stages of Development
Forming Stage
team development, one of initial task orientation and
interpersonal testing.
Norming Stage
members of the team begin to coordinate their efforts as a
working unit and tend to operate with shared rules of
conduct.
Performing Stage
members are more mature, organized, and well
functioning.
Adjourning Stage
the final stage for temporary committees, task forces, and
project teams.

11. FOUNDATIONS OF TEAMWORK
Effective Teams
Effective Teams
make use of alternative communication
networks and decision-making methods to best
complete tasks.
Group Process
The way members interact and work together
to transform inputs into outputs
TEAM EFFECTIVENESS EQUATION
Team effectiveness =
Quality of inputs x (Process gains - Process losses)

12. FOUNDATIONS OF TEAMWORK
Effective Teams
Task and Maintenance Roles
Task Activities
contribute directly to the team’s performance
purpose
Maintenance Activities
support the emotional life of the team as an
ongoing social system.
Distributed Leadership
every member is continually responsible for both
recognizing when task or maintenance activities
are needed and taking actions to provide them.

13. FOUNDATIONS OF TEAMWORK
Effective Teams

15. FOUNDATIONS OF TEAMWORK
Effective Teams
Communication Networks
Decentralized Communication Network
Allows all members to communicate directly with
one another. Works well for tasks that require
lots of creativity, information processing, and
problem solving.
Centralized Communication Network
Requires members to communicate with each
other via a central hub or port

16. FOUNDATIONS OF TEAMWORK
Effective Teams
Decision Making
The process of making choices through
choosing from alternative courses of action
Groupthink
a tendency of members of highly cohesive
teams to lose their critical evaluative
capabilities and make poor decisions.