The Gartner & 1to1 Media CRM Excellence Awards are given to end-user organizations that have implemented successful customer strategy and CRM initiatives that deliver the optimum customer experiences. These awards spotlight excellence among organizations that take a customer-centric approach to improving their business performance and enhancing the customer experience, and have seen exceptional results from doing so. For more information, visit http://www.1to1media.com/crmexcellence/