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Presented By: Ms Mageshwari Marimuthu Ms. Sneha A. Chaudhary E-mail:  euphoria.eureka15@gmail.com/   [email_address]   MBA 2009-11 Batch ISMT BS Marketing Management Presented To: Prof. Ashootosh Kulkarni
Penetrating Republic Of China Market  With Indian Fast Food Brand “ Dragon Ballz”
Brand Name/  Promotion Area/ Brand Identity Reason behind selecting “Dragon Ballz” brand name for branding Indian Fast Food “Vada paav” in China ??? ,[object Object],[object Object],[object Object],[object Object],What’s in a name??? Well... So much !!!!
[object Object],what is our  BUSINESS  | Product |  Service ?
[object Object],[object Object],[object Object],Operational Strategy/  Mission | Vision Mission:  Building a perfect system which governs every step of the way - from purchasing, to making, to delivering the quality food - and to the quick service with nutritional values.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why China |  Drivers & Opportunities
In China |  SWOT Analysis
[object Object],[object Object],[object Object],[object Object],Dragon Ballz  brand equity | qualitative research findings
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],positioning | points of  PARITY  | EQUALITY To other similar brands positioning | points of  DIFFERENCE ,[object Object],[object Object],[object Object],[object Object]
what  SEGMENT  do we target? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],mass marketing
what  SEGMENT  do we target? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
who is our  CONSUMER ? Taichin 13 years Friends, music School, parents Junk food, spicy  food, new meals, Diet food Name Age Likes Dislikes Eats Stijn (Foreigner) 23 years Friends, parties Studying,  responsibilities Junk food,  fast food,  quick meals Evelien 26 years Reading, shopping, her boyfriend Stress, commute Healthy meals,  Quick meals Ching & Choubi & Little Eva 4, 34 & 29 years Their daughter,  Dancing Stress, budgets Healthy meals,  quick meals, quality ingredients
Ownership + FRANCHISE Style Of  Expanding Owned Owned Franchised How We Are  Expanding Outlets in China
positioning | Chain Of Dragon Ballz Across People’s Republic Of China
Chinese Culture Touched Westernize style look. Young N Warm Quick & nicely packaged Home Delivery. Order over phone. Delivery By Owed display Vehicle Of Dragon Ballz  by  Uniformed Delivery Boy Drive In To Dragon Ballz Outlet. From Window Instant Counter Choose, Order N Drive away Parcel. Process Of  Services OUTLETS PICK UP STYLE RESTAURANT Home Delivery
Back Stage Process:  One of the P from 7 P‘s Of Marketing FOOD STORAGE MAINTAIN KITCHEN FACILITIES FOOD   PREPARATION FOOD PURCHASE  DELIVERY PICK FOOD FROM KITCHEN
Process:  One of the P from 7 P‘s Of Marketing FRONT STAGE DELIVER FOOD ON COUNTER COLLECTION   OF MONEY TAKE AWAY PARCEL Line Of Visibility
[object Object],[object Object],[object Object],[object Object],Process:  “Dragon Ballz“ Supply Chain  Three E‘s Of Dragon Ballz Supply Chain Vision
Process:  “Dragon Ballz“ Supply Chain Management
Process:  Kitchen‘s Layout Of “Dragon Ballz“
Process:  Supplier Of “Dragon Ballz“ NAMES OF SUPPLIERS FOOD MacKev Raw Food Services Potato, onions, Salads Golden West Foods Tomato ketchup, milk shake syrups, multi-temperature distribution Sun Valley Poultry Chicken products Unigate Dairies Milk products Kitchen Range Foods Fruit Pies and Donuts Dairy Produce Packers Cheese slices Coca-Cola Soft drinks
[object Object],[object Object],[object Object],[object Object],[object Object],Use Of ERP in Process By Dragon Ballz s
Use Of ERP By Dragon Ballz s ERP Threat of substitutes Growth Capital investment Changing customer eating habits Investor Relations Franchisee Monitoring Standards Customer satisfaction Decentralization Out-to-date strategies Franchisee alienation
[object Object],[object Object],[object Object],[object Object],Social Responsibility/  Initiative s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
7 P’s Of Marketing People
MARKETING  campaign Product Low involvement, taste product High perceived quality Brand intangibles: Functional benefits exotic flavors Indian tastes diverse Process benefits convenient mixes broad menu selection simple yet delicious unlimited combinations Relationship benefits Price Place mediumly priced upper-bound pricing Competitive Price Quality focused Dragon Ballz Outlets present in 16 cities. Tier 1 & Tier 2 Level cities.
MARKETING  campaign ABOVE THE LINE Mass communication: TV, radio, print media advertising, web & Internet banners OBJECTIVES:  Create brand awareness Generate consumer interest Influence purchase intentions Create associations in the mind of the consumer Educate on African cuisine Inform about African culture BELOW THE LINE Brand communication – relationship marketing Public relations Brand website &  online community Corporate Social Responsibility  Local events (carnivals) Trade shows Media cooperation In-store communication (taste trials) On-street promotion (city centers:taste trials) Customer newsletters / brochures Flavours of India: Dragon Ballz Promotion
Product
Food Habitat Of  China
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Product  Width
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Product  Depth
[object Object],[object Object],[object Object],Product  Length
PRODUCT  development ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],PRODUCT  development
Product  Menu Features Dragon ball mainly consist of 2 components the br Dragon ball mainly consist of 2 components the bread (pav) and the ball  Dragon ball mainly consist of 2 components the bread (pav) and the ball  Veg  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Non veg ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Non veg Product  Menu Features
P lace
Place  In China Tier 1 & Tier 2 cities ,[object Object],1) Macau 2) Shanghai 3) Hong Kong 4)Guangzhou 5) Beijing ,[object Object],1)Hangzhou 2)Suzhou 3)Dalian 4)Shenyang  5)Tianjin
MACAU Hong Kong  GUANGZHOU SHANGHAI BEIJING
Place Features  Inside Food-joint Dragon Ballz ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Place Features:  Inside Food-joint Dragon Ballz‘s Warranty The standards adhered  throught all outlets
Place Features  Inside Food-joint Dragon Ballz  Services ,[object Object],[object Object],[object Object],[object Object]
P eople (Staff) @ Outlet
People/ Staff Woman Giving Traditional Welcome
Delivery Boys Staff  (Front & Back Stage) People  / Staff
P rice Factor
Price of Dragon Ballz products will be competitive one. As we are new to the such segment we are tying to keep price a bit lower than competitor. China currency: Yuan & Rmbn INR Value: 0.7 So generally all topmost players are starting value from  7 Yuan Our product range starts from 6.5 Yuan To Family Package priced @ 60 Yuan We have range of Combo menu packages 1. Economy 2. Regular 3.Family 4Special Package Price  factor
P romotions & Advertising
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Brand/  Promotion Area
brand  BUILDING BLOCKS
[object Object],[object Object],[object Object],[object Object],Advertising Objectives
brand  ELEMENTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
core brand  VALUES  &   brand  Mantra
[object Object],[object Object],[object Object],[object Object],Promotions  Media & Media Vehicles
[object Object],[object Object],[object Object],[object Object],[object Object],Promotions  Media & Media Vehicles Continues...
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],China’s social media landscape is constantly  growing ,  innovating ,  evolving . Promotions  Media & Media Vehicles  So we are trying to cover market through innovative & new techniques of promotions .
Promotion/  Media/ Media Vehicles /  Before Launch
Promotion/  Media/ Media Vehicles  / Just after Launch
Promotion/  Media/ Media Vehicles  / Carnival Branding
Promotion/  Media/ Media Vehicles  / Through Carnival
Promotion/  Media/ Media Vehicles  / Print & Outdoor Banner Ads For encouraging youth for repeated buying.
Promotion/  Media/ Media Vehicles  / Chasing their Emotional Sense & Family Bonding.
Promotion/  Media/ Media Vehicles / Emotions & Family Bonding.
Promotion/  Media/ Media Vehicles  / Location Information Giving Banner
Promotion/  Media / Media Vehicles Home delivery of “Dragon Ballz“ through mobile messages. Even Information about services & food-joint locations can be send through mobile.
Promotion/  Media/ Media Vehicles  / Approaching Corporates
Promotion/  Media/ Media Vehicles/ Outdoor/ Neon Signs & Banners
Promotion/  Media/ Media Vehicles/ outdoor/ At Public places
Promotion/  Media/ Media Vehicles / Display in front of Food joint of “Dragon Ballz“ or malls
Promotion/  Media/ Media Vehicles / Print Media/ Newspaper
Promotion/  Media/ Media Vehicles / Print Media/ Magzine
Promotion/  Media/ Media Vehicles/ Public areas/ Stations/ more footfall & visibility
Promotion/  Media/ Media Vehicles/ Public areas/ more footfall & visibility
Physical Evidence
[object Object],[object Object],[object Object],Physical Evidence / Places, Location Selection For Outlets of “Dragon Ballz“
People
The staff at  DB  will wear a uniform that will be worn by all  DB  employees across all the outlets.  Highest level of Hygiene will be maintained and the uniform colours will be in sync with the colours used in our new logo. i.e. Shiny Red & Bright warm Yellow. People/ Staff/  Uniformity across all Dragon Ballz outlets
Packaging
Every product is packed in recyclable  brown bag packs supporting Nature. The packet will be with the brand and  The best quality oil absorbing tissue . Packaging will ensure warm, tasty & easy to handle food, keeping its nutritional values as good as while making. Also it will meet all the standards of attractive packaging & mandatory rules. Packaging standards/  Point Of Purchase
Packaging standards/  Point Of Purchase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Perform  in 4 areas :
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary of overall  product & service @ “Dragon Ballz“
Thank You For All Your Kind Attention !!!  See You All  @  Dragon Ballz   Outlet !!!!

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Dragon ballz presentation !!!!

  • 2. Presented By: Ms Mageshwari Marimuthu Ms. Sneha A. Chaudhary E-mail: euphoria.eureka15@gmail.com/ [email_address] MBA 2009-11 Batch ISMT BS Marketing Management Presented To: Prof. Ashootosh Kulkarni
  • 3. Penetrating Republic Of China Market With Indian Fast Food Brand “ Dragon Ballz”
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  • 8. In China | SWOT Analysis
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  • 13. who is our CONSUMER ? Taichin 13 years Friends, music School, parents Junk food, spicy food, new meals, Diet food Name Age Likes Dislikes Eats Stijn (Foreigner) 23 years Friends, parties Studying, responsibilities Junk food, fast food, quick meals Evelien 26 years Reading, shopping, her boyfriend Stress, commute Healthy meals, Quick meals Ching & Choubi & Little Eva 4, 34 & 29 years Their daughter, Dancing Stress, budgets Healthy meals, quick meals, quality ingredients
  • 14. Ownership + FRANCHISE Style Of Expanding Owned Owned Franchised How We Are Expanding Outlets in China
  • 15. positioning | Chain Of Dragon Ballz Across People’s Republic Of China
  • 16. Chinese Culture Touched Westernize style look. Young N Warm Quick & nicely packaged Home Delivery. Order over phone. Delivery By Owed display Vehicle Of Dragon Ballz by Uniformed Delivery Boy Drive In To Dragon Ballz Outlet. From Window Instant Counter Choose, Order N Drive away Parcel. Process Of Services OUTLETS PICK UP STYLE RESTAURANT Home Delivery
  • 17. Back Stage Process: One of the P from 7 P‘s Of Marketing FOOD STORAGE MAINTAIN KITCHEN FACILITIES FOOD PREPARATION FOOD PURCHASE DELIVERY PICK FOOD FROM KITCHEN
  • 18. Process: One of the P from 7 P‘s Of Marketing FRONT STAGE DELIVER FOOD ON COUNTER COLLECTION OF MONEY TAKE AWAY PARCEL Line Of Visibility
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  • 20. Process: “Dragon Ballz“ Supply Chain Management
  • 21. Process: Kitchen‘s Layout Of “Dragon Ballz“
  • 22. Process: Supplier Of “Dragon Ballz“ NAMES OF SUPPLIERS FOOD MacKev Raw Food Services Potato, onions, Salads Golden West Foods Tomato ketchup, milk shake syrups, multi-temperature distribution Sun Valley Poultry Chicken products Unigate Dairies Milk products Kitchen Range Foods Fruit Pies and Donuts Dairy Produce Packers Cheese slices Coca-Cola Soft drinks
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  • 24. Use Of ERP By Dragon Ballz s ERP Threat of substitutes Growth Capital investment Changing customer eating habits Investor Relations Franchisee Monitoring Standards Customer satisfaction Decentralization Out-to-date strategies Franchisee alienation
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  • 26. 7 P’s Of Marketing People
  • 27. MARKETING campaign Product Low involvement, taste product High perceived quality Brand intangibles: Functional benefits exotic flavors Indian tastes diverse Process benefits convenient mixes broad menu selection simple yet delicious unlimited combinations Relationship benefits Price Place mediumly priced upper-bound pricing Competitive Price Quality focused Dragon Ballz Outlets present in 16 cities. Tier 1 & Tier 2 Level cities.
  • 28. MARKETING campaign ABOVE THE LINE Mass communication: TV, radio, print media advertising, web & Internet banners OBJECTIVES: Create brand awareness Generate consumer interest Influence purchase intentions Create associations in the mind of the consumer Educate on African cuisine Inform about African culture BELOW THE LINE Brand communication – relationship marketing Public relations Brand website & online community Corporate Social Responsibility Local events (carnivals) Trade shows Media cooperation In-store communication (taste trials) On-street promotion (city centers:taste trials) Customer newsletters / brochures Flavours of India: Dragon Ballz Promotion
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  • 40. MACAU Hong Kong GUANGZHOU SHANGHAI BEIJING
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  • 42. Place Features: Inside Food-joint Dragon Ballz‘s Warranty The standards adhered throught all outlets
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  • 44. P eople (Staff) @ Outlet
  • 45. People/ Staff Woman Giving Traditional Welcome
  • 46. Delivery Boys Staff (Front & Back Stage) People / Staff
  • 48. Price of Dragon Ballz products will be competitive one. As we are new to the such segment we are tying to keep price a bit lower than competitor. China currency: Yuan & Rmbn INR Value: 0.7 So generally all topmost players are starting value from 7 Yuan Our product range starts from 6.5 Yuan To Family Package priced @ 60 Yuan We have range of Combo menu packages 1. Economy 2. Regular 3.Family 4Special Package Price factor
  • 49. P romotions & Advertising
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  • 51. brand BUILDING BLOCKS
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  • 54. core brand VALUES & brand Mantra
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  • 58. Promotion/ Media/ Media Vehicles / Before Launch
  • 59. Promotion/ Media/ Media Vehicles / Just after Launch
  • 60. Promotion/ Media/ Media Vehicles / Carnival Branding
  • 61. Promotion/ Media/ Media Vehicles / Through Carnival
  • 62. Promotion/ Media/ Media Vehicles / Print & Outdoor Banner Ads For encouraging youth for repeated buying.
  • 63. Promotion/ Media/ Media Vehicles / Chasing their Emotional Sense & Family Bonding.
  • 64. Promotion/ Media/ Media Vehicles / Emotions & Family Bonding.
  • 65. Promotion/ Media/ Media Vehicles / Location Information Giving Banner
  • 66. Promotion/ Media / Media Vehicles Home delivery of “Dragon Ballz“ through mobile messages. Even Information about services & food-joint locations can be send through mobile.
  • 67. Promotion/ Media/ Media Vehicles / Approaching Corporates
  • 68. Promotion/ Media/ Media Vehicles/ Outdoor/ Neon Signs & Banners
  • 69. Promotion/ Media/ Media Vehicles/ outdoor/ At Public places
  • 70. Promotion/ Media/ Media Vehicles / Display in front of Food joint of “Dragon Ballz“ or malls
  • 71. Promotion/ Media/ Media Vehicles / Print Media/ Newspaper
  • 72. Promotion/ Media/ Media Vehicles / Print Media/ Magzine
  • 73. Promotion/ Media/ Media Vehicles/ Public areas/ Stations/ more footfall & visibility
  • 74. Promotion/ Media/ Media Vehicles/ Public areas/ more footfall & visibility
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  • 78. The staff at DB will wear a uniform that will be worn by all DB employees across all the outlets. Highest level of Hygiene will be maintained and the uniform colours will be in sync with the colours used in our new logo. i.e. Shiny Red & Bright warm Yellow. People/ Staff/ Uniformity across all Dragon Ballz outlets
  • 80. Every product is packed in recyclable brown bag packs supporting Nature. The packet will be with the brand and The best quality oil absorbing tissue . Packaging will ensure warm, tasty & easy to handle food, keeping its nutritional values as good as while making. Also it will meet all the standards of attractive packaging & mandatory rules. Packaging standards/ Point Of Purchase
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  • 83. Thank You For All Your Kind Attention !!!  See You All @ Dragon Ballz Outlet !!!!