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Business Intelligence
                         as a Service
                         Zdenek (ZD) Svoboda, Good Data
                               zd@gooddata.com




2008 © Good Data Corp.                                    www.gooddata.com
CONTENT

        •        Current BI - Enterprise vs. Desktop

        •        New BI category - Departmental BI

        •        New BI Approaches: BI SaaS & Cloud Computing

        •        Good Data architecture overview

        •        Good Data demos (early beta)


2008 © Good Data Corp.                                      www.gooddata.com
BI - What is It All About?
• Turning data to information
• Answering questions - last month revenue,average
         salary for a position, last week expenses, customer
         retention, unpaid invoices
• Making decisions - raise commissions, cancel
         marketing campaign



2008 © Good Data Corp.                             www.gooddata.com
Enterprise vs. Desktop BI
                 • Enterprise
                         •   Centralized, costly, inflexible

                 • Desktop
                         •   Fragmented, scales up to 10th of thousands
                             of rows

                         •   Excel (as a data storage)


2008 © Good Data Corp.                                              www.gooddata.com
Enterprise BI - no flexibility
              • Centralized & heavyweight
              • Doesn't scale to departments
                     •   Complex model with limited set of centralized
                         enterprise data sources: ERP, CRM, HR

                     •   Development takes years, extension months,
                         new report weeks



2008 © Good Data Corp.                                             www.gooddata.com
Enterprise BI - no flexibility
              • Focused on consumption of
                         pre-defined reports
                     •    Lengthy report consumer to analyst cycles

              • Only analyst has access to data mining
                         (Report Creation)
                     •    No or severely limited “What If” analysis

         No flexibility -> Fragmented individual solutions -> usage
                     of the Desktop BI in departments
2008 © Good Data Corp.                                                www.gooddata.com
Desktop BI - No Visibility
              • Individual solutions -> the truth is out there
              • Many different and conflicting data sources
                         & reports (quot;Excel Hellquot;)
                     •     Different semantics -> different questions

                     •     Different numbers -> different results

                     •     No cross-comparison

                  No visibility -> Misalignment -> Bad decisions
2008 © Good Data Corp.                                                  www.gooddata.com
Departmental BI

  • The fastest-growing BI segment
  • Simple & usable -> Self service -> Flexibility
         •        Guided analytics, powerful visualization

  • Sharing data & reports + Web accessibility +
           Collaboration -> Visibility & Alignment

                         New BI category requires new solutions
                             BI SAAS + Cloud computing
2008 © Good Data Corp.                                       www.gooddata.com
Good Data Demo
                         Usability & Collaboration

              • Easy-to-use reporting
              • Collaboration: Commenting, tagging, pulse


2008 © Good Data Corp.                               www.gooddata.com
BI SaaS
              • BI SaaS - accessibility, Time-to-Market,
                         Low risk
              • New vs. established vendors
                     •    Startups: Lucid Era, Pivot Link, Oco, Birst, Good
                          Data, Logi-XML

                     •    Established: Business Objects



2008 © Good Data Corp.                                                www.gooddata.com
RBI - Return Before Investment
         • Easy on-boarding
                •        Good Data project is free under 100MB of data

         • Low and manageable project risk
                •        No up-front payments ( just sign up)
                         •   e.g. no HW acquisition / sizing

                •        Start free and pay as you grow

         • True zero maintenance
2008 © Good Data Corp.                                             www.gooddata.com
BI SaaS Approaches
                     •   Narrow vertical solution with fixed model and
                         reports - Lucid Era (sales optimization)

                     •   ASP-like hosting of an established
                         BI package - Oco, Pivot Link

                     •   Report distribution layer on top of a hosted
                         enterprise BI - Business Objects Xelcius

                     •   Multi-Tenant, Cloud-based BI designed and
                         implemented from scratch - Good Data

2008 © Good Data Corp.                                               www.gooddata.com
BI SAAS @ cloud
         • Multi-tenant - unbeatable cost efficiency
                •        Massive sharing of underlying resources (CPU &
                         storage) by all projects

                •        Strict project isolation requirements (security)

         • On-demand resource allocation - redundant
                  services are allocated on as-needed basis
         • Reliability - built-in recovery from failure
2008 © Good Data Corp.                                                 www.gooddata.com
Good Data Demo
                                  Data Upload
              • Automated generation of the
                         analytical model
                     •    Attributes, facts, metrics, and hierarchies

                     •    Simple mode - flat structure, no hierarchies

              • Advanced mode - composed attributes,
                         custom labels, hierarchies

2008 © Good Data Corp.                                                  www.gooddata.com
Good Data Architecture




2008 © Good Data Corp.                            www.gooddata.com
Good Data Demo
                                  Architecture
              • Redundant stateless OLAP services
                     •     Simple load balancing

                     •     Amazon EC2 deployment

              • REST interface (JSON/RSS/YAML/XML)
              • No application server - AJAX front-end
                         invokes the services directly
2008 © Good Data Corp.                                   www.gooddata.com
TRY IT YOURSELF !

              • Sign-up at no cost at
                         HTTP://DEMO.GOODDATA.COM


              • Try our demos - Now
              • Create your own project & upload your data
                         (up to 100MB is free) - November

2008 © Good Data Corp.                                      www.gooddata.com

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Good Data Technical Overview

  • 1. Business Intelligence as a Service Zdenek (ZD) Svoboda, Good Data zd@gooddata.com 2008 © Good Data Corp. www.gooddata.com
  • 2. CONTENT • Current BI - Enterprise vs. Desktop • New BI category - Departmental BI • New BI Approaches: BI SaaS & Cloud Computing • Good Data architecture overview • Good Data demos (early beta) 2008 © Good Data Corp. www.gooddata.com
  • 3. BI - What is It All About? • Turning data to information • Answering questions - last month revenue,average salary for a position, last week expenses, customer retention, unpaid invoices • Making decisions - raise commissions, cancel marketing campaign 2008 © Good Data Corp. www.gooddata.com
  • 4. Enterprise vs. Desktop BI • Enterprise • Centralized, costly, inflexible • Desktop • Fragmented, scales up to 10th of thousands of rows • Excel (as a data storage) 2008 © Good Data Corp. www.gooddata.com
  • 5. Enterprise BI - no flexibility • Centralized & heavyweight • Doesn't scale to departments • Complex model with limited set of centralized enterprise data sources: ERP, CRM, HR • Development takes years, extension months, new report weeks 2008 © Good Data Corp. www.gooddata.com
  • 6. Enterprise BI - no flexibility • Focused on consumption of pre-defined reports • Lengthy report consumer to analyst cycles • Only analyst has access to data mining (Report Creation) • No or severely limited “What If” analysis No flexibility -> Fragmented individual solutions -> usage of the Desktop BI in departments 2008 © Good Data Corp. www.gooddata.com
  • 7. Desktop BI - No Visibility • Individual solutions -> the truth is out there • Many different and conflicting data sources & reports (quot;Excel Hellquot;) • Different semantics -> different questions • Different numbers -> different results • No cross-comparison No visibility -> Misalignment -> Bad decisions 2008 © Good Data Corp. www.gooddata.com
  • 8. Departmental BI • The fastest-growing BI segment • Simple & usable -> Self service -> Flexibility • Guided analytics, powerful visualization • Sharing data & reports + Web accessibility + Collaboration -> Visibility & Alignment New BI category requires new solutions BI SAAS + Cloud computing 2008 © Good Data Corp. www.gooddata.com
  • 9. Good Data Demo Usability & Collaboration • Easy-to-use reporting • Collaboration: Commenting, tagging, pulse 2008 © Good Data Corp. www.gooddata.com
  • 10. BI SaaS • BI SaaS - accessibility, Time-to-Market, Low risk • New vs. established vendors • Startups: Lucid Era, Pivot Link, Oco, Birst, Good Data, Logi-XML • Established: Business Objects 2008 © Good Data Corp. www.gooddata.com
  • 11. RBI - Return Before Investment • Easy on-boarding • Good Data project is free under 100MB of data • Low and manageable project risk • No up-front payments ( just sign up) • e.g. no HW acquisition / sizing • Start free and pay as you grow • True zero maintenance 2008 © Good Data Corp. www.gooddata.com
  • 12. BI SaaS Approaches • Narrow vertical solution with fixed model and reports - Lucid Era (sales optimization) • ASP-like hosting of an established BI package - Oco, Pivot Link • Report distribution layer on top of a hosted enterprise BI - Business Objects Xelcius • Multi-Tenant, Cloud-based BI designed and implemented from scratch - Good Data 2008 © Good Data Corp. www.gooddata.com
  • 13. BI SAAS @ cloud • Multi-tenant - unbeatable cost efficiency • Massive sharing of underlying resources (CPU & storage) by all projects • Strict project isolation requirements (security) • On-demand resource allocation - redundant services are allocated on as-needed basis • Reliability - built-in recovery from failure 2008 © Good Data Corp. www.gooddata.com
  • 14. Good Data Demo Data Upload • Automated generation of the analytical model • Attributes, facts, metrics, and hierarchies • Simple mode - flat structure, no hierarchies • Advanced mode - composed attributes, custom labels, hierarchies 2008 © Good Data Corp. www.gooddata.com
  • 15. Good Data Architecture 2008 © Good Data Corp. www.gooddata.com
  • 16. Good Data Demo Architecture • Redundant stateless OLAP services • Simple load balancing • Amazon EC2 deployment • REST interface (JSON/RSS/YAML/XML) • No application server - AJAX front-end invokes the services directly 2008 © Good Data Corp. www.gooddata.com
  • 17. TRY IT YOURSELF ! • Sign-up at no cost at HTTP://DEMO.GOODDATA.COM • Try our demos - Now • Create your own project & upload your data (up to 100MB is free) - November 2008 © Good Data Corp. www.gooddata.com