1. Jennifer Mendoza
Mazen Kattan
Marcy Spiker
Tiffaney Tate

2.  127.9 million people
 Economy worth $5.474 trillion (£3.414 trillion)
 Ranked #27 for Best Countries for Business
 China is Japan’s top trading partner

3. Rank Company Global 500 Revenues
Rank ($ millions)
1 Toyota Motor 5 204,106
Japan Post 6 202,196
2 Holdings
3 Nippon 31 109,656
Telegraph &
Telephone
4 Hitachi 47 96,593
5 Honda Motor 51 92,400

4. Who’s First?
Business Cards (Bi-lingual)
Types of Bows
Men Bows vs. Women Bows

5. Women’s Role in the Japanese
Workplace
Increasing Presence

6. Similar to American Business World?
Face-to-Face vs. Other Forms of Communication

7. Conformity and Harmony
The Role of Small Talk
The Interpreter
Common Japanese Negotiation Tactics
Sealing the Deal

8. Dress Etiquette:
 Business attire is conservative Dining Etiquette:
 Men -dark-colored, conservative business suits
 Women-conservative
On the rare occasion you are invited to a
Japanese house:
Gift Giving Etiquette:  Remove your shoes before entering and put on
the slippers left at the doorway
 Gift-giving is highly ritualistic and meaningful
 Leave your shoes pointing away from the
 Ceremony of presenting the gift and the way it is doorway you are about to walk through
wrapped is as important--sometimes more
important--than the gift itself
 Arrive on time or no more than 5 minutes late if
invited for dinner
 Good quality chocolates or small cakes are good
ideas  Unless you have been told the event is
casual, dress as if you were going into the office
 Do not give lilies, camellias, lotus blossoms or
white flowers as they are associated with funerals  If you must go to the toilet, put on the toilet
 Do not give potted plants as they encourage slippers and remove them when you are
finished
sickness, although a bonsai tree is always
acceptable
 Give items in odd numbers, but not 9
 Pastel colors are the best choices for wrapping
paper
 Gifts are not opened when received

9.  DO use apologies where the intention is  DON’T use large hand gestures, unusual facial
serious and express gratitude frequently expressions or dramatic movements. The Japanese
do not talk with their hands.
 DO avoid confrontation or showing
negative emotions during business  DO be calm and cordial. Japanese are more
negations. Express opinions openly but
concerned with maintaining harmony than they are
evade direct or aggressive refusals.
with achieving higher profits.
 DO greet your counterparts with the
proper respect and politeness.  DON’T overemphasize money. Financial details
should be left for a later time. The relationship
 DON’T give excessive praise or comes first, money second.
encouragement to a single Japanese
colleague in front of others.  DON’T disagree in front of a Japanese business team
during negotiations. Disagreement with leadership
 DON’T address your Japanese counterpart
is seen as a weakness.
by their first name unless invited to do so.
Use the titles ‘Mr’ or ‘Mrs’ or add ‘san’ to
their family name; for example, Mr  DO keep a sense of humor! Expect delays and a
Hiroshima will be “Hiroshima san” long process of negotiations.