Semelhante a Journey to Excellence: An Inside Look at the Baldrige National Quality Award the Tennessee Business Excellence Award and Caterpillar Financial
Semelhante a Journey to Excellence: An Inside Look at the Baldrige National Quality Award the Tennessee Business Excellence Award and Caterpillar Financial (20)
7. The Process The Voyage The Experience The Passage The Journey
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20. Corporate Member Listing BRONZE Baptist Health System of East Tennessee, Knoxville Thompson and Company, Memphis Cookeville Regional Medical Center, Cookeville Wackenhut Services, Inc., Oak Ridge Wellmont Health System (Oak Ridge Team), Kingsport Eaton Aeroquip, Gainesboro First Tennessee Bank, Memphis
21. Corporate Member Listing (cont’d) SILVER BellSouth, Nashville Federal Express, Memphis Memphis Light, Gas & Water, Memphis
22. Corporate Member Listing (cont’d) GOLD Dana Corporation, Tennessee Covenant Health System, Knoxville
23. Corporate Member Listing (cont’d) PLATINUM Bristol Tennessee Electric System, Bristol Fleetguard, Inc., Nashville Pal’s Sudden Service, Kingsport Tennessee Valley Authority, Knoxville Eastman Chemical Company, Kingsport Caterpillar Financial Services, Nashville
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26. “ We are very honored to have won this award, we are committed to business excellence and processes that provide world class service to our customers and dealers worldwide. This award, together with, our record business results, and leadership in the financial services industry demonstrate that we are headed in the right direction, and our employees are committed to providing world class service." President of Caterpillar Financial Services Corporation James S. Beard