RCC Intranet system training

1. Regional Call Centre
Intranet (Hiring Module)
11th
Jul 2012

2. Login Page
Login:
ID: <employee ID>
Password: ‘Default’
http://128.236.57.171/login.asp

3. New candidate
• Search for the candidate based on Reference Number or IC Number. IC Number
is the best.
• Reference Number here is the JobStreet ID or other ID assigned by Agencies
• If there is no record for such candidate, create a new one.

4. New application
• Enter candidate’s IC Number, Name, Source, Status and Date
• If Reference Number (Jobstreet or Agency provided) available, can enter for reference
• Click update

5. New Application
• New entry will be reflected
• Logout

6. Candidate’s entry section
HR Login:
ID: guest1
Password: guest1

7. Candidate’s entry section
• Candidate enter’s his/her IC Number, position applied for and source
• Note: Probably we should remove ‘source’
• If candidate has applied for the same position within the past _____ years,
Notification Screen should appear informing candidate to get in touch with HR

8. Application Form
• Depending on whether the candidate’s information is available (based
on previous entry), it will either go for fresh form, or edit previous
information

9. Online Test
• Once candidate clicks ‘Submit’, takes him/her to online test.
• To start with, we will replicate current test.

10. Printing and updating status
• Once candidate completes the test, HR / RCC Manager is able to print
– Employment Application Form as per current format
– Test details with calculated score
• Candidate can then sign on the Employment Application Form
• Once the interview is over, Manager is able to update the status
(accepted/declined/etc)
• As and when candidate responds, the same can be tracked as well

11. Requested Resume
• If candidates have been actively sourced through JobStreet / JobsDB, status
can be tracked.
• Entry for such are made under ‘Requested Resume’
• As sometimes IC Number is not revealed, only Reference Number is required.
As and when such details are revealed, IC Number is updated under ‘Hiring
Status’

12. Reports
• Status of hiring can be checked under reports
• Displaying the same in graphs is underway