It used to be so easy - have good media relations, and control the message around your client. And then the disruptors arrived - social media, bloggers, influencers, the FTC. Now, instead of sending pre-approved information to your media connections, communications have to be tailored to specific audiences, positive-only sentiment is out the window, and digital reach means the potential for crisis is always just a wrong tweet away. In this talk, we'll look at the following changes that the PR industry needs to implement to keep up: • Communication strategies that adapt to the latest Google algorithms; • The ethical pitch and partnership, where long term wins are valued over short-term gains; • The blurring lines between PR, marketing and advertising; • How to use influencers and unfiltered brand champions to react to a crisis. The PR industry is at a crossroads - making the right changes now will prepare you for these changes. Ignorance will simply see you secede to not only your competitors, but to those up-and-coming channels that are taking the attention online your clients crave but you can't deliver on. The decision is yours.