2. WHO IS CONSUMER?
• A consumer is a person or group
of people, such as a household,
who are the final users of
products or services. The
consumer's use is final in the
sense that the product is
usually not improved by the use.
3. CONSUMER RIGHT’S
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Right to safety.
Right to information.
Right to choose.
Right to heard.
Right to redressed .
Right to consumer education.
Right to healthy environment .
Right to basic needs.
4. CONSUMER MOVEMENT
• The consumer movement
arose out of dissatisfaction of
the consumers as many unfair
practices were being indulged
in by the sellers.
• There was no legal system
available to consumer to
5. NEEDS OF CONSUMERISM
AND CONSUMER MOVEMENT
• Providing consumer education.
• Providing consumer protection.
• Building pressure on government .
• Arranging consumer protection
programmes.
• Organizing public opinion.
• Providing guidance to consumer.
• Fight against marketing system
6. Where should consumers go to get
justice?
• Consumers have right to seek
redressal against unfair trade and
practices and exploitation.
• The consumer movement in India
has led to the formation of various
organization locally known as
consumer forums or consumer
protection councils. They guide
8. • Apart from rights, there are certain duties
of a consumer. Consumer should be
conscious of his duties.
Buying quality products at
rea-sonable price.
To check the weights and
meas-ures before making
purchases
Reading the label carefully.
