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National cultures & corporate culture
- 2. Four Corporate Cultures • Family • Eiffel Tower • Guided Missile • Incubator
- 4. Family
- 5. • Relationships between employees – Diffuse relationships to organic whole to which one is bonded • Ways of thinking and learning – Intuitive, holistic, lateral, and error-correcting • Attitude towards authority – Status is ascribed to parent figures who are close and powerful • Attitudes towards people – Family members
- 6. • Ways of motivating and rewarding – Intrinsic satisfaction in being loved and respected – Management by subjective • Criticism and conflict resolution – Turn other cheek, save others’ faces, do not lose power game • Ways of changing – “Father” changes course
- 7. Turkey Pakistan Venezuela China Hong Kong Singapore India Austria Ethiopia Malaysia Mexico Brazil Nigeria Spain Bulgaria Belgium Thailand France Greece Argentina Indonesia Philippines Easy Germany Japan Portugal Italy Finland Ireland UK South Korea Germany Switzerland Netherlands Australia Sweden Norway Denmark Canada USA
- 8. Eiffel Tower
- 9. • Relationship between employees – Specific role in mechanical system of required interactions • Attitude towards authority – Status is ascribed to superior roles which are distant yet powerful • Ways of thinking and learning – Logical analytical, vertical, and rationally efficient • Attitudes towards people – Human resource
- 10. • Ways of motivating and rewarding – Promotion to greater position, larger role – Management by job description • Criticism and conflict resolution – Criticism is accusation of irrationalism unless there are procedures to arbitrate conflicts
- 11. Guided Missile
- 12. • Relationships between employees – Specific tasks in cybernetic system targeted upon shared objectives • Attitude towards authority – Status is achieved by project group members who contribute to targeted goal • Ways of thinking and learning – Problem centered, professional, practical, cross- disciplinary • Attitudes towards people – Specialists and experts
- 13. • Ways of changing – Shift aim as target moves • Ways of motivating and rewarding – Pay or credit for performance and problems solved – Management by objectives • Criticism and conflict resolution – Constructive task-related only, then admit error and correct
- 14. Incubator
- 15. • Ways of thinking and learning – Process oriented, creative, ad hoc, inspirational • Attitude towards authority – Status is achieved by individuals exemplifying creativity and growth • Relationships between employees – Diffuse, spontaneous relationships growing out of shared creative process • Attitudes towards people – Co-creators
- 16. • Ways of changing – Improvise and attune • Ways of motivating and rewarding – Participating in the process of creating new realities – Management by enthusiasm • Criticism and Conflict Resolution – Must improve creative idea, not negate it