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Online marketing social media
1.
Using Social Networking To
Grow Your Business © 2013 YCHANGE International LLC. All rights reserved
2.
Small Business Development
Centers Provide: Workshops, Seminars and Long Term Classes Business Counseling Are funded by: Sponsoring Community College Small Business Administration (SBA) OECDD (Lottery Money) © 2013 YCHANGE International LLC. All rights reserved Slide 2
3.
Portland Metro Area
SBDC’s Mt. Hood CC Downtown Gresham 503-491-7658 PCC Lloyd Center Suite 2025 503-978-5080 CCC Harmony Campus 503-656-4447 Vancouver SBDC 360-260-6372 © 2013 YCHANGE International LLC. All rights reserved Slide 3
4.
Introductions
Jim Smith Business Advisor and Instructor @ MHCC, SBDC Experience (503) 922-0784 jsmith@ychange.com © 2013 YCHANGE International LLC. All rights reserved Slide 4
5.
Agenda
1. Determine The Customer Segment 2. Blogs 3. RSS 4. Facebook 5. Twitter 6. LinkedIn, Foursquare, YouTube, Etc. 7. Discussion Call © 2013 YCHANGE International LLC. All rights reserved Slide 5
6.
Your Customer Segment
Who is the favorite customer What is their pain How do they describe it in their words Listen to your customers Learn to think inside their box Learn their language Learn to walk in their shoes © 2013 YCHANGE International LLC. All rights reserved Slide 6
7.
The Marketing Message
Using what you learned about your customers and the language they use to describe your offerings….how you describe what you do to them. © 2013 YCHANGE International LLC. All rights reserved Slide 7
8.
Communicate The Message
Via The Different Media Classical Media Digital/Electronic Media © 2013 YCHANGE International LLC. All rights reserved Slide 8
9.
Classical Media
Broadcast Print Conversation Mail PR © 2013 YCHANGE International LLC. All rights reserved Slide 9
10.
Digital/Electronic Media
Web Sites, eMail Social Media, Blogs, © 2013 YCHANGE International LLC. All rights reserved Slide 10
11.
A Website Is…
Your Customers Use It – not to find you – But To Check You Out! © 2013 YCHANGE International LLC. All rights reserved Slide 11
12.
Content The most important
aspects of your site: To speak to your target market/visitor’s true need You need to listen first, to understand the language You write differently for the Web than you do for anything else Use the site to establish credibility © 2013 YCHANGE International LLC. All rights reserved Slide 12
13.
Social Media
Social media use rising: More than 500 million people on Facebook and more than 1.2 billion Twitter updates in January 2010 alone. More than 71% of businesses plan on increasing their use of Facebook, Twitter, YouTube and blogs in 2010 Small businesses are dominant players: Small businesses are cashing in quickly on social media. The increase in use over the past year is up from 12% to 24 %. Mass consumer adoption of social media: 93% of social media users say your company should have a social media presence. 56% of users feel both more closely connected with and better served by companies when they can interact with them in a social media environment Social media drives search engine optimization: improving search engine rankings © 2013 YCHANGE International LLC. All rights reserved Slide 13
14.
RE-THINKING “social” Networking
In 2010, Gen Y outnumbered Baby Boomers using Social Networking Technologies 96% joined a social network 1 out of 8 couples married last year met online Radio 50 million users = 38 years facebook reached 100 million in 9 months! facebook “country,” third largest in the world Twitter – 75 million visitors in January Twitter – 50 million tweets per day © 2013 YCHANGE International LLC. All rights reserved Slide 14
15.
Social Media Tools
RSS Blogs Facebook Twitter LinkedIn Pinterest YouTube Google+ Instagram Yelp © 2013 YCHANGE International LLC. All rights reserved Slide 15
16.
RSS
© 2013 YCHANGE International LLC. All rights reserved Slide 16
17.
Blogs
© 2013 YCHANGE International LLC. All rights reserved Slide 17
18.
Why blog?
The hub of your social media marketing. You become the expert. Connect to a wider audience. Grow your brand. Gives you material to distribute. SEO. © 2013 YCHANGE International LLC. All rights reserved Slide 18
19.
Facebook
© 2013 YCHANGE International LLC. All rights reserved Slide 19
20.
Facebook
Total number of Facebook users: 1.06 billion Daily active Facebook users: 618 million Total number of Facebook pages: 50 million Total number of Facebook mobile users: 680 million Total number of Facebook apps: 10 million Total number of Facebook friend connections: 150 billion Average number of friends per Facebook user: 141.5 Total number of Facebook likes since launch: 1.13 trillion Average daily Facebook likes: 2.7 billion © 2013 YCHANGE International LLC. All rights reserved Slide 20
21.
Twitter
© 2013 YCHANGE International LLC. All rights reserved Slide 21
22.
What is Twitter?
Microblogging platform composed entirely of 140 character answers to 1 simple question: “What are you doing?” or rather, “What are you interested in right now?” HootSuite Tweetdeck 500 Million total users, more than 200 million active users © 2013 YCHANGE International LLC. All rights reserved Slide 22
23.
Hootsuite
© 2013 YCHANGE International LLC. All rights reserved Slide 23
24.
LinkedIn
© 2013 YCHANGE International LLC. All rights reserved Slide 24
25.
LinkedIn
World’s largest professional network with over 200 million members Draw up a professional profile or resume Make professional connections: employers, consultants, group members, etc Collaborate, post/distribute jobs listings © 2013 YCHANGE International LLC. All rights reserved Slide 25
26.
Pinterest
• Pinterest launch date: March 2010 (3 years old) • Total number of Pinterest users: 48.7 million users • Percentage of total Pinterest pins are repins: 80% • Average Time Spent on Pinterest Per Visit: 14.2 minutes • Number of Pinterest employees: 80+ employees • Pinterest user with the most followers: Joy Cho (14.5 million followers) • Pinterest brand with the most followers: Nordstrom (4.4 million followers) • Most followed board on Pinterest: Delicious (6.9 million followers) • Most Repinned Pinterest Pin: Garlic Cheesy Bread (103,000 repins) • Most Liked Pinterest Pin: Nailed It (16,500 likes) • Most Commented on Pinterest Pin: Old Couple (866 comments) © 2013 YCHANGE International LLC. All rights reserved Slide 26
27.
YouTube •
1 billion unique users every single month • 4 billion views per day • Nearly one out of every two people on the Internet visits YouTube. • Our monthly viewership is the equivalent of roughly ten Super Bowl audiences. • If YouTube were a country, it’d be the third largest in the world after China and India. • PSY and Madonna would have to repeat their Madison Square Garden performance in front of a packed house 200,000 more times. That’s a lot of Gangnam Style! © 2013 YCHANGE International LLC. All rights reserved Slide 27
28.
Yelp
© 2013 YCHANGE International LLC. All rights reserved Slide 28
29.
Google+
Total number of active Google+: 343 million © 2013 YCHANGE International LLC. All rights reserved Slide 29
30.
Instagram
•Instagram Launch Date: October 2010 (2 years old) •Monthly Active Instagram Users: 100 Million •Total Number of Photos posted: 4 billion •Average Daily Instagram Users: 7.3 million •Average Number of Instagram Photos Posted Daily: 40 million •Average Number of Photos per Instagram User: 40 Number of Likes Per Second on Instagram: 8500 •Number of Comments Per Second on Instagram: 1000 •Average Time Per Month Spent by Users on Instagram: 257 minutes •Most Followed Instagram Brand: MTV (1.2 million) •Amount Facebook Paid for Instagram: $715 million •Total Number of Instagram Employees at Time of Facebook Purchase: 13 © 2013 YCHANGE International LLC. All rights reserved Slide 30
31.
Final Thoughts
Jim Smith (503) 922-0784 jsmith@ychange.com www.ychange.com www.twitter.com/ychange/ www.facebook.com/ychange/ © 2013 YCHANGE International LLC. All rights reserved Slide 31
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