Be away from Conflict

What is Conflict ,[object Object],[object Object],[object Object],[object Object]

What is Conflict? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Causes of Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object]

What Can Conflict Do ,[object Object],[object Object],-

The Wheel of Conflict * Needs Needs Emotions History Structure Values Communication * Model by Bernard Mayer, PhD

Intergroup/Intragroup Conflict Model 044 Differences- in Goals Task Inter- dependence Competition for- Rewards Competition for- Resources Work Orientation Personality Avoiding Accommodating Competing Compromising Collaborating Positive Problem Awareness Innovation Catharsis Group Solidarity Negative Distorted Perceptions Antagonism Productivity Loss Disharmony Causes of Conflict Conflict handling Behaviour Consequences Conflict Prevention Conflict Simulation Conflict Resolution

Specific Strategies to Resolving Conflicts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Conflict Handling Behaviours 045 High Low Low High Competing Collaborating Compromising Avoiding Accommodating Cooperation Assertion

Conflict Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],046

12 Conflict Resolution Skills ,[object Object],[object Object],[object Object],[object Object],[object Object]

12 Conflict Resolution Skills ,[object Object],[object Object],[object Object],[object Object]

Perception is Everything ,[object Object],[object Object],[object Object]

What changes perception? ,[object Object],[object Object],[object Object]

Strategies to Get Past Perceptions

I – Avoid Assumptions ,[object Object],[object Object],[object Object],[object Object]

II – Validation ,[object Object],[object Object],[object Object],[object Object]

III - Listen ,[object Object],[object Object],[object Object]

IV – Problem-Solving Skills ,[object Object],[object Object],[object Object]

V – Tell Your Story ,[object Object],[object Object],[object Object]

The Attitude of Resolving Conflict ,[object Object],[object Object],[object Object]

Personality Conflicts ,[object Object],[object Object],[object Object],[object Object]

Communication Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object]

Common Myths About Conflict ,[object Object],[object Object],[object Object],[object Object]

Some General Strategies to Resolving Conflicts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

“We must all learn to live together as brothers or we will perish together as fools. We are tied together in the single garment of destiny, caught in an inescapable network of mutuality. And whatever affects one directly affects all indirectly.

For some strategic reason, I can never be what I ought to be until you are what you ought to be.” --Martin Luther King, Jr.

Poorly Managed Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Be away from Conflict

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Be away from Conflict