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Microsoft Business Intelligence
                                                                      Success Story @ YASH




                                                       North American Distributor Deploys BI/DW Solution
                                                                    to Improve Organizational Alignment

    Quick Facts
Industry: Retail                         Objectives:                           Why YASH:

Geography: USA                           ▪▪ Develop a sophisticated solution   ▪▪ Local partner with wholesale and
                                            that integrates all data sources      retail domain knowledge
The Client:                                 and provides an accurate view      ▪▪ DW/BI competency centers of
                                            of the business                       excellence
The client is a leading distributor      ▪▪ Leverage historic data to          ▪▪ Microsoft certified consultants
of general merchandise to travel            identify trends and proactively
                                                                               Benefits:
centers throughout North America. It        manage risks
produces and supplies over 8000 items    ▪▪ Provide top management with        ▪▪ Better organizational alignment
that include automotive accessories,        a flexible reporting system that      with business strategy
chemicals and additives, consumer           displays a holistic and detailed   ▪▪ Proper management of
electronics, novelty products, books,       view of business performance          performance against business goals
and videos. Commitment to customer
                                         Solution:                                based on true data
satisfaction and efficient product                                             ▪▪ Maintain competitive advantage
delivery has made them a market          ▪▪ Robust system architecture            with powerful business intelligence
leader since 1965.                          incorporating Microsoft SQL           and data warehouse tools
Challenges and Opportunities:               Server Analysis and Reporting
                                            Services delivered using
▪▪ Field sales used an outdated             SharePoint portal
   database system to generate sales
                                         Implementation Highlights:
   data
▪▪ Reporting capabilities were limited   ▪▪ Lean implementation team to
   to preformatted documents and            keep costs on track
   lacked the flexibility of ad-hoc      ▪▪ Created data mart for
   reporting to drive business value        development of multi-
▪▪ Existing preformatted reports could      dimensional cubes
   not accommodate large amounts of      ▪▪ Shortened training and user
   detailed data and decision makers        acceptance durations as the
   were not able to view complete or        Microsoft platform provided a
   most accurate information                familiar user interface
“The new Microsoft           Outdated Database System Created Inefficient Reports
platform has given us a
myriad of information        The client’s sales personnel used MC9000 cellular devices to generate sales data
about our business at our    from travel centers across North America. This information was fed into an HP
fingertips, and we are       Mainframe transactional system and accessed using Open Database Connectivity
now able to realize our      (ODBC), with reporting and analysis provided by Microsoft SQL Server. Because
system’s potential. YASH     of the legacy nature of the HP Mainframe system, it did not serve as a functional
provided us with improved    Relational Database Management System (RDBMS), and the data was primarily
data integration and real-   kept in flat files without any referential integrity. This outdated database system
time visibility that has     could only provide pre-formatted reports without any analytical or drill-down
made an enormous             capabilities, resulting in a lack of flexibility and value to the company. The
positive impact on our       client needed to generate sophisticated, ad-hoc reports for sales, finance, and
business processes           inventory management that included:
and our profit margins.”
                              ▪▪ Sales and Margins                      ▪▪ Inventory Accuracy
                     - CIO
                              ▪▪ Open Orders                            ▪▪ Gross--Net Purchases

                              ▪▪ Month End Door Analysis                ▪▪ Returns—Scrap Analysis

                              ▪▪ Cash Collections

                             The existing reporting process with the ODBC was very time-intensive to use,
                             and the pre-formatted reports could not analyze large amounts of detailed
                             data. The client’s primary objective was to have a flexible reporting system that
                             would help the top management analyze the business on a periodical basis. At
                             the same time, the client wanted to make analytical data readily available and
                             understandable for their employees, so that they could make future decisions
                             based on past trends that would improve performance and support the overall
                             business strategy.

                             YASH Revamped Existing Environment with Comprehensive and
                             Powerful Microsoft Solution

                             YASH Technologies was chosen as their strategic partner for YASH’s in-depth
                             Microsoft experience and rapid deployment methodologies.
                             In order to allow the client to combine data from a wide variety of sources
                             and see an integrated, up-to-date view of their business, YASH recommended
                             and designed a new system architecture using Microsoft SQL Server Analysis
                             Services and Reporting Services. This provided the most cost-effective solution
                             as it included an RDBMS without the need to purchase additional licenses for
                             the individual products. The new RDBMS would store data in the form of related
                             tables and provide powerful features that would require few assumptions about
                             how data was related or how it would be extracted. As a result, the same database
                             could be viewed in many different ways, creating flexible, ad-hoc reports.
                             The core of the solution included the traditional functionality of query, reporting
                             and analysis, which was complimented by data quality and integration to
                             accurately and consistently consolidate data from multiple sources. Dashboards
                             and other visualization techniques would help users quickly understand results by
                             displaying performance metrics and allowing users to drill down from the visual
                             image to view the underlying detail. The advanced analysis functionality included
                             On-line Analytical Processing (OLAP) that would allow users to query, browse, and
                             summarize information in a very efficient, interactive and dynamic way. OLAP,
                             a vital component of both business intelligence and data mining, would allow
                             users to reveal trends and structures in data sets. Using sophisticated statistical
                             techniques to find relationships that are hidden and not obvious, the client could
                             use this solution to identify future trends to stay competitive in the marketplace.
Technology Components          As part of the data warehousing and OLAP solution, a fully functional Data Mart
                               was designed and developed based on dimensional modeling. YASH developed
▪▪ Microsoft Windows
                               multi-dimensional cubes that users could effortlessly access using Microsoft
  Server 2003
                               Reporting Services, Office web components, and Dundas OLAP controls. This
▪▪ Mirosoft SQL Server 2005    provided the client with unprecedented reporting functionalities that included:
▪▪ Microsoft SQL Server
   2005 Analysis Services
                               ▪▪ Slice: Allows the company to select one dimension and focus on a portion of
                                  the cube
▪▪ SQL Server 2005
   Reporting Services          ▪▪ Dice: Creates a sub-cube by focusing on two or more dimensions
▪▪ Microsoft SQL Server        ▪▪ Roll-up: Allows users to move to the higher aggregation level
   2005 Integration Services
▪▪ SharePoint and              ▪▪ Drill-down: Permits business users to see results at a higher level and then
   Performance Point              move down the hierarchy of aggregation, apply a more detailed grouping
   Services
                               Since the client was already using Microsoft SharePoint 2010 as their portal
▪▪ ASP .Net 2.0                platform, it was decided to deliver the reports and dashboards for the end users
▪▪ Dundas OLAP controls        using SharePoint Performance Point Services. These enabled the client to easily
                               produce and share dynamic reports, KPIs, and data in a security-enhanced,
                               managed web environment with employees, customers and vendors.

                               Streamlined Reporting Created Strong Foundation for Growth

                               The successful implementation provided a rapid Return-on-Investment (ROI)
                               for the client. The cost-effective solution improved alignment throughout
                               the organization, as they could articulate strategies, set objectives, monitor
                               performance, perform group analysis, and then make informed decisions that
                               supported the overall business strategy. The sophisticated analysis and reporting
                               that YASH delivered with Microsoft’s rich scorecard functionality, supported by
                               reports, charts, and graphs, meant employees could readily track KPIs against key
                               business goals. Understanding and analyzing the relationships between KPIs and
                               corporate objectives meant the client gained a comprehensive view of how their
                               business was performing currently, so that minor problems could be identified
                               early on and corrective action quickly taken.
                               By using business intelligence against both organizational operating systems and
                               data warehouses, the client could now improve its daily operations and compare
                               current results with historic values to identify trends and head off problems before
                               they became more serious. The Microsoft platform, particularly SharePoint,
                               provided users a more intuitive and familiar interface than the previous complex
                               and outdated Mainframe system. Employees were able to communicate results
                               visually with charts, graphs, and maps, leading to a high adoption rate. Role-
                               based access to critical information resulted in trouble-free access to data from
                               multiple locations, publishable in different formats.
                               The company quickly saw the benefits of leveraging technology to enhance
                               business performance. They are now armed with powerful tools to bolster their
                               competitive advantage. With visibility into their business, the client is now
                               poised to execute new growth strategies to carry them through the next 50 years
                               of business.
About YASH Technologies
                               YASH Technologies focuses on customer success. As a leading technology services
                               and outsourcing partner for medium and large global customers, we leverage
                               technology and our flexible delivery models to drive performance and business
                               value throughout a customer’s enterprise. YASH’s comprehensive service approach
                               incorporates a holistic view of our customers that extends beyond delivery.
                               This approach integrates enterprise solutions and services, proprietary best
                               practice offerings, strategic application and maintenance outsourcing, as well
                               as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO
                               9001:2008 certified company with U.S. and India headquarters and regional sales
                               and development offices spread across three continents. YASH is also part of a
                               select group of companies that are SAP - certified global providers of application
                               management services.
                               For more information, please visit www.yash.com or email info@yash.com



    YASH Technologies	                                                                          www.yash.com/contactus
                                                                                                                                    MS-BI-Mfg26-CS-0911




    Global Presence - USA | EU | MEA | APAC • California | Illinois | Iowa | Massachusetts | Missouri | New York
    Texas | London | Germany | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore
    World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242
    EU: The  Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418
    India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-426-1234



© 2011 YASH Technologies. All rights reserved. Referred products/ a services may be registered trademarks of belonging companies.

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North American Distributor Deploys YASH Technologies Developed BI/DW Solution to Improve Organizational Alignment

  • 1. Microsoft Business Intelligence Success Story @ YASH North American Distributor Deploys BI/DW Solution to Improve Organizational Alignment Quick Facts Industry: Retail Objectives: Why YASH: Geography: USA ▪▪ Develop a sophisticated solution ▪▪ Local partner with wholesale and that integrates all data sources retail domain knowledge The Client: and provides an accurate view ▪▪ DW/BI competency centers of of the business excellence The client is a leading distributor ▪▪ Leverage historic data to ▪▪ Microsoft certified consultants of general merchandise to travel identify trends and proactively Benefits: centers throughout North America. It manage risks produces and supplies over 8000 items ▪▪ Provide top management with ▪▪ Better organizational alignment that include automotive accessories, a flexible reporting system that with business strategy chemicals and additives, consumer displays a holistic and detailed ▪▪ Proper management of electronics, novelty products, books, view of business performance performance against business goals and videos. Commitment to customer Solution: based on true data satisfaction and efficient product ▪▪ Maintain competitive advantage delivery has made them a market ▪▪ Robust system architecture with powerful business intelligence leader since 1965. incorporating Microsoft SQL and data warehouse tools Challenges and Opportunities: Server Analysis and Reporting Services delivered using ▪▪ Field sales used an outdated SharePoint portal database system to generate sales Implementation Highlights: data ▪▪ Reporting capabilities were limited ▪▪ Lean implementation team to to preformatted documents and keep costs on track lacked the flexibility of ad-hoc ▪▪ Created data mart for reporting to drive business value development of multi- ▪▪ Existing preformatted reports could dimensional cubes not accommodate large amounts of ▪▪ Shortened training and user detailed data and decision makers acceptance durations as the were not able to view complete or Microsoft platform provided a most accurate information familiar user interface
  • 2. “The new Microsoft Outdated Database System Created Inefficient Reports platform has given us a myriad of information The client’s sales personnel used MC9000 cellular devices to generate sales data about our business at our from travel centers across North America. This information was fed into an HP fingertips, and we are Mainframe transactional system and accessed using Open Database Connectivity now able to realize our (ODBC), with reporting and analysis provided by Microsoft SQL Server. Because system’s potential. YASH of the legacy nature of the HP Mainframe system, it did not serve as a functional provided us with improved Relational Database Management System (RDBMS), and the data was primarily data integration and real- kept in flat files without any referential integrity. This outdated database system time visibility that has could only provide pre-formatted reports without any analytical or drill-down made an enormous capabilities, resulting in a lack of flexibility and value to the company. The positive impact on our client needed to generate sophisticated, ad-hoc reports for sales, finance, and business processes inventory management that included: and our profit margins.” ▪▪ Sales and Margins ▪▪ Inventory Accuracy - CIO ▪▪ Open Orders ▪▪ Gross--Net Purchases ▪▪ Month End Door Analysis ▪▪ Returns—Scrap Analysis ▪▪ Cash Collections The existing reporting process with the ODBC was very time-intensive to use, and the pre-formatted reports could not analyze large amounts of detailed data. The client’s primary objective was to have a flexible reporting system that would help the top management analyze the business on a periodical basis. At the same time, the client wanted to make analytical data readily available and understandable for their employees, so that they could make future decisions based on past trends that would improve performance and support the overall business strategy. YASH Revamped Existing Environment with Comprehensive and Powerful Microsoft Solution YASH Technologies was chosen as their strategic partner for YASH’s in-depth Microsoft experience and rapid deployment methodologies. In order to allow the client to combine data from a wide variety of sources and see an integrated, up-to-date view of their business, YASH recommended and designed a new system architecture using Microsoft SQL Server Analysis Services and Reporting Services. This provided the most cost-effective solution as it included an RDBMS without the need to purchase additional licenses for the individual products. The new RDBMS would store data in the form of related tables and provide powerful features that would require few assumptions about how data was related or how it would be extracted. As a result, the same database could be viewed in many different ways, creating flexible, ad-hoc reports. The core of the solution included the traditional functionality of query, reporting and analysis, which was complimented by data quality and integration to accurately and consistently consolidate data from multiple sources. Dashboards and other visualization techniques would help users quickly understand results by displaying performance metrics and allowing users to drill down from the visual image to view the underlying detail. The advanced analysis functionality included On-line Analytical Processing (OLAP) that would allow users to query, browse, and summarize information in a very efficient, interactive and dynamic way. OLAP, a vital component of both business intelligence and data mining, would allow users to reveal trends and structures in data sets. Using sophisticated statistical techniques to find relationships that are hidden and not obvious, the client could use this solution to identify future trends to stay competitive in the marketplace.
  • 3. Technology Components As part of the data warehousing and OLAP solution, a fully functional Data Mart was designed and developed based on dimensional modeling. YASH developed ▪▪ Microsoft Windows multi-dimensional cubes that users could effortlessly access using Microsoft Server 2003 Reporting Services, Office web components, and Dundas OLAP controls. This ▪▪ Mirosoft SQL Server 2005 provided the client with unprecedented reporting functionalities that included: ▪▪ Microsoft SQL Server 2005 Analysis Services ▪▪ Slice: Allows the company to select one dimension and focus on a portion of the cube ▪▪ SQL Server 2005 Reporting Services ▪▪ Dice: Creates a sub-cube by focusing on two or more dimensions ▪▪ Microsoft SQL Server ▪▪ Roll-up: Allows users to move to the higher aggregation level 2005 Integration Services ▪▪ SharePoint and ▪▪ Drill-down: Permits business users to see results at a higher level and then Performance Point move down the hierarchy of aggregation, apply a more detailed grouping Services Since the client was already using Microsoft SharePoint 2010 as their portal ▪▪ ASP .Net 2.0 platform, it was decided to deliver the reports and dashboards for the end users ▪▪ Dundas OLAP controls using SharePoint Performance Point Services. These enabled the client to easily produce and share dynamic reports, KPIs, and data in a security-enhanced, managed web environment with employees, customers and vendors. Streamlined Reporting Created Strong Foundation for Growth The successful implementation provided a rapid Return-on-Investment (ROI) for the client. The cost-effective solution improved alignment throughout the organization, as they could articulate strategies, set objectives, monitor performance, perform group analysis, and then make informed decisions that supported the overall business strategy. The sophisticated analysis and reporting that YASH delivered with Microsoft’s rich scorecard functionality, supported by reports, charts, and graphs, meant employees could readily track KPIs against key business goals. Understanding and analyzing the relationships between KPIs and corporate objectives meant the client gained a comprehensive view of how their business was performing currently, so that minor problems could be identified early on and corrective action quickly taken. By using business intelligence against both organizational operating systems and data warehouses, the client could now improve its daily operations and compare current results with historic values to identify trends and head off problems before they became more serious. The Microsoft platform, particularly SharePoint, provided users a more intuitive and familiar interface than the previous complex and outdated Mainframe system. Employees were able to communicate results visually with charts, graphs, and maps, leading to a high adoption rate. Role- based access to critical information resulted in trouble-free access to data from multiple locations, publishable in different formats. The company quickly saw the benefits of leveraging technology to enhance business performance. They are now armed with powerful tools to bolster their competitive advantage. With visibility into their business, the client is now poised to execute new growth strategies to carry them through the next 50 years of business.
  • 4. About YASH Technologies YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for medium and large global customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer’s enterprise. YASH’s comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best practice offerings, strategic application and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2008 certified company with U.S. and India headquarters and regional sales and development offices spread across three continents. YASH is also part of a select group of companies that are SAP - certified global providers of application management services. For more information, please visit www.yash.com or email info@yash.com YASH Technologies www.yash.com/contactus MS-BI-Mfg26-CS-0911 Global Presence - USA | EU | MEA | APAC • California | Illinois | Iowa | Massachusetts | Missouri | New York Texas | London | Germany | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242 EU: The  Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418 India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-426-1234 © 2011 YASH Technologies. All rights reserved. Referred products/ a services may be registered trademarks of belonging companies.