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Overview of Various Location Based Services and 

Their Deployment & Adoption Trends Around the World 
April 2013


Shrinath V, Yagna Teja & Jayanth Kolla
Preface
Mention location based services (LBS), and most people think of maps and check-ins. Location based services (and the
allied geo-spatial services) have a potential and scope much wider in fields ranging from urban governance, fleet
management, data analytics and local exploration.

Though many of the previous years have been heralded as the time ripe for LBS, it is only recently that many pieces of
the puzzle are falling into place. At one hand, GPS enabled smartphones are commonplace, generating a wealth of
location info. On the other hand, governments have recognized the benefits that geo-spatial services can bring to
governance. The enterprise segment is exploring the potential of location based analytics and location based
advertising, amongst others. 

With global interest in the potential of LBS, newer business applications are evolving for various domains. However, in
our opinion, there is a lack of awareness of what LBS can bring to the table and how it can be applied. This is one of the
key factors constraining the growth of the industry. 

Key thinking behind the report: We realized that there is no clear reference point for what location based services can
offer, growth drivers, barriers to adoption and what others have implemented and/or are experimenting with?

This report aims to highlight key services, categorized by their applicability to the enterprise, government and
consumer domains. This is not an exhaustive report of all services; rather, we have picked services that are indicative
of what benefits location can bring to existing solutions. As the intention is to highlight a variety of existing services,
we have intentionally omitted some newer advances in the domains such as indoor positioning, NFC based
applications, etc. 

About Convergence Catalyst: Convergence Catalyst is a young and nimble Telecom Research and Advisory firm
focusing on the Indian market. Convergence Catalyst (CC) principals bring decades of relevant Telecom experience in
the Indian Telecom and LBS Industry. Having been Technocrats, Product Marketers, Analysts and Business Consultants,
they bring a keen insights into emerging market dynamics. 

For this report, Convergence Catalyst has collaborated with Shrinath V, who in his last role, led the global product
management for location based services for Nokia’s Asha range of phones. Shrinath has a long history of on-ground
and strategic experience in the location based services and mobility domains having worked with many global industry
leaders in this space over the last decade.
Contents
Location Based Services in Enterprise Segment
Overview of Location Based Services
Location Based Services in Government Sectors
Location Based Services for Consumer Adoption
Author Profiles and Convergence Catalyst Credentials
LBS1 - Convergence of multiple technologies
•  Location based services (LBS) are a part of geo-
spatial or geo-information systems that rely on a
mapping representation, positioning information
(through GPS, cell-tower, WiFi, etc.) and content or
service providers who can customize or enhance
their offering ((eg: find nearest shop, share one’s
location, see nearest deals, etc.)
•  The geo-spatial industry in India was estimated to
a $3 billion business in 2011 employing over 135K
people in a BCG report prepared for Google
•  LBS have a wide array of applications for
individuals, enterprises and government services:
mapping, navigation, local search, business
intelligence and analytics, fleet and vehicle
tracking, emergency and disaster management
solutions, etc.
Introduction to Location Based Services 
Source: CC Analysis, Industry Inputs, BCG report for Google mapping services
GIS
Internet
Mobile Devices
Mobile 
Internet
Mobile 
GIS
Web
GIS
LBS
Note 1: Location Based Services (LBS) are a part of the larger umbrella of Geo-Spatial Services. For the purposes of this report, we these terms
synonymously
Location based services cover a wide range of services that are directly
dependent on maps and navigation, or have indirect applications like
adding location information to photos, tweets, etc. 
4
Americas, 51.0%
 Europe, 17.7%
Asia Pacific,
25.0%
MENA, 6.3%
Location Based Services – Market Size and Growth Drivers 
Sources: CC Analysis & Estimates, Pyramid Research, Vision Gain, Gartner, McKinsey Global Institute, eMarketer 
LBS Market Size (By Geography)
•  Factors driving the growth of location based services include: 
­  Availability of cheaper GPS enabled devices 
­  High interest in personalizing services based on users’ location information and history 
­  Advancements in analysis capabilities
­  Evolving business models like mobile advertising, global deployments of 3G and 4G wireless services promising ubiquitous connectivity
­  Cost benefits by deploying solutions like vehicle tracking and fleet management
­  Government regulations regarding use of data
Global LBS – Market Size ($Billion)
2.8
4.4
10.3
2010
 2012
 2015
5
6
Strong revenue growth expected over the next few years
0
3
6
9
2011
 2012
 2013
 2014
 2015
 2016
 2017
North America
 Latin America 
 Western Europe
Eastern Europe
 Asia Pacific
 Middle East & Africa
•  Much of the growth in LBS is expected to come from
the countries in the Asia Pacific regions, especially
India & China, largely due to estimated growth in
wireless consumers to 2 billion users by 2017
•  LBS Revenues for the regions of Latin America,
Eastern Europe and the Africa & Middle East regions
are also expected to grow but at a lower rate than
North America, Western Europe & the Asia Pacific
regions
Global LBS Revenue by Region (USD, Billion)
Sources: CC Analysis; TCS LBS White Paper; Industry Inputs
•  Many consumer services offer some customization based
on current location, place or friend finders, mapping &
allied functions like navigation, traffic, etc.
Mapping,
discovery and
infotainment
Tracking
LBS Services
Find places or friends nearby,
maps, add location to posts,
etc.
Analytics 
Category
 Key Examples
 Comments
Location Based Services – Overview of Key Services
Emergency
support and
disaster
management
Location based
Games &
Augmented
Reality
Advertising
Vehicle & Fleet, Supply Chain &
Inventory
Mobile coupons, ads, deal
finders, etc.
Real life games like Google
Ingress, apps like Layar, City
Lens, etc.
Emergency 911, disaster
recovery services, etc.
Business intelligence
solutions, sales and
distribution tracking, etc.
•  Resource tracking with dynamic distribution, taxis, rental
equipment, fleet scheduling, RF Tracking etc
•  Pinpoints consumers location and provides location-
specific ads on their mobile devices or uses location for ad
retargetting
•  A new range of location and AR services include overlaying
digital info on physical objects for discovery or gaming,
powering wearable computing, etc.
•  Location helps planning urban facilities and elements like
locating emergency services, directing help during
emergencies and disasters, etc.
•  Traditional BI tools are adding location elements to offer
precise geo-analysis. Other business use cases include
store and catchment area planning, drive time analysis,
sales comparison across areas, etc.
Source: CC Analysis, Industry Inputs
8
Key Consumer Use Cases for LBS
•  Main consumer use cases for LBS globally include applications related to travel and socializing: GPS navigation, weather alerts, traffic updates,
restaurant reviews and locating nearby businesses 
•  Navigation is the most popular application used by 46% of all LBS users. Friend Finders constitute 22% of LBS app use cases. 26% use LBS to
find restaurants and entertainment venues, 19% for public transport schedules and12.5% for deals and offers
•  Friend Finders and location sharing are popular in Latin America, with 39% stating it as the top reason to use LBS, compared to 20% in Europe,
11% in India and 9% in North America in a survey conducted by TNS, Mobile Life in 2012 
•  In the technology-saturated markets of developed Asia, 36% of people use LBS to find restaurants and entertainment venues nearby,
whereas in China this falls to 17%, and sub-Saharan Africa, at 10%
Source: CC Analysis, Industry Inputs, TNS-Mobile Life 
N.A - Family Trackers, 
Mapping & Navigation
L.A - Friend Finders
EU – Mapping & Navigation
 APAC – Restaurant Finders
MENA – Navigation, Safety, 
Emergency & Tracking
Contents
Location Based Services in Enterprise Segment
Overview of Location Based Services
Location Based Services in Government Sectors
Location Based Services for Consumer Adoption
Author Profiles and Convergence Catalyst Credentials
Relevance of LBS in Enterprise Verticals 9
Fleet Management & Vehicle Tracking
 10
Business Intelligence and Analytics 12
Location Based Advertising 14
Map Based Visualization 16
Sales and Distribution Planning 18
Location Based Services are Used in Multiple Enterprise Verticals
Relevance In
Domain
FMCG
 Telecom
 Retail
 BFSI
 Automotive
Consumer
Durables
Fleet Management
and Vehicle
Tracking
Business
Intelligence and
Analytics
Location Based
Advertising
Map Based
Visualization
Sales and
Distribution
Planning
Completely Relevant
 Highly Relevant
 Relevant
 Less Relevant
 Irrelevant
Relevance of Location Based Services in Various Enterprise Verticals
Sources: CC Analysis
10
Fleet Management and Vehicle Tracking
Sources: CC Analysis; Berg Insights; Industry Inputs
Vehicle Tracking- Principle of Geo-Location 
based on the GPS
Service Features
•  Vehicle tracking systems use GPS technology to identify, locate and
maintain contact reports with multiple fleet vehicles in real-time
•  Fleet management solutions integrate data logging, satellite
positioning and data communication for managing a company’s
transportation fleet to enable services such as: 
­  Vehicle financing
­  Vehicle maintenance
­  Vehicle telematics (tracking and diagnostics)
­  Driver and Speed management
­  Fuel management
Key Industry Trends
•  Automotive Manufacturer Initiatives
­  Mercedes-Benz offers FleetBoard vehicle computer on board its
Actros trucks 
­  Volvo offers Dynafleet as standard fitment on trucks
­  Scania is rolling out the Scania Communicator on its trucks
•  Leading Solutions Providers by Deployments 
­  Masternaut – Largest player in Europe (>250K units)
­  TomTom Business Solutions – Over 200K units in Europe
­  Digicore & Trimble – Over 100K units each in Europe
­  Transics – Over 75K units in Europe
­  Qualcomm Enterprise Services– Over 350K units in NA
­  XATA & Peoplenet – Over 110K units each in NA
11
Description & Usage
FMCG 
 Telecom
 Retail
 BFSI
 Automotive
Consumer
Durables
Service Call Flow
GPS
Telecom
GPRS
GSM
Servers
View on the Device
Internet
2
3
4
5
6
1
Analysis and Viewpoints
Potential
•  Active fleet management systems being deployed in the commercial vehicle fleets in Europe is expected to reach 5.7 million by 2016
growing at a CAGR of 17.9% from 2.5 million in 2011 
•  Leading automotive manufacturers have announced fleet management solutions as standard line fitment in the recent years, which greatly
increases awareness and adoption

Sources: CC Analysis; Berg Insights; Industry Inputs, Company Websites
12
Key Players1
 Offering
 Comments
Masternaut 
 •  Masternaut Communication Centre
•  Vehicle Tracking, Integrated Sat-Nav and Phone, Job Scheduling and
Messaging all in one system
TomTom 
 •  WORKsmart fleet management
 •  Real-time location, speed, mileage and fuel consumption data
Digicore
•  Ctrack FleetConnect; Ctrack Assist; Ctrack
Solo
•  Manages fuel usage, license renewals and traffic offences to toll fees,
vehicle service schedules, driver profiles and any other aspect of fleet
Transics
 •  TX-Connect
 •  Platform giving real-time fleet information
Qualcomm
Enterprise Services
•  QHOS
•  Automates driver logs and is fully compliant with the latest EOBR
regulations of the FMCSA
•  Optimization of fleet operating costs and carbon emissions
•  Need for over the air security features and enhanced control of fleet
vehicles
•  Regulatory mandates (such as CSA - Compliance, Safety,
Accountability; and HOS - Hours-Of-Service revisions in North
America)
•  Recent diesel emission regulations mandate fleet management for
companies in U.S
Drivers
•  Technology Inplementation- Infrastructure costs and lack of
ubiquitous connectivity are the major barriers for adoption
•  Legal concerns over using tracking technologies in countries 
­  In UK, the law specifies that companies must inform drivers if they use
telematics to monitor vehicles for purposes other than asset tracking
•  Lack of global standards and uniformity of technologies across the
globe 
Challenges
Note 1: Other notable companies include FleetMatics, Networkfleet, Wireless Matrix, Telogis, Trafficmaster/ Teletrac, WebTech Wireless, Trimble, Autotrac, Zatix, OnixSat,
Copiloto Satelital, Satrack and Tastets System
Business Intelligence & Analytics
Sources: CC Analysis; Industry Inputs, ESRI, Company Websites
Service Call Flow - Picture
Service Features
•  LBI is the convergence of geo-location and conventional BI
resulting
•  Helps bring spatial and temporal context to business analytics
and intelligence systems
•  Location cognizance can be integrated into: 
­  Front & Back Office Applications
­  Field Operations
­  Retail Store planning and cactchment analysis
­  Supply Chain Management
­  Customer Relationship Management

Key Industry Trends
•  SAP announced a partnership with Google to integrate Google
Maps, Earth and Street View visualization with SAP business
intelligence and other applications
•  IBM announced contracts with four major cities to use their
location-based analytics to repair eroding infrastructure as part
of IBM's Smarter Cities Initiative
•  ESRI offers a web-based Business Analyst Online tool that
uses GIS technology for on-demand analysis and visualization of
demographic, consumer spending, and business data based on
area of interest.
13
Description & Usage
Business Intelligence &
data Warehousing
Systems
GIS & Geospatial Data
Location Intelligence for:

•  Contextual Decision Capability
•  Improved Productivity and Revenues
•  Discover new growth opportunities
BusinessData
LocationData
FMCG 
 Telecom
 Retail
 BFSI
 Automotive
Consumer
Durables
Analysis and Viewpoints
Potential
•  With the rise of big data, it is easier to analyse huge volumes of location and context information for intelligence. Location analytics is
expected to grow significantly and is expected to be a $9 billion market by 2016
•  Convergence of analytics and advertising is expected to drive the future of Location based BI & Analytics when consumers can be
anonymously targeted through multiple social, geographic, physical and emotional indicators
•  Real time location data aggregated with GIS information, BI tools and an enterprise data warehouse allows mining of real time information
patterns
Sources: CC Analysis; ABI Research, Industry Inputs, Company Websites
14
•  Ability to identify patterns and use them to optimize business
aspects like store planning, catchment analysis, marketing
effectiveness, etc.
•  Huge volumes of location stamped information due to GPS availability
at lower price point
•  Better analysis capabilities with the rise of big data and increased
customer engagement
Drivers
•  Data privacy is the major barrier as analytics can get sophisticated to
the extent of consumers feeling uncomfortable at the level of
insights being received due to extensive targeting by companies
•  Inconsistent availability of location information and lack of
standardization for location information
Challenges
Key players
 Offering
 Comments
Oracle
 •  Oracle Spatial and Graph
 •  Offers spatial manipulation and analysis for location data 
ESRI BAO
•  Demographic, consumer spending and other
spatial data analysis
•  Provides on-demand analysis and visualization on maps for store planning,
catchment area analysis, etc.
SpatialPoint
 •  Customized applications
•  Integrates business intelligence and mapping functionality with location-
based data
Galigeo
 •  Analytics tool
 •  GIS systems for multiple industries
MomentFeed
 •  Location Engagement Analytics 
 •  Dedicated interface to monitor, measure, and manage multiple locations
Geotoko
 •  Marketing & Analytics Platform 
 •  Campaign management platform that allows businesses to run contests
Location Based Advertising
Sources: CC Analysis; Verve Mobile; Industry Inputs
Location Based Advertising - Service Call Flow
Service Features
•  Location based advertising uses the user's current location,
current time, history and/or other contextual information to
refine ads to be shown
•  It helps target a consumer base close to an actual retail location
or in an area. Some examples of services include:
­  Retargeting of mobile ads based on location information
­  Loyalty Programs for check-ins
­  Deals and offer alerts based on current or intended location
­  Geo-fencing alerts and reminders that are triggered only in a
particular radius of interest
­  Location history analysis to suggest new products or services
based on previous visits
Key Industry Trends
•  Google introduced an Enhanced AdWords product that allows
retailers to create geofences for ad campaigns
•  Contextual analysis and mining is another growing trend,
where the user’s location, his history, the current time and/or
other sensor info is analysed for better understanding their
wants and desires
•  Newer forays into Augmented Reality apps could also be used
for location based advertising
15
Description & Usage
Media
Gateway
Radio
Info Query
+
Location
GPS Location
Location Engine
FMCG 
 Telecom
 Retail
 BFSI
 Automotive
Consumer
Durables
Analysis and Viewpoints
Potential
•  36% of mobile marketing campaigns in 2012 used geofencing or geoaware targeting up from 17% in 2010. Global mobile advertising and
marketing is expected to reach $22.5 billion by 2016 - about 15.2 percent of all online ad spending
•  As users increasingly adopt Smartphones and tablets, innovative location based advertising formats will evolve suited for these form
factors and context (Eg: price comparison based on bar codes, personalized search/purchase suggestions based on user's location and
interests)
Sources: CC Analysis; Berg Insights; Industry Inputs, Company Websites
16
•  Location presents immediate context of the consumer and an
opportunity to maximize ad spend effectiveness by targeted ads in a
pre-defined vicinity
•  Penetration of smart devices and ubiquitous connectivity drives
adoption
•  Higher advertising impact and improved customer satisfaction by
understanding the consumer better through real-time research
•  Ability to forecast future patterns basis past location history
•  Highly local brand awareness and customer intimacy 
Drivers
•  Consumers privacy concerns about LBA’s intrusion over the risk of
being monitored by companies
•  LBA ads are still derived from web advertising; new, engaging
formats are required for effectiveness and mainstream adoption
•  Pricing models are yet to evolve to ensure effective ROI for LBA
Challenges
Key Players
 Offering
 Comments
Facebook
 •  Free WiFi for branding
•  Offers free WiFi in exchange for the user checkin on the place's Facebook
page
Foursquare
 •  Foursquare lists
 •  Tool to broadcast branding messages 
Google
 •  Enhanced Adwords
•  Allows businesses to create geofences to display and manage AdWords
campaigns
Placecast 
 •  Opt-in mobile offers
 •  Contract with O2 to re-sell Placecast services as a white label service in U.K
Sense Networks 
 •  AdMatch Platform
•  Transforms location data into behavioral profiles and offer user-based
audience targeting at scale
Map Based Visualizations
Sources: CC Analysis; Industry Inputs, Company Websites
Eg: Visualization of Racial and Ethnic Groups in the US
(Based on Census samples collected between 2005-09)
Service Features
•  Maps serve as a visualization layer for information like places of
interest, traffic, route planning, spatial analysis, weather reports,
etc. Some of these include:
­  Map Data
­  Local Search
­  Route Planning 
­  Voice guided Navigation
­  Listing places and/or boundaries of properties, wards or
municipal boundaries
­  Spatial analysis on a map background for patterns or density
analysis
•  Store locators enables customers to enter specific details such
as zip or post code, address or area and then subsequently lists
out the nearby stores or products with interactive maps and
driving directions to the stores

Key Industry Trends
•  Google offers an open source Store Locator Utility Library that
lets owners use features like list of stores, InfoWindow with
detail, HTML5 geolocation, street view, autocomplete search and
directions
•  The New York Times created heat maps of racial and ethnic
distribution, education levels, income and housing from local
data samples from the Census Bureau's American Community
Survey collected between 2005 to 2009
17
Description & Usage
FMCG 
 Telecom
 Retail
 BFSI
 Automotive
Consumer
Durables
Analysis and Viewpoints
Potential
•  Increasing amount of location tagged and sensor data will add contextual richness to map based overlays that will help develop new
patterns of discovery and engagement like the heat maps of the places where youth hang out over the weekends, etc.
•  As browsing increasingly shifts to mobiles and tablets, store locators will be key to help people on the go find places or offers nearby
Sources: CC Analysis; Industry Inputs, Company Websites
18
•  Open Source libraries and projects that offer ability to integrate
business data as layers onto maps for visualization
•  Ability to spatially visualize data through heat maps and run
comparitive analysis
•  Store locators offer a convenient way for customers to find the
stores/shops/dealers etc. near them and directions to get there 

Drivers
•  Most of the map services are free and not guaranteed, hence the
company has no obligations for the services it provides to the clients
•  Necessity to have business or store location data in a commonly
understood location format
•  Technological problems in parsing address information easily into
geocodes that can be visualized on maps
Challenges
Key Players
 Offering
 Comments
Shopify Store
Locator
•  Store Locator Application
 •  HEAT-MAP Report indicating customer demand information
OpenStreetMaps
 •  Download/host map data on server or use APIs
•  Allows individuals or firms to edit or add data they require to the
OpenStreetMap data set
Google
 •  Store Locator Utility Library
•  Lets owners plot list of stores, InfoWindow with detail, HTML5 geolocation,
street view, autocomplete search and directions
MapmyIndia
 •  Web-based analytical and display tools
•  Includes Geographic Display, Gap Analysis, Sales Analysis, Geo-marketing
Applications, Market Survey, Catchment Analysis, Trade Area Analysis, etc.
Sales & Distribution Planning
Sources: CC Analysis; Industry Inputs, Company Websites
Eg: Sales and Distribution Analysis Tools
Service Features
•  Sales & Distribution tracking and monitoring systems empower
organizations to manage their business operations, provide a
common interface to link geographies for analysis, guides the
sales force by enabling real-time analysis
•  Location based analysis offers a common platform to plan
functions like
­  Sales & Distribution Management
­  Inventory Management
­  Asset Management 

Key Industry Trends
•  Uninor uses Telenor’s electronic Distribution Management
System, which pulls in data from various sources such as the
Sales Tracking System (STS)
•  Vodafone streamlined its Turkish sales and distribution
channels with the implementation of centralized web-based
software and connected their Turkish headquarters directly
with its distribution center
19
Description & Usage
FMCG 
 Telecom
 Retail
 BFSI
 Automotive
Consumer
Durables
Analysis and Viewpoints
Potential
•  Location enabled tools can assist in optimal placement of retail centers, distribution outlets and other parts of the sales chain
•  Sales planning tools can provide contextual geographic information about market potential, competitor sales, sales beat for on-ground
feet-on-street, local government boundaries and taxes, etc.
Sources: CC Analysis; Industry Inputs, Company Websites
20
•  Sales and distribution planning tools aid in market segmentation,
marekt penetration and sales analysis
•  Helps in unlocking and capturing new opportunities with real-time
insights
Drivers
•  Collating data into systems and establishing new processes to gather
information
Challenges
Key Players
 Offering
 Comments
Proceed
Interactive
•  Automated Sales Lead Distribution System
•  Web-based, automated sales lead distribution system to allow each owner
to log in and see daily sales leads as well as to provide feedback on the
quality of the leads
Versalinks •  Customer & Sales Analyst
•  Multi-dimension analysis and reporting tools built on geographic customer
distribution and sales information
Oracle •  Oracle Spatial
•  Aids users in managing geographic and location-data in a native type
within an Oracle database
Contents
Location Based Services in Enterprise Segment
Overview of Location Based Services
Location Based Services for Consumer Adoption
Location Based Services in Government Sectors
Author Profiles and Convergence Catalyst Credentials
Relevance of LBS in Various Consumer Services 22
Growth Drivers & Barriers to Adoption
 23
Mapping and voice guided navigation 24
Exploration and local search 26
Augmented Reality 28
Location Based Alerts & Related services 30
Hyperlocal services and commerce 32
22
Relevance of Location in Various Consumer Services
Mapping LBS Services' Popularity vs. Relevance of Location Info 
Relevance of Location Info
PopularityofService/Adoption
Social Network 
Updates
Maps
Navigation
Sources: CC Analysis; Berg Insights; Industry Inputs, CNET, AllFacebook, Marketing Land, Huffington Post 
Check-in 
Services
Photo 
Sharing
Low
 High
High
Note: Size of the bubble is indicative of service adoption/active subscribers for the service
Growth Drivers and Adoption Barriers of LBS in Consumer Space
Key Growth Contributors:
-  Smartphones with GPS support available at lower price
points
-  Underlying enablers like GPS positioning available for free
-  Growing awareness of LBS benefits with apps like maps
and search
-  Seamless integration with content creation services like
taking photos, posting SN updates, etc. 
Our Viewpoint
-  Location info contextualizes web and mobile information around where the user currently is, making it easy to offer ‘Here and
Now’ solutions
-  Location can be tapped as an attribute to enrich content creation on mobile devices, as well as enable rich crowdsourcing
services
-  Platforms enable location info to be combined with various other sensor info like accelerometers, gyroscopes, camera filters,
etc. to offer a richer mesh of info for services to tap into. 
-  More localized and context driven services expected in the next few years
Barriers to Adoption:
-  GPS based services drain smartphone battery on usage
-  Unexpected side-effects of using services cause huge privacy
concerns (eg: posting geocoded photos (public info) can
reveal your house address (private info))
-  As LBS use cases proliferate, regulations are being rethought
across different countries on what can be done with the data
Sources: CC Analysis; Industry Inputs
23
Mapping and Voice Guided Navigation
Sources: CC Analysis; Industry Inputs
•  Core	
  maps	
  and	
  naviga0on	
  services	
  include	
  mapping,	
  
local	
  search,	
  rou0ng	
  and	
  voice	
  guided	
  naviga0on.	
  
Addi0onal	
  services	
  include	
  live	
  traffic,	
  predic0ve	
  traffic	
  
based	
  rou0ng,	
  etc.	
  
•  More	
  people	
  use	
  maps	
  on	
  smartphones	
  than	
  portable	
  
naviga0on	
  devices.	
  Google	
  Maps	
  remains	
  the	
  most	
  
popular	
  Maps	
  service	
  on	
  the	
  web	
  
•  Desktop	
  web	
  browsers	
  and	
  tablets	
  without	
  GPS	
  support	
  
use	
  geoloca0on	
  APIs	
  that	
  lets	
  them	
  get	
  an	
  approximate	
  
posi0on	
  using	
  Wi-­‐Fi	
  connec0ons.	
  This	
  lets	
  them	
  offer	
  a	
  
‘My	
  Posi0on’	
  feature	
  on	
  websites	
  or	
  applica0ons	
  
•  Most	
  maps	
  players	
  provide	
  API	
  access	
  to	
  key	
  features	
  for	
  
3rd	
  party	
  integra0on	
  
Key Highlights
Google
 Nokia ‘Here’
 Apple Maps
 Others
•  Google Maps is currently
offered in over 50 countries;
navigation and traffic are
available in about 42
countries
•  Other products include
Google street view, Google
Earth and Indoor maps
•  Nokia recently launched
‘Here’, it’s location offering
across platforms bringing
Nokia maps and navigation to
iOS, Android, Windows,
Mozilla’s upcoming Firefox OS
as well as Amazon, Facebook
and Bing Maps platforms in
116 countries
•  Apple launched its own
mapping service in iOS6 built
on top of TomTom’s map data
to widespread criticism on
lack of features & ad hoc
implementation of features
(local search, 3D modes data
completeness, re-routing)
•  Regional players like
MapmyIndia (India), Yandex
(Russia), Baidu Maps (China)
and others often have a lead
on coverage and freshness of
map data
While	
  core	
  services	
  like	
  mapping,	
  naviga3on	
  and	
  traffic	
  are	
  free	
  on	
  major	
  
mobile	
  opera3ng	
  systems,	
  they	
  serve	
  as	
  a	
  base	
  for	
  adver3sing	
  and	
  
marke3ng	
  
24
•  As smartphones come down the price chain, adoption
of maps as a core mobile service is rapidly increasing
•  Maps are increasingly serving as an enabler for other
services such as displaying ads/price details on local
search, notifications on what is interesting nearby,
being notified when the user is late for an
appointment
Analysis and Viewpoints
Trends&
potential
•  There	
  were	
  an	
  es0mated	
  400	
  million	
  ac0ve	
  users	
  of	
  naviga0on	
  services	
  at	
  the	
  end	
  of	
  2012	
  
•  Major	
  players	
  like	
  Google	
  (map	
  maker)	
  and	
  Nokia	
  (map	
  reporter)	
  are	
  geared	
  to	
  collect	
  feedback	
  from	
  consumers	
  to	
  keep	
  
data	
  fresh	
  	
  
•  Services	
  like	
  OpenStreetMaps	
  and	
  Waze,	
  built	
  almost	
  en0rely	
  on	
  crowdsourcing	
  inputs,	
  are	
  witnessing	
  increasing	
  
adop0on	
  as	
  their	
  data	
  quality	
  improves	
  
Drivers
Sources:	
  CC	
  Analysis;	
  Industry	
  Inputs	
  
•  Building core mapping and navigation services require
high investments, which act as entry barriers for new
players
•  Keeping map and search data updated will remain the
biggest operational challenge for current map
providers
Challenges
•  Maps and positioning will become a foundation for
various other consumer services
•  As location goes mainstream, we anticipate
customized services for users who do not own cars or
use navigation
•  In	
  the	
  automo0ve	
  space,	
  loca0on	
  info	
  will	
  aid	
  high-­‐value	
  
service	
  crea0on	
  like	
  no0fying	
  the	
  user	
  when/where	
  to	
  
fuel	
  up,	
  nearest	
  service	
  centers,	
  allow	
  performance	
  and	
  
speed	
  tracking,	
  etc.	
  	
  
Analysis
25
Exploration and Local Search
Social	
  networks	
  like	
  Facebook	
  and	
  Foursquare	
  	
  are	
  pivo3ng	
  to	
  offer	
  place	
  discovery	
  
and	
  recommenda3on	
  services	
  
Sources: CC Analysis; Industry Inputs
•  Local	
  search	
  and	
  explora0on	
  is	
  witnessing	
  increasing	
  
innova0on,	
  with	
  companies	
  trying	
  to	
  use	
  social	
  media	
  
informa0on,	
  the	
  user’s	
  personal	
  history	
  and	
  interests,	
  
reviews	
  and	
  ra0ngs,	
  history	
  of	
  check-­‐ins	
  at	
  a	
  loca0on,	
  
and	
  other	
  means	
  to	
  help	
  people	
  find	
  interes0ng	
  places	
  
around	
  them	
  
•  With	
  the	
  rising	
  number	
  of	
  smartphones,	
  users	
  are	
  
genera0ng	
  a	
  wealth	
  of	
  geo-­‐coded	
  info	
  such	
  as	
  pictures,	
  
check-­‐ins,	
  posts,	
  etc.	
  that	
  can	
  be	
  mined	
  to	
  discover	
  
popularity	
  of	
  a	
  place,	
  0mings,	
  events	
  happening	
  at	
  a	
  
place,	
  etc.	
  
Key Highlights
Google
 Nokia/Microsoft
 Foursquare & Review Apps
 Facebook
•  Google+ Local incorporates
Zagat review info to be a
single database for places
within Google, with an
estimated 50 million places
and business listings
•  Google FieldTrip notifies the
user about places around
automatically
•  Nokia Lumia phones come
with City Lens, an augmented
reality app that overlays place
info when the camera is
pointed at a location
suggesting interesting places
•  Both Nokia and Microsoft let
users build collections of
places that they can share
with friends
•  Foursquare highlights an
Explore option that suggests
places based on algorithmic
score on history of likes,
dislikes, etc. from its
database.
•  Review sites are witnessing
M&A activity – Yelp acquired
Qwype, Europe’s largest
review site while Google
acquired Zagat
•  Launched a ‘Nearby’ tab in its
mobile site that lets users
discover places around them
personalized based on friends’
check-ins, likes and star
ratings
•  The recently launched
Facebook search provides an
easy interface to answer
questions about places and
people
26
•  Increasing amounts of location tagged information
and the ability to mine these for trends and answers
using Big data
•  Newer forms of outreach and promotion for local
businesses using location based targeting and
advertising
Analysis and Viewpoints
Trends&
Potential
•  Facebook,	
  Instagram	
  and	
  other	
  social	
  networks	
  will	
  increasingly	
  use	
  social	
  media	
  informa0on	
  to	
  highlight	
  popular	
  places	
  
•  Places	
  will	
  also	
  start	
  building	
  a	
  be^er	
  iden0ty	
  online	
  to	
  enable	
  interest	
  based	
  sugges0ons	
  (eg:	
  most	
  popular	
  place	
  to	
  
hang	
  out	
  over	
  the	
  weekend	
  for	
  a	
  drink	
  with	
  friends,	
  etc.)	
  
•  As	
  these	
  networks	
  already	
  have	
  an	
  established	
  user	
  base,	
  and	
  sizeable	
  business	
  lis0ngs,	
  this	
  could	
  poten0ally	
  lay	
  a	
  strong	
  
founda0on	
  for	
  loca0on	
  based	
  adver0sing	
  
Drivers
Sources: CC Analysis; Industry Inputs
•  Privacy concerns pose challenges as companies try
and use information made available on their networks
•  Companies will need to demonstrate effectivness to
get local businesses to participate by maintaining a
profile and invest in advertising on these networks
Challenges
•  As both the formal and crowd sourced database size
increases, mining the data, profiling the consumer and
providing not just location specific, but context
relevant suggestions and information becomes critical
Analysis
27
Augmented Reality
AR	
  apps	
  overlay	
  relevant	
  digital	
  info	
  on	
  physical	
  objects	
  to	
  help	
  discovery	
  and	
  learn	
  
more	
  about	
  the	
  place	
  
Sources: CC Analysis; Industry Inputs
•  Augmented	
  Reality	
  (AR)	
  is	
  a	
  new	
  technology	
  which	
  
provides	
  ways	
  to	
  blend	
  virtual	
  imaging	
  into	
  the	
  video	
  
stream	
  of	
  a	
  mobile	
  device's	
  camera	
  -­‐	
  in	
  real	
  0me	
  
•  Apps	
  and	
  devices	
  use	
  enablers	
  like	
  GPS,	
  camera	
  filters,	
  
gyroscopes,	
  etc.	
  to	
  iden0fy	
  physical	
  objects	
  and	
  places	
  
and	
  overlay	
  relevant	
  digital	
  informa0on	
  on	
  top.	
  
•  AR	
  is	
  also	
  used	
  in	
  gaming	
  to	
  enhance	
  the	
  player's	
  gaming	
  
experience	
  by	
  providing	
  exci0ng	
  new	
  ways	
  to	
  control	
  his	
  
ac0ons,	
  through	
  posi0on	
  and	
  3D	
  movement	
  

Key Highlights
Google
 Nokia
 Layar Browser
 Microsoft
•  Goggle attempts to merge
information display, speech
recognition, communication
capability and AR into a
goggles display
•  Google Ingress is a multi-
player real-time game that
has people performing real
world explorations and
activity to gather virtual
energy
•  Nokia City Lens app lets users
look for places around by
pointing their device at
places, as if creating digital
signboards over places that
one can explore with their
phone. This overlays details of
places on top of the live
images to display info on
category of places, name and
other info
•  Layar was an early pioneer for
augmented reality apps, now
touting a million downloads a
day. It uses GPS, compass and
other sensors in a user’s
mobile phone to provide a
“heads-up” display of various
geo-located points-of-
interest
•  Photosynth lets users create
3D navigable spaces by
stitching together 2D pictures
on Bing Maps
•  Users can see video clips and
images from sources like
Flickr, Twitpic, etc. when they
zoom into maps, providing
different dimensions of
exploring places with crowd
sourced pictures and videos
28
•  Affordable pricing of AR based apps on smartphones is
a key driver for adoption of this technology 
•  Improvements in pattern recognition and ability to
mesh information from multiple sensors to make sense
of a physical object or place
Analysis and Viewpoints
Trends&
Potential
•  AR	
  apps	
  are	
  forecast	
  to	
  generate	
  a	
  global	
  revenue	
  of	
  $300	
  million	
  by	
  2013	
  
•  Wearable	
  compu0ng	
  devices	
  such	
  as	
  Google	
  Goggles	
  that	
  use	
  augmented	
  reality	
  are	
  expected	
  to	
  be	
  the	
  next	
  phase	
  of	
  
evolu0on,	
  post	
  smartphones	
  
Drivers
Sources: CC Analysis, Mobile World Live, Juniper Research
•  Inferior image quality of the objects captured by the
existing augmented reality applications could
potentially hinder rapid or wide adoption
•  The current AR apps work only on devices with high
computational abilities and strong sensors, which are
still unavailable for mass-market consumers 
Challenges
•  Although Augmented Reality is a rapidly developing
technology with niche applications and use cases many
verticals including retail, logistics, video gaming, etc.,
CC strongly believes in its wide-scale adoption by
consumers in the coming years
Analysis
29
Location Based Alerts & Related Services
Loca3on	
  based	
  alerts	
  allow	
  users	
  to	
  share	
  their	
  loca3on	
  only	
  when	
  	
  near	
  certain	
  
places,	
  or	
  trigger	
  ac3ons	
  on	
  the	
  phone	
  based	
  on	
  user’s	
  loca3on	
  
Sources: CC Analysis; Industry Inputs
•  A	
  form	
  of	
  loca0on	
  based	
  alerts	
  allow	
  users	
  to	
  create	
  
geofenced	
  ‘zones’	
  of	
  interest	
  or	
  specific	
  points	
  around	
  
which	
  an	
  alert	
  is	
  to	
  be	
  triggered	
  
•  When	
  the	
  user	
  enters	
  or	
  exits	
  the	
  zone	
  or	
  approaches	
  a	
  
point	
  of	
  interest,	
  an	
  alert	
  or	
  reminder	
  is	
  triggered	
  
•  Precision	
  of	
  trigger	
  and	
  alert	
  varies;	
  pin-­‐point	
  accuracy	
  is	
  
not	
  guaranteed	
  	
  
•  Services	
  also	
  allow	
  users	
  to	
  share	
  their	
  loca0on	
  with	
  a	
  
select	
  group	
  of	
  friends	
  based	
  on	
  their	
  loca0on	
  and	
  0me	
  

Key Highlights
Handset Manufacturers
 Network Operators
 Third Party User Services
 Personal Tracking
•  Apple announced support for
location based reminders
from iOS 5 onwards
•  Google provides 3rd party APIs
for location reminders and
proximity alerts
•  Other platforms also support
some form of location alerts
­  JSR179, the location API in Java,
supports proximity alerts
•  AT&T announced a free
location-based alerts
mechanism based on cell-
id without using a device’s
GPS
•  UK’s O2 tried a similar
approach with customers
such as Starbucks, L’Oreal,
etc., to enable proximity
marketing 
•  There have been a number of
friend finder apps that attempt to
inform you when friends are
nearby (Loopt, Google Latitude,
Facebook Find Friends Nearby,
etc., but their adoption has been
limited due to privacy concerns
•  Groupon and other deal providers
are experimenting with deal
alerts wherein users are informed
of nearby deals
•  Apps like ‘Glympse’ allow
location tracking and sharing
amongst a closed group 
•  Various child, pet and
personal vehicle tracking
services allow users to set
safe perimeters, or geofences
that trigger an alert if the
child, pet or vehicle exits the
perimeter.
30
•  The text based alerts enable users with a conducive
interface and make the services available on wide
range of devices
Analysis and Viewpoints
Trends&
potential
•  Location based alerts are an enabler for proximity based marketing, an industry expected to grow to USD 300 mn by 2017
•  Operators are attempting to provide device-agnostic location triggers based on user’s movements, using cell-tower
information. While the accuracy of such solutions is relatively lower, they can work across platforms and even enable SMS
services
•  Solution providers are also working on potential solutions to alert the user to turn device’s GPS ON/OFF based on geofence
triggers
Drivers
Sources: CC Analysis; ABI Research; Industry Inputs
•  Battery drain remains a concern with phone based
solutions, as most of the services require location
enablers to be active in the background
Challenges
•  Although location based alerts have multiple
applications and use cases in terms of traffic alerts,
friend-finders, etc., CC believes the primary and
widely adopted use case will continue to be pull-
based deals and discount finders, which have clear
monetization capabilities for the service providers
Analysis
31
Hyperlocal Services and Commerce
There	
  is	
  an	
  increasing	
  focus	
  on	
  local	
  informa3on	
  to	
  accelerate	
  business	
  models	
  like	
  
Airbnb’s	
  neighbourhood	
  discovery	
  and	
  explora3on	
  process	
  
Sources: CC Analysis; Industry Inputs
•  Over	
  the	
  last	
  couple	
  of	
  years,	
  there	
  have	
  been	
  a	
  huge	
  
number	
  of	
  services	
  that	
  encourage	
  people	
  to	
  collaborate	
  
and	
  barter	
  services	
  or	
  product	
  usage	
  (AirBnB	
  for	
  ren0ng	
  
private	
  accommoda0on,	
  ZipCar	
  for	
  sharing	
  rides)	
  and	
  
collec0ve	
  buying	
  (Groupon,	
  Living	
  Social,	
  etc.)	
  
•  Loca0on	
  plays	
  an	
  enabler	
  role	
  in	
  many	
  of	
  these	
  services	
  
(eg:	
  finding	
  nearest	
  deal	
  near	
  you,	
  finding	
  
accommoda0on	
  in	
  a	
  par0cular	
  spot	
  in	
  town)	
  
•  Collabora0ve	
  buying	
  services	
  are	
  trying	
  to	
  aggregate	
  
buyers	
  in	
  a	
  par0cular	
  loca0on	
  for	
  common	
  discounts	
  
Key Highlights
Groupon
 Airbnb
 Uber/Zipcar
 Others
•  Groupon Now is an extension
of Groupon’s daily deals
service. Users can look for
nearby restaurants that have
deals running
•  The service has seen limited
success, partially due to lack
of breadth of local option
•  Airbnb allows users to offer
spare residential capacity like
a second home, a spare room
at home, etc. for rentals that
guests can pay for and stay
for a short period of time.
•  Airbnb Neighborhoods helps
users choose a neighborhood
to find properties to stay in
•  Uber app allows users to
plug in their location and
request a cab, prompting the
drivers in the area to
respond and pick them up
and at the end, driver inputs
the fare onto the Uber app
along with 20% gratuity
•  Zipcar is a membership
based car sharing service,
users view availability and
reserve a car and unlock the
vehicles anywhere using
access cards over sensors on
windscreens
•  Taskrabbit connects users to
people in the neighborhood
who can run errands 
32
Contents
Location Based Services in Enterprise Segment
Overview of Location Based Services
Location Based Services for Consumer Adoption
Location Based Services in Government Sectors
Author Profiles and Convergence Catalyst Credentials
LBS in Government Sectors 34 
Urban landscape & City Planning 35
Traffic Management & Alerts 37
Public Transport tracking & management 39
Security planning & Emergency Services 41
Maritime tracking 43
Location Based Services in Government Sectors
Urban
Landscape &
City Planning
Traffic
Management &
Alerts
Location Based Services in
Government Sectors
Public
Transport
tracking &
management
Security
planning &
Emergency
Services
•  Urban city planning
by integrating
information about
various city
initiatives 
Sources: CC Analysis
34
Maritime
Tracking
•  Integrate critical
information for
effective traffic
planning,
monitoring , road
closure information
•  Designing efficient
routes, operations
and integrated
transport systems
•  Detecting,
preparing and
responding quickly
to security threats,
natural disasters,
terrorist attacks,
etc
•  Aids port
authorities in
taking timely
decisions on all
maritime activities
•  GIS systems help in urban city planning by integrating information about various city initiatives like sewage, electricity lines, fiber cables, water
connections, etc 
•  They also help governance by keeping track of land records, population density, availability of government services, police patrolling, providing a
spatial view for city planning
•  GIS platforms support visualization, modelling, data queries, analysis of spatial information and facilitate collaboration between multiple agencies for
large-scale applications such as regional, environmental, ecological and natural resources planning and management. 
•  Planning agencies can use these in fields such as property assessment, emergency response, land use and planning, infrastructure planning, etc. 
Urban Landscape & City Planning
Sources: CC Analysis; Industry Inputs, ESRI
Description & Service Features
1.  Australia – The township of Hervey Bay uses
visualization and what-if analysis on alternative
urban growth scenarios for comparative analysis
and resource planning
2.  Honululu – The city administration uses GIS and
3D modeling to imagine the city in the future,
minimize upfront risks and optimize service
delivery
3.  Canada - Bowen Islandis exploring usage of GIS
modeling and landscape visualization to provide
context for community based sustainability
decision making
4.  Abu Dhabi – The Abu Dhabi Urban Planning
Council used 3D analytical capabilities of GIS data
to plan building heights and view corridors so
that the Grand Mosque is visible across the urban
landscape
5.  Libya – Libya uses GIS planning in the Third
Generation Planning project that provides
strategic plans for land-use decisions and urban
planning 
35
Key Deployments
1
5
 4
3
2
Key Players
 Offering
 Comments
ESRI
 •  ArcGIS & Location Analytics Tools
•  Compiles geographic data; analyzes mapped information; and manages
geographic information in a database
Mapinfo
 •  MapInfo Professional •  Mapping and geographic analysis application
NAVmart
 •  NAVTEQ data
•  For applications in Crime analysis, Homeland security, Emergency response,
Water and sewer, Zoning, growth and taxes, Service routing, Human
services
Autodesk
 •  Design Suites & Software
•  For Government Building Design, Electric and Gas Utility Planning, Design,
and Management, Government Agencies & Military Manufacturing, Road
and Highway Design, Water Infrastructure Software for Public Works
Intergraph 
 •  Geospatially Powered Solutions
•  For public safety and security, defense and intelligence, government,
transportation, photogrammetry, utilities and communications industries
Analysis and Viewpoints
Potential
•  Urban planning divisions will soon use 3D tools to create cities before these are actually built by incorporating planning, zoning, and
density guidelines
•  Active GIS market (affordable, easy-to-use) is resulting in lower costs and continual improvements in the hardware and software
components which in turn is expected to result in a much wider use of GIS by the government planning agencies
Sources: CC Analysis; Industry Inputs, Company Websites
36
•  Limitations of traditional methods for planning in a rapidly changing
urban landscape
•  Increasing resource requirements in cities requiring smarter
solutions to optimize infrastructure and capital expenditure 
•  Availability of geographic data for analysis and the ability to
combine various datasets for analysis, sophisticated calculations
and alternative solutions
•  Capability for dynamic query and analysis, display of information
and a more understandable representation
Drivers
•  Awareness of solutions and benefits for planning
•  Unstructured planning and lack of coordination between various city
administration agencies
•  GIS data uncertainties & fundamental issues of data security 
•  Lack of skilled human resource base and cost of collecting and
maintaining information in the rapidly changing urban landscape
Challenges
•  GIS can help integrate critical information for effective traffic planning, monitoring , road closure information, etc. and provide access to interactive
maps, real-time information for visualization or analysis
•  Authorities can run traffic scenarios in a short span of time which enables them to modify traffic information real time and plan traffic signals to
minimize traffic congestion
•  GIS applications also include traffic alert features where the system uses satellites tuned into real-time traffic reports to notify the public of unexpected
traffic delays and plot a new course around the heavy traffic
Traffic Management & Alerts
Sources: CC Analysis; Industry Inputs, Company Websites
Description and Service Features
1.  Australia – Vicroads maintains a Road Closures
and Traffic Alerts website, which provides
Victorians with real-time updates on roads
affected by damage, major crashes and extreme
weather events.
2.  U.S. – The South Bay Traffic Alert System provides
on-line, graphic-based information on current
and planned capital improvement projects,
construction activity, and special events that may
impede traffic flow in the 16 cities of LA County’s
South Bay
3.  India - Tamil Nadu had introduced Road Accident
Data Management System (RADMS), a software
that generates information on accidents for all the
roads in the state.) 
37
Key Deployments
1
3
2
Analysis and Viewpoints
Potential
•  Collection of traffic data can help estimate travel times at different times of the day/week, which can be used for better public transport
timings
Sources: CC Analysis; Industry Inputs, Company Websites
38
Key Players
 Offering
 Comments
TransModeler
 •  TransModeler
•  Integrated traffic simulation modelling with a geographic information
system (GIS) 
NAVTEQ 
 •  NAVTEQ Traffic
 •  NAVTEQ Smart Traffic Processor for real-time traffic information
ESRI
 •  ArcGIS and Traffic Analyst
•  Visualization and analysis tools; Tool for managing, planning, evaluating,
and maintaining transportation systems
•  Ability to analyse patterns and anamolies to reduce congestion and
travel time
•  Capacity to use traffic information for resource planning like road
expansion, one-ways, etc. 
•  Potential to analyse road accidents to respond with strategies for
traffic regulation, routing and positioning emergency services
Drivers
•  Low compatibility of existing traffic management systems with GIS
systems
•  Potentially high initial investments in GIS infrastructure 
Challenges
•  System consists of GPS tracking devices that are installed in some or all public transport vehicles that send back position, timing and speed information
to a consolidated GIS backend
•  Aids transport authorities in designing efficient routes, operations and integrated transport systems, dealing with the vast information, tracking and
monitoring services, safety and security systems, all contributing towards delivering a more effective public transportation system for the people
•  Allows passengers to see location of buses, expected amount of time for the next bus arrival, expected travel time and the choice of routes with real-
time updates directly to web or mobile device and reduces the uncertainty associated with public transportation
•  Allows authorities with a dynamic, robust, reliable, and cost-effective management system providing information about the routes which are busy,
routes which are affected by congestion, peak hours and non peaks hours, etc. 
Public Transport Tracking & Management
Sources: CC Research; Industry Inputs, Company Websites
Description and Service Features
1.  Australia - Customers travelling on Sydney Buses
can track their bus and get estimated time of
arrival with an app (TripView, TripGo or Arrivo
Sydney )which use information provided by
Transport for NSW 
2.  Pakistan - Installation of tracking devices in
buses made mandatory (Lahore) 
3.  U.S - Vehicle Tracking Management Systems, Bus
trackers, Mobile & Web Apps are prevelant
4.  India – Many Indian cities/states have mandated
deployment of GPS trackers in public transport
vehicles, including Delhi, Karnataka, Chennai, etc.
Delhi currently has about 4000 DTC buses, 379
cluster buses and 10K autos equipped with
tracking.
5.  U.K – Transport For London provides apps and
SMS based tracking for providing bus arrival
information based on GPS tracking
39
Key Deployments
1
2
3
5
4
Analysis and Viewpoints
Potential
•  Public transport tracking is expected to become mandatory in future as authorities look to improve the current system and encourage
more takers for public transport system
•  Tracking systems with the display units for arrivals and ETAs deployed near the bus stops are expected to open new avenues of
advertisement income for the public sector transport authorities
•  Analysis of GPS information from public transport vehicles can help understand traffic patterns, congestion and heat maps of activity in the
city that has huge potential as a data source for marketing purposes and to understand city urban spaces
Sources: CC Analysis; Industry Inputs, Company Websites
40
Key Players
 Offering
 Comments
Mentor
Engineering 
•  Mentor Streets
 •  Integrated Transit Intelligent Transportation System 
RouteMatch
Software
•  RouteMatch TS
•  RouteMatch for demand paratransit, or non-emergency medical
transportation
Indra 
 •  Vehicle Tracking Management System
•  Public passenger transportation operations assistance systems which offer
Real-time Management & Increased safety through Video Surveillance
•  Effective monitoring and control of public transport vehicles for
increased safety 
•  Efficient route planning and ability to understand traffic congestion
points
•  Increasing number of urban transport authorities mandating GPS
tracking of public vehicles for monitoring purposes
•  Availability of tracking devices and solutions at lower price points
and in telematics systems
Drivers
•  Cost implications and deployment across public vehicles
•  Consistent requirements and service planning across public
administration authorities to enable solutions of scale
•  Deployment and maintenance of GPS trackers in public vehicles
•  Evolving and differing regulations across city transport authorities
•  Infrastructure and maintenance costs associated
Challenges
•  GIS allows authorities to visualize activity patterns, map locations, and the multi- layered geospatial context in real time to help detect, prepare and
respond quickly to security threats, natural disasters, terrorist attacks, sabotage, and others to reduce exposure of risk and plan recovery
•  Many cities or countries provide an emergency services that automatically detect locations and direct response services when citizens call the helpline
number or send a distress SMS in case of emergencies
•  GIS offers spatial trend analysis to visualize vulnerabilities and damage consequences that can help plan response priorities and mitigation plans in
advance
Security Planning & Emergency Response Services
Sources: CC Analysis; Industry Inputs, ESRI
Description and Service Features
1.  Australia - National emergency warning/alerting
system Tasmania Fire Service was used to directly
alert people about bushfires via their phone
2.  U. S. – Citizens can call 911, that allows
governmental agencies to automatically detect
their location and send emergency help, if
required
3.  China. - Used indigenous Beidou positioning
system to provide monitoring and emergency
help coordination during the 2008 earthquake in
Sichuan
4.  Japan – GIS solutions were used in the response
to the earthquake and tsunami in 2011 to
determine grid maps of collapsed buildings that
needed to be searched, estimation of aftershocks,
minimize damage due to fires, contaiminated
water, etc.
41
Key Deployments
1
3
 4
2
Analysis and Viewpoints
Potential
•  Governments and private enterprises throughout the Middle East, Asia, Africa, and Latin America, are quickly adopting Remote Sensing and
GIS in maximizing security programs
•  3G network standard multimedia broadcast/multicast service (MBMS), can be used to broadcast (push) emergency messages to defined
areas with rich multimedia content such as voice instructions and detailed evacuation maps 
•  Social media trend analysis is an emerging topic for agencies involved in homeland security. For instance FBI issued a RFI from industry on
commercial tools to provide social media alert, mapping and analysis y to "quickly vet, identify, and geo-locate breaking events, incidents
and emerging threats" and enhance its "situational awareness and strategic decision making
Sources: CC Analysis; Industry Inputs, Company Websites
42
Key Players
 Offering
 Comments
Geneva Software
Technologies 
•  Natural Disaster Information System
•  Multi-lingual cell broadcast service; Patented technology, VIVID compact
enough to be stored on a SIM card and compatible with all Indian handsets 
ESRI
 •  Arc GIS Software & Maps
•  For modelling potential disasters and maximising readiness to co-
ordinating response and recovery
Cadcorp
 •  Web mapping software
 •  Used by police, fire and ambulance service
Nixle
 •  Local SMS delivery technology platform
 •  As of August, 2012 Nixle has 6,000 agencies and 1,000,000 subscribers
•  Regulatory requirements in countries (eg: E-911 in the US)
•  Ability to quickly react to emergencies to plan, respond, mitigate
and recover
•  Use situational awareness to track potential security threats and
suspicious patterns
•  Ability to simuate conditions of emergency in advance to plan
response appropriately
Drivers
•  Lack of consistent, standardized data across country which prevents
true interoperability between all levels of government
•  Initial investments to enable services are high
•  Require coordination between multiple government and corporate
players like carriers, data providers, different government bodies,
etc
Challenges
Maritime Tracking
Sources: CC Analysis; Industry Inputs, ESRI
Description and Service Features
1.  Ireland, Spain, Argentina, Singapore & NZ –
Coast guards/maritime safety agencies use GIS
solutions for search and rescue planning
2.  Britain – British Waterways manages a 2000 mile
water network and associated info with GIS info
integrated into their SAP ERP
3.  U.S – Port of San Diego uses GIS to map all critical
facilities for emergency response
4.  Canada –Vancouver port authority uses GIS
systems to automatically identify ships and assign
berths at the ports depending on size and cargo
5.  India – Maritime and security authorities are
working on initiatives like identification of ships
in the Indian Ocean Region, tracking, alerts, etc.
to enhance the situational awareness and
strengthen coastal security
43
Key Deployments
•  GIS helps port authorities in taking timely decisions on all maritime activities including safety and security, border control , law enforcement, defence,
marine environment protection, fisheries control, trade and economic interests etc. Some key benefits using maritime tracking are:
•  Display graphical summaries for precise areas and specified months of the year
•  Supply on-line, maritime navigational charts
•  Provide support for Electronic Data Interchange (EDI) operations to seamlessly integrate suppliers, shippers, and clients
•  Give detailed routing and logistics support for shipments
•  Maintain support for Vessel Tracking Control (VTC) and integrate with current port operations
•  Ship's database formation and support and the vessel’s movement simulation, based on operator's data
1
1
1
2
4
3
1
1
5
Analysis and Viewpoints
Potential
•  Maritime situation awareness system incorporating feeds from various sensors like radars, electro optic sensors, MET sensors, AIS, IAIS and
underwater sensors being developed currently to integrate existing and future maritime surveillance systems into an integrated Maritime
surveillance network
•  Increased focus on research in the areas of unmanned vehicles for surveillance, maritime environment, vulnerability reduction of large
maritime composite structures and simulation tools to ensure the safety of personnel working hostile maritime 
•  Predictive analytics and behavioural models for maritime tracking to identify suspicious activities by likening existing data with patterns
recognized from examining previous data is expected to be extensively used for MT in future
Sources: CC Analysis; Industry Inputs, Company Websites
44
Key Players
 Offering
 Comments
ESRI
•  ArcGIS for Maritime 
•  ESRI Nautical Solution
•  Charting provides the ability to easily create, maintain, and publish nautical products
•  Tools for quality control, cartographic product generation, and workflow management
Applied Science
Associates
•  Search & Rescue Optimal Planning System
•  Integrated Ocean Observing and
Modelling Platforms 
•  Solutions for Marine Response & Crisis Management
EarthData
 •  SIMmetry system architecture
•  Offers 2D GIS fully synchronized with 3D thematic mapping, query, analysis capabilities,
and analytical modelling
FleetMon.com
 •  FleetMon Explorer
•  Provides real-time tracking, scheduling information and analysis for ships and ports
worldwide
•  Governments’ emphasis on improving port security and maritime
efficiency
•  Need to maintain continuous vigil at the waters and detect threats
before they cross the borders 
•  Better inter-agency communication and coordination of action
•  Ability to model and visualize port operations to enable significant
cost savings
Drivers
•  Automatic Identification Systems are expensive and are difficult to
maintain for small ships 
•  Development of cross domain protocols and exchange standards
for transmission and interoperability of traffic data
Challenges
Contents
Location Based Services in Enterprise Segment
Overview of Location Based Services
Location Based Services for Consumer Adoption
Location Based Services in Government Sectors
Author Profiles and Convergence Catalyst Credentials
Shrinath V
Shrinath has over a decade of experience creating products with global brands like Nokia, Motorola and Texas
instruments and leading LBS startups such as MapmyIndia. In his last role, Shrinath led new product ideation as well as
the global product management team that designed and delivered Location services for Nokia’s Asha phones, amongst
the most successful LBS products launched by Nokia. Earlier, as Associate VP at MapmyIndia, Shrinath led product and
portfolio management for the company’s leading in-car GPS portfolio, also supporting marketing and partner activities
with major car companies like Toyota, Suzuki and Tata Motors. At Motorola, he managed new product introduction and
launch for several phones in South East Asia, and managed digital content partnerships for the region. He started his
career working on software and drivers for embedded systems for early versions of Texas Instruments’ OMAP systems. 

Shrinath has extensive hands-on experience across the product lifecycle of mobile devices and Location services - from
new product ideation/introduction, consumer research, hardware and software portfolio management, vendor
management, marketing, PR, product launch, in-market support and business development. Shrinath has a CS degree
from one of India’s leading institutes, NIT, Calicut, and an MBA in marketing from SPJIMR, Mumbai.

Shrinath currently freelances as a consultant and has collaborated with Convergence Catalyst for this report. He is
currently engaged as a consulting tech editor with www.yourstory.in, India’s leading platform for startups, and as a
product consultant with Indicus Analytics, India’s leading economics research firm.

Worked with Companies: Texas Instruments, Motorola, MapmyIndia and Nokia
Yagna Teja
Yagna Teja, Associate Consultant: Yagna has over two years of experience in the Research & Consulting industry.
He has conducted extensive Research & Analysis on various projects during the last two years and has been
exposed extensively to the knowledge network within the Telecom Industry. He has executed projects on the 4G/
BWA rollout in India and growth projects for the Indian telecom companies. He has also undertaken India focused
research across Industries. His area of expertise is Market Research and Trend Analysis.

Yagna is an engineering graduate from the Indian Institute of Technology, Roorkee (IITR)
Jayanth Kolla
Jayanth brings over a Twelve years of experience in Technology, Product Marketing, Research and Strategy
Consulting in the Telecom Networks, Mobile Devices and Mobile VAS domains. He has held various roles in
Telecom Carriers, Handset Manufacturers and Management Consulting firms.
 
He was involved in the roll-out of India’s first rural wireless telephone network for a private carrier, implementing
SHLR, testing of CDMA devices & FWTs, successful rollout of multiple GSM and CDMA handsets, developing
multiple MVAS product offering & business growth plans and telecom research & advisory for various players
across the value chain.
 
His areas of expertise are Product Marketing, Market Research & Analysis, Tracking and Publishing on current
Telecom Trends. Having worked for key players in the Telecom industry, Jayanth brings invaluable domain
knowledge that spans across Business Strategy, Technology, Product and Operations.

Currently, as a Partner with Convergence Catalyst, Jayanth advises various companies in the Telecom, Media &
Technology space on Market Entry, Business Growth and Product & Service offering strategies. 

Worked with Companies: Tata Teleservices, Kyocera, Motorola, Nokia and Analysys Mason
About Convergence Catalyst
Convergence Catalyst is a Bangalore-based Telecom Research & Advisory firm. Convergence Catalyst
(CC) has been formed by experienced Indian Telecom Industry professionals and leverages it's hands-on
experience to offer Research & Advisory Services to various Indian and global companies. We
offer Market Entry, Business Growth and Products & Services Offering Strategic Advisory (Business
Advisory & Go-To-Market Planning) and Custom Research to the clients.

The company aids various organizations in the Telecom, Media and Technology space to fine-tune their
business and product offering strategies in order to emerge as leaders in the rapidly converging world.
We primarily focus on Wireless Technologies Evolution, Smart Devices, Chipsets, Apps Ecosystem,
VAS (Value Added Services), Customer Experience Management (CEM, Data Analytics in Telecom),
Mobile Broadband and Convergence areas, for India and other emerging markets. CC's key service
offerings include Market Analysis, Product Marketing Advisory, Investment Advisory and
Custom Research.
Thank You

www.convergencecatalyst.com




E-Mail: info@convergencecatalyst.com 
 
 
 
Twitter: C_Catalyst

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CC - Location based services - Global deployment & adoption trends - 2013

  • 1. Overview of Various Location Based Services and 
 Their Deployment & Adoption Trends Around the World April 2013 Shrinath V, Yagna Teja & Jayanth Kolla
  • 2. Preface Mention location based services (LBS), and most people think of maps and check-ins. Location based services (and the allied geo-spatial services) have a potential and scope much wider in fields ranging from urban governance, fleet management, data analytics and local exploration. Though many of the previous years have been heralded as the time ripe for LBS, it is only recently that many pieces of the puzzle are falling into place. At one hand, GPS enabled smartphones are commonplace, generating a wealth of location info. On the other hand, governments have recognized the benefits that geo-spatial services can bring to governance. The enterprise segment is exploring the potential of location based analytics and location based advertising, amongst others. With global interest in the potential of LBS, newer business applications are evolving for various domains. However, in our opinion, there is a lack of awareness of what LBS can bring to the table and how it can be applied. This is one of the key factors constraining the growth of the industry. Key thinking behind the report: We realized that there is no clear reference point for what location based services can offer, growth drivers, barriers to adoption and what others have implemented and/or are experimenting with? This report aims to highlight key services, categorized by their applicability to the enterprise, government and consumer domains. This is not an exhaustive report of all services; rather, we have picked services that are indicative of what benefits location can bring to existing solutions. As the intention is to highlight a variety of existing services, we have intentionally omitted some newer advances in the domains such as indoor positioning, NFC based applications, etc. About Convergence Catalyst: Convergence Catalyst is a young and nimble Telecom Research and Advisory firm focusing on the Indian market. Convergence Catalyst (CC) principals bring decades of relevant Telecom experience in the Indian Telecom and LBS Industry. Having been Technocrats, Product Marketers, Analysts and Business Consultants, they bring a keen insights into emerging market dynamics. For this report, Convergence Catalyst has collaborated with Shrinath V, who in his last role, led the global product management for location based services for Nokia’s Asha range of phones. Shrinath has a long history of on-ground and strategic experience in the location based services and mobility domains having worked with many global industry leaders in this space over the last decade.
  • 3. Contents Location Based Services in Enterprise Segment Overview of Location Based Services Location Based Services in Government Sectors Location Based Services for Consumer Adoption Author Profiles and Convergence Catalyst Credentials
  • 4. LBS1 - Convergence of multiple technologies •  Location based services (LBS) are a part of geo- spatial or geo-information systems that rely on a mapping representation, positioning information (through GPS, cell-tower, WiFi, etc.) and content or service providers who can customize or enhance their offering ((eg: find nearest shop, share one’s location, see nearest deals, etc.) •  The geo-spatial industry in India was estimated to a $3 billion business in 2011 employing over 135K people in a BCG report prepared for Google •  LBS have a wide array of applications for individuals, enterprises and government services: mapping, navigation, local search, business intelligence and analytics, fleet and vehicle tracking, emergency and disaster management solutions, etc. Introduction to Location Based Services Source: CC Analysis, Industry Inputs, BCG report for Google mapping services GIS Internet Mobile Devices Mobile Internet Mobile GIS Web GIS LBS Note 1: Location Based Services (LBS) are a part of the larger umbrella of Geo-Spatial Services. For the purposes of this report, we these terms synonymously Location based services cover a wide range of services that are directly dependent on maps and navigation, or have indirect applications like adding location information to photos, tweets, etc. 4
  • 5. Americas, 51.0% Europe, 17.7% Asia Pacific, 25.0% MENA, 6.3% Location Based Services – Market Size and Growth Drivers Sources: CC Analysis & Estimates, Pyramid Research, Vision Gain, Gartner, McKinsey Global Institute, eMarketer LBS Market Size (By Geography) •  Factors driving the growth of location based services include: ­  Availability of cheaper GPS enabled devices ­  High interest in personalizing services based on users’ location information and history ­  Advancements in analysis capabilities ­  Evolving business models like mobile advertising, global deployments of 3G and 4G wireless services promising ubiquitous connectivity ­  Cost benefits by deploying solutions like vehicle tracking and fleet management ­  Government regulations regarding use of data Global LBS – Market Size ($Billion) 2.8 4.4 10.3 2010 2012 2015 5
  • 6. 6 Strong revenue growth expected over the next few years 0 3 6 9 2011 2012 2013 2014 2015 2016 2017 North America Latin America Western Europe Eastern Europe Asia Pacific Middle East & Africa •  Much of the growth in LBS is expected to come from the countries in the Asia Pacific regions, especially India & China, largely due to estimated growth in wireless consumers to 2 billion users by 2017 •  LBS Revenues for the regions of Latin America, Eastern Europe and the Africa & Middle East regions are also expected to grow but at a lower rate than North America, Western Europe & the Asia Pacific regions Global LBS Revenue by Region (USD, Billion) Sources: CC Analysis; TCS LBS White Paper; Industry Inputs
  • 7. •  Many consumer services offer some customization based on current location, place or friend finders, mapping & allied functions like navigation, traffic, etc. Mapping, discovery and infotainment Tracking LBS Services Find places or friends nearby, maps, add location to posts, etc. Analytics Category Key Examples Comments Location Based Services – Overview of Key Services Emergency support and disaster management Location based Games & Augmented Reality Advertising Vehicle & Fleet, Supply Chain & Inventory Mobile coupons, ads, deal finders, etc. Real life games like Google Ingress, apps like Layar, City Lens, etc. Emergency 911, disaster recovery services, etc. Business intelligence solutions, sales and distribution tracking, etc. •  Resource tracking with dynamic distribution, taxis, rental equipment, fleet scheduling, RF Tracking etc •  Pinpoints consumers location and provides location- specific ads on their mobile devices or uses location for ad retargetting •  A new range of location and AR services include overlaying digital info on physical objects for discovery or gaming, powering wearable computing, etc. •  Location helps planning urban facilities and elements like locating emergency services, directing help during emergencies and disasters, etc. •  Traditional BI tools are adding location elements to offer precise geo-analysis. Other business use cases include store and catchment area planning, drive time analysis, sales comparison across areas, etc. Source: CC Analysis, Industry Inputs
  • 8. 8 Key Consumer Use Cases for LBS •  Main consumer use cases for LBS globally include applications related to travel and socializing: GPS navigation, weather alerts, traffic updates, restaurant reviews and locating nearby businesses •  Navigation is the most popular application used by 46% of all LBS users. Friend Finders constitute 22% of LBS app use cases. 26% use LBS to find restaurants and entertainment venues, 19% for public transport schedules and12.5% for deals and offers •  Friend Finders and location sharing are popular in Latin America, with 39% stating it as the top reason to use LBS, compared to 20% in Europe, 11% in India and 9% in North America in a survey conducted by TNS, Mobile Life in 2012 •  In the technology-saturated markets of developed Asia, 36% of people use LBS to find restaurants and entertainment venues nearby, whereas in China this falls to 17%, and sub-Saharan Africa, at 10% Source: CC Analysis, Industry Inputs, TNS-Mobile Life N.A - Family Trackers, Mapping & Navigation L.A - Friend Finders EU – Mapping & Navigation APAC – Restaurant Finders MENA – Navigation, Safety, Emergency & Tracking
  • 9. Contents Location Based Services in Enterprise Segment Overview of Location Based Services Location Based Services in Government Sectors Location Based Services for Consumer Adoption Author Profiles and Convergence Catalyst Credentials Relevance of LBS in Enterprise Verticals 9 Fleet Management & Vehicle Tracking 10 Business Intelligence and Analytics 12 Location Based Advertising 14 Map Based Visualization 16 Sales and Distribution Planning 18
  • 10. Location Based Services are Used in Multiple Enterprise Verticals Relevance In Domain FMCG Telecom Retail BFSI Automotive Consumer Durables Fleet Management and Vehicle Tracking Business Intelligence and Analytics Location Based Advertising Map Based Visualization Sales and Distribution Planning Completely Relevant Highly Relevant Relevant Less Relevant Irrelevant Relevance of Location Based Services in Various Enterprise Verticals Sources: CC Analysis 10
  • 11. Fleet Management and Vehicle Tracking Sources: CC Analysis; Berg Insights; Industry Inputs Vehicle Tracking- Principle of Geo-Location based on the GPS Service Features •  Vehicle tracking systems use GPS technology to identify, locate and maintain contact reports with multiple fleet vehicles in real-time •  Fleet management solutions integrate data logging, satellite positioning and data communication for managing a company’s transportation fleet to enable services such as: ­  Vehicle financing ­  Vehicle maintenance ­  Vehicle telematics (tracking and diagnostics) ­  Driver and Speed management ­  Fuel management Key Industry Trends •  Automotive Manufacturer Initiatives ­  Mercedes-Benz offers FleetBoard vehicle computer on board its Actros trucks ­  Volvo offers Dynafleet as standard fitment on trucks ­  Scania is rolling out the Scania Communicator on its trucks •  Leading Solutions Providers by Deployments ­  Masternaut – Largest player in Europe (>250K units) ­  TomTom Business Solutions – Over 200K units in Europe ­  Digicore & Trimble – Over 100K units each in Europe ­  Transics – Over 75K units in Europe ­  Qualcomm Enterprise Services– Over 350K units in NA ­  XATA & Peoplenet – Over 110K units each in NA 11 Description & Usage FMCG Telecom Retail BFSI Automotive Consumer Durables Service Call Flow GPS Telecom GPRS GSM Servers View on the Device Internet 2 3 4 5 6 1
  • 12. Analysis and Viewpoints Potential •  Active fleet management systems being deployed in the commercial vehicle fleets in Europe is expected to reach 5.7 million by 2016 growing at a CAGR of 17.9% from 2.5 million in 2011 •  Leading automotive manufacturers have announced fleet management solutions as standard line fitment in the recent years, which greatly increases awareness and adoption Sources: CC Analysis; Berg Insights; Industry Inputs, Company Websites 12 Key Players1 Offering Comments Masternaut •  Masternaut Communication Centre •  Vehicle Tracking, Integrated Sat-Nav and Phone, Job Scheduling and Messaging all in one system TomTom •  WORKsmart fleet management •  Real-time location, speed, mileage and fuel consumption data Digicore •  Ctrack FleetConnect; Ctrack Assist; Ctrack Solo •  Manages fuel usage, license renewals and traffic offences to toll fees, vehicle service schedules, driver profiles and any other aspect of fleet Transics •  TX-Connect •  Platform giving real-time fleet information Qualcomm Enterprise Services •  QHOS •  Automates driver logs and is fully compliant with the latest EOBR regulations of the FMCSA •  Optimization of fleet operating costs and carbon emissions •  Need for over the air security features and enhanced control of fleet vehicles •  Regulatory mandates (such as CSA - Compliance, Safety, Accountability; and HOS - Hours-Of-Service revisions in North America) •  Recent diesel emission regulations mandate fleet management for companies in U.S Drivers •  Technology Inplementation- Infrastructure costs and lack of ubiquitous connectivity are the major barriers for adoption •  Legal concerns over using tracking technologies in countries ­  In UK, the law specifies that companies must inform drivers if they use telematics to monitor vehicles for purposes other than asset tracking •  Lack of global standards and uniformity of technologies across the globe Challenges Note 1: Other notable companies include FleetMatics, Networkfleet, Wireless Matrix, Telogis, Trafficmaster/ Teletrac, WebTech Wireless, Trimble, Autotrac, Zatix, OnixSat, Copiloto Satelital, Satrack and Tastets System
  • 13. Business Intelligence & Analytics Sources: CC Analysis; Industry Inputs, ESRI, Company Websites Service Call Flow - Picture Service Features •  LBI is the convergence of geo-location and conventional BI resulting •  Helps bring spatial and temporal context to business analytics and intelligence systems •  Location cognizance can be integrated into: ­  Front & Back Office Applications ­  Field Operations ­  Retail Store planning and cactchment analysis ­  Supply Chain Management ­  Customer Relationship Management Key Industry Trends •  SAP announced a partnership with Google to integrate Google Maps, Earth and Street View visualization with SAP business intelligence and other applications •  IBM announced contracts with four major cities to use their location-based analytics to repair eroding infrastructure as part of IBM's Smarter Cities Initiative •  ESRI offers a web-based Business Analyst Online tool that uses GIS technology for on-demand analysis and visualization of demographic, consumer spending, and business data based on area of interest. 13 Description & Usage Business Intelligence & data Warehousing Systems GIS & Geospatial Data Location Intelligence for: •  Contextual Decision Capability •  Improved Productivity and Revenues •  Discover new growth opportunities BusinessData LocationData FMCG Telecom Retail BFSI Automotive Consumer Durables
  • 14. Analysis and Viewpoints Potential •  With the rise of big data, it is easier to analyse huge volumes of location and context information for intelligence. Location analytics is expected to grow significantly and is expected to be a $9 billion market by 2016 •  Convergence of analytics and advertising is expected to drive the future of Location based BI & Analytics when consumers can be anonymously targeted through multiple social, geographic, physical and emotional indicators •  Real time location data aggregated with GIS information, BI tools and an enterprise data warehouse allows mining of real time information patterns Sources: CC Analysis; ABI Research, Industry Inputs, Company Websites 14 •  Ability to identify patterns and use them to optimize business aspects like store planning, catchment analysis, marketing effectiveness, etc. •  Huge volumes of location stamped information due to GPS availability at lower price point •  Better analysis capabilities with the rise of big data and increased customer engagement Drivers •  Data privacy is the major barrier as analytics can get sophisticated to the extent of consumers feeling uncomfortable at the level of insights being received due to extensive targeting by companies •  Inconsistent availability of location information and lack of standardization for location information Challenges Key players Offering Comments Oracle •  Oracle Spatial and Graph •  Offers spatial manipulation and analysis for location data ESRI BAO •  Demographic, consumer spending and other spatial data analysis •  Provides on-demand analysis and visualization on maps for store planning, catchment area analysis, etc. SpatialPoint •  Customized applications •  Integrates business intelligence and mapping functionality with location- based data Galigeo •  Analytics tool •  GIS systems for multiple industries MomentFeed •  Location Engagement Analytics •  Dedicated interface to monitor, measure, and manage multiple locations Geotoko •  Marketing & Analytics Platform •  Campaign management platform that allows businesses to run contests
  • 15. Location Based Advertising Sources: CC Analysis; Verve Mobile; Industry Inputs Location Based Advertising - Service Call Flow Service Features •  Location based advertising uses the user's current location, current time, history and/or other contextual information to refine ads to be shown •  It helps target a consumer base close to an actual retail location or in an area. Some examples of services include: ­  Retargeting of mobile ads based on location information ­  Loyalty Programs for check-ins ­  Deals and offer alerts based on current or intended location ­  Geo-fencing alerts and reminders that are triggered only in a particular radius of interest ­  Location history analysis to suggest new products or services based on previous visits Key Industry Trends •  Google introduced an Enhanced AdWords product that allows retailers to create geofences for ad campaigns •  Contextual analysis and mining is another growing trend, where the user’s location, his history, the current time and/or other sensor info is analysed for better understanding their wants and desires •  Newer forays into Augmented Reality apps could also be used for location based advertising 15 Description & Usage Media Gateway Radio Info Query + Location GPS Location Location Engine FMCG Telecom Retail BFSI Automotive Consumer Durables
  • 16. Analysis and Viewpoints Potential •  36% of mobile marketing campaigns in 2012 used geofencing or geoaware targeting up from 17% in 2010. Global mobile advertising and marketing is expected to reach $22.5 billion by 2016 - about 15.2 percent of all online ad spending •  As users increasingly adopt Smartphones and tablets, innovative location based advertising formats will evolve suited for these form factors and context (Eg: price comparison based on bar codes, personalized search/purchase suggestions based on user's location and interests) Sources: CC Analysis; Berg Insights; Industry Inputs, Company Websites 16 •  Location presents immediate context of the consumer and an opportunity to maximize ad spend effectiveness by targeted ads in a pre-defined vicinity •  Penetration of smart devices and ubiquitous connectivity drives adoption •  Higher advertising impact and improved customer satisfaction by understanding the consumer better through real-time research •  Ability to forecast future patterns basis past location history •  Highly local brand awareness and customer intimacy Drivers •  Consumers privacy concerns about LBA’s intrusion over the risk of being monitored by companies •  LBA ads are still derived from web advertising; new, engaging formats are required for effectiveness and mainstream adoption •  Pricing models are yet to evolve to ensure effective ROI for LBA Challenges Key Players Offering Comments Facebook •  Free WiFi for branding •  Offers free WiFi in exchange for the user checkin on the place's Facebook page Foursquare •  Foursquare lists •  Tool to broadcast branding messages Google •  Enhanced Adwords •  Allows businesses to create geofences to display and manage AdWords campaigns Placecast •  Opt-in mobile offers •  Contract with O2 to re-sell Placecast services as a white label service in U.K Sense Networks •  AdMatch Platform •  Transforms location data into behavioral profiles and offer user-based audience targeting at scale
  • 17. Map Based Visualizations Sources: CC Analysis; Industry Inputs, Company Websites Eg: Visualization of Racial and Ethnic Groups in the US (Based on Census samples collected between 2005-09) Service Features •  Maps serve as a visualization layer for information like places of interest, traffic, route planning, spatial analysis, weather reports, etc. Some of these include: ­  Map Data ­  Local Search ­  Route Planning ­  Voice guided Navigation ­  Listing places and/or boundaries of properties, wards or municipal boundaries ­  Spatial analysis on a map background for patterns or density analysis •  Store locators enables customers to enter specific details such as zip or post code, address or area and then subsequently lists out the nearby stores or products with interactive maps and driving directions to the stores Key Industry Trends •  Google offers an open source Store Locator Utility Library that lets owners use features like list of stores, InfoWindow with detail, HTML5 geolocation, street view, autocomplete search and directions •  The New York Times created heat maps of racial and ethnic distribution, education levels, income and housing from local data samples from the Census Bureau's American Community Survey collected between 2005 to 2009 17 Description & Usage FMCG Telecom Retail BFSI Automotive Consumer Durables
  • 18. Analysis and Viewpoints Potential •  Increasing amount of location tagged and sensor data will add contextual richness to map based overlays that will help develop new patterns of discovery and engagement like the heat maps of the places where youth hang out over the weekends, etc. •  As browsing increasingly shifts to mobiles and tablets, store locators will be key to help people on the go find places or offers nearby Sources: CC Analysis; Industry Inputs, Company Websites 18 •  Open Source libraries and projects that offer ability to integrate business data as layers onto maps for visualization •  Ability to spatially visualize data through heat maps and run comparitive analysis •  Store locators offer a convenient way for customers to find the stores/shops/dealers etc. near them and directions to get there Drivers •  Most of the map services are free and not guaranteed, hence the company has no obligations for the services it provides to the clients •  Necessity to have business or store location data in a commonly understood location format •  Technological problems in parsing address information easily into geocodes that can be visualized on maps Challenges Key Players Offering Comments Shopify Store Locator •  Store Locator Application •  HEAT-MAP Report indicating customer demand information OpenStreetMaps •  Download/host map data on server or use APIs •  Allows individuals or firms to edit or add data they require to the OpenStreetMap data set Google •  Store Locator Utility Library •  Lets owners plot list of stores, InfoWindow with detail, HTML5 geolocation, street view, autocomplete search and directions MapmyIndia •  Web-based analytical and display tools •  Includes Geographic Display, Gap Analysis, Sales Analysis, Geo-marketing Applications, Market Survey, Catchment Analysis, Trade Area Analysis, etc.
  • 19. Sales & Distribution Planning Sources: CC Analysis; Industry Inputs, Company Websites Eg: Sales and Distribution Analysis Tools Service Features •  Sales & Distribution tracking and monitoring systems empower organizations to manage their business operations, provide a common interface to link geographies for analysis, guides the sales force by enabling real-time analysis •  Location based analysis offers a common platform to plan functions like ­  Sales & Distribution Management ­  Inventory Management ­  Asset Management Key Industry Trends •  Uninor uses Telenor’s electronic Distribution Management System, which pulls in data from various sources such as the Sales Tracking System (STS) •  Vodafone streamlined its Turkish sales and distribution channels with the implementation of centralized web-based software and connected their Turkish headquarters directly with its distribution center 19 Description & Usage FMCG Telecom Retail BFSI Automotive Consumer Durables
  • 20. Analysis and Viewpoints Potential •  Location enabled tools can assist in optimal placement of retail centers, distribution outlets and other parts of the sales chain •  Sales planning tools can provide contextual geographic information about market potential, competitor sales, sales beat for on-ground feet-on-street, local government boundaries and taxes, etc. Sources: CC Analysis; Industry Inputs, Company Websites 20 •  Sales and distribution planning tools aid in market segmentation, marekt penetration and sales analysis •  Helps in unlocking and capturing new opportunities with real-time insights Drivers •  Collating data into systems and establishing new processes to gather information Challenges Key Players Offering Comments Proceed Interactive •  Automated Sales Lead Distribution System •  Web-based, automated sales lead distribution system to allow each owner to log in and see daily sales leads as well as to provide feedback on the quality of the leads Versalinks •  Customer & Sales Analyst •  Multi-dimension analysis and reporting tools built on geographic customer distribution and sales information Oracle •  Oracle Spatial •  Aids users in managing geographic and location-data in a native type within an Oracle database
  • 21. Contents Location Based Services in Enterprise Segment Overview of Location Based Services Location Based Services for Consumer Adoption Location Based Services in Government Sectors Author Profiles and Convergence Catalyst Credentials Relevance of LBS in Various Consumer Services 22 Growth Drivers & Barriers to Adoption 23 Mapping and voice guided navigation 24 Exploration and local search 26 Augmented Reality 28 Location Based Alerts & Related services 30 Hyperlocal services and commerce 32
  • 22. 22 Relevance of Location in Various Consumer Services Mapping LBS Services' Popularity vs. Relevance of Location Info Relevance of Location Info PopularityofService/Adoption Social Network Updates Maps Navigation Sources: CC Analysis; Berg Insights; Industry Inputs, CNET, AllFacebook, Marketing Land, Huffington Post Check-in Services Photo Sharing Low High High Note: Size of the bubble is indicative of service adoption/active subscribers for the service
  • 23. Growth Drivers and Adoption Barriers of LBS in Consumer Space Key Growth Contributors: -  Smartphones with GPS support available at lower price points -  Underlying enablers like GPS positioning available for free -  Growing awareness of LBS benefits with apps like maps and search -  Seamless integration with content creation services like taking photos, posting SN updates, etc. Our Viewpoint -  Location info contextualizes web and mobile information around where the user currently is, making it easy to offer ‘Here and Now’ solutions -  Location can be tapped as an attribute to enrich content creation on mobile devices, as well as enable rich crowdsourcing services -  Platforms enable location info to be combined with various other sensor info like accelerometers, gyroscopes, camera filters, etc. to offer a richer mesh of info for services to tap into. -  More localized and context driven services expected in the next few years Barriers to Adoption: -  GPS based services drain smartphone battery on usage -  Unexpected side-effects of using services cause huge privacy concerns (eg: posting geocoded photos (public info) can reveal your house address (private info)) -  As LBS use cases proliferate, regulations are being rethought across different countries on what can be done with the data Sources: CC Analysis; Industry Inputs 23
  • 24. Mapping and Voice Guided Navigation Sources: CC Analysis; Industry Inputs •  Core  maps  and  naviga0on  services  include  mapping,   local  search,  rou0ng  and  voice  guided  naviga0on.   Addi0onal  services  include  live  traffic,  predic0ve  traffic   based  rou0ng,  etc.   •  More  people  use  maps  on  smartphones  than  portable   naviga0on  devices.  Google  Maps  remains  the  most   popular  Maps  service  on  the  web   •  Desktop  web  browsers  and  tablets  without  GPS  support   use  geoloca0on  APIs  that  lets  them  get  an  approximate   posi0on  using  Wi-­‐Fi  connec0ons.  This  lets  them  offer  a   ‘My  Posi0on’  feature  on  websites  or  applica0ons   •  Most  maps  players  provide  API  access  to  key  features  for   3rd  party  integra0on   Key Highlights Google Nokia ‘Here’ Apple Maps Others •  Google Maps is currently offered in over 50 countries; navigation and traffic are available in about 42 countries •  Other products include Google street view, Google Earth and Indoor maps •  Nokia recently launched ‘Here’, it’s location offering across platforms bringing Nokia maps and navigation to iOS, Android, Windows, Mozilla’s upcoming Firefox OS as well as Amazon, Facebook and Bing Maps platforms in 116 countries •  Apple launched its own mapping service in iOS6 built on top of TomTom’s map data to widespread criticism on lack of features & ad hoc implementation of features (local search, 3D modes data completeness, re-routing) •  Regional players like MapmyIndia (India), Yandex (Russia), Baidu Maps (China) and others often have a lead on coverage and freshness of map data While  core  services  like  mapping,  naviga3on  and  traffic  are  free  on  major   mobile  opera3ng  systems,  they  serve  as  a  base  for  adver3sing  and   marke3ng   24
  • 25. •  As smartphones come down the price chain, adoption of maps as a core mobile service is rapidly increasing •  Maps are increasingly serving as an enabler for other services such as displaying ads/price details on local search, notifications on what is interesting nearby, being notified when the user is late for an appointment Analysis and Viewpoints Trends& potential •  There  were  an  es0mated  400  million  ac0ve  users  of  naviga0on  services  at  the  end  of  2012   •  Major  players  like  Google  (map  maker)  and  Nokia  (map  reporter)  are  geared  to  collect  feedback  from  consumers  to  keep   data  fresh     •  Services  like  OpenStreetMaps  and  Waze,  built  almost  en0rely  on  crowdsourcing  inputs,  are  witnessing  increasing   adop0on  as  their  data  quality  improves   Drivers Sources:  CC  Analysis;  Industry  Inputs   •  Building core mapping and navigation services require high investments, which act as entry barriers for new players •  Keeping map and search data updated will remain the biggest operational challenge for current map providers Challenges •  Maps and positioning will become a foundation for various other consumer services •  As location goes mainstream, we anticipate customized services for users who do not own cars or use navigation •  In  the  automo0ve  space,  loca0on  info  will  aid  high-­‐value   service  crea0on  like  no0fying  the  user  when/where  to   fuel  up,  nearest  service  centers,  allow  performance  and   speed  tracking,  etc.     Analysis 25
  • 26. Exploration and Local Search Social  networks  like  Facebook  and  Foursquare    are  pivo3ng  to  offer  place  discovery   and  recommenda3on  services   Sources: CC Analysis; Industry Inputs •  Local  search  and  explora0on  is  witnessing  increasing   innova0on,  with  companies  trying  to  use  social  media   informa0on,  the  user’s  personal  history  and  interests,   reviews  and  ra0ngs,  history  of  check-­‐ins  at  a  loca0on,   and  other  means  to  help  people  find  interes0ng  places   around  them   •  With  the  rising  number  of  smartphones,  users  are   genera0ng  a  wealth  of  geo-­‐coded  info  such  as  pictures,   check-­‐ins,  posts,  etc.  that  can  be  mined  to  discover   popularity  of  a  place,  0mings,  events  happening  at  a   place,  etc.   Key Highlights Google Nokia/Microsoft Foursquare & Review Apps Facebook •  Google+ Local incorporates Zagat review info to be a single database for places within Google, with an estimated 50 million places and business listings •  Google FieldTrip notifies the user about places around automatically •  Nokia Lumia phones come with City Lens, an augmented reality app that overlays place info when the camera is pointed at a location suggesting interesting places •  Both Nokia and Microsoft let users build collections of places that they can share with friends •  Foursquare highlights an Explore option that suggests places based on algorithmic score on history of likes, dislikes, etc. from its database. •  Review sites are witnessing M&A activity – Yelp acquired Qwype, Europe’s largest review site while Google acquired Zagat •  Launched a ‘Nearby’ tab in its mobile site that lets users discover places around them personalized based on friends’ check-ins, likes and star ratings •  The recently launched Facebook search provides an easy interface to answer questions about places and people 26
  • 27. •  Increasing amounts of location tagged information and the ability to mine these for trends and answers using Big data •  Newer forms of outreach and promotion for local businesses using location based targeting and advertising Analysis and Viewpoints Trends& Potential •  Facebook,  Instagram  and  other  social  networks  will  increasingly  use  social  media  informa0on  to  highlight  popular  places   •  Places  will  also  start  building  a  be^er  iden0ty  online  to  enable  interest  based  sugges0ons  (eg:  most  popular  place  to   hang  out  over  the  weekend  for  a  drink  with  friends,  etc.)   •  As  these  networks  already  have  an  established  user  base,  and  sizeable  business  lis0ngs,  this  could  poten0ally  lay  a  strong   founda0on  for  loca0on  based  adver0sing   Drivers Sources: CC Analysis; Industry Inputs •  Privacy concerns pose challenges as companies try and use information made available on their networks •  Companies will need to demonstrate effectivness to get local businesses to participate by maintaining a profile and invest in advertising on these networks Challenges •  As both the formal and crowd sourced database size increases, mining the data, profiling the consumer and providing not just location specific, but context relevant suggestions and information becomes critical Analysis 27
  • 28. Augmented Reality AR  apps  overlay  relevant  digital  info  on  physical  objects  to  help  discovery  and  learn   more  about  the  place   Sources: CC Analysis; Industry Inputs •  Augmented  Reality  (AR)  is  a  new  technology  which   provides  ways  to  blend  virtual  imaging  into  the  video   stream  of  a  mobile  device's  camera  -­‐  in  real  0me   •  Apps  and  devices  use  enablers  like  GPS,  camera  filters,   gyroscopes,  etc.  to  iden0fy  physical  objects  and  places   and  overlay  relevant  digital  informa0on  on  top.   •  AR  is  also  used  in  gaming  to  enhance  the  player's  gaming   experience  by  providing  exci0ng  new  ways  to  control  his   ac0ons,  through  posi0on  and  3D  movement   Key Highlights Google Nokia Layar Browser Microsoft •  Goggle attempts to merge information display, speech recognition, communication capability and AR into a goggles display •  Google Ingress is a multi- player real-time game that has people performing real world explorations and activity to gather virtual energy •  Nokia City Lens app lets users look for places around by pointing their device at places, as if creating digital signboards over places that one can explore with their phone. This overlays details of places on top of the live images to display info on category of places, name and other info •  Layar was an early pioneer for augmented reality apps, now touting a million downloads a day. It uses GPS, compass and other sensors in a user’s mobile phone to provide a “heads-up” display of various geo-located points-of- interest •  Photosynth lets users create 3D navigable spaces by stitching together 2D pictures on Bing Maps •  Users can see video clips and images from sources like Flickr, Twitpic, etc. when they zoom into maps, providing different dimensions of exploring places with crowd sourced pictures and videos 28
  • 29. •  Affordable pricing of AR based apps on smartphones is a key driver for adoption of this technology •  Improvements in pattern recognition and ability to mesh information from multiple sensors to make sense of a physical object or place Analysis and Viewpoints Trends& Potential •  AR  apps  are  forecast  to  generate  a  global  revenue  of  $300  million  by  2013   •  Wearable  compu0ng  devices  such  as  Google  Goggles  that  use  augmented  reality  are  expected  to  be  the  next  phase  of   evolu0on,  post  smartphones   Drivers Sources: CC Analysis, Mobile World Live, Juniper Research •  Inferior image quality of the objects captured by the existing augmented reality applications could potentially hinder rapid or wide adoption •  The current AR apps work only on devices with high computational abilities and strong sensors, which are still unavailable for mass-market consumers Challenges •  Although Augmented Reality is a rapidly developing technology with niche applications and use cases many verticals including retail, logistics, video gaming, etc., CC strongly believes in its wide-scale adoption by consumers in the coming years Analysis 29
  • 30. Location Based Alerts & Related Services Loca3on  based  alerts  allow  users  to  share  their  loca3on  only  when    near  certain   places,  or  trigger  ac3ons  on  the  phone  based  on  user’s  loca3on   Sources: CC Analysis; Industry Inputs •  A  form  of  loca0on  based  alerts  allow  users  to  create   geofenced  ‘zones’  of  interest  or  specific  points  around   which  an  alert  is  to  be  triggered   •  When  the  user  enters  or  exits  the  zone  or  approaches  a   point  of  interest,  an  alert  or  reminder  is  triggered   •  Precision  of  trigger  and  alert  varies;  pin-­‐point  accuracy  is   not  guaranteed     •  Services  also  allow  users  to  share  their  loca0on  with  a   select  group  of  friends  based  on  their  loca0on  and  0me   Key Highlights Handset Manufacturers Network Operators Third Party User Services Personal Tracking •  Apple announced support for location based reminders from iOS 5 onwards •  Google provides 3rd party APIs for location reminders and proximity alerts •  Other platforms also support some form of location alerts ­  JSR179, the location API in Java, supports proximity alerts •  AT&T announced a free location-based alerts mechanism based on cell- id without using a device’s GPS •  UK’s O2 tried a similar approach with customers such as Starbucks, L’Oreal, etc., to enable proximity marketing •  There have been a number of friend finder apps that attempt to inform you when friends are nearby (Loopt, Google Latitude, Facebook Find Friends Nearby, etc., but their adoption has been limited due to privacy concerns •  Groupon and other deal providers are experimenting with deal alerts wherein users are informed of nearby deals •  Apps like ‘Glympse’ allow location tracking and sharing amongst a closed group •  Various child, pet and personal vehicle tracking services allow users to set safe perimeters, or geofences that trigger an alert if the child, pet or vehicle exits the perimeter. 30
  • 31. •  The text based alerts enable users with a conducive interface and make the services available on wide range of devices Analysis and Viewpoints Trends& potential •  Location based alerts are an enabler for proximity based marketing, an industry expected to grow to USD 300 mn by 2017 •  Operators are attempting to provide device-agnostic location triggers based on user’s movements, using cell-tower information. While the accuracy of such solutions is relatively lower, they can work across platforms and even enable SMS services •  Solution providers are also working on potential solutions to alert the user to turn device’s GPS ON/OFF based on geofence triggers Drivers Sources: CC Analysis; ABI Research; Industry Inputs •  Battery drain remains a concern with phone based solutions, as most of the services require location enablers to be active in the background Challenges •  Although location based alerts have multiple applications and use cases in terms of traffic alerts, friend-finders, etc., CC believes the primary and widely adopted use case will continue to be pull- based deals and discount finders, which have clear monetization capabilities for the service providers Analysis 31
  • 32. Hyperlocal Services and Commerce There  is  an  increasing  focus  on  local  informa3on  to  accelerate  business  models  like   Airbnb’s  neighbourhood  discovery  and  explora3on  process   Sources: CC Analysis; Industry Inputs •  Over  the  last  couple  of  years,  there  have  been  a  huge   number  of  services  that  encourage  people  to  collaborate   and  barter  services  or  product  usage  (AirBnB  for  ren0ng   private  accommoda0on,  ZipCar  for  sharing  rides)  and   collec0ve  buying  (Groupon,  Living  Social,  etc.)   •  Loca0on  plays  an  enabler  role  in  many  of  these  services   (eg:  finding  nearest  deal  near  you,  finding   accommoda0on  in  a  par0cular  spot  in  town)   •  Collabora0ve  buying  services  are  trying  to  aggregate   buyers  in  a  par0cular  loca0on  for  common  discounts   Key Highlights Groupon Airbnb Uber/Zipcar Others •  Groupon Now is an extension of Groupon’s daily deals service. Users can look for nearby restaurants that have deals running •  The service has seen limited success, partially due to lack of breadth of local option •  Airbnb allows users to offer spare residential capacity like a second home, a spare room at home, etc. for rentals that guests can pay for and stay for a short period of time. •  Airbnb Neighborhoods helps users choose a neighborhood to find properties to stay in •  Uber app allows users to plug in their location and request a cab, prompting the drivers in the area to respond and pick them up and at the end, driver inputs the fare onto the Uber app along with 20% gratuity •  Zipcar is a membership based car sharing service, users view availability and reserve a car and unlock the vehicles anywhere using access cards over sensors on windscreens •  Taskrabbit connects users to people in the neighborhood who can run errands 32
  • 33. Contents Location Based Services in Enterprise Segment Overview of Location Based Services Location Based Services for Consumer Adoption Location Based Services in Government Sectors Author Profiles and Convergence Catalyst Credentials LBS in Government Sectors 34 Urban landscape & City Planning 35 Traffic Management & Alerts 37 Public Transport tracking & management 39 Security planning & Emergency Services 41 Maritime tracking 43
  • 34. Location Based Services in Government Sectors Urban Landscape & City Planning Traffic Management & Alerts Location Based Services in Government Sectors Public Transport tracking & management Security planning & Emergency Services •  Urban city planning by integrating information about various city initiatives Sources: CC Analysis 34 Maritime Tracking •  Integrate critical information for effective traffic planning, monitoring , road closure information •  Designing efficient routes, operations and integrated transport systems •  Detecting, preparing and responding quickly to security threats, natural disasters, terrorist attacks, etc •  Aids port authorities in taking timely decisions on all maritime activities
  • 35. •  GIS systems help in urban city planning by integrating information about various city initiatives like sewage, electricity lines, fiber cables, water connections, etc •  They also help governance by keeping track of land records, population density, availability of government services, police patrolling, providing a spatial view for city planning •  GIS platforms support visualization, modelling, data queries, analysis of spatial information and facilitate collaboration between multiple agencies for large-scale applications such as regional, environmental, ecological and natural resources planning and management. •  Planning agencies can use these in fields such as property assessment, emergency response, land use and planning, infrastructure planning, etc. Urban Landscape & City Planning Sources: CC Analysis; Industry Inputs, ESRI Description & Service Features 1.  Australia – The township of Hervey Bay uses visualization and what-if analysis on alternative urban growth scenarios for comparative analysis and resource planning 2.  Honululu – The city administration uses GIS and 3D modeling to imagine the city in the future, minimize upfront risks and optimize service delivery 3.  Canada - Bowen Islandis exploring usage of GIS modeling and landscape visualization to provide context for community based sustainability decision making 4.  Abu Dhabi – The Abu Dhabi Urban Planning Council used 3D analytical capabilities of GIS data to plan building heights and view corridors so that the Grand Mosque is visible across the urban landscape 5.  Libya – Libya uses GIS planning in the Third Generation Planning project that provides strategic plans for land-use decisions and urban planning 35 Key Deployments 1 5 4 3 2
  • 36. Key Players Offering Comments ESRI •  ArcGIS & Location Analytics Tools •  Compiles geographic data; analyzes mapped information; and manages geographic information in a database Mapinfo •  MapInfo Professional •  Mapping and geographic analysis application NAVmart •  NAVTEQ data •  For applications in Crime analysis, Homeland security, Emergency response, Water and sewer, Zoning, growth and taxes, Service routing, Human services Autodesk •  Design Suites & Software •  For Government Building Design, Electric and Gas Utility Planning, Design, and Management, Government Agencies & Military Manufacturing, Road and Highway Design, Water Infrastructure Software for Public Works Intergraph •  Geospatially Powered Solutions •  For public safety and security, defense and intelligence, government, transportation, photogrammetry, utilities and communications industries Analysis and Viewpoints Potential •  Urban planning divisions will soon use 3D tools to create cities before these are actually built by incorporating planning, zoning, and density guidelines •  Active GIS market (affordable, easy-to-use) is resulting in lower costs and continual improvements in the hardware and software components which in turn is expected to result in a much wider use of GIS by the government planning agencies Sources: CC Analysis; Industry Inputs, Company Websites 36 •  Limitations of traditional methods for planning in a rapidly changing urban landscape •  Increasing resource requirements in cities requiring smarter solutions to optimize infrastructure and capital expenditure •  Availability of geographic data for analysis and the ability to combine various datasets for analysis, sophisticated calculations and alternative solutions •  Capability for dynamic query and analysis, display of information and a more understandable representation Drivers •  Awareness of solutions and benefits for planning •  Unstructured planning and lack of coordination between various city administration agencies •  GIS data uncertainties & fundamental issues of data security •  Lack of skilled human resource base and cost of collecting and maintaining information in the rapidly changing urban landscape Challenges
  • 37. •  GIS can help integrate critical information for effective traffic planning, monitoring , road closure information, etc. and provide access to interactive maps, real-time information for visualization or analysis •  Authorities can run traffic scenarios in a short span of time which enables them to modify traffic information real time and plan traffic signals to minimize traffic congestion •  GIS applications also include traffic alert features where the system uses satellites tuned into real-time traffic reports to notify the public of unexpected traffic delays and plot a new course around the heavy traffic Traffic Management & Alerts Sources: CC Analysis; Industry Inputs, Company Websites Description and Service Features 1.  Australia – Vicroads maintains a Road Closures and Traffic Alerts website, which provides Victorians with real-time updates on roads affected by damage, major crashes and extreme weather events. 2.  U.S. – The South Bay Traffic Alert System provides on-line, graphic-based information on current and planned capital improvement projects, construction activity, and special events that may impede traffic flow in the 16 cities of LA County’s South Bay 3.  India - Tamil Nadu had introduced Road Accident Data Management System (RADMS), a software that generates information on accidents for all the roads in the state.) 37 Key Deployments 1 3 2
  • 38. Analysis and Viewpoints Potential •  Collection of traffic data can help estimate travel times at different times of the day/week, which can be used for better public transport timings Sources: CC Analysis; Industry Inputs, Company Websites 38 Key Players Offering Comments TransModeler •  TransModeler •  Integrated traffic simulation modelling with a geographic information system (GIS) NAVTEQ •  NAVTEQ Traffic •  NAVTEQ Smart Traffic Processor for real-time traffic information ESRI •  ArcGIS and Traffic Analyst •  Visualization and analysis tools; Tool for managing, planning, evaluating, and maintaining transportation systems •  Ability to analyse patterns and anamolies to reduce congestion and travel time •  Capacity to use traffic information for resource planning like road expansion, one-ways, etc. •  Potential to analyse road accidents to respond with strategies for traffic regulation, routing and positioning emergency services Drivers •  Low compatibility of existing traffic management systems with GIS systems •  Potentially high initial investments in GIS infrastructure Challenges
  • 39. •  System consists of GPS tracking devices that are installed in some or all public transport vehicles that send back position, timing and speed information to a consolidated GIS backend •  Aids transport authorities in designing efficient routes, operations and integrated transport systems, dealing with the vast information, tracking and monitoring services, safety and security systems, all contributing towards delivering a more effective public transportation system for the people •  Allows passengers to see location of buses, expected amount of time for the next bus arrival, expected travel time and the choice of routes with real- time updates directly to web or mobile device and reduces the uncertainty associated with public transportation •  Allows authorities with a dynamic, robust, reliable, and cost-effective management system providing information about the routes which are busy, routes which are affected by congestion, peak hours and non peaks hours, etc. Public Transport Tracking & Management Sources: CC Research; Industry Inputs, Company Websites Description and Service Features 1.  Australia - Customers travelling on Sydney Buses can track their bus and get estimated time of arrival with an app (TripView, TripGo or Arrivo Sydney )which use information provided by Transport for NSW 2.  Pakistan - Installation of tracking devices in buses made mandatory (Lahore) 3.  U.S - Vehicle Tracking Management Systems, Bus trackers, Mobile & Web Apps are prevelant 4.  India – Many Indian cities/states have mandated deployment of GPS trackers in public transport vehicles, including Delhi, Karnataka, Chennai, etc. Delhi currently has about 4000 DTC buses, 379 cluster buses and 10K autos equipped with tracking. 5.  U.K – Transport For London provides apps and SMS based tracking for providing bus arrival information based on GPS tracking 39 Key Deployments 1 2 3 5 4
  • 40. Analysis and Viewpoints Potential •  Public transport tracking is expected to become mandatory in future as authorities look to improve the current system and encourage more takers for public transport system •  Tracking systems with the display units for arrivals and ETAs deployed near the bus stops are expected to open new avenues of advertisement income for the public sector transport authorities •  Analysis of GPS information from public transport vehicles can help understand traffic patterns, congestion and heat maps of activity in the city that has huge potential as a data source for marketing purposes and to understand city urban spaces Sources: CC Analysis; Industry Inputs, Company Websites 40 Key Players Offering Comments Mentor Engineering •  Mentor Streets •  Integrated Transit Intelligent Transportation System RouteMatch Software •  RouteMatch TS •  RouteMatch for demand paratransit, or non-emergency medical transportation Indra •  Vehicle Tracking Management System •  Public passenger transportation operations assistance systems which offer Real-time Management & Increased safety through Video Surveillance •  Effective monitoring and control of public transport vehicles for increased safety •  Efficient route planning and ability to understand traffic congestion points •  Increasing number of urban transport authorities mandating GPS tracking of public vehicles for monitoring purposes •  Availability of tracking devices and solutions at lower price points and in telematics systems Drivers •  Cost implications and deployment across public vehicles •  Consistent requirements and service planning across public administration authorities to enable solutions of scale •  Deployment and maintenance of GPS trackers in public vehicles •  Evolving and differing regulations across city transport authorities •  Infrastructure and maintenance costs associated Challenges
  • 41. •  GIS allows authorities to visualize activity patterns, map locations, and the multi- layered geospatial context in real time to help detect, prepare and respond quickly to security threats, natural disasters, terrorist attacks, sabotage, and others to reduce exposure of risk and plan recovery •  Many cities or countries provide an emergency services that automatically detect locations and direct response services when citizens call the helpline number or send a distress SMS in case of emergencies •  GIS offers spatial trend analysis to visualize vulnerabilities and damage consequences that can help plan response priorities and mitigation plans in advance Security Planning & Emergency Response Services Sources: CC Analysis; Industry Inputs, ESRI Description and Service Features 1.  Australia - National emergency warning/alerting system Tasmania Fire Service was used to directly alert people about bushfires via their phone 2.  U. S. – Citizens can call 911, that allows governmental agencies to automatically detect their location and send emergency help, if required 3.  China. - Used indigenous Beidou positioning system to provide monitoring and emergency help coordination during the 2008 earthquake in Sichuan 4.  Japan – GIS solutions were used in the response to the earthquake and tsunami in 2011 to determine grid maps of collapsed buildings that needed to be searched, estimation of aftershocks, minimize damage due to fires, contaiminated water, etc. 41 Key Deployments 1 3 4 2
  • 42. Analysis and Viewpoints Potential •  Governments and private enterprises throughout the Middle East, Asia, Africa, and Latin America, are quickly adopting Remote Sensing and GIS in maximizing security programs •  3G network standard multimedia broadcast/multicast service (MBMS), can be used to broadcast (push) emergency messages to defined areas with rich multimedia content such as voice instructions and detailed evacuation maps •  Social media trend analysis is an emerging topic for agencies involved in homeland security. For instance FBI issued a RFI from industry on commercial tools to provide social media alert, mapping and analysis y to "quickly vet, identify, and geo-locate breaking events, incidents and emerging threats" and enhance its "situational awareness and strategic decision making Sources: CC Analysis; Industry Inputs, Company Websites 42 Key Players Offering Comments Geneva Software Technologies •  Natural Disaster Information System •  Multi-lingual cell broadcast service; Patented technology, VIVID compact enough to be stored on a SIM card and compatible with all Indian handsets ESRI •  Arc GIS Software & Maps •  For modelling potential disasters and maximising readiness to co- ordinating response and recovery Cadcorp •  Web mapping software •  Used by police, fire and ambulance service Nixle •  Local SMS delivery technology platform •  As of August, 2012 Nixle has 6,000 agencies and 1,000,000 subscribers •  Regulatory requirements in countries (eg: E-911 in the US) •  Ability to quickly react to emergencies to plan, respond, mitigate and recover •  Use situational awareness to track potential security threats and suspicious patterns •  Ability to simuate conditions of emergency in advance to plan response appropriately Drivers •  Lack of consistent, standardized data across country which prevents true interoperability between all levels of government •  Initial investments to enable services are high •  Require coordination between multiple government and corporate players like carriers, data providers, different government bodies, etc Challenges
  • 43. Maritime Tracking Sources: CC Analysis; Industry Inputs, ESRI Description and Service Features 1.  Ireland, Spain, Argentina, Singapore & NZ – Coast guards/maritime safety agencies use GIS solutions for search and rescue planning 2.  Britain – British Waterways manages a 2000 mile water network and associated info with GIS info integrated into their SAP ERP 3.  U.S – Port of San Diego uses GIS to map all critical facilities for emergency response 4.  Canada –Vancouver port authority uses GIS systems to automatically identify ships and assign berths at the ports depending on size and cargo 5.  India – Maritime and security authorities are working on initiatives like identification of ships in the Indian Ocean Region, tracking, alerts, etc. to enhance the situational awareness and strengthen coastal security 43 Key Deployments •  GIS helps port authorities in taking timely decisions on all maritime activities including safety and security, border control , law enforcement, defence, marine environment protection, fisheries control, trade and economic interests etc. Some key benefits using maritime tracking are: •  Display graphical summaries for precise areas and specified months of the year •  Supply on-line, maritime navigational charts •  Provide support for Electronic Data Interchange (EDI) operations to seamlessly integrate suppliers, shippers, and clients •  Give detailed routing and logistics support for shipments •  Maintain support for Vessel Tracking Control (VTC) and integrate with current port operations •  Ship's database formation and support and the vessel’s movement simulation, based on operator's data 1 1 1 2 4 3 1 1 5
  • 44. Analysis and Viewpoints Potential •  Maritime situation awareness system incorporating feeds from various sensors like radars, electro optic sensors, MET sensors, AIS, IAIS and underwater sensors being developed currently to integrate existing and future maritime surveillance systems into an integrated Maritime surveillance network •  Increased focus on research in the areas of unmanned vehicles for surveillance, maritime environment, vulnerability reduction of large maritime composite structures and simulation tools to ensure the safety of personnel working hostile maritime •  Predictive analytics and behavioural models for maritime tracking to identify suspicious activities by likening existing data with patterns recognized from examining previous data is expected to be extensively used for MT in future Sources: CC Analysis; Industry Inputs, Company Websites 44 Key Players Offering Comments ESRI •  ArcGIS for Maritime •  ESRI Nautical Solution •  Charting provides the ability to easily create, maintain, and publish nautical products •  Tools for quality control, cartographic product generation, and workflow management Applied Science Associates •  Search & Rescue Optimal Planning System •  Integrated Ocean Observing and Modelling Platforms •  Solutions for Marine Response & Crisis Management EarthData •  SIMmetry system architecture •  Offers 2D GIS fully synchronized with 3D thematic mapping, query, analysis capabilities, and analytical modelling FleetMon.com •  FleetMon Explorer •  Provides real-time tracking, scheduling information and analysis for ships and ports worldwide •  Governments’ emphasis on improving port security and maritime efficiency •  Need to maintain continuous vigil at the waters and detect threats before they cross the borders •  Better inter-agency communication and coordination of action •  Ability to model and visualize port operations to enable significant cost savings Drivers •  Automatic Identification Systems are expensive and are difficult to maintain for small ships •  Development of cross domain protocols and exchange standards for transmission and interoperability of traffic data Challenges
  • 45. Contents Location Based Services in Enterprise Segment Overview of Location Based Services Location Based Services for Consumer Adoption Location Based Services in Government Sectors Author Profiles and Convergence Catalyst Credentials
  • 46. Shrinath V Shrinath has over a decade of experience creating products with global brands like Nokia, Motorola and Texas instruments and leading LBS startups such as MapmyIndia. In his last role, Shrinath led new product ideation as well as the global product management team that designed and delivered Location services for Nokia’s Asha phones, amongst the most successful LBS products launched by Nokia. Earlier, as Associate VP at MapmyIndia, Shrinath led product and portfolio management for the company’s leading in-car GPS portfolio, also supporting marketing and partner activities with major car companies like Toyota, Suzuki and Tata Motors. At Motorola, he managed new product introduction and launch for several phones in South East Asia, and managed digital content partnerships for the region. He started his career working on software and drivers for embedded systems for early versions of Texas Instruments’ OMAP systems. Shrinath has extensive hands-on experience across the product lifecycle of mobile devices and Location services - from new product ideation/introduction, consumer research, hardware and software portfolio management, vendor management, marketing, PR, product launch, in-market support and business development. Shrinath has a CS degree from one of India’s leading institutes, NIT, Calicut, and an MBA in marketing from SPJIMR, Mumbai. Shrinath currently freelances as a consultant and has collaborated with Convergence Catalyst for this report. He is currently engaged as a consulting tech editor with www.yourstory.in, India’s leading platform for startups, and as a product consultant with Indicus Analytics, India’s leading economics research firm. Worked with Companies: Texas Instruments, Motorola, MapmyIndia and Nokia
  • 47. Yagna Teja Yagna Teja, Associate Consultant: Yagna has over two years of experience in the Research & Consulting industry. He has conducted extensive Research & Analysis on various projects during the last two years and has been exposed extensively to the knowledge network within the Telecom Industry. He has executed projects on the 4G/ BWA rollout in India and growth projects for the Indian telecom companies. He has also undertaken India focused research across Industries. His area of expertise is Market Research and Trend Analysis. Yagna is an engineering graduate from the Indian Institute of Technology, Roorkee (IITR)
  • 48. Jayanth Kolla Jayanth brings over a Twelve years of experience in Technology, Product Marketing, Research and Strategy Consulting in the Telecom Networks, Mobile Devices and Mobile VAS domains. He has held various roles in Telecom Carriers, Handset Manufacturers and Management Consulting firms.   He was involved in the roll-out of India’s first rural wireless telephone network for a private carrier, implementing SHLR, testing of CDMA devices & FWTs, successful rollout of multiple GSM and CDMA handsets, developing multiple MVAS product offering & business growth plans and telecom research & advisory for various players across the value chain.   His areas of expertise are Product Marketing, Market Research & Analysis, Tracking and Publishing on current Telecom Trends. Having worked for key players in the Telecom industry, Jayanth brings invaluable domain knowledge that spans across Business Strategy, Technology, Product and Operations. Currently, as a Partner with Convergence Catalyst, Jayanth advises various companies in the Telecom, Media & Technology space on Market Entry, Business Growth and Product & Service offering strategies. Worked with Companies: Tata Teleservices, Kyocera, Motorola, Nokia and Analysys Mason
  • 49. About Convergence Catalyst Convergence Catalyst is a Bangalore-based Telecom Research & Advisory firm. Convergence Catalyst (CC) has been formed by experienced Indian Telecom Industry professionals and leverages it's hands-on experience to offer Research & Advisory Services to various Indian and global companies. We offer Market Entry, Business Growth and Products & Services Offering Strategic Advisory (Business Advisory & Go-To-Market Planning) and Custom Research to the clients. The company aids various organizations in the Telecom, Media and Technology space to fine-tune their business and product offering strategies in order to emerge as leaders in the rapidly converging world. We primarily focus on Wireless Technologies Evolution, Smart Devices, Chipsets, Apps Ecosystem, VAS (Value Added Services), Customer Experience Management (CEM, Data Analytics in Telecom), Mobile Broadband and Convergence areas, for India and other emerging markets. CC's key service offerings include Market Analysis, Product Marketing Advisory, Investment Advisory and Custom Research.