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YACHT BROKERAGE          YACHT CHARTER                    DOCKS & SLIPS
 LATEST YACHT LISTINGS    NEW LUXURY YACHTS LISTINGS       MARKETING YOUR INVENTORY




 PRINCESS YACHT CLUB
                                         www.princess-yachtclub.com | ISSUE SEPTEMBER 2011




                                                       YACHT BROKERAGE
                                                                  Social Media Strategy
                                                                   and APIs integration


                                                           YACHT CHARTER
                                                           Inbound Marketing Strategy
                                                                     for Luxuy yachts

                                                              ONLINE PR TIPS
                                                                     TheManaging brand
                                                                        awareness onlne




                                                                          BOAT SHOWS

                  Mobile
                                                                                              Fall Boat Shows
                                                                                                     Calendar



                  apps                                                               ag
                                                                                          e
                                                                                 r
                                                                               ke
                                                                      Yacht Bro




FOCUS           Marketing for the yachting industry                                                     1.99£
M o s t   a d v a n c e d   m a r k e t i n g




    LONgITUDE64
p l a t f o r m   f o r      t h e       y a c h t i n g




                  Docks & SLIPS SOLUTIONS




                  yacht brokerage solutions




                  yacht charter solutions




                  monthly magazine

                  web: www.longitude64.com
                  email: sales@longitude64.com
                  skype: longitude64
                  facebook: www.facebook.com/longitude64
                  twitter: www.twitter.com/longitude64
contents
                                           LONGITUDE64
                                           EDITOR’S LETTER




                                           8     EDITOR LETTER
                                                 Welcome to the
                                                 Princess Yacht Club magazine




                                           12    LONGITUDE 64
                                                 A new approach to yacht
                                                 brokerage and yacht charter
                                                 marketing




                                           16    SOCIAL MEDIA MARKETING
                                                 Establishing an efficient social media
                                                 marketing strategy becomes now a
                                                 reality for yacht brokerage and yacht
                                                 charter companies.




                                           20    SOCIAL NETWORKS
                                                 Advantages of using APIs integration
                                                 to post automatically to social networks.




                                           27 BOAT SHOWS CALENDAR
                                                 Boat show events taking place
                                                 in september 2011




                                           26                                                          08
                                                 YACHT BROKERAGE LISTINGS
                                                 Princess Yacht brokerage listings
                                                 for the month of september 2011
                                                 presented by brokerage
                                                 companies using our
                                                 yacht brokerage solution




                                           FEATURES                                                  Yacht
                                           38 YACHT CHARTER MARKETING
                                                    Inbound marketing strategy for
                                                                                                   Brokerage
                                                    luxury charter yachts
                                                                                                  and Charter
                                           40 YACHT BROKERAGE SOLUTION
                                                                                                   Marketing
                                                                                             24
                                                    Presentation of the yacht brokerage
                                                    solution for joomla. Features and
                                                    advantages




                                           47    Find Prospects
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                   Using social media to find
                                                   prospects.




04
                                                                                                       32
42




49   Online PR

                                                           56
       Understanding online PR and how
       to use it to create brand awareness




50   YACHT CHARTER SOLUTIION
       Presentation of the yacht charter
       solution for joomla. Features and
       advantages




54   DOCKS & SLIPS SOLUTION
       Presentation of the docks & slips
       solution for joomla. Features and
       advantages


                                             60   YACHT DESIGN NEWS
                                                    Yacht design news for


59   NEWS AROUND THE WORLD
      Yachting events around
      the world
                                                      september 2011




                                                        10
                                                                            Cover Story
                                                             %O
                                                                     FF     Longitude 64 - The Yacht-
                                                                            ing Network offers powerful


                                             GRAB
                                                                            features to yacht brokerage
                                                                            and yacht charter companies
                                                                            looking for a turnkey solu-
                                             yearly                         tion in order to improve their
                                             Subscription                   inbound marketing activities
                                                                            and social networks integra-
                                             Today !!                       tion .
THE
             YACHTING
             NETWORK
             www.theyachtingnetwork.ch

                Most Advanced Marketing
                Services for the Yachting



Contacts
CH - Crans Montana: +41 (0)27 483 12 20
UK - London: +44 (0)20 7078-4226
USA - Miami: +1 (305) 394-9652
email: sales@theyachtingnetwork.ch
Social Media Marketing


Social Networks Integration


Superyachts Marketing


Dedicated Superyachts
Reservation Sites


Yacht Brokerage Solutions


Yacht Charter Solutions


Corporate Magazines
Creation
EDITOR’S LETTER

                                                                         OLIVIER BAELDE
                                                                        by

                                                                                       Editor



                                                                                                                          PRINCESS
                                                                                                                          YACHT CLUB

                                                                                                                         PUBLISHER/EDITOR
                                           Welcome                                                                       Olivier Baelde
                                                                                                                         editor@yachting.vg

                                                         Marketing solutions             Magazines are available in
                                                                                                                         ADVERTISING MGR
                                                                                         printed and electronic ver-
                                                         for yacht broker-                                               James Blackburn
                                                                                         sions.
                                                         age , yacht charter                                             advertising@yachting.vg

                                                         companies and real              The Yachting Network plat-
                                                                                                                         SALES MGR
                                                         estate agencies                 form coupled to our yacht-
                                                                                                                         Ian Foster
                                                                                         ing solutions provide an
                                                         specializing in the             exclusive set of features
                                                                                                                         sales@yachting.vg
                                                         rental and sale of              to yacht brokerage and
                                                                                                                         MARKETING MGR
                                                         docks and slips are             yacht charter companies
                                                                                                                         Clive Coleman
                                                                                         allowing them to market
                                                         our primary focus.                                              marketing@yachting.vg
                                                                                         worldwide on different me-
                                                                                         dias their yachts for sale or
                                                                                                                         PR MGR
                                                                                         charter fleet.
                                                         Web Solutions                                                   Antoine Bonvin
                                                         We developed over the last                                      pr@yachting.vg
                                                                                         We continuously work on
                                                         24 months an online plat-
                                                                                         improving our platform to
                                                         form using the latest tech-                                     SUBSCRIPTIONS MGR
                                                                                         provide advanced features
                                                         nologies in terms of web                                        Danielle Chiocci
                                                                                         not available in third party
                                                         design, database architec-                                      subscriptions@yachting.vg
                                                                                         listings websites.
                                                         ture, cloud hosting.
                                                                                                                         SOCIAL NETWORKS MGR
                                                         Furtermore, a very pow-                                         Sven Nicklasson
                                                         erful social network inte-
                                                                                         Mobile Solutions
                                                                                                                         social_networks@yachting.vg
                                                                                         The release of our iphone
                                                         gration though APIs al-
                                                                                         and ipad apps are sched-
                                                         lows the brokerage and                                          BUSINESS DEVELOPMENT
                                                                                         uled for december 2011. It
                                                         charter companies using                                         MGR
                                                                                         will add even more reach
                                                         our yachting solutions to                                       Glen Coburn
                                                                                         to our solutions.
                                                         gain maximum exposure                                           bus_dev@yachting.vg
                                                         on a worldwide basis with
                                                                                         Join us
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                         a minimum of efforts on
                                                         their side.
                                                                                         Olivier Baelde
                                                                                         Publisher, Editor
                                                         Then, our montlhy maga-
                                                                                         Crans Montana,
                                                         zines generated through
                                                                                         Switzerland
                                                         an InDesign CS5 workflow                                        All correspondence should
                                                         integration allows to gen-                                      be addressed to
                                                         erate on a monthly basis                                        88-90 Hatton Garden
                                                         magazines for every sites                                       London, EC1N 8PN
                                                         composing The Yachting                                          United Kingdom
                                                         Network.


          8
PRINCESS YACHTS 45, 2003,
                 295.000 €

Nautic Avenue
Patrick Baert
France (+33) ((0)9) 54 22 80 56
Visit www.princess-yachtclub.com for full details - Web id: 14
PRINCESS YACHTS V50, 2004
                    358.000 €


Nautic Avenue
Cedric DIBIANCA
France (+33) ((0)9) 54 22 80 56
Visit www.princess-yachtclub.com for full details - Web id: 17
PRINCESS YACHTS V50, 2004, Provence Côte d’Azur France, 358.000 € Super V50 ,
état neuf, peut servi seulement 210h. bateau a voir.




Specs: LOA:15 metres Beam:4 metres - VOLVO 715hp - Diesel
Web id: 17 - Price: 358.000 € Tax Paid
LONGITUDE 64

                                                                                                                                  OLIVIER BAELDE
                                                                                                                                 by

                                                                                                                                               Editor




                                           “Longitude 64 -
                                             The Yachting Network”
                                              A new approach to yacht brokerage and
                                           yacht charter marketing: integration with
                                           social networks

                                           W
                                                       elcome to the Longitude 64
                                                       monthly magazine. The pri-
                                                       mary purpose of this maga-
                                           zine is to present yachts for brokerage
                                           and yachts for charter from clients
                                           using our yachting solutions. In order
                                           to provide them with a competitive
                                           advantage, we decided to integrate
                                           our online platform called The Yacht-
                                           ing Network with the Adobe inDesign
                                           workflow. The end result being that
                                           all the listings from clients using our
                                           online yachting solutions are as well
                                           included in our monthly magazines.
                                           It brings them maximum exposure as
                                           well as brand recognition. We believe
                                           that there is still a need for a printed


                                                                                                                                  W
                                           version to allow readers to be able        our clients listings.                                    e believe that a tight inte-
                                           to read offline while traveling for ex-                                                             gration between the web



                                                                                      T
                                           ample. Furthermore, it allows our cli-           he architecture of our platform                    sites of our clients running
                                           ents to reach potential buyers who               now comes full circle. We are         one of our yachting solutions and
                                           are not always willing to stay a long            able to provide to all clients        social networks and coupled with a
                                           time in front of a computer screen in      using our yachting and real estate          printed version will bring them a very
                                                                                      solutions an integrated platform able       powerful platform to increase the vis-
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                           order to review luxury yachts for sale
                                           or charter. A printed version still has    to deliver online and offline visibility    ibility of their listings.
                                           its charm and provides added value to      through very efficient web services.



                                                                                                                                 U
                                           our clients.                                                                                    nlike third party listing sites



                                                                                      F
                                                                                            urthemore, our complete inte-                  specializing in yachting, cli-



                                           w
                                                   We hope you will enjoy                   gration to over 15 social net-                 ents list their yachts only once
                                                   reading every month our                  works through APIs allows clients     on their websites in our yachting so-
                                                   magazines. In the following        using our solutions to post automati-       lutions and then syndication takes
                                           months, every site part of The Yacht-      cally listings updates on their social      place. It insures that their domain
                                           ing Network will be integrated in the      media accounts without extra work.          name and web site is the place where
                                           Adobe Indesign workflow in order to                                                    all listings are managed, indexed first
                                           generate monthly magazines adding                                                      by search engines and where all in-
                                           again some exposure and visibility to                                                  bound traffic goes back to when syn-
      12
T
dicated to other sites.                           he Docks & Slips Solution for      geting the yachting and luxury mar-
                                                  joomla was designed to answer      kets.



O                                                                                      Y
         ver time, this strategy will             the needs of real estate agen-           acht Listings are as well dis-
         bring continuous lead gen-        cies specializing in the sale and rental        tributed in RSS feed format to
         eration at a fraction of the      of yacht slips. It provides extensive           different subscribers and feed-
cost spent on multiple third party         features not found in the competition.    burner. XML feeds are syndicated to
listing sites where listings are lost in   The Docks & Slips solution includes       generic third party web sites like Olx,
the crowd.                                                                                  Vast, Oodle. It helps in increas-
                                  The Yachting Network has local                  web-      ing backlinks to the client’s



T
      he Yacht Brokerage So-                                                                website.
      lutions for joomla was
                                  sites in all european countries. The


                                                                                             A
      designed to answer          print version of our magazine brings                               dditional XML feeds
the needs of yacht brokerage      additional readers and visibility to our                           following the openma-
or dealership companies. It                                                                          rine standard (www.
                                  clients. Complete integration in social
provides extensive features                                                                   openmarine.org) generate files
not found in the competition.     networks maximizes the exposure of                          compatible with The Yacht
The Yacht Brokerage solution      yacht listings. Soon to be released,                        Market, Boatshop24, Boat 24,
includes lead request man-        mobile apps will close the circle of a                      Jameslist... completing a very
agement to store all yacht                                                                    powerful array of syndication
requests.
                                  360 inbound marketing strategy.                             tools.
                                                                                                                                PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




T
       he Yacht charter reservation So-    lead request management to store all
       lutions for joomla was designed     yacht slips requests.
       to answer the needs of yacht



                                           P
charter companies. It provides exten-             owerful and integrated APIs:
sive features not found in the compe-             Powerful & Integrated Syndica-
tition. The Yacht Charter Reservation             tion Services: Our Solution offers
solution includes reservation requests     a very powerful synchronization tool
and quotes management as well as           in order to increase instantly the vis-
online availability calendars.             ibility of the listings in the Longitude
                                           64 Yachting Network composed of
                                           over 15 web sites (and growing) tar-
                                                                                                                                      13
SOCIAL MEDIA




                                           Social Media                                                                          	 Establishing	an	efficient	


                                             Marketing and                                                                       “ SOCIAL MEDIA marketing
                                                                                                                                   strategy becomes now
                                                                                                                                   a reality for yacht

                                               Yachting                                                                            brokerage and yacht
                                                                                                                                   charter companies. When
                                                                                                                                   establishing the company
                                                                                                                                   marketing strategy,
                                           The most costly decision a market-        it does not appear anymore as a cost
                                                                                                                                   several key indicators
                                           ing or sales manager will take when       effective solution in a long term strat-
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                           implementing a marketing strategy         egyh. All third party listings sites rely     must be closely watched.
                                           will be to rely entirely on third party   on traffic to their sites in order to be      As well, deciding the
                                           websites to acquire new contacts and      able to charge yacht brokerage and            direction of the data
                                           promote the yacht listings. This deci-    yacht charter firms. Thus, they will
                                           sion is mostly taken due to the ap-       most of the time prevent this traffic
                                                                                                                                   flow	between	the	
                                           parent easy setup and maintenance         to leave their site unless it goes to a       company and third party
                                           third party listing sites seem to pro-    paid advertisement. The data flow of          sites can become costly
                                           vide. However, when analyzing care-       the listings between the company’s
                                                                                                                                   in terms of advertising
                                           fully the features provided, as well      website and the outside world must
                                           as the possibility to create inbound      be carefully evaluated. The success in        budget without bringing
                                           traffic to the company’s website or       establishing a long term approach is          long	term	traffic.	”
                                           expand the reach to social networks,      to consider, as the central point, the
      14
company’s website. ie the single point of entry for all list-       reach potentials clients through all available social medias.
ings should be your website. Then, syndication to third             In a long term strategy, all inbound traffic must go back to
party listings websites specializing in the yachting and            your site. This way, if you decide to stop listing on a particu-
to social network will take place. This data flow will allow        lar third party listings website, most of the traffic will still
you to generate inbound traffic back to your site and not           flow to your site through the other channels. On the other
to other sites. You will have the control over the data pro-        hand, if you stricly list on third party sites, the day you stop
vided to the external sites. Contacts and leads coming to           paying them, you “disappear“ from the internet world...
your site once will most likely come back to your site on
a regular basis. A powerful outbound strategy for the list-         0 Social media is online
ings is to target all available social network and document         Social media is something that takes place online. It is a
or images sharing sites. Through APIs, you can automate             type of communication that takes place outside of in-per-
the posting of listings information and brochure to a large         son meetings, phone calls, or foot traffic. That means social
array of sites which are not used by third party listings           media is location-independent, which makes it a valuable
websites to avoid loosing traffic.Nowadays, you can maxi-           part of any company’s business strategy.
mize your exposure on social networks relatively easily by
selecting a yachting solution already integrating the APIs          0 Social media is user-generated
to post automatically.                                              Content used to be something that very few people cre-
                                                                    ated. Reporters, TV anchors, movie directors, authors, radio
0 Social networks integration                                       DJs, and magazine editors created content, and everyone
                                                                    else consumed it. Now, everyone is a publisher, and the
Furthermore, third party listings websites will not have any        people who use the content are also the ones who create
incentives to integrate your listings with social networks          it.
or other sites in order to keep the traffic on their site. You
must put in place a well tought-out strategy which will syn-        0 Social media is highly accessible and scal-
dicate listings to generic listings sites. (Olx, Oddle, Vast...),   able
third party listings sites specializing in yachting through         Social media is highly accessible and scalable to the public,
the openmarine.org initiative for example: It allows you to         which means that social media has lots of users and offers
generate a standard xml feed and post it to several sites           plenty of opportunity for companies. Because social media
through a subscription. Then, post the listings to your face-       is easy to access, the tools for social media are easy and
book and twitter account.                                           intuitive enough for the common person to use. Even if
                                                                    you don’t use social media now, there’s no reason not to
0 XML feeds                                                         jump in!

We went further in the integration of our yachting solu-
                                                                                                                                       PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




tions with a large array of APIs. Clients using our yachting
solutions have their listings posted automatically to Flickr,
Picasa, Wordpress, Blogger, Olx, Oddle, Vast, Openmarine.
Then, PDF brochures generated are posted to Issuu, Scribd,
Slideshare, Docstoc expanding the reach and search en-
gines indexing. And a new service launched this month is
through the magazines listing all the yachts from our cli-
ents and generated in 3 versions: print on demand version,
electronic version and ipad version. The goal in creating
your marketing strategy is not to get linked to a single third
party listings website where they will dictate their market-
ing strategy to you and make it very difficult for you to
                                                                                                                                             15
PRINCESS YACHTS P67, 2006
                 Poole, 990.000 €



Carine Yachts
Andrew Noble
United Kingdom (+44) (01202) 901-721
Visit www.princess-yachtclub.com for full details - Web id: 7
PRINCESS YACHTS P67, 2006, Finland, 990.000 € Princess P67 (2007) with MAN
1100 (1100hp each) is a fantastic example of the much sought after model of one
of the most prestigious examples of Princess Yachts, renowned for its timeless ele-
gance and stylish design. She is in fantastic condition with only 300 hours! Please do
not hesitate to enquire with us for further information or indeed to arrange a view-
ing.

Specs: LOA:68 feet Beam:17 feet Draft:4 feet - MAN 1100hp - Diesel
Web id: 7 - Price: 990.000 € Tax Not Paid
SOCIAL NETWORKS




                                                                          Yachting & Social
                                           Common Mistakes
                                           companies Make With
                                           Strategy: Some of the
                                           most common mistakes
                                           companies make with so-
                                           cial media revolve around
                                                                          Networks Strategy
                                           making decisions that
                                                                          While it’s useful to get into the details and tactics of social
                                           aren’t consistent with hav-
                                           ing good business sense.       media, a solid marketing strategy should work no matter the
                                           Because social media tools     medium. The smartest companies will focus on strategy because
                                           are free, some companies       in the world of Web 2.0, the tools are constantly changing.
                                           tend to take the wrong ap-
                                           proach: use all tools to see
                                           what sticks. Here are some
                                           of the most common mis-
                                           takes to avoid with social
                                           media strategy:

                                           0 Not developing a
                                           social media strat-
                                           egy
                                           Because social media is the
                                           hottest trend in marketing,
                                           companies assume that all
                                           they have to do is set up a
                                           Twitter account and a Face-
                                           book fan page. This is the
                                           equivalent of pulling ran-
                                           dom magazines out of off
                                           the rack and purchasing full
                                           page color ad in each one,
                                           then throwing together a
                                           quick and dirty PowerPoint
                                           flyer to run. Just like any
                                           other communication me-
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                           dium, social media requires
                                           a well-thought out market-
                                           ing strategy plan.
                                                                          utmost importance. Furthermore, because       they can sell anything. Social media may
                                           0 Perfecting a social it takes time to build social media accounts,          seem free, but the hidden time costs to
                                           media strategy        every minute you waste by not being there              build relationships Social media is not a
                                           Even though a social me-       is followers you could be losing.             quick way to make more sales; in fact, so-
                                           dia strategy is important,                                                   cial media actually adds cycle time to the
                                           don’t wait for the strategy    0 Gathering followers rather                  sales process. Just like any other process, a
                                           to set up your company’s       than building a network                       company must consider how much of its
                                           accounts. Reserving your       There are no shortcuts in social media, and   resources to invest.
                                           company’s name on various      the bottom line is companies have to build
                                           social media sites is of the   relationships with their customers before
     18
Every social media user has a very clear idea of what         tures pertaining to your business activity.



“   social media means to them, and how they want to
    be approached by companies on social media. Most
    companies don’t realize that the way they approach
                                                                  0 Facebook
                                                                  On Facebook for example, the new graph
                                                                  API allows to post update statuses about
                                                                  listings, upload images in albums , post
    social	media	sends	its	own	message	to	consumers.”
                                                                  events in calendar.. As well, you can use the
                                                                  facebook user authentication to login into
                  0 Putting all eggs in one basket
                                                                  your site and read or contribute to your
                  It’s exciting to see extraordinary results on
                                                                  content. The advantage is that you can at
                  one form of social media, and tempting to
                                                                  the same time know more about this per-
                  invest all your resources into what’s work-
                                                                  son and propose a subscription to your
                  ing. Try to resist. With the speed at which
                                                                  newsletter. When he connects to your site
                  technology changes, social media is start-
                                                                  with his facebook’s user id , you will be able
                  ing to look similar to the fashion cycle: one
                                                                  then to send messages directly through
                  day you’re in, the next day you’re out. Tools
                                                                  the facebook graph API. It will allow you to
                  fall in and out of fashion all the time
                                                                  keep this user informed about your com-
                  – remember Friendster, and more recently,
                                                                                                                   PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                                  pany activities automatically through your
                  MySpace? Companies that build a large eq-
                                                                  website. It provides an extra level of pos-
                  uity on one tool will find themselves with
                                                                  sibilities since you no longer need a user
                  nothing if the tool loses popularity.
                                                                  to subscribe to your newsletter. While you
                                                                  manage your own facebook groups , you
                  While having a social network presence
                                                                  can post automatically news to the groups
                  through Facebook, Twitter and other social
                                                                  and invite all new friends automatically to
                  networks proves mandatory nowadays, a
                                                                  join the groups through the APIs.
                  new concept tested by our yachting solu-
                  tions is to benefit from Facebook groups
                                                                  0 Friends and Followers
                  and social activity by bringing back “friends
                                                                  By inviting your “friends and followers” to
                  and followers“ to the company’s website in
                                                                  visit and connect to your site using their
                  order to propose targeted services and fea-
                                                                                                                        19
SOCIAL NETWORKS




                                           facebook user id , you give
                                           them the possibility to share
                                           information and recom-
                                           mend other users to con-
                                           nect with you.

                                           On the new site www.
                                           yachting.vg, we are cur-
                                           rently experimenting with
                                           several new functionalities
                                           of the Graph API.

                                           Integrating your site more
                                           tighly with external social
                                           networks will allow you to
                                           communicate faster new
                                           information to be given to
                                           followers and groups. You
                                           will be able to provide a
                                           constant flow of informa-
                                           tion and news through
                                           automated tasks. When us-
                                           ers visit your website, your
                                           can control the information     on a regular basis for example a new yacht       tional tone and respond to other partici-
                                           given to them as well as        listing or price reduction offer, you keep the   pants in the conversation. Automated ac-
                                           getting their feedback on       flow going.                                      counts or accounts that are updated with a
                                           specific polls or through a                                                      stream of links do not produce results.
                                           comment system.                 0 Common Mistakes Companies
                                               You can inform your         Make With Messaging                              0 Controlling the message
                                           groups, friends and follow-     Every social media user has a very clear         Social media is not about controlling a mes-
                                           ers that the newsletters        idea of what social media means to them,         sage. In fact, the very nature of social media
                                           generated every month is        and how they want to be approached by            is such that no one person or organization
                                           available on your website.      companies on social media. Most com-             can control the message. Because social
                                               The important point in      panies don’t realize that the way they ap-       media is a medium to share information
                                           this social network integra-    proach social media sends its own message        through a network, companies must re-
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                           tion with your website is       to consumers. Here are some of the most          alize that once they put the message out
                                           to keep the channels open       common mistakes companies make with              there, they have no control anymore. Users
                                           and regularly communicate       messaging:                                       can choose to edit the message, inject their
                                           to provide new information                                                       own opinions into the message, share the
                                           and news.                       0 Creating impersonal accounts                   message, or ignore the message. Further-
                                               Readers will be more        Users don’t follow companies; they follow        more, companies can’t even control where
                                           likely to visit your site on    engaging people who work at companies.           the message starts: a user can also create
                                           a regular basis if they get     Unless the tool is meant specifically for        a message about a company without hav-
                                           weekly news from your site.     companies to use (i.e.: Facebook fan pages),     ing any affiliation to them. Because of the
                                           This could be fastidious if     every account should be an actual person         nature of social media, companies that try
                                           you had to do it manually ,     who has a name and a title that clearly sig-     to control the message will have difficulty
                                           but by creating automated       nifies him or her as a face of the company.      reaping any of the benefits of the medium.
                                           tasks to post automatically     This person should write with a conversa-
20
There are so many ways to use social media to communicate draw the line with abusing permission? Un-

“        with the customer, and as social media goes mainstream fortunately, this question is similar to asking
         companies	are	finding	new	ways	every	day.	All	of	these	 where comedians draw the line with poten-
         purposes for communication fall into three main
                                                                   tially offensive jokes. The truth is that different
                                                                   users have different levels of tolerance. Just like
         functions: public relations and marketing, sales, and     a comedian might experiment with messaging
         customer	services.”                                       based on the feedback he or she is receiving
                                                                            from the audience, your company must experi-
0 Not controlling the message
                                                                ment with the right level of communication, erring on the
While companies should be careful about trying to exer-
                                                                side of unobtrusive.
cise too much control over the message, there is also the
opposite end of the spectrum to avoid. Companies often
                                                                0 Strategy definition
cite “control over message” as a reason not to participate in
                                                                    The framework for developing a social media strategy
social media, but the truth is that companies have lost con-
                                                                consists of three potential functions: public relations and
trol of the message whether they participate or not. This is
                                                                marketing, sales, and customer services. Social media can
because, as mentioned earlier, users can create a message
                                                                be used to further goals within just one of these three
and drive the conversation surrounding that message.
                                                                functions, two these functions, or a company could use
                                                                                                                                  PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011



    So how can companies exercise some control over a
                                                                social media to satisfy the needs of all three of these func-
message and still reap the benefits of social media (rapid
                                                                tions. These three functions feed each other in a cycle, and
diffusion of information through people sharing messages
                                                                companies can create a fairly comprehensive social media
with their networks)? The answer is that companies need to
                                                                strategy by taking each into consideration.
participate in the conversation. Responding to complaints
and stressing the benefits and what the company does
                                                                0 Find your audience
well; these are all ways for companies to control the end-
                                                                Very few social media tools will work for every company;
consumer’s perception of its services.
                                                                however, if your company is just starting out with social
                                                                media, you can find plenty of people by sticking to the big-
0 Abusing permission
                                                                gest social media sites. Generally, the strategy for finding an
Abusing permission is a fast way for companies to lose
                                                                audience is looking for groups of people with similar inter-
credibility, damage relationships, and generally make a
                                                                ests to keywords that make sense for your company.
bad name for themselves in social media. So where do you
                                                                                                                                        21
SHOWS




                                                                                                                       09




                                                                                                                       16




                                             07                                                                        21
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                           7 Cannes             9 Tampa              16 Southampton         21 Monaco
                                             September 7 - 12     September 9 - 11      September 16 - 25      September 21 - 24




22
SHOWS




                                                 Boat Shows
                                                 September
                                                 2011
                                                 Cannes International Boat &
                                                 Yacht Show
                                                 Europe’s leading in-water exhibition, the Festival de la Plaisance
                                                 de Cannes is a unique venue offering
                                                 showgoers the opportunity to preview the finest jewels of the
                                                 sea.
                                                 September 7 - 12, 2011




Monaco Yacht Southampton
Show         Boat Show




The Monaco Yacht Show presents the     The UK’s leading outdoor Boat Show
greatest showcase of luxury yachting   provides authentic experiences both
                                                                                                                         PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




in the world. A high-end show guar-
anteed by the meticulous selection
                                       on and off the water for a fun-filled
                                       day out for boaters, trade and the       46th Tampa
of the exhibitors.
September 21 - 24, 2011
                                       whole family.
                                       September 16 - 25, 2011
                                                                                Boat Show
                                                                                Expanded in-water display will show-
                                                                                case nearly three dozen best-in-class
                                                                                vessels, ranging in size from 40 to 97
                                                                                feet!
                                                                                September 9 - 11, 2011




                                                                                                                         23
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




24
WORLD NEWS




    PRincess yacht club
      www.princess-yachtclub.com




             Yacht Brokerage
              Yacht Charter        PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                   25
PRINCESS YACHT CLUB



                                              Index
                                              EDITOR’S LETTER




                                           MOTOR YACHTS BROKERAGE
                                           PRINCESS YACHTS 23M, 2006, 1.495.000 €        27
                                           PRINCESS YACHTS 45, 2003, 295.000 €           28
                                           PRINCESS YACHTS 460, 2000, 250.000 €          29
                                           PRINCESS YACHTS 57, 2004, £490,000            30
                                           PRINCESS YACHTS 60, 1996, £250,000            31
                                           PRINCESS YACHTS P67, 2006, 990.000 €          32
                                           PRINCESS YACHTS PRINCESS 35, 1987, 87.000 €   33
                                           PRINCESS 415, 1990, 106.400 €                 34
                                           PRINCESS 46 RIVIERA, 1993, 110.000 €          35
                                           PRINCESS YACHTS V50, 2004, 358.000 €          36
                                           PRINCESS YACHTS V65, 2002, 795.000 €          37
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




26
BROKERAGE




        P R I N C E S S Y A C H T S 2 3 M , 2 0 0 6 , 1 . 4 9 5 . 0 0 0  €
                                Poole, DOR, United Kingdom
PRINCESS YACHTS 23M, 2006, Spain, 1.495.000  € Princess Yacht 23m (2006 model) with twin Caterpillar
C-30 (1570hp) engines. This Princess 23m has a British Flag and is owned by an Isle of Man Company. She
was Launched in April 2006 and is Full MCA Coded for charter up to 12 persons. An and efficient V hull to-
gether with draft reducing propeller tunnels make this boat achieves a max speed of up to 37 knots. Cruis-
ing range of around 500nm at 25 knots. Very High specification including flybridge crane, tender, Jet Ski
and all usual bbq and fridge choices on board. This boat is also fitted with very efficient hydraulic bow and
                                                                                                                PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




stern thrusters. Beautiful, spacious and enormously capable make the Princess 23M a pleasure all round.
The perfect social and family yacht with the option to continue with it´s fantastic mooring in Puerto Banus.
Recently had new carpets and relaquered wood through... - Specs: LOA:23 metres Beam:5 metres Draft:1
metres - CATERPILLAR 1570hp - Diesel
Web id: 10 - Price: 1.495.000 € Tax Not Paid




                                                       Carine Yachts
                                                           Andrew Noble
                                             United Kingdom (+44) (01202) 901-721
                                       Visit www.princess-yachtclub.com for full details - Web id: 10
                                                                                                                27
BROKERAGE




                                                       P R I N C E S S Y A C H T S 4 5 , 2 0 0 3 , 2 9 5 . 0 0 0  €
                                                                                     Fréjus, PR, France
                                            PRINCESS YACHTS 45, 2003, Provence Côte d'Azur France, 295.000 € Bateau bein entretenu, stocké à sec 10
                                            mois sur 12 - Specs: LOA:13 metres Beam:3 metres Draft:1 metres - VOLVO 480hp - Diesel
                                            Web id: 14 - Price: 295.000 € Tax Paid
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                                                                   Nautic Avenue
                                                                                                          Patrick Baert
                                                                                                France (+33) ((0)9) 54 22 80 56
                                                                                     Visit www.princess-yachtclub.com for full details - Web id: 14
28
BROKERAGE




           P R I N C E S S Y A C H T S 4 6 0 , 2 0 0 0 , 2 5 0 . 0 0 0  €
                                Poole, DOR, United Kingdom
PRINCESS YACHTS 460, 2000, Marbella, Spain, 250.000 € Princess 460 flybridge yacht (2000 model) equipped
with twin Volvo diesel engines (430hp). Ideal entry level or family flybridge boat. Spanish flag, tax paid. -
Specs: LOA:14 metres Beam:4 metres - VOLVO 430hp - Diesel
Web id: 5 - Price: 250.000 € Tax Paid
                                                                                                                PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                       Carine Yachts
                                                           Andrew Noble
                                             United Kingdom (+44) (01202) 901-721
                                        Visit www.princess-yachtclub.com for full details - Web id: 5
                                                                                                                29
BROKERAGE




                                                        PRINCESS YACHTS 57, 2004, £490,000
                                                                           Poole, DOR, United Kingdom
                                            PRINCESS YACHTS 57, 2004, Palma, Spain, £490,000 Princess 57 (2004 Model) with Volvo D12-715 EVC (715
                                            Hp). This magnificent example has full service history and many additional extras within the specification.
                                            In very good condition, regularly maintained and low hours (390), she really is a vessel not to be missed.
                                            Benefitting from an upgraded 13.5 kw 150 Hz generator, reverse cycle air conditioning and much more, she
                                            is fully equipped. Please contact a member of our team at us for further information or indeed to arrange a
                                            viewing. - Specs: LOA:17 metres Beam:4 metres Draft:1 metres - VOLVO 715hp - Diesel
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                            Web id: 11 - Price: £490,000 Tax Paid




                                                                                                      Carine Yachts
                                                                                                          Andrew Noble
                                                                                            United Kingdom (+44) (01202) 901-721
                                                                                      Visit www.princess-yachtclub.com for full details - Web id: 11
30
BROKERAGE




            PRINCESS YACHTS 60, 1996, £250,000
                               Poole, DOR, United Kingdom
PRINCESS YACHTS 60, 1996, Balearic Islands, Spain, £250,000 Princess 60 (1996 model) with twin MAN diesel
engines (680Hp) She is a great example of one of Princess Internationals Ship Yards most popular models.
Highly recommended and with the possibility of staying on her present mooring. Please do not hesitate
to contact to contact us for more information or to arrange a viewing. - Specs: LOA:66 feet Beam:5 metres
Draft:1 feet - MAN 680hp - Diesel
                                                                                                            PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




Web id: 9 - Price: £250,000 Tax Paid




                                                      Carine Yachts
                                                          Andrew Noble
                                            United Kingdom (+44) (01202) 901-721
                                       Visit www.princess-yachtclub.com for full details - Web id: 9
                                                                                                                  31
BROKERAGE




                                                      P R I N C E S S Y A C H T S P 6 7 , 2 0 0 6 , 9 9 0 . 0 0 0  €
                                                                           Poole, DOR, United Kingdom
                                            PRINCESS YACHTS P67, 2006, Finland, 990.000 € Princess P67 (2007) with MAN 1100 (1100hp each) is a fan-
                                            tastic example of the much sought after model of one of the most prestigious examples of Princess Yachts,
                                            renowned for its timeless elegance and stylish design. She is in fantastic condition with only 300 hours!
                                            Please do not hesitate to enquire with us for further information or indeed to arrange a viewing. - Specs:
                                            LOA:68 feet Beam:17 feet Draft:4 feet - MAN 1100hp - Diesel
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                            Web id: 7 - Price: 990.000 € Tax Not Paid




                                                                                                     Carine Yachts
                                                                                                         Andrew Noble
                                                                                           United Kingdom (+44) (01202) 901-721
                                                                                      Visit www.princess-yachtclub.com for full details - Web id: 7
32
BROKERAGE




                      P R I N C E S S 3 5 , 1 9 8 7 , 8 7 . 0 0 0  €
                                          Fréjus, PR, France
PRINCESS YACHTS PRINCESS 35, 1987, Provence Côte d'Azur France, 87.000 € Place de port a vendre - Specs:
LOA:10 metres Beam:3 metres Draft:1 metres - VOLVO 200hp - Diesel
Web id: 15 - Price: 87.000 € Tax Paid
                                                                                                           PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                      Nautic Avenue
                                                          Cedric DIBIANCA
                                                   France (+33) ((0)9) 54 22 80 56
                                        Visit www.princess-yachtclub.com for full details - Web id: 15
                                                                                                            33
BROKERAGE




                                                               P R I N C E S S 4 1 5 , 1 9 9 0 , 1 0 6 . 4 0 0  €
                                                                                     Fréjus, PR, France
                                            PRINCESS YACHTS PRINCESS 415, 1990, Provence Côte d'Azur France, 106.400 € bateau bien équipé. - Specs:
                                            LOA:12 metres Beam:4 metres - VOLVO 306hp - Diesel
                                            Web id: 16 - Price: 106.400 € Tax Paid
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                                                                   Nautic Avenue
                                                                                                       Cedric DIBIANCA
                                                                                                France (+33) ((0)9) 54 22 80 56
                                                                                     Visit www.princess-yachtclub.com for full details - Web id: 16
 34
BROKERAGE




           P R I N C E S S 46 R I V I E R A , 1 9 9 3 , 1 1 0 . 0 0 0  €
                                         Fréjus, PR, France
PRINCESS YACHTS PRINCESS 46 RIVIERA, 1993, Provence Côte d'Azur France, 110.000 € - Specs: LOA:13 me-
tres Beam:4 metres - CATERPILLAR 435hp - Diesel
Web id: 13 - Price: 110.000 € Tax Paid
                                                                                                        PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                   Nautic Avenue
                                                         Eric CHAPPUIS
                                                France (+33) ((0)9) 54 22 80 56
                                     Visit www.princess-yachtclub.com for full details - Web id: 13
                                                                                                        35
BROKERAGE




                                                      P R I N C E S S Y A C H T S V 5 0 , 2 0 0 4 , 3 5 8 . 0 0 0  €
                                                                                     Fréjus, PR, France
                                            PRINCESS YACHTS V50, 2004, Provence Côte d'Azur France, 358.000 € Super V50 , état neuf, peut servi seule-
                                            ment 210h. bateau a voir. - Specs: LOA:15 metres Beam:4 metres - VOLVO 715hp - Diesel
                                            Web id: 17 - Price: 358.000 € Tax Paid
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                                                                   Nautic Avenue
                                                                                                       Cedric DIBIANCA
                                                                                                France (+33) ((0)9) 54 22 80 56
                                                                                     Visit www.princess-yachtclub.com for full details - Web id: 17
36
BROKERAGE




           P R I N C E S S Y A C H T S V 6 5 , 2 0 0 2 , 7 9 5 . 0 0 0  €
                                  Poole, DOR, United Kingdom
PRINCESS YACHTS V65, 2002, Marbella, Spain, 795.000 € Princess V65 (2002) with twin diesel MAN (1300hp)
engines. This is a great example of Princess Yachts most sort after model. She is fully fitted and has a long list
of optional extras. She has comfortable accommodation for a total of 6 guests in 3 double cabins plus crew.
Berthing in Puerto Banus can be arranged as well as delivery to any where in the Med. She is highly recom-
mended and viewing is a must. - Specs: LOA:20 metres Beam:5 metres Draft:1 metres - MAN 1300hp - Diesel
                                                                                                                     PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




Web id: 4 - Price: 795.000 € Tax Paid




                                                         Carine Yachts
                                                             Andrew Noble
                                               United Kingdom (+44) (01202) 901-721
                                          Visit www.princess-yachtclub.com for full details - Web id: 4
                                                                                                                      37
MARKETING

                                                                                     OLIVIER BAELDE
                                                                                    by

                                                                                                 Editor




                                           Luxury
                                                          Yacht
                                                    charter marketing
                                           and social media
                                           marketing
                                           Your website is the online face of your company, orga-
                                           nization. It must reflect what you are, what you do, and
                                           how you do it; it is how current and potential customers
                                           view you and, in many cases, interface with you. A bad
                                           website will turn customers off to your brand or com-
                                           pany, while an outstanding website will create new and
                                           more loyal customers. It’s something you can’t take for
                                           granted.


                                           G
                                                       iven the increasing reach of social networks,      database or CRM system as a backup. To increase luxury
                                                       it represents an amazingly large audience for      yachts occupation rate, a dedicated mini site coupled
                                                       your website content. Even when you’re creat-      with an online brochure and linked to social networks ac-
                                           ing content outside of a social network on your own site,      counts makes wonders in terms of clearly presenting the
                                           you should strive to encourage sharing. Cross-promoting        yacht features and amenities. Direct contact and reserva-
                                           content and driving traffic from your website to your          tion forms will enable the clients to get in touch with a
                                           social networks accounts (and vice versa) is an important      dedicated account manager able to present and add his
                                           part of a smart inbound marketing strategy.                    personal touch in terms of services.




                                           H                                                              S
                                                 owever, when marketing luxury yacht offered for                 imply placing a luxury yacht in a central listing sys-
                                                 charter, directing potential clients back to your               tem does not offer the same level of service to the
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                 site should be preferred. It will give your company             client who may get a different reservation agent ev-
                                           the opportunity to present your serivces and yachts in a       erytime. Bringing personal service to clients will achieve
                                           more formal setting.                                           a lot in terms of customer retention. As well, a dedicated
                                                                                                          site and brochure to market a luxury yacht will avoid be-



                                           A
                                                   s well, your site will provide direct means of         ing “lost in the crowd” among the 50 other yachts in the
                                                   contacts either through phone numbers or an            central listing fleet.
                                                   inquiry form. The inquiries and contacts informa-



                                                                                                          Y
                                           tion are the key to increase your customer base. You need            ou can manage rates and locations offered while
                                           to make sure that you will receive all inquiries without             getting over time a mailing list of clients and inter-
                                           failure or risk of interception by a third party company. A          ested persons who contacted your company about
                                           well structured inquiry system will send a notification        the yacht. It will allow you to build marketing campaigns
                                           to the reservation agents and save all inquiries in the        and send newsletters with added knowledge of your
38
marketing services for luxury yachts,
                                                                                   you must always take into account
                                                                                   the singular needs of each client and
                                                                                   ultimately assess the level of services
                                                                                   they want to find when selecting
                                                                                   your company for their yacht reserva-
                                                                                   tion.




                                                                                   P
                                                                                       roviding a highly responsive
                                                                                       and customized service will
                                                                                       set your company above the
                                                                                   competition.




                                                                                                    The strategy

                                                                                     “        development portion of
                                                                                              a social media campaign
                                                                                            is crucial for the success

                                         C
customers requirements. Building a             lients chartering luxury yachts
                                                                                            of a company. You must
direct relationship with past clients          are used to a high level of per-
by offering an online feedback form            sonal service and will be more               ask and answer the
after the charter period will increase   tempted to go with a more personal                 appropriate and relevant
the level of understanding                                                                  questions to develop the
and needs requested by your
clients. Furthermore, a dedi-
                                                                                            right campaign: What
cated website with a reserva-                                                               social sites are your
tion system for a luxury yacht                                                              target market currently
will alllow you to improve
                                                                                            using? How much time is
the “differentation factor”.
                                                                                                                             PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




While most central agency                                                                   needed to consistently
listings will provide a single                                                              interact with your social
page of information about a                                                                 community?
yacht with a few pictures, a
dedicated site will allow you
to include videos and image
galleries of the yacht.




Y
      ou will be as well able to pres-   approach and contacts rather than
      ent the crew in a more interac-    searching through a full list of yachts
      tive way.                          in order to compare all features or
                                         amenities. When providing charter
                                                                                                                             39
SOLUTIONS




                                                       Yacht
                                                        Brokerage
                                                          Solution
                                                                          360 architecture to reach
                                                                          your clients everywhere
                                                The mobile access is
                                                                          T
                                                                                     he Yacht Brokerage Solu-        tegrated with 15 social networks


                                           “    becoming more and
                                                more	the	first	mode	of	
                                                access to information
                                                                                     tions for joomla was de-
                                                                                     signed to answer the needs
                                                                          of yacht brokerage or dealership com-
                                                                                                                     through APIs and generates high
                                                                                                                     quality yacht PDF brochures and
                                                                                                                     monthly magazines.
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                                          panies. It provides extensive features
                                                and content. We could     not found in the competition.              We took great care of integrating our
                                                                                                                     solutions with more than 15 social
                                                not ignore this fact      The Yacht Brokerage solution includes      networks APIs in order to automati-
                                                in the roadmap and        lead request management to store all       cally distribute the listings informa-
                                                development strategy of   yacht requests. As well different re-      tion to your social networks accounts
                                                                          quest forms for financing, insurance,      without extra work on your side. Now-
                                                our	solutions.”
                                                                          storage, transport, survey store all re-   adays, publishing yacht listings on
                                                                          quests in tables accesssible through       your web site is not enough to reach
                                                                          maintenance screens in the adminis-        potential buyers.
                                                                          tration panel.                             A good marketing strategy is to reach
                                                                                                                     propects where they are most likely
                                                                          The Yacht Brokerage solution is in-        to be.
40
Scheduled for the end                    During the summer 2011,                   ThE appS will close

“        of the year 2011, Our
         yachting solutions
         will include an iphone
                                        “         we will be prototyping
                                                  the iphone and ipad
                                                  apps, The development
                                                                                  “         the circle of our 360
                                                                                            architecture where
                                                                                            you will be able to
         app and an ipad app                      will be conducted                         reach your potential
         in order to reach                        during the last                           clients through all
         your potential clients                   quarter of 2011 with a                    available channels:
         wherever	they	are.”                      scheduled release date                    oNLINE,oFFLINE,MOBILE.”
                                                  of	december	2011.”




E
      xtensive and powerful fea-        requests while keeping an history.
      tures are included in the Yacht   Administration: Front-End and Back        Broker Contacts
      Brokerage solution for joomla:    end administration. Allows multiple       Brokers, Brokerage companies have
Detailed yacht listings maintenance     brokers managing their listings in        an extended set of fields in order to
screens, High quality PDFs genera-      the front end.                            enter all their contact information.
tion, Social networks posting, RSS                                                Offices location and contacts man-
and XML feeds syndication, Web          Listings Management                       agement is included for brokerage
Services synchronization, CRM area.     Pre-loaded templates for Sailboats,       companies with several locations.
                                        Power Yachts. Fields and tabs can
The Yacht Brokerage solution allows     be published or unpublished from          Lead Management
a yacht broker/dealer company to        the backend. Flexible layout.             Different Online forms allow site
manage and promote online an in-                                                  visitors to request more informa-
ventory of new and used boats.          Validations Tables                        tion, a yacht visit, financing... All the
                                                                                                                              PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                        Over 110 validations pre-loaded:          requests are saved in tables. email
The Yacht Brokerage solution al-        yacht make , engine make, elec-           notifications are sent to brokers and
ready includes custom templates         tronic, electrical.... offering a turn-   broker can process the request ac-
for motor yachts and sailboats.         key solution.                             cordingly.

The Yacht Brokerage solution allows     Sales Cycle                               Forms Builder
to present professionally the inven-    Built-in Sales cycle allowing to          All Online forms are linked to a
tory while giving a very quick ad       categorizes the yachts : for sale/        data dictionary allowing to add or
easy management interface to the        contract pending/sold. Sales cycle        change fields for a specific forms.
brokers and dealers. A lead man-        steps can be modifiedbased on the
agement area gives the opportuni-       company’s process.                        Bulk Images Upload
ty to brokers to manage quickly the                                               Images are uploaded through a
                                                                                                                                    41
SOLUTIONS




                                           flash utility allowing for the
                                           bulk upload and resizing of
                                           the listing images without
                                           timeout.

                                           Social Media Mar-
                                           keting
                                           Powerful and integrated
                                           APIs: Powerful & Integrated
                                           Syndication Services: Our
                                           Solution offers a very pow-
                                           erful synchronization tool in
                                           order to increase instantly
                                           the visibility of the listings in
                                           the Longitude 64 Yachting
                                           Network composed of over
                                           40 web sites (and growing)
                                           targeting the yachting and
                                           luxury markets.

                                           The Yacht Brokerage Solu-
                                           tion is integrated through
                                           APIs with several social net-
                                           works in order to maximize          counts will appear constantly maintained
                                           the exposure of the listings.       and will help to turn visitors into followers   Magazines Publishing
                                           A manual scheduler is ac-           or fans extending once again the visibility     The Yacht Brokerage solution for joomla
                                           cessible through the control        of your yacht listings.                         generates high quality PDF magazines. All
                                           panel maintenance screen                                                            PDF magazine listings include a qrcode
                                           in order to post manually           If your brokers had to manually update 15       generated in order to offer a quick access to
                                           to social network. However          social networks, they will spend a consid-      the listing from mobile phones. Companies
                                           the recomended way is to            erable amount of time to do a repetitive        using the Yacht Brokerage solution can now
                                           use the application cronjob         work.                                           present high quality corporate magazines
                                           scripts in order to schedule        Current integrations with Social networks       to clients and prospects. We can generate
                                           automatic postings at regu-         APIs are: Facebook, Twitter, Scribd, Issuu,     every month a monthly corporate maga-
                                           lar intervals.                      Slideshare, Flickr, Docstoc, Flickr, Picasa,    zine with current listings. We can create
PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011




                                                                               Youtube.                                        custom design for the magazines matching
                                           This outstanding integra-                                                           the company’s graphic chart for an addi-
                                           tion allows a brokerage             Automatic XML Feed Generation is inte-          tional cost.
                                           company to update auto-             grated with: Olx, Vast, Oodle.
                                           matically major social net-                                                         0 High quality PDF Generation
                                           works as soon as an update          Automatic yachting XML Feed Generation
                                           is made to a yacht listing. It      is integrated with: The Yacht Market, Boat      The Yacht Brokerage solution for joomla
                                           brings constant updates to          24, Boatshop 24, Boats and outboards,           generates high quality magazines. Maga-
                                           social networks accounts            Boards & Outboards, Jameslist...                zines are generated by our platform as a
                                           making them live and al-                                                            special service to clients using our yachting
                                           waqys brigning new con-             It uses the openmarine xml standard.            solution.
                                           tent or images.                     (www.openmarine.org)
                                           Your social networks ac-                                                            The integration with social networks is
42
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue
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Princess Yacht Club magazine - Yacht Brokerage - September 2011 issue

  • 1. YACHT BROKERAGE YACHT CHARTER DOCKS & SLIPS LATEST YACHT LISTINGS NEW LUXURY YACHTS LISTINGS MARKETING YOUR INVENTORY PRINCESS YACHT CLUB www.princess-yachtclub.com | ISSUE SEPTEMBER 2011 YACHT BROKERAGE Social Media Strategy and APIs integration YACHT CHARTER Inbound Marketing Strategy for Luxuy yachts ONLINE PR TIPS TheManaging brand awareness onlne BOAT SHOWS Mobile Fall Boat Shows Calendar apps ag e r ke Yacht Bro FOCUS Marketing for the yachting industry 1.99£
  • 2. M o s t a d v a n c e d m a r k e t i n g LONgITUDE64
  • 3. p l a t f o r m f o r t h e y a c h t i n g Docks & SLIPS SOLUTIONS yacht brokerage solutions yacht charter solutions monthly magazine web: www.longitude64.com email: sales@longitude64.com skype: longitude64 facebook: www.facebook.com/longitude64 twitter: www.twitter.com/longitude64
  • 4. contents LONGITUDE64 EDITOR’S LETTER 8 EDITOR LETTER Welcome to the Princess Yacht Club magazine 12 LONGITUDE 64 A new approach to yacht brokerage and yacht charter marketing 16 SOCIAL MEDIA MARKETING Establishing an efficient social media marketing strategy becomes now a reality for yacht brokerage and yacht charter companies. 20 SOCIAL NETWORKS Advantages of using APIs integration to post automatically to social networks. 27 BOAT SHOWS CALENDAR Boat show events taking place in september 2011 26 08 YACHT BROKERAGE LISTINGS Princess Yacht brokerage listings for the month of september 2011 presented by brokerage companies using our yacht brokerage solution FEATURES Yacht 38 YACHT CHARTER MARKETING Inbound marketing strategy for Brokerage luxury charter yachts and Charter 40 YACHT BROKERAGE SOLUTION Marketing 24 Presentation of the yacht brokerage solution for joomla. Features and advantages 47 Find Prospects PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Using social media to find prospects. 04 32
  • 5. 42 49 Online PR 56 Understanding online PR and how to use it to create brand awareness 50 YACHT CHARTER SOLUTIION Presentation of the yacht charter solution for joomla. Features and advantages 54 DOCKS & SLIPS SOLUTION Presentation of the docks & slips solution for joomla. Features and advantages 60 YACHT DESIGN NEWS Yacht design news for 59 NEWS AROUND THE WORLD Yachting events around the world september 2011 10 Cover Story %O FF Longitude 64 - The Yacht- ing Network offers powerful GRAB features to yacht brokerage and yacht charter companies looking for a turnkey solu- yearly tion in order to improve their Subscription inbound marketing activities and social networks integra- Today !! tion .
  • 6. THE YACHTING NETWORK www.theyachtingnetwork.ch Most Advanced Marketing Services for the Yachting Contacts CH - Crans Montana: +41 (0)27 483 12 20 UK - London: +44 (0)20 7078-4226 USA - Miami: +1 (305) 394-9652 email: sales@theyachtingnetwork.ch
  • 7. Social Media Marketing Social Networks Integration Superyachts Marketing Dedicated Superyachts Reservation Sites Yacht Brokerage Solutions Yacht Charter Solutions Corporate Magazines Creation
  • 8. EDITOR’S LETTER OLIVIER BAELDE by Editor PRINCESS YACHT CLUB PUBLISHER/EDITOR Welcome Olivier Baelde editor@yachting.vg Marketing solutions Magazines are available in ADVERTISING MGR printed and electronic ver- for yacht broker- James Blackburn sions. age , yacht charter advertising@yachting.vg companies and real The Yachting Network plat- SALES MGR estate agencies form coupled to our yacht- Ian Foster ing solutions provide an specializing in the exclusive set of features sales@yachting.vg rental and sale of to yacht brokerage and MARKETING MGR docks and slips are yacht charter companies Clive Coleman allowing them to market our primary focus. marketing@yachting.vg worldwide on different me- dias their yachts for sale or PR MGR charter fleet. Web Solutions Antoine Bonvin We developed over the last pr@yachting.vg We continuously work on 24 months an online plat- improving our platform to form using the latest tech- SUBSCRIPTIONS MGR provide advanced features nologies in terms of web Danielle Chiocci not available in third party design, database architec- subscriptions@yachting.vg listings websites. ture, cloud hosting. SOCIAL NETWORKS MGR Furtermore, a very pow- Sven Nicklasson erful social network inte- Mobile Solutions social_networks@yachting.vg The release of our iphone gration though APIs al- and ipad apps are sched- lows the brokerage and BUSINESS DEVELOPMENT uled for december 2011. It charter companies using MGR will add even more reach our yachting solutions to Glen Coburn to our solutions. gain maximum exposure bus_dev@yachting.vg on a worldwide basis with Join us PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 a minimum of efforts on their side. Olivier Baelde Publisher, Editor Then, our montlhy maga- Crans Montana, zines generated through Switzerland an InDesign CS5 workflow All correspondence should integration allows to gen- be addressed to erate on a monthly basis 88-90 Hatton Garden magazines for every sites London, EC1N 8PN composing The Yachting United Kingdom Network. 8
  • 9. PRINCESS YACHTS 45, 2003, 295.000 € Nautic Avenue Patrick Baert France (+33) ((0)9) 54 22 80 56 Visit www.princess-yachtclub.com for full details - Web id: 14
  • 10. PRINCESS YACHTS V50, 2004 358.000 € Nautic Avenue Cedric DIBIANCA France (+33) ((0)9) 54 22 80 56 Visit www.princess-yachtclub.com for full details - Web id: 17
  • 11. PRINCESS YACHTS V50, 2004, Provence Côte d’Azur France, 358.000 € Super V50 , état neuf, peut servi seulement 210h. bateau a voir. Specs: LOA:15 metres Beam:4 metres - VOLVO 715hp - Diesel Web id: 17 - Price: 358.000 € Tax Paid
  • 12. LONGITUDE 64 OLIVIER BAELDE by Editor “Longitude 64 - The Yachting Network” A new approach to yacht brokerage and yacht charter marketing: integration with social networks W elcome to the Longitude 64 monthly magazine. The pri- mary purpose of this maga- zine is to present yachts for brokerage and yachts for charter from clients using our yachting solutions. In order to provide them with a competitive advantage, we decided to integrate our online platform called The Yacht- ing Network with the Adobe inDesign workflow. The end result being that all the listings from clients using our online yachting solutions are as well included in our monthly magazines. It brings them maximum exposure as well as brand recognition. We believe that there is still a need for a printed W version to allow readers to be able our clients listings. e believe that a tight inte- to read offline while traveling for ex- gration between the web T ample. Furthermore, it allows our cli- he architecture of our platform sites of our clients running ents to reach potential buyers who now comes full circle. We are one of our yachting solutions and are not always willing to stay a long able to provide to all clients social networks and coupled with a time in front of a computer screen in using our yachting and real estate printed version will bring them a very solutions an integrated platform able powerful platform to increase the vis- PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 order to review luxury yachts for sale or charter. A printed version still has to deliver online and offline visibility ibility of their listings. its charm and provides added value to through very efficient web services. U our clients. nlike third party listing sites F urthemore, our complete inte- specializing in yachting, cli- w We hope you will enjoy gration to over 15 social net- ents list their yachts only once reading every month our works through APIs allows clients on their websites in our yachting so- magazines. In the following using our solutions to post automati- lutions and then syndication takes months, every site part of The Yacht- cally listings updates on their social place. It insures that their domain ing Network will be integrated in the media accounts without extra work. name and web site is the place where Adobe Indesign workflow in order to all listings are managed, indexed first generate monthly magazines adding by search engines and where all in- again some exposure and visibility to bound traffic goes back to when syn- 12
  • 13. T dicated to other sites. he Docks & Slips Solution for geting the yachting and luxury mar- joomla was designed to answer kets. O Y ver time, this strategy will the needs of real estate agen- acht Listings are as well dis- bring continuous lead gen- cies specializing in the sale and rental tributed in RSS feed format to eration at a fraction of the of yacht slips. It provides extensive different subscribers and feed- cost spent on multiple third party features not found in the competition. burner. XML feeds are syndicated to listing sites where listings are lost in The Docks & Slips solution includes generic third party web sites like Olx, the crowd. Vast, Oodle. It helps in increas- The Yachting Network has local web- ing backlinks to the client’s T he Yacht Brokerage So- website. lutions for joomla was sites in all european countries. The A designed to answer print version of our magazine brings dditional XML feeds the needs of yacht brokerage additional readers and visibility to our following the openma- or dealership companies. It rine standard (www. clients. Complete integration in social provides extensive features openmarine.org) generate files not found in the competition. networks maximizes the exposure of compatible with The Yacht The Yacht Brokerage solution yacht listings. Soon to be released, Market, Boatshop24, Boat 24, includes lead request man- mobile apps will close the circle of a Jameslist... completing a very agement to store all yacht powerful array of syndication requests. 360 inbound marketing strategy. tools. PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 T he Yacht charter reservation So- lead request management to store all lutions for joomla was designed yacht slips requests. to answer the needs of yacht P charter companies. It provides exten- owerful and integrated APIs: sive features not found in the compe- Powerful & Integrated Syndica- tition. The Yacht Charter Reservation tion Services: Our Solution offers solution includes reservation requests a very powerful synchronization tool and quotes management as well as in order to increase instantly the vis- online availability calendars. ibility of the listings in the Longitude 64 Yachting Network composed of over 15 web sites (and growing) tar- 13
  • 14. SOCIAL MEDIA Social Media Establishing an efficient Marketing and “ SOCIAL MEDIA marketing strategy becomes now a reality for yacht Yachting brokerage and yacht charter companies. When establishing the company marketing strategy, The most costly decision a market- it does not appear anymore as a cost several key indicators ing or sales manager will take when effective solution in a long term strat- PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 implementing a marketing strategy egyh. All third party listings sites rely must be closely watched. will be to rely entirely on third party on traffic to their sites in order to be As well, deciding the websites to acquire new contacts and able to charge yacht brokerage and direction of the data promote the yacht listings. This deci- yacht charter firms. Thus, they will sion is mostly taken due to the ap- most of the time prevent this traffic flow between the parent easy setup and maintenance to leave their site unless it goes to a company and third party third party listing sites seem to pro- paid advertisement. The data flow of sites can become costly vide. However, when analyzing care- the listings between the company’s in terms of advertising fully the features provided, as well website and the outside world must as the possibility to create inbound be carefully evaluated. The success in budget without bringing traffic to the company’s website or establishing a long term approach is long term traffic. ” expand the reach to social networks, to consider, as the central point, the 14
  • 15. company’s website. ie the single point of entry for all list- reach potentials clients through all available social medias. ings should be your website. Then, syndication to third In a long term strategy, all inbound traffic must go back to party listings websites specializing in the yachting and your site. This way, if you decide to stop listing on a particu- to social network will take place. This data flow will allow lar third party listings website, most of the traffic will still you to generate inbound traffic back to your site and not flow to your site through the other channels. On the other to other sites. You will have the control over the data pro- hand, if you stricly list on third party sites, the day you stop vided to the external sites. Contacts and leads coming to paying them, you “disappear“ from the internet world... your site once will most likely come back to your site on a regular basis. A powerful outbound strategy for the list- 0 Social media is online ings is to target all available social network and document Social media is something that takes place online. It is a or images sharing sites. Through APIs, you can automate type of communication that takes place outside of in-per- the posting of listings information and brochure to a large son meetings, phone calls, or foot traffic. That means social array of sites which are not used by third party listings media is location-independent, which makes it a valuable websites to avoid loosing traffic.Nowadays, you can maxi- part of any company’s business strategy. mize your exposure on social networks relatively easily by selecting a yachting solution already integrating the APIs 0 Social media is user-generated to post automatically. Content used to be something that very few people cre- ated. Reporters, TV anchors, movie directors, authors, radio 0 Social networks integration DJs, and magazine editors created content, and everyone else consumed it. Now, everyone is a publisher, and the Furthermore, third party listings websites will not have any people who use the content are also the ones who create incentives to integrate your listings with social networks it. or other sites in order to keep the traffic on their site. You must put in place a well tought-out strategy which will syn- 0 Social media is highly accessible and scal- dicate listings to generic listings sites. (Olx, Oddle, Vast...), able third party listings sites specializing in yachting through Social media is highly accessible and scalable to the public, the openmarine.org initiative for example: It allows you to which means that social media has lots of users and offers generate a standard xml feed and post it to several sites plenty of opportunity for companies. Because social media through a subscription. Then, post the listings to your face- is easy to access, the tools for social media are easy and book and twitter account. intuitive enough for the common person to use. Even if you don’t use social media now, there’s no reason not to 0 XML feeds jump in! We went further in the integration of our yachting solu- PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 tions with a large array of APIs. Clients using our yachting solutions have their listings posted automatically to Flickr, Picasa, Wordpress, Blogger, Olx, Oddle, Vast, Openmarine. Then, PDF brochures generated are posted to Issuu, Scribd, Slideshare, Docstoc expanding the reach and search en- gines indexing. And a new service launched this month is through the magazines listing all the yachts from our cli- ents and generated in 3 versions: print on demand version, electronic version and ipad version. The goal in creating your marketing strategy is not to get linked to a single third party listings website where they will dictate their market- ing strategy to you and make it very difficult for you to 15
  • 16. PRINCESS YACHTS P67, 2006 Poole, 990.000 € Carine Yachts Andrew Noble United Kingdom (+44) (01202) 901-721 Visit www.princess-yachtclub.com for full details - Web id: 7
  • 17. PRINCESS YACHTS P67, 2006, Finland, 990.000 € Princess P67 (2007) with MAN 1100 (1100hp each) is a fantastic example of the much sought after model of one of the most prestigious examples of Princess Yachts, renowned for its timeless ele- gance and stylish design. She is in fantastic condition with only 300 hours! Please do not hesitate to enquire with us for further information or indeed to arrange a view- ing. Specs: LOA:68 feet Beam:17 feet Draft:4 feet - MAN 1100hp - Diesel Web id: 7 - Price: 990.000 € Tax Not Paid
  • 18. SOCIAL NETWORKS Yachting & Social Common Mistakes companies Make With Strategy: Some of the most common mistakes companies make with so- cial media revolve around Networks Strategy making decisions that While it’s useful to get into the details and tactics of social aren’t consistent with hav- ing good business sense. media, a solid marketing strategy should work no matter the Because social media tools medium. The smartest companies will focus on strategy because are free, some companies in the world of Web 2.0, the tools are constantly changing. tend to take the wrong ap- proach: use all tools to see what sticks. Here are some of the most common mis- takes to avoid with social media strategy: 0 Not developing a social media strat- egy Because social media is the hottest trend in marketing, companies assume that all they have to do is set up a Twitter account and a Face- book fan page. This is the equivalent of pulling ran- dom magazines out of off the rack and purchasing full page color ad in each one, then throwing together a quick and dirty PowerPoint flyer to run. Just like any other communication me- PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 dium, social media requires a well-thought out market- ing strategy plan. utmost importance. Furthermore, because they can sell anything. Social media may 0 Perfecting a social it takes time to build social media accounts, seem free, but the hidden time costs to media strategy every minute you waste by not being there build relationships Social media is not a Even though a social me- is followers you could be losing. quick way to make more sales; in fact, so- dia strategy is important, cial media actually adds cycle time to the don’t wait for the strategy 0 Gathering followers rather sales process. Just like any other process, a to set up your company’s than building a network company must consider how much of its accounts. Reserving your There are no shortcuts in social media, and resources to invest. company’s name on various the bottom line is companies have to build social media sites is of the relationships with their customers before 18
  • 19. Every social media user has a very clear idea of what tures pertaining to your business activity. “ social media means to them, and how they want to be approached by companies on social media. Most companies don’t realize that the way they approach 0 Facebook On Facebook for example, the new graph API allows to post update statuses about listings, upload images in albums , post social media sends its own message to consumers.” events in calendar.. As well, you can use the facebook user authentication to login into 0 Putting all eggs in one basket your site and read or contribute to your It’s exciting to see extraordinary results on content. The advantage is that you can at one form of social media, and tempting to the same time know more about this per- invest all your resources into what’s work- son and propose a subscription to your ing. Try to resist. With the speed at which newsletter. When he connects to your site technology changes, social media is start- with his facebook’s user id , you will be able ing to look similar to the fashion cycle: one then to send messages directly through day you’re in, the next day you’re out. Tools the facebook graph API. It will allow you to fall in and out of fashion all the time keep this user informed about your com- – remember Friendster, and more recently, PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 pany activities automatically through your MySpace? Companies that build a large eq- website. It provides an extra level of pos- uity on one tool will find themselves with sibilities since you no longer need a user nothing if the tool loses popularity. to subscribe to your newsletter. While you manage your own facebook groups , you While having a social network presence can post automatically news to the groups through Facebook, Twitter and other social and invite all new friends automatically to networks proves mandatory nowadays, a join the groups through the APIs. new concept tested by our yachting solu- tions is to benefit from Facebook groups 0 Friends and Followers and social activity by bringing back “friends By inviting your “friends and followers” to and followers“ to the company’s website in visit and connect to your site using their order to propose targeted services and fea- 19
  • 20. SOCIAL NETWORKS facebook user id , you give them the possibility to share information and recom- mend other users to con- nect with you. On the new site www. yachting.vg, we are cur- rently experimenting with several new functionalities of the Graph API. Integrating your site more tighly with external social networks will allow you to communicate faster new information to be given to followers and groups. You will be able to provide a constant flow of informa- tion and news through automated tasks. When us- ers visit your website, your can control the information on a regular basis for example a new yacht tional tone and respond to other partici- given to them as well as listing or price reduction offer, you keep the pants in the conversation. Automated ac- getting their feedback on flow going. counts or accounts that are updated with a specific polls or through a stream of links do not produce results. comment system. 0 Common Mistakes Companies You can inform your Make With Messaging 0 Controlling the message groups, friends and follow- Every social media user has a very clear Social media is not about controlling a mes- ers that the newsletters idea of what social media means to them, sage. In fact, the very nature of social media generated every month is and how they want to be approached by is such that no one person or organization available on your website. companies on social media. Most com- can control the message. Because social The important point in panies don’t realize that the way they ap- media is a medium to share information this social network integra- proach social media sends its own message through a network, companies must re- PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 tion with your website is to consumers. Here are some of the most alize that once they put the message out to keep the channels open common mistakes companies make with there, they have no control anymore. Users and regularly communicate messaging: can choose to edit the message, inject their to provide new information own opinions into the message, share the and news. 0 Creating impersonal accounts message, or ignore the message. Further- Readers will be more Users don’t follow companies; they follow more, companies can’t even control where likely to visit your site on engaging people who work at companies. the message starts: a user can also create a regular basis if they get Unless the tool is meant specifically for a message about a company without hav- weekly news from your site. companies to use (i.e.: Facebook fan pages), ing any affiliation to them. Because of the This could be fastidious if every account should be an actual person nature of social media, companies that try you had to do it manually , who has a name and a title that clearly sig- to control the message will have difficulty but by creating automated nifies him or her as a face of the company. reaping any of the benefits of the medium. tasks to post automatically This person should write with a conversa- 20
  • 21. There are so many ways to use social media to communicate draw the line with abusing permission? Un- “ with the customer, and as social media goes mainstream fortunately, this question is similar to asking companies are finding new ways every day. All of these where comedians draw the line with poten- purposes for communication fall into three main tially offensive jokes. The truth is that different users have different levels of tolerance. Just like functions: public relations and marketing, sales, and a comedian might experiment with messaging customer services.” based on the feedback he or she is receiving from the audience, your company must experi- 0 Not controlling the message ment with the right level of communication, erring on the While companies should be careful about trying to exer- side of unobtrusive. cise too much control over the message, there is also the opposite end of the spectrum to avoid. Companies often 0 Strategy definition cite “control over message” as a reason not to participate in The framework for developing a social media strategy social media, but the truth is that companies have lost con- consists of three potential functions: public relations and trol of the message whether they participate or not. This is marketing, sales, and customer services. Social media can because, as mentioned earlier, users can create a message be used to further goals within just one of these three and drive the conversation surrounding that message. functions, two these functions, or a company could use PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 So how can companies exercise some control over a social media to satisfy the needs of all three of these func- message and still reap the benefits of social media (rapid tions. These three functions feed each other in a cycle, and diffusion of information through people sharing messages companies can create a fairly comprehensive social media with their networks)? The answer is that companies need to strategy by taking each into consideration. participate in the conversation. Responding to complaints and stressing the benefits and what the company does 0 Find your audience well; these are all ways for companies to control the end- Very few social media tools will work for every company; consumer’s perception of its services. however, if your company is just starting out with social media, you can find plenty of people by sticking to the big- 0 Abusing permission gest social media sites. Generally, the strategy for finding an Abusing permission is a fast way for companies to lose audience is looking for groups of people with similar inter- credibility, damage relationships, and generally make a ests to keywords that make sense for your company. bad name for themselves in social media. So where do you 21
  • 22. SHOWS 09 16 07 21 PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 7 Cannes 9 Tampa 16 Southampton 21 Monaco September 7 - 12 September 9 - 11 September 16 - 25 September 21 - 24 22
  • 23. SHOWS Boat Shows September 2011 Cannes International Boat & Yacht Show Europe’s leading in-water exhibition, the Festival de la Plaisance de Cannes is a unique venue offering showgoers the opportunity to preview the finest jewels of the sea. September 7 - 12, 2011 Monaco Yacht Southampton Show Boat Show The Monaco Yacht Show presents the The UK’s leading outdoor Boat Show greatest showcase of luxury yachting provides authentic experiences both PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 in the world. A high-end show guar- anteed by the meticulous selection on and off the water for a fun-filled day out for boaters, trade and the 46th Tampa of the exhibitors. September 21 - 24, 2011 whole family. September 16 - 25, 2011 Boat Show Expanded in-water display will show- case nearly three dozen best-in-class vessels, ranging in size from 40 to 97 feet! September 9 - 11, 2011 23
  • 24. PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 24
  • 25. WORLD NEWS PRincess yacht club www.princess-yachtclub.com Yacht Brokerage Yacht Charter PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 25
  • 26. PRINCESS YACHT CLUB Index EDITOR’S LETTER MOTOR YACHTS BROKERAGE PRINCESS YACHTS 23M, 2006, 1.495.000 € 27 PRINCESS YACHTS 45, 2003, 295.000 € 28 PRINCESS YACHTS 460, 2000, 250.000 € 29 PRINCESS YACHTS 57, 2004, £490,000 30 PRINCESS YACHTS 60, 1996, £250,000 31 PRINCESS YACHTS P67, 2006, 990.000 € 32 PRINCESS YACHTS PRINCESS 35, 1987, 87.000 € 33 PRINCESS 415, 1990, 106.400 € 34 PRINCESS 46 RIVIERA, 1993, 110.000 € 35 PRINCESS YACHTS V50, 2004, 358.000 € 36 PRINCESS YACHTS V65, 2002, 795.000 € 37 PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 26
  • 27. BROKERAGE P R I N C E S S Y A C H T S 2 3 M , 2 0 0 6 , 1 . 4 9 5 . 0 0 0  € Poole, DOR, United Kingdom PRINCESS YACHTS 23M, 2006, Spain, 1.495.000  € Princess Yacht 23m (2006 model) with twin Caterpillar C-30 (1570hp) engines. This Princess 23m has a British Flag and is owned by an Isle of Man Company. She was Launched in April 2006 and is Full MCA Coded for charter up to 12 persons. An and efficient V hull to- gether with draft reducing propeller tunnels make this boat achieves a max speed of up to 37 knots. Cruis- ing range of around 500nm at 25 knots. Very High specification including flybridge crane, tender, Jet Ski and all usual bbq and fridge choices on board. This boat is also fitted with very efficient hydraulic bow and PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 stern thrusters. Beautiful, spacious and enormously capable make the Princess 23M a pleasure all round. The perfect social and family yacht with the option to continue with it´s fantastic mooring in Puerto Banus. Recently had new carpets and relaquered wood through... - Specs: LOA:23 metres Beam:5 metres Draft:1 metres - CATERPILLAR 1570hp - Diesel Web id: 10 - Price: 1.495.000 € Tax Not Paid Carine Yachts Andrew Noble United Kingdom (+44) (01202) 901-721 Visit www.princess-yachtclub.com for full details - Web id: 10 27
  • 28. BROKERAGE P R I N C E S S Y A C H T S 4 5 , 2 0 0 3 , 2 9 5 . 0 0 0  € Fréjus, PR, France PRINCESS YACHTS 45, 2003, Provence Côte d'Azur France, 295.000 € Bateau bein entretenu, stocké à sec 10 mois sur 12 - Specs: LOA:13 metres Beam:3 metres Draft:1 metres - VOLVO 480hp - Diesel Web id: 14 - Price: 295.000 € Tax Paid PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Nautic Avenue Patrick Baert France (+33) ((0)9) 54 22 80 56 Visit www.princess-yachtclub.com for full details - Web id: 14 28
  • 29. BROKERAGE P R I N C E S S Y A C H T S 4 6 0 , 2 0 0 0 , 2 5 0 . 0 0 0  € Poole, DOR, United Kingdom PRINCESS YACHTS 460, 2000, Marbella, Spain, 250.000 € Princess 460 flybridge yacht (2000 model) equipped with twin Volvo diesel engines (430hp). Ideal entry level or family flybridge boat. Spanish flag, tax paid. - Specs: LOA:14 metres Beam:4 metres - VOLVO 430hp - Diesel Web id: 5 - Price: 250.000 € Tax Paid PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Carine Yachts Andrew Noble United Kingdom (+44) (01202) 901-721 Visit www.princess-yachtclub.com for full details - Web id: 5 29
  • 30. BROKERAGE PRINCESS YACHTS 57, 2004, £490,000 Poole, DOR, United Kingdom PRINCESS YACHTS 57, 2004, Palma, Spain, £490,000 Princess 57 (2004 Model) with Volvo D12-715 EVC (715 Hp). This magnificent example has full service history and many additional extras within the specification. In very good condition, regularly maintained and low hours (390), she really is a vessel not to be missed. Benefitting from an upgraded 13.5 kw 150 Hz generator, reverse cycle air conditioning and much more, she is fully equipped. Please contact a member of our team at us for further information or indeed to arrange a viewing. - Specs: LOA:17 metres Beam:4 metres Draft:1 metres - VOLVO 715hp - Diesel PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Web id: 11 - Price: £490,000 Tax Paid Carine Yachts Andrew Noble United Kingdom (+44) (01202) 901-721 Visit www.princess-yachtclub.com for full details - Web id: 11 30
  • 31. BROKERAGE PRINCESS YACHTS 60, 1996, £250,000 Poole, DOR, United Kingdom PRINCESS YACHTS 60, 1996, Balearic Islands, Spain, £250,000 Princess 60 (1996 model) with twin MAN diesel engines (680Hp) She is a great example of one of Princess Internationals Ship Yards most popular models. Highly recommended and with the possibility of staying on her present mooring. Please do not hesitate to contact to contact us for more information or to arrange a viewing. - Specs: LOA:66 feet Beam:5 metres Draft:1 feet - MAN 680hp - Diesel PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Web id: 9 - Price: £250,000 Tax Paid Carine Yachts Andrew Noble United Kingdom (+44) (01202) 901-721 Visit www.princess-yachtclub.com for full details - Web id: 9 31
  • 32. BROKERAGE P R I N C E S S Y A C H T S P 6 7 , 2 0 0 6 , 9 9 0 . 0 0 0  € Poole, DOR, United Kingdom PRINCESS YACHTS P67, 2006, Finland, 990.000 € Princess P67 (2007) with MAN 1100 (1100hp each) is a fan- tastic example of the much sought after model of one of the most prestigious examples of Princess Yachts, renowned for its timeless elegance and stylish design. She is in fantastic condition with only 300 hours! Please do not hesitate to enquire with us for further information or indeed to arrange a viewing. - Specs: LOA:68 feet Beam:17 feet Draft:4 feet - MAN 1100hp - Diesel PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Web id: 7 - Price: 990.000 € Tax Not Paid Carine Yachts Andrew Noble United Kingdom (+44) (01202) 901-721 Visit www.princess-yachtclub.com for full details - Web id: 7 32
  • 33. BROKERAGE P R I N C E S S 3 5 , 1 9 8 7 , 8 7 . 0 0 0  € Fréjus, PR, France PRINCESS YACHTS PRINCESS 35, 1987, Provence Côte d'Azur France, 87.000 € Place de port a vendre - Specs: LOA:10 metres Beam:3 metres Draft:1 metres - VOLVO 200hp - Diesel Web id: 15 - Price: 87.000 € Tax Paid PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Nautic Avenue Cedric DIBIANCA France (+33) ((0)9) 54 22 80 56 Visit www.princess-yachtclub.com for full details - Web id: 15 33
  • 34. BROKERAGE P R I N C E S S 4 1 5 , 1 9 9 0 , 1 0 6 . 4 0 0  € Fréjus, PR, France PRINCESS YACHTS PRINCESS 415, 1990, Provence Côte d'Azur France, 106.400 € bateau bien équipé. - Specs: LOA:12 metres Beam:4 metres - VOLVO 306hp - Diesel Web id: 16 - Price: 106.400 € Tax Paid PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Nautic Avenue Cedric DIBIANCA France (+33) ((0)9) 54 22 80 56 Visit www.princess-yachtclub.com for full details - Web id: 16 34
  • 35. BROKERAGE P R I N C E S S 46 R I V I E R A , 1 9 9 3 , 1 1 0 . 0 0 0  € Fréjus, PR, France PRINCESS YACHTS PRINCESS 46 RIVIERA, 1993, Provence Côte d'Azur France, 110.000 € - Specs: LOA:13 me- tres Beam:4 metres - CATERPILLAR 435hp - Diesel Web id: 13 - Price: 110.000 € Tax Paid PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Nautic Avenue Eric CHAPPUIS France (+33) ((0)9) 54 22 80 56 Visit www.princess-yachtclub.com for full details - Web id: 13 35
  • 36. BROKERAGE P R I N C E S S Y A C H T S V 5 0 , 2 0 0 4 , 3 5 8 . 0 0 0  € Fréjus, PR, France PRINCESS YACHTS V50, 2004, Provence Côte d'Azur France, 358.000 € Super V50 , état neuf, peut servi seule- ment 210h. bateau a voir. - Specs: LOA:15 metres Beam:4 metres - VOLVO 715hp - Diesel Web id: 17 - Price: 358.000 € Tax Paid PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Nautic Avenue Cedric DIBIANCA France (+33) ((0)9) 54 22 80 56 Visit www.princess-yachtclub.com for full details - Web id: 17 36
  • 37. BROKERAGE P R I N C E S S Y A C H T S V 6 5 , 2 0 0 2 , 7 9 5 . 0 0 0  € Poole, DOR, United Kingdom PRINCESS YACHTS V65, 2002, Marbella, Spain, 795.000 € Princess V65 (2002) with twin diesel MAN (1300hp) engines. This is a great example of Princess Yachts most sort after model. She is fully fitted and has a long list of optional extras. She has comfortable accommodation for a total of 6 guests in 3 double cabins plus crew. Berthing in Puerto Banus can be arranged as well as delivery to any where in the Med. She is highly recom- mended and viewing is a must. - Specs: LOA:20 metres Beam:5 metres Draft:1 metres - MAN 1300hp - Diesel PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Web id: 4 - Price: 795.000 € Tax Paid Carine Yachts Andrew Noble United Kingdom (+44) (01202) 901-721 Visit www.princess-yachtclub.com for full details - Web id: 4 37
  • 38. MARKETING OLIVIER BAELDE by Editor Luxury Yacht charter marketing and social media marketing Your website is the online face of your company, orga- nization. It must reflect what you are, what you do, and how you do it; it is how current and potential customers view you and, in many cases, interface with you. A bad website will turn customers off to your brand or com- pany, while an outstanding website will create new and more loyal customers. It’s something you can’t take for granted. G iven the increasing reach of social networks, database or CRM system as a backup. To increase luxury it represents an amazingly large audience for yachts occupation rate, a dedicated mini site coupled your website content. Even when you’re creat- with an online brochure and linked to social networks ac- ing content outside of a social network on your own site, counts makes wonders in terms of clearly presenting the you should strive to encourage sharing. Cross-promoting yacht features and amenities. Direct contact and reserva- content and driving traffic from your website to your tion forms will enable the clients to get in touch with a social networks accounts (and vice versa) is an important dedicated account manager able to present and add his part of a smart inbound marketing strategy. personal touch in terms of services. H S owever, when marketing luxury yacht offered for imply placing a luxury yacht in a central listing sys- charter, directing potential clients back to your tem does not offer the same level of service to the PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 site should be preferred. It will give your company client who may get a different reservation agent ev- the opportunity to present your serivces and yachts in a erytime. Bringing personal service to clients will achieve more formal setting. a lot in terms of customer retention. As well, a dedicated site and brochure to market a luxury yacht will avoid be- A s well, your site will provide direct means of ing “lost in the crowd” among the 50 other yachts in the contacts either through phone numbers or an central listing fleet. inquiry form. The inquiries and contacts informa- Y tion are the key to increase your customer base. You need ou can manage rates and locations offered while to make sure that you will receive all inquiries without getting over time a mailing list of clients and inter- failure or risk of interception by a third party company. A ested persons who contacted your company about well structured inquiry system will send a notification the yacht. It will allow you to build marketing campaigns to the reservation agents and save all inquiries in the and send newsletters with added knowledge of your 38
  • 39. marketing services for luxury yachts, you must always take into account the singular needs of each client and ultimately assess the level of services they want to find when selecting your company for their yacht reserva- tion. P roviding a highly responsive and customized service will set your company above the competition. The strategy “ development portion of a social media campaign is crucial for the success C customers requirements. Building a lients chartering luxury yachts of a company. You must direct relationship with past clients are used to a high level of per- by offering an online feedback form sonal service and will be more ask and answer the after the charter period will increase tempted to go with a more personal appropriate and relevant the level of understanding questions to develop the and needs requested by your clients. Furthermore, a dedi- right campaign: What cated website with a reserva- social sites are your tion system for a luxury yacht target market currently will alllow you to improve using? How much time is the “differentation factor”. PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 While most central agency needed to consistently listings will provide a single interact with your social page of information about a community? yacht with a few pictures, a dedicated site will allow you to include videos and image galleries of the yacht. Y ou will be as well able to pres- approach and contacts rather than ent the crew in a more interac- searching through a full list of yachts tive way. in order to compare all features or amenities. When providing charter 39
  • 40. SOLUTIONS Yacht Brokerage Solution 360 architecture to reach your clients everywhere The mobile access is T he Yacht Brokerage Solu- tegrated with 15 social networks “ becoming more and more the first mode of access to information tions for joomla was de- signed to answer the needs of yacht brokerage or dealership com- through APIs and generates high quality yacht PDF brochures and monthly magazines. PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 panies. It provides extensive features and content. We could not found in the competition. We took great care of integrating our solutions with more than 15 social not ignore this fact The Yacht Brokerage solution includes networks APIs in order to automati- in the roadmap and lead request management to store all cally distribute the listings informa- development strategy of yacht requests. As well different re- tion to your social networks accounts quest forms for financing, insurance, without extra work on your side. Now- our solutions.” storage, transport, survey store all re- adays, publishing yacht listings on quests in tables accesssible through your web site is not enough to reach maintenance screens in the adminis- potential buyers. tration panel. A good marketing strategy is to reach propects where they are most likely The Yacht Brokerage solution is in- to be. 40
  • 41. Scheduled for the end During the summer 2011, ThE appS will close “ of the year 2011, Our yachting solutions will include an iphone “ we will be prototyping the iphone and ipad apps, The development “ the circle of our 360 architecture where you will be able to app and an ipad app will be conducted reach your potential in order to reach during the last clients through all your potential clients quarter of 2011 with a available channels: wherever they are.” scheduled release date oNLINE,oFFLINE,MOBILE.” of december 2011.” E xtensive and powerful fea- requests while keeping an history. tures are included in the Yacht Administration: Front-End and Back Broker Contacts Brokerage solution for joomla: end administration. Allows multiple Brokers, Brokerage companies have Detailed yacht listings maintenance brokers managing their listings in an extended set of fields in order to screens, High quality PDFs genera- the front end. enter all their contact information. tion, Social networks posting, RSS Offices location and contacts man- and XML feeds syndication, Web Listings Management agement is included for brokerage Services synchronization, CRM area. Pre-loaded templates for Sailboats, companies with several locations. Power Yachts. Fields and tabs can The Yacht Brokerage solution allows be published or unpublished from Lead Management a yacht broker/dealer company to the backend. Flexible layout. Different Online forms allow site manage and promote online an in- visitors to request more informa- ventory of new and used boats. Validations Tables tion, a yacht visit, financing... All the PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Over 110 validations pre-loaded: requests are saved in tables. email The Yacht Brokerage solution al- yacht make , engine make, elec- notifications are sent to brokers and ready includes custom templates tronic, electrical.... offering a turn- broker can process the request ac- for motor yachts and sailboats. key solution. cordingly. The Yacht Brokerage solution allows Sales Cycle Forms Builder to present professionally the inven- Built-in Sales cycle allowing to All Online forms are linked to a tory while giving a very quick ad categorizes the yachts : for sale/ data dictionary allowing to add or easy management interface to the contract pending/sold. Sales cycle change fields for a specific forms. brokers and dealers. A lead man- steps can be modifiedbased on the agement area gives the opportuni- company’s process. Bulk Images Upload ty to brokers to manage quickly the Images are uploaded through a 41
  • 42. SOLUTIONS flash utility allowing for the bulk upload and resizing of the listing images without timeout. Social Media Mar- keting Powerful and integrated APIs: Powerful & Integrated Syndication Services: Our Solution offers a very pow- erful synchronization tool in order to increase instantly the visibility of the listings in the Longitude 64 Yachting Network composed of over 40 web sites (and growing) targeting the yachting and luxury markets. The Yacht Brokerage Solu- tion is integrated through APIs with several social net- works in order to maximize counts will appear constantly maintained the exposure of the listings. and will help to turn visitors into followers Magazines Publishing A manual scheduler is ac- or fans extending once again the visibility The Yacht Brokerage solution for joomla cessible through the control of your yacht listings. generates high quality PDF magazines. All panel maintenance screen PDF magazine listings include a qrcode in order to post manually If your brokers had to manually update 15 generated in order to offer a quick access to to social network. However social networks, they will spend a consid- the listing from mobile phones. Companies the recomended way is to erable amount of time to do a repetitive using the Yacht Brokerage solution can now use the application cronjob work. present high quality corporate magazines scripts in order to schedule Current integrations with Social networks to clients and prospects. We can generate automatic postings at regu- APIs are: Facebook, Twitter, Scribd, Issuu, every month a monthly corporate maga- lar intervals. Slideshare, Flickr, Docstoc, Flickr, Picasa, zine with current listings. We can create PRINCESSYACHTCLUB • ISSUE SEPTEMBER 2011 Youtube. custom design for the magazines matching This outstanding integra- the company’s graphic chart for an addi- tion allows a brokerage Automatic XML Feed Generation is inte- tional cost. company to update auto- grated with: Olx, Vast, Oodle. matically major social net- 0 High quality PDF Generation works as soon as an update Automatic yachting XML Feed Generation is made to a yacht listing. It is integrated with: The Yacht Market, Boat The Yacht Brokerage solution for joomla brings constant updates to 24, Boatshop 24, Boats and outboards, generates high quality magazines. Maga- social networks accounts Boards & Outboards, Jameslist... zines are generated by our platform as a making them live and al- special service to clients using our yachting waqys brigning new con- It uses the openmarine xml standard. solution. tent or images. (www.openmarine.org) Your social networks ac- The integration with social networks is 42