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BUSINESS
 ETHICS
MEANING
Ethics is a set of rules that define
right and wrong conduct.
          Business ethics can be defined as written and
          unwritten codes of principles and values that
          govern decisions and actions within a company.
          In the business world, the organization’s culture
          sets standards for determining the difference
          between good and bad decision making and
          behavior.
Long termism in business
 Issues of corporate ethics have taken the form of short-termism vs.
  long-termism
 If businesses are focused on long term stability and growth, they are
  ethical:
      Short term strategies, aimed at earning per share for the year in
       question, compromise on longer interests
 Warren Buffet has often stressed on long term strategies
 Investigations into Fannie Mae suggested that the entire senior
  management was intensively focused on earnings guidance
 Capital market orientation of companies force them to be tempted
  by short term targets:
    Increasingly, the entire system of how companies are evaluated by
     analysts, investors and stock markets leads to a short term approach
    McKinsey survey [March 2006] shows that companies are focused on
     short term strategies due to market pressures
3 Models of Management Ethics

 Three Types Of Management Ethics




                                    4
3 Models of Management Ethics

1. Moral Management—Conforms to high standards
   of ethical behavior.

2. Immoral Management—A style devoid of ethical
   principles and active opposition to what is ethical.

3. Amoral Management—
     Intentional - does not consider ethical factors
     Unintentional - casual or careless about ethical
      considerations in business
                                                          5
Developing Moral Judgment




                            6-23
Making Ethical Judgments

  Behavior or act   compared with
                                         Prevailing norms
  that has been
                                         of acceptability
  committed




                    Value judgments
                    and perceptions of
                    the observer




                                                            7
Warren Buffet’s rule of thumb for
ethical conduct
 “…I want employees to ask themselves (when
  they are in doubt about whether a particular
  conduct is ethical or not) whether they are
  willing to have any contemplated act appear the
  next day on the front page of their local paper –
  to be read by their spouses, children and friends
  – with the reporting done by an informed and
  critical reporter.” [Berkshire Hathaway’s code of
  ethics]
Stakeholder Versus Shareholder
  Shareholder Perspective         Stakeholder Perspective
 Those who approach ethical       Stakeholders may include:
  decision making from a            employees, suppliers,
  shareholder perspective focus     customers, competitors,
  on making decisions that are      government agencies, the
  in the owners' best interest.     news media, community
  Decisions are guided by a         residents and others. The
  need to maximize return on        idea behind stakeholder
  investment for the                based ethical decision
  organization’s shareholders.
                                    making is to make sound
                                    business decisions that
                                    work for the good of all
                                    affected parties
What is Ethical Behavior?
 . In many situations lines between right and wrong are blurred. Such situations
 can lead to ethical dilemmas.
 When faced with ethical dilemmas, it’s important to consider outcomes of the
 decision-making process. One way of dealing with ethical dilemmas is by
 using the four way test to evaluate decisions. This test involves asking four
 questions:


Is my decision a truthful one?
Is my decision fair to everyone affected?
Will it build goodwill for the organization?
Is the decision beneficial to all parties who have a
vested interest in the outcome?
WHO IS RESPONSIBLE FOR
     CREATING ETHICS IN AN
        ORGANIZATION ?
A company’s managers play an important role in
establishing its ethical tone. If managers behave as
if the only thing that matters is profit, employees
are likely to act in a like manner. A company’s
leaders are responsible for setting standards for
what is and is not acceptable employee behavior.
It’s vital for managers to play an active role in
creating a working environment where employees
are encouraged and rewarded for acting in an
ethical manner.
OTHER FACTORS IMPACTING
          ORGANIZATIONAL ETHICS


Corporate culture
Existence and application of a written code of ethics
Formal and informal policies and rules
Norms for acceptable behavior
Financial reward system
System for recognizing accomplishment
Company attitude toward employees
How employees are selected for promotions
Hiring practices
Applications of legal behavior
Degree to which professionalism is emphasized
The company’s decision making processes
Behaviors and attitudes of the organization’s leaders
7 Principles of Admirable
         Business Ethics
 1. Be Trustful
 2. Keep An Open Mind
 3. Meet Obligations
 4. Have Clear Documents
 5. Become Community Involved
 6. Maintain Accounting Control
 7. Be Respectful
Overview of issues in business
              ethics
Corporate social responsibility
fiduciary responsibility,
 stakeholder concept v.
 shareholder concept
industrial espionage.
General business ethics

 Ethics of human resource management
 Ethics of sales and marketing
 Ethics of production
 Ethics of intellectual property, knowledge
  and skills
IMPORTANCE OF ETHICS
IMPORTANCE OF BUSINESS
                ETHICS
Public expects business to exhibit high
levels of ethical performance and social
responsibility.
Encouraging business firms and their
employees to behave ethically is to prevent
harm to society.
Promoting ethical behavior is to protect
business from abuse by unethical employees
or unethical competitors.
High ethical performance also protects the
individuals who work in business.
Coke & Pepsi in India
Today, more from the world of
 product safety. This time the story
 is about Coke and Pepsi, and
 allegations that the versions of
 their products manufactured in
 India contain unacceptably high
 levels of pesticides.
world’s biggest brand names,
 known for wooing customers
 around the world, are facing a
 credibility crisis in one of their
 crucial emerging markets.
RELIGIOUS VIEWS
  ON BUSINESS
    ETHICS
SWAMI VIVEKANAND VIEWS ON
                ETHICS
 THE BASIS OF INDIAN
  SUBJECTIVITY LIES IN
  THE BELIEF OF GOD.
 HE SUGGESTED THE
  FUNDAMENTAL LAW
  OF ETHICS
 “DON’T INJURE
  OTHERS, LOVE
  EVERYONE AS YOUR
  OWNSELF UNIVERSE
  IS ONE”
In order to win the game, you need
to plan. To plan information is
imperative. Get it through legal &
ethical means. In life and
business, ethical standard must be
set,
ETHICAL STANDARD MUST BE SET,
ETHICAL STANDARD MUST BE MET.
CONCLUSION


 Ethics are important not only
 in business but in all aspects
 of life because it is an
 essential part of the
 foundation on which of a
 civilized society is build. A
 business or society that lacks
 ethical principles is bound to
 fail sooner or later.

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Business ethics

  • 2. MEANING Ethics is a set of rules that define right and wrong conduct. Business ethics can be defined as written and unwritten codes of principles and values that govern decisions and actions within a company. In the business world, the organization’s culture sets standards for determining the difference between good and bad decision making and behavior.
  • 3. Long termism in business  Issues of corporate ethics have taken the form of short-termism vs. long-termism  If businesses are focused on long term stability and growth, they are ethical:  Short term strategies, aimed at earning per share for the year in question, compromise on longer interests  Warren Buffet has often stressed on long term strategies  Investigations into Fannie Mae suggested that the entire senior management was intensively focused on earnings guidance  Capital market orientation of companies force them to be tempted by short term targets:  Increasingly, the entire system of how companies are evaluated by analysts, investors and stock markets leads to a short term approach  McKinsey survey [March 2006] shows that companies are focused on short term strategies due to market pressures
  • 4. 3 Models of Management Ethics Three Types Of Management Ethics 4
  • 5. 3 Models of Management Ethics 1. Moral Management—Conforms to high standards of ethical behavior. 2. Immoral Management—A style devoid of ethical principles and active opposition to what is ethical. 3. Amoral Management—  Intentional - does not consider ethical factors  Unintentional - casual or careless about ethical considerations in business 5
  • 7. Making Ethical Judgments Behavior or act compared with Prevailing norms that has been of acceptability committed Value judgments and perceptions of the observer 7
  • 8. Warren Buffet’s rule of thumb for ethical conduct  “…I want employees to ask themselves (when they are in doubt about whether a particular conduct is ethical or not) whether they are willing to have any contemplated act appear the next day on the front page of their local paper – to be read by their spouses, children and friends – with the reporting done by an informed and critical reporter.” [Berkshire Hathaway’s code of ethics]
  • 9. Stakeholder Versus Shareholder Shareholder Perspective Stakeholder Perspective  Those who approach ethical  Stakeholders may include: decision making from a employees, suppliers, shareholder perspective focus customers, competitors, on making decisions that are government agencies, the in the owners' best interest. news media, community Decisions are guided by a residents and others. The need to maximize return on idea behind stakeholder investment for the based ethical decision organization’s shareholders. making is to make sound business decisions that work for the good of all affected parties
  • 10. What is Ethical Behavior? . In many situations lines between right and wrong are blurred. Such situations can lead to ethical dilemmas. When faced with ethical dilemmas, it’s important to consider outcomes of the decision-making process. One way of dealing with ethical dilemmas is by using the four way test to evaluate decisions. This test involves asking four questions: Is my decision a truthful one? Is my decision fair to everyone affected? Will it build goodwill for the organization? Is the decision beneficial to all parties who have a vested interest in the outcome?
  • 11. WHO IS RESPONSIBLE FOR CREATING ETHICS IN AN ORGANIZATION ? A company’s managers play an important role in establishing its ethical tone. If managers behave as if the only thing that matters is profit, employees are likely to act in a like manner. A company’s leaders are responsible for setting standards for what is and is not acceptable employee behavior. It’s vital for managers to play an active role in creating a working environment where employees are encouraged and rewarded for acting in an ethical manner.
  • 12. OTHER FACTORS IMPACTING ORGANIZATIONAL ETHICS Corporate culture Existence and application of a written code of ethics Formal and informal policies and rules Norms for acceptable behavior Financial reward system System for recognizing accomplishment Company attitude toward employees How employees are selected for promotions Hiring practices Applications of legal behavior Degree to which professionalism is emphasized The company’s decision making processes Behaviors and attitudes of the organization’s leaders
  • 13. 7 Principles of Admirable Business Ethics  1. Be Trustful  2. Keep An Open Mind  3. Meet Obligations  4. Have Clear Documents  5. Become Community Involved  6. Maintain Accounting Control  7. Be Respectful
  • 14. Overview of issues in business ethics Corporate social responsibility fiduciary responsibility, stakeholder concept v. shareholder concept industrial espionage.
  • 15. General business ethics  Ethics of human resource management  Ethics of sales and marketing  Ethics of production  Ethics of intellectual property, knowledge and skills
  • 17. IMPORTANCE OF BUSINESS ETHICS Public expects business to exhibit high levels of ethical performance and social responsibility. Encouraging business firms and their employees to behave ethically is to prevent harm to society. Promoting ethical behavior is to protect business from abuse by unethical employees or unethical competitors. High ethical performance also protects the individuals who work in business.
  • 18. Coke & Pepsi in India Today, more from the world of product safety. This time the story is about Coke and Pepsi, and allegations that the versions of their products manufactured in India contain unacceptably high levels of pesticides. world’s biggest brand names, known for wooing customers around the world, are facing a credibility crisis in one of their crucial emerging markets.
  • 19. RELIGIOUS VIEWS ON BUSINESS ETHICS
  • 20. SWAMI VIVEKANAND VIEWS ON ETHICS  THE BASIS OF INDIAN SUBJECTIVITY LIES IN THE BELIEF OF GOD.  HE SUGGESTED THE FUNDAMENTAL LAW OF ETHICS  “DON’T INJURE OTHERS, LOVE EVERYONE AS YOUR OWNSELF UNIVERSE IS ONE”
  • 21. In order to win the game, you need to plan. To plan information is imperative. Get it through legal & ethical means. In life and business, ethical standard must be set, ETHICAL STANDARD MUST BE SET, ETHICAL STANDARD MUST BE MET.
  • 22. CONCLUSION Ethics are important not only in business but in all aspects of life because it is an essential part of the foundation on which of a civilized society is build. A business or society that lacks ethical principles is bound to fail sooner or later.