2. Customer Touch Point
Today there is a fast-
growing movement and
interest in improving
interactions into more
customer centric and
always be connected.
The goal of new
initiatives is to improve
customer experience, and
as a result, improve
customer relationship
and mind and wallet
share.
Pharmacy / Drug Store
The stores, similar to
customers, need to be
always connected to
backend and be informed
on their operational
activities. They need to be
aware of customers and
inventory. The stores
should be interactive and
empowered with
innovative adoptions.
Store Owner
Owners in this smart,
socially connected world
need to have a 360 degree
view to the business. The
need of the hour is to
make accurate decisions
that optimize business
and drive viable actions
for customers and stores.
Pharmacy Industry Value chain for pharmacy
Applications, Innovation, Adaptation
Mobility – a new
dimension
Mobiles today are no
longer used for calls. The
world is now at our
fingertips and
Smartphones have
opened doors to live
shopping experience in
the palm of our hands.
Consumers now have the
freedom of time and
choice to bring stores to
their homes and into their
lives
Innovate to accelerate
In a flat world, the leader
of the pack is the one who
brings new ideas to his
consumers. Today’s
consumer now demands
more out of his brand and
innovations such as card-
less loyalty, mobile
payments, etc have
revolutionized a shopping
experience
Adopt and Grow
Being a Roman in Rome –
as clichéd it may sound
still holds true in a retail
environment. With
changing consumer
demands and market
dynamics, brands
continuously need to
adapt to changing market
conditions and serve
customers. Use of
technology provides
seamless transformation
for this purpose.
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A new approach f or a new experience in medi cine
3. Patient Connect Module Sample Screen for Patient
App
Mobility, Informative and Loyalty
Mobility brings virtual
presence
Consumers require the
option to access services
and products even when
they are on move. Mobility
has given businesses the
opportunity to build an
experience for users of
being by them. The
application should provide
ease of use and essential
features sets that provide
consumers proximity of
being at a store.
Provide information and
suggestions
Businesses adopt a notion
of empowering the users
with information which will
help them in making wise
decisions. These lead users
to develop a relationship of
trust and knowing,
converting an interaction
into a transaction.
Loyalty- A New World
In a world of choices,
loyalty becomes an integral
focus of any business.
Corporate now feel the need
to leverage the power of
mobility and information to
convert a user into a
relationship. All the
customer touch points have
a need for a loyalty system
for its consumers
Help your customer by being there when they need you
4. Pharmacy Store Module Sample Screen for Store App
Interactive, Connected and Responsive
Interactive approach
The store application is
interactive and provides an
edge over competition. The
resources have smooth
navigation and access to all
operational activities.
Stores manager should
have view for an overall
store performance.. An
interactive approach has a
positive impact on both
internal and external
customers.
Connectivity
The store is constantly
connected to their
customers, in store or out,
so that it gives them an
advantage to serve them
better. The application also
ensures that the store
resources are well
informed on the inventory,
partners and backend by
connecting it to the system
and helping them in
achieving overall
operational goals.
Information to Action
The intelligence and
business rules in the
application, along with
connectivity to all critical
ends will empower the
store manager to respond
to events and situations
more efficiently. The
application at store will
help the resources to
reduce manual activities
and help with automation
and predictive actions to
reduce overloads.
Be innovative, be inf ormed, be interactive
5. Store Owner Module Sample Screen for Owner
App
Informative, Intelligent and Suggestive
Measure business health
The business owner should
have a 360 degree view of
the business such as store
performance, revenue
figures and business health.
This business critical
information should be
available with the owner
whenever at any time. The
application communicates
to all ends for owner to
have holistic view
Business Intelligence
Information has to be made
available in an intelligent
way which helps the owner
to take actions accordingly.
The application should
enable the store owner to
view information in
multiple ways and provide
strategic inputs for is
business growth.
Intelligent Actions
The application with the
help of 360 degree view and
intelligent business
information will empower
the owner to take decisions
and help in business
growth. With availability of
all the information and
rules, the application can
also help in predicting an
event and help business
owner to plan future
growth
Stays inf ormed and take decisions f or busi ness and customers
6. Contact us for more details
Xappnut
www.xappnut.com
socia l@xappnut. com