1. REGIONAL ICT BASED CLUSTERS FOR HEALTHCARE
APPLICATIONS AND R&D INTEGRATION
WAYS OF PREPARING DIFFERENT
STAKEHOLDERS TO USE ICT IN
CHRONICAL CARE
Francesco Castellani
Settore Sistemi Informativi e Tecnologie Informatiche
DG Diritti di Cittadinanza e Coesione Sociale
Regione Toscana

2. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Training and Diffusion
The technological innovations may activate new pathways in the
healthcare process but without an appropriate diffusion and
training of the stakeholders it remains only technologies.
To prevent this Tuscany Region has activate and realized
specifices projects as an RTRT project, developed for all the
Regionaly domain “As a Service”, or as an specific ICT
healthcare projects, under the umbrella project represented by
CSE project.

3. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Training and Diffusion
The traning and diffusion projects delivered in Tuscany Region can be
clustered in term of the stakeholders that the involeve.
PAAS FAD
(eLearning)
“PuntiSI”
“Ecco
fatto!” Classes
Courses
Residents
General Practitioners
/Health operators

4. PuntiSI Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Punti SI
Mappe Pagamenti
Informazioni
video
Remotizzazione sportello Customer
satisfaction

5. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Punti Si
What is it:
Is a set of different kinds of hardware device (totem and
monitor) installed in all the tuscany territory that enable the
erogation of different kinds of services through the CNS
(National Service Card)
Where is it:
In each Local Helth Autority (LHA)
Composed by:
1. Monitor
2. Totem
3. Core

6. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Monitor
What is it:
Show scheduler viewer.
Where is it:
In each ASL
Features :
1. Programmable show scheduler for each monitor
2. For patient/citizen and operator

7. Seventh Framework Programme
Totem Regions of Knowledge Health
Grant agreement no: 266262
What is it:
Automatic System for service erogation.
Where is it:
In each ASL
Features :
1. Different type for different services
2. For patient/caregiver and health operator
3. Connect to the “Core” and to the service provider using
RTRT
4. All the hardware for all iterations (cam for video, speaker and
mic for audio, scanner and printer for documents)

8. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Core
What is it:
The software subsystem that manages the entire system
Where is it:
Deployed at TIX
Features :
1. Multi LHA
2. Developed as a web application
3. Interoperable with the other RTRT platform/infrastructure
(ARPA, CART, etc)

9. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
PuntoSi – The diffusion
TIX
Monitor
Totem
Connection

10. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Totem Menu
Booking/reservation Delivery of report Heath Operator Support
Hospital Maps
Online Desk

11. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Totem – Report delivery

12. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Totem– Hospital map

13. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Totem- Health Operator Assistance

14. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
PuntiSI - Monitor

15. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
PAAS and “Ecco Fatto!”
What is it:
It’s a network of Assisted Access Point to on line Service.
It’s a free service in a free place open to the citizen with technologies
and telematic instruments
Where is it:
In each municipality/district of Tuscany Region
Main Features :
1. Front Office
2. Customer satisfaction and harvester of new needs
3. Promotion of the initiative of the eToscana comunity
(www.e.toscana.it/e-toscana/it/pass.wp)

16. Seventh Framework Programme
Regions of Knowledge Health
FAD and Classes courses Grant agreement no: 266262
TRIO: the web learning system in Tuscany Region
http://www.progettotrio.it
What is it
It is a free integreted system of products and services designed to meet the
training needs of the citizen, public and private organization.

17. Seventh Framework Programme
Regions of Knowledge Health
FAD and Classes courses Grant agreement no: 266262
FAD: CNS course
1800
1600 Iscritti
Enrolled Passed
Tested
1400 7583
7583 5048
5048
1200
1000
800
600
400 iscritti
passed
200
0

18. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Promotion and Advertise activity
Tuscany Region
Web site

19. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Promotion and Advertise activity
… and our Testimonial Jack Russel

20. Seventh Framework Programme
Regions of Knowledge Health
Grant agreement no: 266262
Email: francesco.castellani@regione.toscana.it
Phone: +39.55.4383323
www.richardproject.eu