21. 界定问题的目的是明确项目目标
If you don’t know where you are going,
any road will take you there.”
澄清:真的有问题吗?
问题到底是什么? 目标的SMART原则
S—Specific
能否从其他角度看?
M—Measurable
问题有多严重? A—Agreed-to
R—Realistic
这问题我们能控制/解决吗? T—Time framed
急要解决的问题优序是什么?
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41. 由假设到问题——示例一
由假设到问题 示例
What percentage of the time spent
processing a claim is allocated to
adjudication?
1. A lack of training on specific contract
features slows down claims adjudicators.
How much time is devoted to looking up
contract details as a percentage of total time
worked?
Company A
How much training would be required to keep
should
up with changing contract details?
increase
employ
What is the training retention rate for contract
training
features?
2。Training of newly hired employees
would b more effective if it could b
ld be ff ti ld be
delivered as needed rather than all at once
during their first days on the job
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49. 联结项目假设和分解的任务
Hypotheses
Subsidiary Conforms Protects Reduces
Cash flow
C h fl Current
C t Legal
L l Maintains
M i t i Reduces
R d Most
M t
operations with M&D corporate
has legal status change customer business attractive
not viable Brazilian products management
improved acceptable expected support risk financially
long term law rights requirement
TASKS
I. Assess
current
operations
X X X X
II. Asses
political /
legal
ramificati-ons
X X X X X
of options
p
III. Financial
valuation X X X X
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50. 由任务分解到项目计划
SUBTASKS ACTIVITIES RESPONSIBILITY PROJECT DUE October November December
DURATION DATE
1 8 15 22 29 5 12 19 26 3 10
Initial valuation 1.Develop John 1 month 11/1
assumptions for
cash-flow model on:
- Package sales
- Price discounting
- Payment terms
- Currency devaluation
- Headcount by
Valuation of function
options
- Other expenses
2.Perform cash-flow
y
analysis
John 6 months 11/1
1. Sale with transfer of
technology
- Buyer payments Mary 6 months 12/12
- Future cash-flow
- Dollar remittance
- Earning impact
2. Sale with licensing
- Buyer payments
- Future cash flow Mary 1 month 12/12
- Dollar remittance
- Earnings impact
3. Scale down
- Cash-flow Jack 1 month 11/1
- Earnings impact
4. Shutdown value to
M&D
- Exit costs Jack 1 month 11/1
- Tax benefits
5.
5 Brazil market value
(comparable)
Jack 1 month 11/1
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51. 由项目计划到个人计划
TASKS SUBTASKS ACTIVITIES PROJECT DUE October November December
DURATION DATE
1 8 15 22 29 5 12 19 26 3 10
III. Financial Initial valuation 1. Develop assumptions for 1 month 11/1
valuation cash-flow model on:
- Package sales
- Price discounting
- Payment terms
y
- Currency devaluation
- Headcount by function
- Other expenses
2. Perform cash-flow 1 week 11/5
analysis
1 day X
II. Assess 1. Lit. search
Research proposed
political / legal changes in law
ramifications of 2. Review materials
options 1 week 11/19
3. Interview M&D lawyers
1 week 11/26
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