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[Messages, Marketing &, Media]
 The Political Philosophy of Mass Communications &
               Collective Consciousness

               By: W S Paul Jackson



12/9/11
12/9/11
[The Basics]

    Mass Communications & Marketing
       –   The underlying theme is the
           communication of a message to many
           people

    The field has rapidly changed
       –   Internet, social media, smart phones

    The organic origins behind the interactions of
    mass communications still underly the
    technology
12/9/11
[Marketing Beginnings: Politics]

    MKTG fundamentals pioneered in politics

    Before formal MKTG, Mass communications
    ruled society and politics

    Ads are central to campaigns and info

    Debates take place in political MKTG

    Noted for the 'top-down' message
    
        “We are going to tell you what issues are
        important”

    Parties and politicians all manage “brands”
12/9/11
[Traditional Marketing: Business]
 
     Became technical over time, originially organic and
     intuitive
 
     4 Ps of Marketing
     
          Product: service or object for any purpose
     
          Promotion: advertising
     
          Price: key factor in sales
     
          Placement: reaching to consumer for sales
 
     Sales, sales, sales
 
     Changed with society (top-down approach slowly
     fades)
 
     Being altered by technology
12/9/11
[Marketing Today]
 
     Much analysis done on modern MKTG and
     changes
     –
          Brands and Brand Personality
     –
          MKTG & Communications psychology
     –
          Social media
     –
          social purposes

 
     But what does MKTG do for ‘The People’
     –
          Society as a whole, populations, ideas, consciousness

 
     MKTG presents stuff, but what does it leave
12/9/11
     behind?
Present Day [MKTG] Analyses




12/9/11
[Brand Personality]

    Big 5 Element: Sincerity, Excitement, Competence,
    Sophistication, & Ruggedness

    Defined as: human traits associated with a brand

    Traits earned by association with people

    Brand trust based on reflection of shared ideals

     This could have implications for collective
    personality or consciousness
“Dimensions of Brand Personality”, Jennifer L Aaker, JMR, Journal of Marketing Research; Aug
    1997; 34, 3; ABI/INFORM Global. pg. 347



12/9/11
[The Social Brands]

    Brands closely tied to society through social causes, change, and identity

    Do they change with society or do they change society?




12/9/11
[Technology & Marketing]

    MKTG changes with new technology

    Smart phones, computers, websites
    
        Being used to market
    
        Being used to collect consumer info
    
        Sales taking place technologically

    Traditional MKTG happening on new platform
    
        Still top down message, more accessible and
        feedback quicker
    
        Conversion of print and TV to internet
12/9/11
[Social Media & New Marketing]

    Distinct from the internet as a whole

    Specifically defined as a platform utilizing
    Web 2.0 formula; a dialogue, based
    wholly or in part on user-generated
    content examples include:
    
        Social Networking
    
          Non-Industry videos on Youtube
    
          Reader comments under articles or posts
    
          Wikipedia
12/9/11
12/9/11
12/9/11
[Social Media Symptoms]

    Increasingly democratic media and
    communications market (ex. Wikipedia)
    
        Dialogue – anyone can join conversation

    Viral marketing – videos and information get
    passed around (Word of Mouth accelerated)

    People have potential to become more popular
    than ever, people empowered

    Constant flow of information

    What is social media doing for MKTG and the
    way people communicate? What's it all mean?
[MKTG 2morrow: What It Means]




12/9/11
[Case Studies & Conclusions]




12/9/11
[The Cool: Business vs. Politics]

    Politics used to own MKTG in very organic form
    (pamphlets, propaganda, pins & buttons)

    Political MKTG was very powerful

    Now, people are more engaged by Business MKTG

    60s counter culture 'elected' business MKTG over
    politics to express generational ethos

    Citizen used to be king in democracy, now consumer
    is king, People given more power in business than in
    politics

12/9/11
[Cool Cnt'd: Business vs. Politics]

    Voter Turnout:
    
          Reps & Dems have +95% 'market share' in America
    
        Average turnout: Pres. ~60%-50%, Midterm ~40%

    2004-2005 Election and Sales Survey
    
        55% president voter turnout
    
        People recently bought: 76% computer, 67% mobile phone,
        47% video game consoles

    37% of those people voted in midterm election the next year
    where 33 governors were elected 130 congressional seats
    contested, 6 state raised minimum wage and 7 states banned
    same-sex marriage

12/9/11
...The Lesson: The Message Moves

The establishment, the businesses, and the
 politicians must learn the language and
  mode of communication of the people.




12/9/11
[Power & Brand Personality]

      Barack Obama & Steve Jobs – two sides of a coin
       
           Both hip, popular, admired, have big personal followings

      Obama represents political MKTG's attempt to follow business
      MKTG, building a solid and identifiable brand around the person
       
           Hope, change, “yes we can” + his likeability = purchase power
           (literally and figuratively, campaign merchandise sells around
           $2000/week, Obama poster sells independently for $2000)

      Steve Jobs, represents a generation, ideals, dreams, ingenuity, and
      strong individualism, Apple $108 Billion in sales in 2011... yep!

      Obama and Job's built brands and 'products' where the people
      could insert their names, do what you say in the process of saying

      Levi Strauss “Go Forth” ad campaign 'failure' serves as example of
      how brand personality, and a tight one, is indispensable, especially
    12/9/11 political ethos is involved... people don't connect with politics
      when
...The Lesson: The Messenger Moves

The brands and businesses must transform
 themselves as the message changes. The
brands and businesses must go through the
    social revolutions with the people.

  Like J.P. Sartre, liberate others with your
                own liberation.

          But is this just to remain in power?
12/9/11
[Social Media, MKTG, & Society]

      Social Media makes communication, word of mouth, and 'fame' more
      easy for people, or any individual

      A lot of excitement surrounds social media and people believe social media
      to be hugely popular and a vehicle for fame and wealth

      Truth is: Social media can't make someone famous... social media
      is a twist on technology, which was just a twist on communications
      in general... the underlying interactions still take place... (gossip,
      word-of-mouth, friend groups, social circles, now they are even
      more defined etc.)
       
           People make people famous, always have, always will
       
           Social media gives individuals new power to express themselves
       
           Virality is not real fame... people share stuff on Social Media outlets
           because it's easy, not just because its exciting... will they give you
           their money... will they chose you to help them self-define?
    12/9/11
[Social Media, MKTG, & Society] 2

    Lady Gaga, $90 billion Tour
    
        Viewed on social media as a facilitator of discussion and
        community
    
        Promoted more often then thought through traditional, industry
        media on social media formats, Vevo, Online News, Show
        appearances, tour ads

    The Misadventures of an Awkward Black Girl
    
        Everyday person enabled to make a wildly popular tv show,
        with some friends and a camera, because people watched

    Levi Strauss, Go Forth campaign on Youtube (Virality)
          −   Top-down message, didn't let consumers define the message,
              thats what Web2.0 is for, virality was just interest
          −   Brand didn't take on a definitive personality, it took on and
12/9/11       spoke to an ideal, didn't speak current language, 60s mode
[Social Media, MKTG, & Society] 3

    Fun Statistics about Social Media
     
         65% adults use social media (53% growth
         since 2005)
     
         Americans spend 23% of internet time on social media
          −   Means 77% of time spent still w/ traditional media
     
         3 hrs/ month watching video online (not necessarily
         social media)
     
         5% people use social media to engage celebs
     
         67% use it to stay in touch with friends, 64% family
12/9/11
[Social Media, MKTG, & Society] 4

      The new wave of 'internet democracy' has strong implication for a
      rebirth of democratic activity and consciousness

      Information, even history is written democratically (e.g. Wikipedia),
      winners don't write history anymore, everyone does

      Social media was at the heart of much of the Arab Spring
       
           Can become 'political media' when the sociopolitical
           atmosphere is dire, social media and Web2.0 are online dialogs

      Governments could adjust more to social media guarantees then,
      pseudo-civil society guarantees, Web space will allow civil society
      to thrive, organizations and circles can mobilize

      Let people discuss politics and develop consciousness, increase
      web infrastructure around the world, any one anywhere can make
      change
    12/9/11
[Go Forth: Good & Bad]

    Levi's Go Forth campaign criticized heavily, drove fewer sales than
    hope, but achieved decent virality online (virality = not real fame)

    Sociopolitical/inspirational content
     
         Lacked: brand personality, democratic communication model
     
         Potential: Could inspire optimistic and audacious people, would
         hit home all across the Arab world right now, and even for
         occupy movement sympathizers
Campaign realigned with “Bradford, PA” and economic troubles
Can You tell people “the world is yours and it is what you want it to
  be” and then not let them dictate and engage the campaign
  directly?
Must have a video contest, message board, or something interactive,
  give the people the voice you say they have
    – Don't tell, show
12/9/11
12/9/11
Dear Levi's,

 Put message in the people's hands and let
 them dictate what is important, what they
want in this world, who they want to be, and
how they want to fit into the amazing legacy
     that Levi's has signified for years.



12/9/11
12/9/11
12/9/11
[Social Media, MKTG, & Society] 5

    Web2.0/Social Media is just society acting itself out on the
    internet

    Revolution such as Arab Spring use social media

    When Social Media sites were blocked by governments,
    people made their own makeshift web2.0

    Graffiti became interactive, public marketing
    
        Martyrs pictured and ideals made known                                    (Kyra Hooks, Northwestern
        2011, Posner Fellowship project on Graffiti and Democratization in Arab Spring)


    People and society will still function without Social Media, it
    just makes things faster, easier, and more widespread
          −   Without socioeconomic comforts, America might
              awaken politically, and social media would become
              political media
12/9/11
...The Lesson: The People are king

 Whether the citizen is king or the customer
   is king, The People have always been in
charge. If one has power it is because a large
    enough sum of people did not take the
   power back. Social Media is a product of
people. Social Media does not make anyone
 famous, because in the end, people made
and continue to make Social Media famous.
 If you want to enjoy power at the people's
        behest... listen to them speak...
12/9/11

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On Messages, MKTG, & Media: The Political Philosophy of Marketing, Communications, & Collective Consciousness

  • 1. [Messages, Marketing &, Media] The Political Philosophy of Mass Communications & Collective Consciousness By: W S Paul Jackson 12/9/11
  • 3. [The Basics]  Mass Communications & Marketing – The underlying theme is the communication of a message to many people  The field has rapidly changed – Internet, social media, smart phones  The organic origins behind the interactions of mass communications still underly the technology 12/9/11
  • 4. [Marketing Beginnings: Politics]  MKTG fundamentals pioneered in politics  Before formal MKTG, Mass communications ruled society and politics  Ads are central to campaigns and info  Debates take place in political MKTG  Noted for the 'top-down' message  “We are going to tell you what issues are important”  Parties and politicians all manage “brands” 12/9/11
  • 5. [Traditional Marketing: Business]  Became technical over time, originially organic and intuitive  4 Ps of Marketing  Product: service or object for any purpose  Promotion: advertising  Price: key factor in sales  Placement: reaching to consumer for sales  Sales, sales, sales  Changed with society (top-down approach slowly fades)  Being altered by technology 12/9/11
  • 6. [Marketing Today]  Much analysis done on modern MKTG and changes – Brands and Brand Personality – MKTG & Communications psychology – Social media – social purposes  But what does MKTG do for ‘The People’ – Society as a whole, populations, ideas, consciousness  MKTG presents stuff, but what does it leave 12/9/11 behind?
  • 7. Present Day [MKTG] Analyses 12/9/11
  • 8. [Brand Personality]  Big 5 Element: Sincerity, Excitement, Competence, Sophistication, & Ruggedness  Defined as: human traits associated with a brand  Traits earned by association with people  Brand trust based on reflection of shared ideals  This could have implications for collective personality or consciousness “Dimensions of Brand Personality”, Jennifer L Aaker, JMR, Journal of Marketing Research; Aug 1997; 34, 3; ABI/INFORM Global. pg. 347 12/9/11
  • 9. [The Social Brands]  Brands closely tied to society through social causes, change, and identity  Do they change with society or do they change society? 12/9/11
  • 10. [Technology & Marketing]  MKTG changes with new technology  Smart phones, computers, websites  Being used to market  Being used to collect consumer info  Sales taking place technologically  Traditional MKTG happening on new platform  Still top down message, more accessible and feedback quicker  Conversion of print and TV to internet 12/9/11
  • 11. [Social Media & New Marketing]  Distinct from the internet as a whole  Specifically defined as a platform utilizing Web 2.0 formula; a dialogue, based wholly or in part on user-generated content examples include:  Social Networking  Non-Industry videos on Youtube  Reader comments under articles or posts  Wikipedia 12/9/11
  • 14. [Social Media Symptoms]  Increasingly democratic media and communications market (ex. Wikipedia)  Dialogue – anyone can join conversation  Viral marketing – videos and information get passed around (Word of Mouth accelerated)  People have potential to become more popular than ever, people empowered  Constant flow of information  What is social media doing for MKTG and the way people communicate? What's it all mean?
  • 15. [MKTG 2morrow: What It Means] 12/9/11
  • 16. [Case Studies & Conclusions] 12/9/11
  • 17. [The Cool: Business vs. Politics]  Politics used to own MKTG in very organic form (pamphlets, propaganda, pins & buttons)  Political MKTG was very powerful  Now, people are more engaged by Business MKTG  60s counter culture 'elected' business MKTG over politics to express generational ethos  Citizen used to be king in democracy, now consumer is king, People given more power in business than in politics 12/9/11
  • 18. [Cool Cnt'd: Business vs. Politics]  Voter Turnout:  Reps & Dems have +95% 'market share' in America  Average turnout: Pres. ~60%-50%, Midterm ~40%  2004-2005 Election and Sales Survey  55% president voter turnout  People recently bought: 76% computer, 67% mobile phone, 47% video game consoles  37% of those people voted in midterm election the next year where 33 governors were elected 130 congressional seats contested, 6 state raised minimum wage and 7 states banned same-sex marriage 12/9/11
  • 19. ...The Lesson: The Message Moves The establishment, the businesses, and the politicians must learn the language and mode of communication of the people. 12/9/11
  • 20. [Power & Brand Personality]  Barack Obama & Steve Jobs – two sides of a coin  Both hip, popular, admired, have big personal followings  Obama represents political MKTG's attempt to follow business MKTG, building a solid and identifiable brand around the person  Hope, change, “yes we can” + his likeability = purchase power (literally and figuratively, campaign merchandise sells around $2000/week, Obama poster sells independently for $2000)  Steve Jobs, represents a generation, ideals, dreams, ingenuity, and strong individualism, Apple $108 Billion in sales in 2011... yep!  Obama and Job's built brands and 'products' where the people could insert their names, do what you say in the process of saying  Levi Strauss “Go Forth” ad campaign 'failure' serves as example of how brand personality, and a tight one, is indispensable, especially 12/9/11 political ethos is involved... people don't connect with politics when
  • 21. ...The Lesson: The Messenger Moves The brands and businesses must transform themselves as the message changes. The brands and businesses must go through the social revolutions with the people. Like J.P. Sartre, liberate others with your own liberation. But is this just to remain in power? 12/9/11
  • 22. [Social Media, MKTG, & Society]  Social Media makes communication, word of mouth, and 'fame' more easy for people, or any individual  A lot of excitement surrounds social media and people believe social media to be hugely popular and a vehicle for fame and wealth  Truth is: Social media can't make someone famous... social media is a twist on technology, which was just a twist on communications in general... the underlying interactions still take place... (gossip, word-of-mouth, friend groups, social circles, now they are even more defined etc.)  People make people famous, always have, always will  Social media gives individuals new power to express themselves  Virality is not real fame... people share stuff on Social Media outlets because it's easy, not just because its exciting... will they give you their money... will they chose you to help them self-define? 12/9/11
  • 23. [Social Media, MKTG, & Society] 2  Lady Gaga, $90 billion Tour  Viewed on social media as a facilitator of discussion and community  Promoted more often then thought through traditional, industry media on social media formats, Vevo, Online News, Show appearances, tour ads  The Misadventures of an Awkward Black Girl  Everyday person enabled to make a wildly popular tv show, with some friends and a camera, because people watched  Levi Strauss, Go Forth campaign on Youtube (Virality) − Top-down message, didn't let consumers define the message, thats what Web2.0 is for, virality was just interest − Brand didn't take on a definitive personality, it took on and 12/9/11 spoke to an ideal, didn't speak current language, 60s mode
  • 24. [Social Media, MKTG, & Society] 3  Fun Statistics about Social Media  65% adults use social media (53% growth since 2005)  Americans spend 23% of internet time on social media − Means 77% of time spent still w/ traditional media  3 hrs/ month watching video online (not necessarily social media)  5% people use social media to engage celebs  67% use it to stay in touch with friends, 64% family 12/9/11
  • 25. [Social Media, MKTG, & Society] 4  The new wave of 'internet democracy' has strong implication for a rebirth of democratic activity and consciousness  Information, even history is written democratically (e.g. Wikipedia), winners don't write history anymore, everyone does  Social media was at the heart of much of the Arab Spring  Can become 'political media' when the sociopolitical atmosphere is dire, social media and Web2.0 are online dialogs  Governments could adjust more to social media guarantees then, pseudo-civil society guarantees, Web space will allow civil society to thrive, organizations and circles can mobilize  Let people discuss politics and develop consciousness, increase web infrastructure around the world, any one anywhere can make change 12/9/11
  • 26. [Go Forth: Good & Bad]  Levi's Go Forth campaign criticized heavily, drove fewer sales than hope, but achieved decent virality online (virality = not real fame)  Sociopolitical/inspirational content  Lacked: brand personality, democratic communication model  Potential: Could inspire optimistic and audacious people, would hit home all across the Arab world right now, and even for occupy movement sympathizers Campaign realigned with “Bradford, PA” and economic troubles Can You tell people “the world is yours and it is what you want it to be” and then not let them dictate and engage the campaign directly? Must have a video contest, message board, or something interactive, give the people the voice you say they have – Don't tell, show 12/9/11
  • 28. Dear Levi's, Put message in the people's hands and let them dictate what is important, what they want in this world, who they want to be, and how they want to fit into the amazing legacy that Levi's has signified for years. 12/9/11
  • 31. [Social Media, MKTG, & Society] 5  Web2.0/Social Media is just society acting itself out on the internet  Revolution such as Arab Spring use social media  When Social Media sites were blocked by governments, people made their own makeshift web2.0  Graffiti became interactive, public marketing  Martyrs pictured and ideals made known (Kyra Hooks, Northwestern 2011, Posner Fellowship project on Graffiti and Democratization in Arab Spring)  People and society will still function without Social Media, it just makes things faster, easier, and more widespread − Without socioeconomic comforts, America might awaken politically, and social media would become political media 12/9/11
  • 32. ...The Lesson: The People are king Whether the citizen is king or the customer is king, The People have always been in charge. If one has power it is because a large enough sum of people did not take the power back. Social Media is a product of people. Social Media does not make anyone famous, because in the end, people made and continue to make Social Media famous. If you want to enjoy power at the people's behest... listen to them speak... 12/9/11