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Personas in Search Marketing


             Ian Lurie
        Portent Interactive
Personal
Models?...
“Fictitious characters that are created to represent the different
user types within a targeted demographic that might use a site
or product.”
                                                        Wikipedia
“Your brand’s imaginary friends.”
                                    Ian
Why do we care?




          “All good marketing requires empathy.”
                                                   David Ogilvy
Using Personas in SEM

             1.   Research.
             2.   Brainstorm.
             3.   Write.
             4.   Create your campaign.
             5.   Segment your audience.
             6.   Measure, adjust, repeat.
Research: Demographics




        Geography, gender, income, family, ethnicity
Research: Demographics
Research: Psychographics




           Personality, likes/dislikes, ambitions
Data Sources: Free Sites


                AdCenter Labs: adlab.msn.com
                Quantcast.com
                Compete.com
                Prizm: Claritas.com
                Trellian Keyword Discovery
                WordTracker
                Google Suggest
                AdWords
Data Sources: People




                       Trainers
                      Sales Team
                  Customers (surveys)
Brainstorm & Write: Avoid Like The Plague




                   The CEO Data Source
                       Stereotypes
                    Quest for Perfection
                        Thesauritis
Brainstorm & Write: Sample Persona
Brainstorm & Write: Sample Persona
Brainstorm & Write: Sample Persona
Campaign Creation: Keywords


  Good:                           Bad:
  Portent Interactive             Internet Marketing Training
                                  Internet Marketing Tricks
  Internet Marketing Firm
                                  Internet Marketing
  Internet Marketing Agency
                                  Web 2.0
  Internet Marketing Consulting   Marketing 2.0
  Seattle Internet Marketing      SEO/SEM
Campaign Creation: Ad Copy
Campaign Creation: Ad Copy and Keywords
Campaign Creation: Resolving Conflicts



                CEO-itis
                “I know my customers.”
Segmentation
The Feedback Loop
Resources

            ConversationMarketing.com/Personas
            GrokDotCom.com/category/personas/
            PracticalPersonas.com

            Opposing view: 37Signals.com/svn and search for
            ‘personas’

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