Social Media and Modern Ways of Working to Civil Service Live

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william perrin

presentation to civil service live conference 1,2,3 April 2008 Alex Allan, William Perrin

Negócios Tecnologia

Social media in government – CS Live Alex Allan Chairman, JIC William Perrin Transformational Government Links to resources can be found at http://cslive.pbwiki.com

Social media – new ways of sharing information and doing business ,[object Object],[object Object],[object Object],[object Object]

Written information - 35 years ago Note to Heath about Margaret Thatcher’s suitability as a Minister for Fair Trading. Nov 1972 Telex – No10-Chequers Thatcher Archive Classification Main body of text Addressee and routing Title

Written information - today Title Main body of text Copy list Classification - often missing Routing metadata (concealed)

35 years – any progress….? Title Classification Main body of text Copy list

Face to Face – 35 years ago Picture of Queen Paste Board Men listening to each other Notes being taken

35 years on – Face to Face Dubious PowerPoint diagram Women and men listening to presenter A little note taking Everyone sitting back

35 years – any progress…..? then – emphasis on communicating now – emphasis on listening to pictures “ ..slideware often reduces the analytical quality of presentations. In particular, the popular PowerPoint templates usually weaken verbal and spatial reasoning, and almost always corrupt statistical analysis.” Edward Tufte

Publishing 154 years ago…. Northcote-Trevelyan report – foundation of modern civil service Command Paper Crest Generally un-engaging, huge process behind the scenes

Publishing today….. Crest reassuringly prominent Still hard to get excited Command paper Report about radically new ways of publishing information………..

154 years – little progress Processes still paper driven, in lock step with Parliament, publication in big lumps at long intervals

Limitations – traditional and modern practice ,[object Object]

Limitations – traditional and modern practice ,[object Object],The Unknown As we know, There are known knowns, There are things we know we know. We also know There are known unknowns. That is to say We know there are some things We do not know. But there are also unknown unknowns, The ones we don’t know we don’t know.

Limitations – traditional and modern practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Paradox – traditional and modern practice ,[object Object],[object Object]

CabCam – video media inside Cabinet Office

Ministers blog publishing policy in real time….. Meeting blogged before I got back to my desk Consultation in demotic, online language 43 responses in 24 hours

Colleagues tell you where the good stuff is……. 484 people Digged this story

Whitehall - Britain’s most important knowledge factory… … .but with antiquated tools

What does this mean for civil servants? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Now…… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright notice – if you claim copyright for any of the images or screen grabs please contact me and I should be delighted to acknowledge or rectify. Otherwise Crown Copyright applies Some of these slides were originally used by William Perrin at a National Archivists Conference in Manchester

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Social Media and Modern Ways of Working to Civil Service Live

1. Social media in government – CS Live Alex Allan Chairman, JIC William Perrin Transformational Government Links to resources can be found at http://cslive.pbwiki.com

3. Written information - 35 years ago Note to Heath about Margaret Thatcher’s suitability as a Minister for Fair Trading. Nov 1972 Telex – No10-Chequers Thatcher Archive Classification Main body of text Addressee and routing Title

4. Written information - today Title Main body of text Copy list Classification - often missing Routing metadata (concealed)

5. 35 years – any progress….? Title Classification Main body of text Copy list

6. Face to Face – 35 years ago Picture of Queen Paste Board Men listening to each other Notes being taken

7. 35 years on – Face to Face Dubious PowerPoint diagram Women and men listening to presenter A little note taking Everyone sitting back

8. 35 years – any progress…..? then – emphasis on communicating now – emphasis on listening to pictures “ ..slideware often reduces the analytical quality of presentations. In particular, the popular PowerPoint templates usually weaken verbal and spatial reasoning, and almost always corrupt statistical analysis.” Edward Tufte

9. Publishing 154 years ago…. Northcote-Trevelyan report – foundation of modern civil service Command Paper Crest Generally un-engaging, huge process behind the scenes

10. Publishing today….. Crest reassuringly prominent Still hard to get excited Command paper Report about radically new ways of publishing information………..

11. 154 years – little progress Processes still paper driven, in lock step with Parliament, publication in big lumps at long intervals

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16. Blinkers starting to come off

17. Rightsnet – public discussion forum

18. PBWiki – it’s free and simple

19. Basecamp – collaboration $12 a month

20. CabCam – video media inside Cabinet Office

21. UK CS in Facebook – 7,000 strong

22. Ministers blog publishing policy in real time….. Meeting blogged before I got back to my desk Consultation in demotic, online language 43 responses in 24 hours

23. Colleagues tell you where the good stuff is……. 484 people Digged this story

24. Whitehall - Britain’s most important knowledge factory… … .but with antiquated tools

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