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Welcomes You….
Welcome
Welcome
Welcome
Agenda
1. Wolfgang News
2. Ian Dodson, DMI
3. Cera Ward, Google
4. How did our January Predictions Fare?
5. The Big Win 99% of your Competitors are Missing.
6. Video, primed to explode!
7. Transforming Social Media from a Busy Fools’ Paradise to a
Demand Generating Machine.
8. 5 Key Takeaways You Can Action Today!
9. Q & A
10. Last Person Standing Quiz – WIN AN iPAD!!!
New Wolfgang Gaff
Brendan & Ciaran Got Married!
New Team Members
Ed & Al Peddled To Paris
All Ireland Champ
Digital Media Awards 2013
Best Integrated Campaign
Best Search Campaign
Grand Prix Winners!
Ian Dodson,
Digital Marketing Institute
Cera Ward,
Google Ireland
Our January Predictions
Organic Traffic
World’s Leading SEO Authority
Keywords
Adwords Dynamic Search Ads
For example…
Why?
• Google report 15% of search queries every
week are NEW!
• Client A – 10% of additional Adwords Revenue
• Client B – 8% of additional Adwords Revenue
• It’s not all about retail…
• Client C – 50% additional conversions
Product Listing Ads
• Still not available in Ireland
• We have campaigns running in the UK, USA &
Australia
UK Results – Client A
• Conv. Rate 144% times greater than Text Ads
• Outperforming Irish campaigns
• Branded traffic has also grown by over 50%
Product Listing Ads Non - Product Listing Ads
US Results – Client B
• CTR 348% greater than text ads
• Conv. Rate 560% greater than text ads
CTR Conv. Rate
Product Listing Ads
Non - Product Listing Ads
The Next Evolution of PLA’s
Dynamic Remarketing for PLAs
• Shows the user the product(s) they were looking
at, with the price and linking back to that product
• Personalisation
Local PLA’s
Finally, Google Glass…
Non-Retailers
Image Extensions - Beta
CRO: Your Secret
Weapon
The Conversion
The Challenge
>95% of your
traffic will not
convert
Conversion Rate Optimisation
Making data informed
changes to a website, to
improve conversion rate
and make it more
profitable.
The Benefits
Increasing revenue
without increasing traffic
Makes all marketing
channels work harder
It Keeps Giving
Take an €800k website
to the €1 million mark
Case Studies
The Care Trust
Testing Explained
z
z
3% to 4%
13 % to 16%
The Care Trust
Kilkenny Shop
Website Health Check
Google Analytics
Website Survey
Third Party Tracking
In-Store Survey
Session Recording
Kilkenny Shop
Website Health Check Split Testing
Google Analytics
Website Survey
Third Party Tracking
In-Store Survey
Session Recording
Variation Design
A/B Split Test
Outperform Original
The Split Test
The Result
In Good Company
Insert Jens Video Here
Social Media - Transforming A Busy
Fools' Paradise into a Demand
Generating Machine
Irish Social Media Stats
• 2.4 million Facebook users
• 1 million LinkedIn users
• 600,000 daily Twitter users
Bone of Contention
Purchase Funnel
It’s About What Happens After the
Purchase
Brand Advocacy
Where Great Digital Marketing
Happens:
People’s
Digital Media
Usage
People’s
Purchase
Behaviour
X
XXX
XXX
XXX
XXX
X
Purchase Behaviour
-Nielsen Consumer Attitudes Survey
What Do People Do on Social Media?
How Content Feeds Social
Tactics
• What To Talk About
• Blog
• Infographics
• Video
• Email
What To Talk About
• Be useful, interesting or entertaining
• Speak with personality
Blog Posts
• Drive traffic to your website
• Influence your Google ranking
Infographics
• Infographics are on FIRE!
• Traffic-generating machines
Digital Media Awards
Digital Media Awards
Heatwave Economics
Heatwave Economics
InfoGAAphic
InfoGAAphic
Our New Invention
The Instructagraphic
Video
• Enrich the social media experience for your
followers
• Add dimension to your website
Email
• Dark social
• Very valuable for direct response
• Social Media & Email
So how do you transform a busy
fools' paradise into a demand generating
machine?
GREAT STRATEGY & EPIC
CONTENT!
5 Key Takeaways You Can Action Today
Why
reviews matter
…and how to get them
“We have a potential
launch later this
year…looking at the quality
of merchants …because we
don’t want low quality
experience merchants to
be ranking in the search
results.”
Matt Cutts of Google. Photo: Thomas Hawk
Email customers post-purchase
Link to Google+ from your
website and newsletter
Have in-store reminders
DO
Offer incentives for reviews
Fake them
DON’T
Takeaway No. 2
Google Global Market Finder
digital marketing
Find Your Market Finder
Find Your Market
3 Blogging Tips You Can Action
Today
Takeaway Number 3
Think About Your Page Title
Think About Your Page Title
• These are the second most important part of
your on-page SEO after your content
• Format: Primary Keyword - Secondary Keyword | Brand Name
• 70 Characters
Google Authorship
• Link your content to your PERSONAL Google+
account and become an authority in your area
• Place this code in your HTML at the beginning
of each blog post
<a href="[profile_url]?rel=author">Your Name</a>
Google Authorship
Blog Post Titles
• Use numbers
– 9 Things You Should Consider Before Applying For A Car Loan
• Make big promises
– The Ultimate Guide to Exploring Sydney
– How to Dominate Google Search in 3 Easy Steps
• Solve a problem for your ideal reader
– 4 Epic Christmas Gift Ideas For Your Girlfriend
• Use emotion
– Display Ads Are A Crock Of Shit
– 6 Reasons Ireland is Great In The Sunshine
Takeaway no 4
Is Your Site Mobile Friendly?
Takeaway no 5
Pope’s Inauguration
• Accenture report – 74% of Irish Consumers
own a smartphone
• 91% want better data connections
• 4G is going to make this happen
• Your site needs to be ready
Howtogomo.com
Be like Enda…
Questions & Answers
Last Person Standing Quiz
Your chance
to win an:
Game Rules
• All questions are multiple choice (A or B).
• Raise your right hand if you think A is the
correct answer.
• Raise your left hand if you think B is the
correct answer.
• If you get an answer wrong, you must sit
down.
• Last one standing wins!
1. How old is Google?
A) 15
B) 25
1. Answer - A
Google turned 15 last Friday.
2. What percentage of Irish consumers
own a smartphone?
A) 74 %
B) 66%
2. Answer - A
74% of Irish consumers now own a smartphone.
3. What was the name of Google’s very
recent algorithm upgrade?
A) Penguin
B) Hummingbird
3. Answer - B
Google’s most recent algorithm was named
Hummingbird.
4. What percentage of Google
searches have never been seen
before?
A) 15%
B) 5%
4. Answer - A
15% of all Google searches are queries which
have never been searched for before.
5. What is the more trusted form of
information according to Nielsen?
A) High quality website content.
B) Recommendations from friends
5. Answer - B
According to Nielsen, consumers trust
recommendations from people they know more
than any other form of advertising.
6. What is an average E-commerce
conversion rate in Ireland?
A) 3 – 5%
B) 1 – 2%
6. Answer - B
The average E-commerce conversion rate is
around 1-2% in Ireland.
7. In what year did the agency now
called Wolfgang Digital Start?
A) 2008
B) 2010
7. Answer - A
Wolfgang Digital (formerly OnlineAdvertising.ie)
started trading in June 2008.
8. What is the average drop in
conversion rate for each second it
takes for your website to load?
A) 2%
B) 7%
8. Answer - B
For every second you make your users wait for
your website to load, your conversion rate drops
by an average of 7%.
9. How many Facebook friends does
the average Irish Facebook user have
A) 260
B) 280
9. Answer - B
• The average Irish Facebook user has 280
friends. The global average is 130.
10. According to Nielsen, Which is a
more trusted source of information
A) Ads on TV
B) Emails I signed up for
10. Answer - B
• 50% of consumers trust emails they signed up
for 47% trust ads on TV.
Tie-Breaker
Google celebrated their adopted birthday last
Friday, but on what date was Google actually
founded?
September 4th 1998
Google was founded on the 4th of September
1998, but they retrospectively adopted the 27th
of September as their official birthday.
Welcomes You to the Digital Marketing Conference

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Welcomes You to the Digital Marketing Conference

Notas do Editor

  1. Elaborate more on personalistion
  2. Image of pla’s
  3. Typical conversion rate
  4. For every €92 spent on traffic, only €1 is spent on converting themLots of reasons conversion rate could be lowA 1 second delay in your site speed can result in a 7% reduction in conversions
  5. Make points flow into each otherTV, press, radio
  6. UK STATS x 16
  7. Make this a/b
  8. 3 – 4% vs 13 to 16%Charity vs winning a car keywords (competitive space)
  9. Lead with CTA movement!How learning&apos;s from health check led to this!!!!!!
  10. Ugly slide
  11. President Obama raised an additional $60 million, using A/B TestingObama is lead generationGoogle – 50 shades of purple
  12. Myself &amp; SiobhanHands up?
  13. Not driving sales or enquiriesTime consumingPeople can give out to you in public
  14. Most Marketers arent happy with SMThey have yet to find how it can be a valuable demand generator
  15. What it isPlot where marketing activities have an impactGoogle dominates interest &amp; actionDeduce that SM value lies in the awareness pieceWe think - The Social Media Sweet Spot lies after the transaction
  16. The people on social media who have already voted for you with their wallet are a far more engaged audience than those who have never heard of youBy nurturing your relationship they are more likely to come back &amp; shop more frequentlyThese people are your most effective avenue to reach the people who aren’t your customers yet
  17. So now the bottom of your purchase funnel is feeding more people to the topAnd the cycle continues
  18. Consumer’s 2 most trusted sources of info are recco from people I know and opinions posted onine
  19. Everytime one of your customerts likes, RTs, shares or +1s your content it is effectively a trusted word of mouth recommendation with a megaphone
  20. Sales don’t happen on social media
  21. I’m have four minutes to tell you why Google reviews matter and how to get them.
  22. So why are they important? Because Google said so. And Google don’t say such things very often. There’s the quote from Google engineer Matt Cutts saying ‘merchantquality’ based on reviews will be a search result ranking factor.
  23. Also, we know these starred reviews show on Search pages. You can see the starred reviews on the sponsored listings there, and on the organic listings below.
  24. Extracts of the reviews are clearly visible too, as well as key terms in the reviews. We know review ratings are vital to e-commerce; ask any eBay or amazon seller. Remember reviews are important to your conversions too. A new search engine feature is about to make reviews even more visible.
  25. You’re looking at the future, or the present if you live in the United States.It’s the knowledge graph carousel for searches, launched in June for restaurants and hotels.It’s now in Canada, and this is what a ‘hotels in Dublin 2’ search looks like from a Canadian IP.Note the black bar appears above page search, pushing organic rankings even further down the fold.While it started with restaurants and hotels, it now goes to theatres, museums, bars, cinemas, galleries, and should not continue to roll out to all businesses, eventually. So what happens if you’re not prepared for the carousel?
  26. This perhaps. This is a search for “Must see in Dublin” that I did in Canada. Note the fifth result is Dublin Bus Head Office, with its 25 Google reviews. I think we might be giving the Canadians a bit of a rough deal there.
  27. Here’s what you need to know about the carousel.It’s not paid search (it’s blended organic)The star-rating comes from Google Plus reviews And it’s image-ledSo you can bestprepare to ride the carousel, AND get better ranking now very simply. Get Google+ reviews from your customers
  28. Some quick tips for getting a review.Ask for it. Email your customers after purchase, when they’ve returned from the holiday or hotel, or have had time to test your product. You can also link to online review sites from your website and from your newsletter. And have reminders in store.  Two things you don’t do. Please don’t offer a direct incentive when asking for a review, like a competition.  And don’t try to fake reviews, Google will sniff them out.
  29. Some quick tips for getting a review.Ask for it. Email your customers after purchase, when they’ve returned from the holiday or hotel, or have had time to test your product. You can also link to online review sites from your website and from your newsletter. And have reminders in store.  Two things you don’t do. Please don’t offer a direct incentive when asking for a review, like a competition.  And don’t try to fake reviews, Google will sniff them out.
  30. Some quick tips for getting a review.Ask for it. Email your customers after purchase, when they’ve returned from the holiday or hotel, or have had time to test your product. You can also link to online review sites from your website and from your newsletter. And have reminders in store.  Two things you don’t do. Please don’t offer a direct incentive when asking for a review, like a competition.  And don’t try to fake reviews, Google will sniff them out.