The document provides an agenda for a meeting that includes presentations and discussions on digital marketing topics. Some key points from the agenda include presentations from Ian Dodson of the Digital Marketing Institute and Cera Ward of Google Ireland, a review of predictions from January, a discussion of transforming social media into a demand generating machine, and 5 key takeaways for action. The document concludes with a question and answer session and a quiz with a prize of an iPad.
10. Agenda
1. Wolfgang News
2. Ian Dodson, DMI
3. Cera Ward, Google
4. How did our January Predictions Fare?
5. The Big Win 99% of your Competitors are Missing.
6. Video, primed to explode!
7. Transforming Social Media from a Busy Fools’ Paradise to a
Demand Generating Machine.
8. 5 Key Takeaways You Can Action Today!
9. Q & A
10. Last Person Standing Quiz – WIN AN iPAD!!!
35. Why?
• Google report 15% of search queries every
week are NEW!
• Client A – 10% of additional Adwords Revenue
• Client B – 8% of additional Adwords Revenue
• It’s not all about retail…
• Client C – 50% additional conversions
37. • Still not available in Ireland
• We have campaigns running in the UK, USA &
Australia
38. UK Results – Client A
• Conv. Rate 144% times greater than Text Ads
• Outperforming Irish campaigns
• Branded traffic has also grown by over 50%
Product Listing Ads Non - Product Listing Ads
39. US Results – Client B
• CTR 348% greater than text ads
• Conv. Rate 560% greater than text ads
CTR Conv. Rate
Product Listing Ads
Non - Product Listing Ads
42. Dynamic Remarketing for PLAs
• Shows the user the product(s) they were looking
at, with the price and linking back to that product
• Personalisation
52. The Benefits
Increasing revenue
without increasing traffic
Makes all marketing
channels work harder
It Keeps Giving
Take an €800k website
to the €1 million mark
57. Kilkenny Shop
Website Health Check
Google Analytics
Website Survey
Third Party Tracking
In-Store Survey
Session Recording
58.
59. Kilkenny Shop
Website Health Check Split Testing
Google Analytics
Website Survey
Third Party Tracking
In-Store Survey
Session Recording
Variation Design
A/B Split Test
Outperform Original
95. “We have a potential
launch later this
year…looking at the quality
of merchants …because we
don’t want low quality
experience merchants to
be ranking in the search
results.”
Matt Cutts of Google. Photo: Thomas Hawk
110. Think About Your Page Title
• These are the second most important part of
your on-page SEO after your content
• Format: Primary Keyword - Secondary Keyword | Brand Name
• 70 Characters
111. Google Authorship
• Link your content to your PERSONAL Google+
account and become an authority in your area
• Place this code in your HTML at the beginning
of each blog post
<a href="[profile_url]?rel=author">Your Name</a>
113. Blog Post Titles
• Use numbers
– 9 Things You Should Consider Before Applying For A Car Loan
• Make big promises
– The Ultimate Guide to Exploring Sydney
– How to Dominate Google Search in 3 Easy Steps
• Solve a problem for your ideal reader
– 4 Epic Christmas Gift Ideas For Your Girlfriend
• Use emotion
– Display Ads Are A Crock Of Shit
– 6 Reasons Ireland is Great In The Sunshine
123. • Accenture report – 74% of Irish Consumers
own a smartphone
• 91% want better data connections
• 4G is going to make this happen
• Your site needs to be ready
128. Game Rules
• All questions are multiple choice (A or B).
• Raise your right hand if you think A is the
correct answer.
• Raise your left hand if you think B is the
correct answer.
• If you get an answer wrong, you must sit
down.
• Last one standing wins!
150. September 4th 1998
Google was founded on the 4th of September
1998, but they retrospectively adopted the 27th
of September as their official birthday.
Notas do Editor
Elaborate more on personalistion
Image of pla’s
Typical conversion rate
For every €92 spent on traffic, only €1 is spent on converting themLots of reasons conversion rate could be lowA 1 second delay in your site speed can result in a 7% reduction in conversions
Make points flow into each otherTV, press, radio
UK STATS x 16
Make this a/b
3 – 4% vs 13 to 16%Charity vs winning a car keywords (competitive space)
Lead with CTA movement!How learning's from health check led to this!!!!!!
Ugly slide
President Obama raised an additional $60 million, using A/B TestingObama is lead generationGoogle – 50 shades of purple
Myself & SiobhanHands up?
Not driving sales or enquiriesTime consumingPeople can give out to you in public
Most Marketers arent happy with SMThey have yet to find how it can be a valuable demand generator
What it isPlot where marketing activities have an impactGoogle dominates interest & actionDeduce that SM value lies in the awareness pieceWe think - The Social Media Sweet Spot lies after the transaction
The people on social media who have already voted for you with their wallet are a far more engaged audience than those who have never heard of youBy nurturing your relationship they are more likely to come back & shop more frequentlyThese people are your most effective avenue to reach the people who aren’t your customers yet
So now the bottom of your purchase funnel is feeding more people to the topAnd the cycle continues
Consumer’s 2 most trusted sources of info are recco from people I know and opinions posted onine
Everytime one of your customerts likes, RTs, shares or +1s your content it is effectively a trusted word of mouth recommendation with a megaphone
Sales don’t happen on social media
I’m have four minutes to tell you why Google reviews matter and how to get them.
So why are they important? Because Google said so. And Google don’t say such things very often. There’s the quote from Google engineer Matt Cutts saying ‘merchantquality’ based on reviews will be a search result ranking factor.
Also, we know these starred reviews show on Search pages. You can see the starred reviews on the sponsored listings there, and on the organic listings below.
Extracts of the reviews are clearly visible too, as well as key terms in the reviews. We know review ratings are vital to e-commerce; ask any eBay or amazon seller. Remember reviews are important to your conversions too. A new search engine feature is about to make reviews even more visible.
You’re looking at the future, or the present if you live in the United States.It’s the knowledge graph carousel for searches, launched in June for restaurants and hotels.It’s now in Canada, and this is what a ‘hotels in Dublin 2’ search looks like from a Canadian IP.Note the black bar appears above page search, pushing organic rankings even further down the fold.While it started with restaurants and hotels, it now goes to theatres, museums, bars, cinemas, galleries, and should not continue to roll out to all businesses, eventually. So what happens if you’re not prepared for the carousel?
This perhaps. This is a search for “Must see in Dublin” that I did in Canada. Note the fifth result is Dublin Bus Head Office, with its 25 Google reviews. I think we might be giving the Canadians a bit of a rough deal there.
Here’s what you need to know about the carousel.It’s not paid search (it’s blended organic)The star-rating comes from Google Plus reviews And it’s image-ledSo you can bestprepare to ride the carousel, AND get better ranking now very simply. Get Google+ reviews from your customers
Some quick tips for getting a review.Ask for it. Email your customers after purchase, when they’ve returned from the holiday or hotel, or have had time to test your product. You can also link to online review sites from your website and from your newsletter. And have reminders in store. Two things you don’t do. Please don’t offer a direct incentive when asking for a review, like a competition. And don’t try to fake reviews, Google will sniff them out.
Some quick tips for getting a review.Ask for it. Email your customers after purchase, when they’ve returned from the holiday or hotel, or have had time to test your product. You can also link to online review sites from your website and from your newsletter. And have reminders in store. Two things you don’t do. Please don’t offer a direct incentive when asking for a review, like a competition. And don’t try to fake reviews, Google will sniff them out.
Some quick tips for getting a review.Ask for it. Email your customers after purchase, when they’ve returned from the holiday or hotel, or have had time to test your product. You can also link to online review sites from your website and from your newsletter. And have reminders in store. Two things you don’t do. Please don’t offer a direct incentive when asking for a review, like a competition. And don’t try to fake reviews, Google will sniff them out.