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The Making of Ushahidi
   Bumps, Fumbles and Lessons Learned




             Erik Hersman
             @whiteafrican
red dots on a map
A small organization that dislikes hierarchy and
being told what we can't do.

One that questions everything,

embraces innovative thinking,

takes risks boldly,

and sometimes learns the hard way that we're
human after all. 
Our Guiding Values
openness | innovation | community
Ushahidi = Testimony
“
Google Earth supposedly shows in great detail where the
damage is being done on the ground. It occurs to me that
it will be useful to keep a record of this, if one is thinking
long-term. For the reconciliation process to occur at the
local level the truth of what happened will first have to
come out. Guys looking to do something - any techies
out there willing to do a mashup of where the violence
and destruction is occurring using Google Maps?
Ad hoc and leaderless
Stretched Resources


juliana rotich   erik hersman   ory okolloh   daudi were   david kobia



                   All of us wore many hats
                   All of us had full-time jobs
Has it   Doesn’t have it

  Humanitarian
   Experience                     X
  Open Source
   Experience                     X
Had a Lot of Time                 X
    Blogger         
Ushahidi Calendar
27 28 29 30 31 1       2    3    4   5   6    7   8   9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 27 27

                            idea, production, launch          blogging and media

                                                                       violence

  Dec. 27 - Kenyan Elections                                    Jan. 10 - 75% of Kenyan bloggers write about Ushahidi
  Dec. 27 - Dec. 30 - Period of uncertainty                     Jan. 12 - MSM pickup: BBC, NPR, Guardian, etc...
  Dec. 30 - Jan. 1 - Media blackout


                                Jan. 3 - The idea of Ushahidi
                                Jan. 5 - Ushahidi discussed
                                Jan. 6 - Ushahidi prototype
                                Jan. 9 - Ushahidi launched
                                Jan.10 - Added functionality (RSS, SMS, etc...)
                                Jan. 10 - Kenyan SMS shortcode partnership
                                Jan. 22 - Ushahidi blog added
                                Jan. 26 - Ushahidi timeline feature
Brutal decision making
    Release early
    Do it yourself
Community = Success
Don’t wait for money
Technology is only a tool
D	
  REBUILT	
  
    	
  NEW 	
  AN
THE                      TFO RM!
  SHA    HIDI   	
  PLA
U
A            B

  Make     Be a response
software    organization
n’t	
  work	
  
uhh    ,	
  thi s	
  did
          e	
  ex pect   ed...
as	
  w
Fail spectacularly
Hot Stuff!
Own your failures.

                    Listen.

              Fix your mistakes.

Think different, but don’t stray from the spirit
   of the organization or the community.
Thank You

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Making Ushahidi - Tech4Africa talk

  • 1. The Making of Ushahidi Bumps, Fumbles and Lessons Learned Erik Hersman @whiteafrican
  • 2. red dots on a map
  • 3.
  • 4. A small organization that dislikes hierarchy and being told what we can't do. One that questions everything, embraces innovative thinking, takes risks boldly, and sometimes learns the hard way that we're human after all. 
  • 5. Our Guiding Values openness | innovation | community
  • 7. “ Google Earth supposedly shows in great detail where the damage is being done on the ground. It occurs to me that it will be useful to keep a record of this, if one is thinking long-term. For the reconciliation process to occur at the local level the truth of what happened will first have to come out. Guys looking to do something - any techies out there willing to do a mashup of where the violence and destruction is occurring using Google Maps?
  • 8.
  • 9.
  • 10.
  • 11. Ad hoc and leaderless
  • 12. Stretched Resources juliana rotich erik hersman ory okolloh daudi were david kobia All of us wore many hats All of us had full-time jobs
  • 13. Has it Doesn’t have it Humanitarian Experience X Open Source Experience X Had a Lot of Time X Blogger 
  • 14. Ushahidi Calendar 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 27 27 idea, production, launch blogging and media violence Dec. 27 - Kenyan Elections Jan. 10 - 75% of Kenyan bloggers write about Ushahidi Dec. 27 - Dec. 30 - Period of uncertainty Jan. 12 - MSM pickup: BBC, NPR, Guardian, etc... Dec. 30 - Jan. 1 - Media blackout Jan. 3 - The idea of Ushahidi Jan. 5 - Ushahidi discussed Jan. 6 - Ushahidi prototype Jan. 9 - Ushahidi launched Jan.10 - Added functionality (RSS, SMS, etc...) Jan. 10 - Kenyan SMS shortcode partnership Jan. 22 - Ushahidi blog added Jan. 26 - Ushahidi timeline feature
  • 15. Brutal decision making Release early Do it yourself Community = Success Don’t wait for money
  • 17. D  REBUILT    NEW  AN THE TFO RM! SHA HIDI  PLA U
  • 18.
  • 19. A  B Make Be a response software organization
  • 20. n’t  work   uhh ,  thi s  did e  ex pect ed... as  w
  • 22.
  • 23.
  • 24.
  • 26.
  • 27.
  • 28. Own your failures. Listen. Fix your mistakes. Think different, but don’t stray from the spirit of the organization or the community.