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Knowledge-Based Economic
                                                                 Development as a Unifying Vision in
About Us                                                           a Post-Awakening Arab World
  Tahseen Consulting is an advisor
  on strategic and organizational
  issues facing governments, social
  sector institutions, and
  corporations in the Arab World.

  You can read more about our
  capabilities at tahseen.ae




                                                                 An assessment of the effectiveness of Arab investments in
                                                     ▲




Public Sector
                                                                 human capital over the last decade
Social Sector

Corporate Responsibility
CONFIDENTIAL AND PROPRIETARY
Any use of this material without specific permission of Tahseen Consulting is strictly prohibited   www.tahseen.ae
The Arab Spring has led to renewed emphasis on solving national development
challenges that may provide a basis for regional economic cooperation for KBED


       Arab                    Key questions of future            These changes may               Evolving national and
      Spring                   state design have                  present an opportunity          regional policies are likely
                               emerged …                          for national growth …           to stress KBED


                             • Can new government                • Political violence, even if    • Economic growth at the
                                administrations form               organized, generally seen        national level may provide
                                political consensus?               as severely detrimental to       an impetus for integration
                                                                   economic growth                  and cooperation towards
                             • What economic trajectory                                             KBED
                                can address development          • But … Competitive political
                                challenges?                        participation and relatively
                                                                   free elections can actually
                                                                   increase economic growth                 Knowledge-
                                                                                                          based Economic
                                                                                                           Development




   Sources: Henry and Springborg 2011, Bodea and Elbadawi 2008

                                                                                                                            | 2
Popular theories suggests intangibles are becoming a more important driver of modern
   economic growth in the transition to knowledge-based economies

                                                                         Knowledge-based
                  Through public policy and institutions,                   Economic
                  governments influence long-run growth                    Development




                                       Financial and
                                                                                                                         Intangible capital
                                   other tangible capital




                                                                                           Economic                                                            Computerized
  Capital markets                      Infrastructure       Capital equipment                                           Innovative property               information (programs
                                                                                      Competencies                                                            and databases)



                                                                                                Brand equity
                                                                                                                             R&D (patents, licenses and
     Economic growth can be affected by public policies                                (investments to retain or gain
                                                                                       market share and investment
                                                                                                                              general know-how) and
                                                                                                                                mineral exploration
     and Institutions concerned with                                                          in brand names)



     • International trade and openness                                                    Organizational capital
                                                                                                                                    Creative property
     • Education and training policies                                                   (investments in strategic
                                                                                           planning, adaptation,
                                                                                                                            (innovative/artistic content in
                                                                                                                                commercial copyrights,
     • Domestic and foreign Investment climate                                         organizational structures and
                                                                                            business processes)
                                                                                                                                 licenses and designs)
     • Macroeconomic and competitive policy
     • Financial markets
     • Institutional quality of government                                                 Firm-specific human
                                                                                            capital (employee
     • Security                                                                                   skills)
     • The availability of public services and infrastructure                                                                   Knowledge Components of KBE

Source: Corrado, Hulten and Sichel (2006)

                                                                                                                                                                        | 3
Knowledge-based economic development emerged as a policy goal in the early 90s due
to the regional commonality of several economic, socio-political, and cultural factors
                                          Regional Drivers                               Illustrative Regional Development Challenges
                                         1
                                                                                         • Dependence on foreign technologies
                                                                                         • Shortages/difficulty in finding/developing qualified employees
                                                                                         • Low capacity to transfer technologies
                                                                                         • Capital formation has not led to higher value industry or exports
                                                   Economic                              • Low levels of total factor productivity
                                                                                         • Suboptimal environment for business, entrepreneurship, and FDI
                                                                                         • Volatile oil prices leading to regional booms and busts
                                                                                         • Low R&D spending

       Knowledge-
                                         2
     based Economic
      Development                                                                        • Youth bulge
                                                                                         • Supply of highly educated youth has outpaced job creation
                                               Socio-political                           • Education systems are not well suited to the needs of KBED
                                                                                         • Political reform has proceeded at varying rates
                                                                                         • Work of international organizations has encouraged KBED


                                         3
                                                                                         • Religious importance of the quest for learning and knowledge
                                                     Cultural                            • Brain drain of prominent academics and scientists
                                                                                         • Perception the region is lagging behind in development
Sources: Al-Ali 1991, Sawhel 2009, Djeflat 2009, Program 2002, Hertog 2010, Program 2003, United Nations Educational 2010, Dhillion and Yousef 2009, Program 2010, Foundation and Program 2009, House
2011, Miller and Holmes 2011

                                                                                                                                                                                              | 4
Knowledge-based economic development in the Arab World is closely intertwined with
  economic and social development issues

     Emerging Thinking on Knowledge-based                         Empirically Established Links Between Human
     Economic Development in the Arab World                       Capital and Social and Economic Development
     Closely intertwined with policies that support               Several social and economic benefits are attributed
                                                                  to higher levels of human capital:
                     Economic integration and diversification
                     Innovation                                  Social Outcomes
                     Technology development
                     Entrepreneurship                            •   Higher levels of educational attainment
                     Job creation/workforce skills development   •   Increased health
                     Education and training system reform        •   Efficiency of consumer choices
                     Environmental sustainability                •   Higher levels of savings and charitable giving
                     Social development                          •   Social cohesion
                     Healthcare reform                           •   Increased self-reliance and econ. independence
                     ICT infrastructure development              •   Reduced Crime

                                                                  Economic Outcomes
                                        Significant
                                       emphasis on                •   Growth and competitiveness
                                      human capital               •   Enabling comparative advantage
                                                                  •   Increased productivity
                                                                  •   Domestic innovation
                                                                  •   Speeding technology adoption


Sources: Powell and Snellman 2004, Planning 2010, Rischard 2009

                                                                                                              | 5
This shared vision of a knowledge-led future and similar human capital challenges has
led to the convergence of human capital development policies as a precursor to KBED

Human Capital
                                                Illustrative Challenges
Development Challenges
Low productivity                                • Across the region, labor productivity is low
                                                • The social aspects of career choice has slowed integration, led to the substitution of
Preference for public                             expatriate labor in certain industries, and decreased productivity in low value added industries
sector employment
                                                • Governments unable to create opportunities to absorb youth, particularly educated women
Increasing female                               • Cultural values/familial obligations influential in labor participation and obtaining education
labor participation                             • Many women find employment in part-time work, microenterprises, the informal economy
                                                • Low match between the skills/qualifications of public employees and the roles they perform
Workforce skills
                                                • Disconnect between regional human capital and the skills demanded by the private sector
Education system                                • Education systems failing to produce the right quality and mix of human capital
Barriers to                                     • The procedures, time, costs, and minimum capital required to start a business are high
entrepreneurship                                • Funding for entrepreneurial endeavors is very limited
                                                • R&D is significantly lower than in the developed world with very little private sector funding
Weak innovation systems
                                                • Weak government policymaking in research and innovation
Sustainable growth                              • Population growth/urbanization has ▲ demand for health, education, housing, water, sewage


 A key challenge for Arab governments is strategically investing in endowing citizens with human capital that meets
 the demand of labor markets and leads to productive employment that benefits the national economy as a whole



Source: Hanouz and Khatib 2010, Oman 2010, Miles 2002, Flynn and Oldham 1999, Al-Yahya 2008, Dunlop 2006, Bank 2010, Klapper 2010, Djeflat 2002, United Nations
Educational 2010, Zahlan 2007, Mirkin 2010, Asia 2009, Zahlan 2007                                                                                                | 6
However, employers, particularly in the GCC, face both “skills shortages” as well as “skills
gaps” that limit performance and achievement of business objectives
                                                                 Our Research Focus
                    Skills Shortages                                                      Skills Gaps
                         Skill Shortage

                                                                                             Skills Gap



                                                                           Desired
                Quantity of
                                                                           Internal
                  Workers
                                                                          Workforce
                  With a              Quantity of                                                                 Current
                                                                          Skill Level
                 Particular             Workers                                                                   Internal
                   Skill                With a                                                                   Workforce
                 Required              Particular                                                                Skill Level
                                         Skill
                                       Available

  •   Genuine lack of adequately skilled individuals available     • Employers feel that their existing workforce has inadequate
      in the labor market with the type of skill being sought        skill types/levels to meet their business objectives

  •   Employers unable to recruit staff with the skills they       • New entrants to the labor market trained and qualified for
      are looking for at the going rate of pay                       occupations but still lack a variety of the skills required




                                                                      7
                                                                                                                               | 7
Skills deficiencies have severely negative impacts on firms in the region
                                                                                            Internal firm deficiencies
                       External labor market deficiencies

Skills                      Well Functioning Labor Markets                                Employers Require Effective
Formation                    Require Allocative Efficiency                          Firm-level Utilization of Workforce Skills
Objective
                                                                                Workforce skills levels meet the expectations of
                 Preparation of individuals with the skills, work experience,   employers either in terms of full occupational
Description      and qualifications in the quantity and quality to meet labor
of Objective                                                                    proficiency or in the ability to meet business
                 market needs                                                   objectives with current workforce skills levels

Impact on        Skills shortages requiring expatriate reliance for             Even when employees are hired, many still have skills
firm if skills   technical/commercial roles such as                             gaps requiring remediation through measures such as
formation         Technical Roles           Commercial Roles
                  Discipline Engineering    Finance                             • Increased training and trainee programs
system is         Geology/Geophysics        Business Analysis                   • More staff appraisals / performance reviews
weak              Process Engineering       Contracting & Procurement           • Implementation of mentoring / buddying schemes
                  Product/Process           Human Resources                     • More supervision
                  Research                  Information Technology              • Changing working practices and redefining jobs
                  Production Engineering    Sales & Marketing                   • Reallocation of work within the company
                  Production Technology     Supply & Distribution               • Outsourcing to external providers
                  Project/Facilities        Trading                             • Using government resources / funding
                  Engineering                                    O&G            • Incentives/rewards/recognition
                  Reservoir/Petroleum                          Example          • Sending employees for certification
                  Engineering                                                   • Providing cross functional exposure to the business
                  Well Engineering


Influence on     Medium to severe, but recruiting from outside                  Severe because skills gaps influence many
business         region is a short-term solution to what is a large-            aspects of current operations including
operations       scale, systemic problem                                        efficiency, service, and profitability

                                                                                                                                        | 8
Several failures of the skill formation system can lead to skills gaps


    Market and Institutional          Human Resources Management
                                                                             Structural Skills Gaps              Transitional Skills Gaps
   Failure Induced Skills Gaps            Related Skills Gaps

  Poor Skills Formation Policy        Insufficient Staff Development     Strategic shifts in response to      Incomplete Orientation
                                                                         changing business                     and Integration
  • Lack or weakness of               • Depressed levels or
                                                                         environments
    government institutions that      inadequately planned training                                           • Attributable to the beginning of
    prevent underinvestment in        and development                    • Failure to increase and              the employee-employer
    skills, provide adequate                                               maintain workforce skills to         relationship whether due to
    regulation, and coordinate        Poor Retention and Motivation        build and renew firm                 recent recruitment or post-
    stakeholders                      Practices                            competencies in response to          merger employee integration
                                                                           changing business
                                      • HR practices that inadequately                                        • Presumably decrease as
  Education and Training                                                   opportunities
                                        address employee retention or                                           employees complete induction
  System Misalignment
                                        a misalignment of HR practices   • A strategy-skills lag in which       training and gain confidence in
  • Accessibility, quality, and the     with sources of workforce          current workforce skills lag new     their roles
    degree to which education and       motivation                         or expanded skills required by
    training systems produce                                               alternative strategic directions
    employable students are                                                associated with competency
    insufficient                                                           renewal

  Insufficient Individual
  Investment
  • Unclear returns to particular
    skills which negatively impact
    individual skilling decisions




                                                                                                                                         | 9
The GCC countries, in particular, appear to have significant levels of skills gaps

Rank     Country and Survey Year
                                    % of Total Firms Suveyed
                                     Which Have a Major or     Rank     Country and Survey Year
                                                                                                    % of Total Firms Suveyed
                                                                                                     Which Have a Major or     Observations
                                     Very Severe Skills Gap                                          Very Severe Skills Gap
 1     Brazil 2009                           73.03%             42    Oman 2007 MBRF                         33.00%
 2     Kuwait 2007 MBRF                      68.00%             43    Chile 2006                             32.06%
 3
 4
       Egypt 2007 MBRF
       Chad 2009
                                             66.00%
                                             57.33%
                                                                44
                                                                45
                                                                      Uzbekistan 2008
                                                                      Peru 2006
                                                                                                             31.97%
                                                                                                             31.33%
                                                                                                                               • Kuwait, Egypt, KSA, UAE
 5
 6
       Belarus 2008
       CapeVerde 2009
                                             55.31%
                                             53.85%
                                                                46
                                                                47
                                                                      China 2002
                                                                      Dominican Republic 2005
                                                                                                             30.73%
                                                                                                             30.67%
                                                                                                                                 amongst the top ten
 7     Saudi Arabia 2007 MBRF                53.00%             48    Estonia 2009                           30.40%

                                                                                                                               • Maghreb countries and
 8     UAE 2007 MBRF                           51%              49    Tunisia 2007 MBRF                      30.00%
 9     Kazakhstan 2009                       50.18%             50    Malawi 2009                            30.00%
10     Russia 2009                           48.90%             51    Thailand 2004                          29.96%
11     Argentina 2006                        48.35%             52    Egypt 2004                             29.80%              Egypt moved up the
12                                                              53
13
       Morocco 2007 MBRF
       Romania 2009
                                             47.00%
                                             46.21%             54
                                                                      Kyrgyz Republic 2009
                                                                      Guatemala 2006
                                                                                                             29.36%
                                                                                                             29.31%
                                                                                                                                 ranking significantly
14     Algeria 2007 MBRF                     45.00%             55    Vanuatu 2009                           28.91%
15                                                              56
                                                                                                                               • Levant countries and
       Mauritius 2009                        44.97%                   Yemen 2010                             28.72%
16     Micronesia 2009                       44.12%             57    Kenya 2003                             27.64%
17     Ukraine 2008                          43.48%             58    Slovak Republic 2009                   27.64%
18     Lithuania 2009                        43.12%             59    Samoa 2009                             27.52%              Bahrain in the lower 20s
19     Moldova 2009                          42.98%             60    Venezuela 2006                         27.40%
20     Tonga 2009                            42.67%             61    El Salvador 2006                       27.27%
21
22
       Latvia 2009
       Jamaica 2005
                                             41.70%
                                             41.57%
                                                                62
                                                                63
                                                                      Georgia 2008
                                                                      Turkey 2008
                                                                                                             27.08%
                                                                                                             26.82%
                                                                                                                               • Qatar and Oman in 30s
23     Gabon 2009                            41.34%             64    Bolivia 2006                           26.26%
24                                                              65
                                                                                                                               • Though there are some
       Congo 2009                            40.40%                   Algeria 2002                           25.47%
25     Guyana 2004                           40.37%             66    Honduras 2006                          25.46%
26     Bahrain 2007 MBRF                     40.00%             67    Colombia 2006                          25.40%
27     Niger 2009                            38.67%             68    Benin 2009                             25.33%              differences in the data that
28                                                              69
29
       Lebanon 2006
       Jordan 2007 MBRF
                                             37.96%
                                             37.00%             70
                                                                      Czech Republic 2009
                                                                      Laos 2009
                                                                                                             25.20%
                                                                                                             25.00%
                                                                                                                                 are hard to reconcile
30     Syria 2003                            36.33%             71    Malaysia 2002                          25.00%
31     Paraguay 2006                         36.22%             72    Armenia 2009                           24.06%
32     BurkinaFaso 2009                      35.79%             73    Namibia 2006                           23.71%
33     Zambia 2002                           35.75%             74    Uruguay 2006                           23.51%
34     Cameroon 2009                         35.26%             75    Botswana 2006                          22.22%
35
36
       Qatar 2007 MBRF
       Tajikistan 2008
                                             35.00%
                                             35.00%
                                                                76
                                                                77
                                                                      Mauritania 2006
                                                                      Croatia 2007
                                                                                                             22.03%
                                                                                                             21.64%
                                                                                                                               • 35% of private sector
37     Oman 2003                             34.63%             78    SriLanka 2004                          21.33%              employers in Qatar
38     Poland 2009                           34.51%             79    Morocco 2004                           21.06%
39     Albania 2007                          33.88%             80    Mali 2003                              20.78%              indicate a skills gap
40     Ecuador 2006                          33.13%             81    Bosnia and Herzegovina 2009            20.50%
41     Ivory Coast 2009                      32.32%             82    Bulgaria 2009                          20.14%



              Data Source:         MBRF-PWC Report             World bank Enterprise Survey

                                                                                                                                                         | 10
Many of the Arab countries face workforce skills deficiencies that slow knowledge-based
economic development and negatively impact high skill industries
                                                            10
                                                                                                                                                                            High Skills Equilibrium
                                                                                                                                 United Kingdom Germany
                                                             9                                                                             Ireland
 Employer Demand for higher, knowledge-intensive




                                                                                                                            Estonia                                   • Strong demand for high level skills
                                                   High
                                                                                                                                                Spain
                                                                                                                              Czech Republic          Hungary         • Skills formulation institutions and the
                                                                                                             Lithuania                              Korea, Rep.
                                                             8                                                   Latvia                         Portugal                 enabling environment work in tandem
       Knowledge Economy Index Ranking)




                                                                                                                           Slovak Republic           Greece           • Knowledge-based economies with
       skills (as proxied by the World Bank




                                                                                                                        Poland       Croatia
                                                                                                                           Chile      Bulgaria                           lower levels of skills gaps
                                                             7                                  United Arab Emirates Qatar
                                                                                                           Romania                 Uruguay
                                                                                                                   Bahrain        Malaysia      Costa Rica
                                                                                     Kuwait
                                                             6                                                                               Serbia
                                                                                Brazil                    Russia                 Turkey                               • The perception of Arab employers
                                                   Medium




                                                                                               Saudi Arabia        Jordan Oman                 Mexico Africa
                                                                                                                                                  South
                                                                                                                                                                         may deter entry into knowledge-
                                                                                                  Belarus                                                                based industries which are perceived
                                                             5                                                               Colombia Lebanon
                                                                                                                         China                                           to require skills unavailable in the
                                                                                       Egypt                        Tunisia         Sri Lanka        Philippines         national workforce or too costly to
                                                                                                           Morocco                Botswana Azerbaijan                    build internally
                                                             4
                                                                                                                                Bolivia             Vietnam
                                                                                                  Cape Verde                                          Indonesia
                                                                                                                      Syria    Honduras
                                                                                                                                              India
                                                                                                                           Guatemala         Swaziland
                                                             3                                                                 Kenya
                                                                                                             Algeria
                                                                                                                                                   Senegal
                                                                                                                                                   Uganda
                                                                                                                                              Pakistan
                                                                                                                                                         Ghana               Low Skills Equilibrium
                                                                                                                      Zambia  Yemen Tanzania
                                                                                                                                          Lesotho
                                                                                                                     Burkina
                                                             2                                                                                        Nepal            • Employers face few skill gaps in a
                                                   Low




                                                                                                                       Faso           Mozambique Cambodia
                                                                                                                                     Bangladesh
                                                                                                                                         Ethiopia           Eritrea       predominantly low skilled workforce
                                                                                                                                                  Rwanda
                                                                                                                                               Guinea
                                                                                                                                                                       • Little incentive to participate in
                                                             1                                                                                                            education and training and raise
                                                                                                                                                                          qualification levels and aspirations
                                                             0
                                                             0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

                                                                        Low                        Medium                                    High
                                                                        % of firms with sufficient internal skills levels
                                                                   (1- % of firms reporting major or very severe skills gaps)
                                                                                                                                                                                                          | 11
Gross value added of knowledge-based industries is the lowest in the world making up
39% of regional gross domestic product
                                         Share of knowledge based industries in gross value added

                                          North America                                                                            77%
                                        European Union                                                                             75%
                                 Europe & Central Asia                                                                            74%
                                           High income                                                                            73%
                                         OECD members                                                                             73%
                                 High income: nonOECD                                                                           68%
                                     East Asia & Pacific                                                                       65%
                            Latin America & Caribbean                                                                         63%
                                    Sub-Saharan Africa                                                                      57%
                                  Upper middle income                                                                       57%
                                         Middle income                                                                     55%
                                  Low & middle income                                                                      55%
                                             South Asia                                                                    55%
                                  Lower middle income                                                                     51%
                                            Low income                                                                   50%
                        Least developed countries: UN…                                                                  48%
                       Heavily indebted poor countries                                                                  47%
                                            Arab World                                                               39%
                                                                                  0%             20%            40%             60%          80%
   Sources: Bank 2010 Note: Includes wholesale and retail trade, transport, and government, financial, professional, and personal services

                                                                                                                                                   | 12
Employment in knowledge-based industries has increased only negligibly over the last
decade despite Arab government human capital investment and focus on KBED
                              Employment in knowledge-based industries (% of total employment)
                               Oman                                                                 82%
                              Kuwait                                                                82%
                         Saudi Arabia                                                         75%
                              Jordan                                                          75%
                             Bahrain                                                    68%
                                 Iraq                                                  65%
                            Palestine                                            60%
                               Qatar                                        55%
                                 UAE                                       54%
                              Algeria                                      53%
                                Syria                                47%
                               Egypt                                 47%
                              Yemen                            35%

                                        0%   10%   20%   30%   40%   50%    60%        70%    80%     90%
 Over the last decade, human capital investments do not seem to have led to significant increases in job creation in
 knowledge-based industries or meaningful diversification into knowledge-intensive industries

    Sources: Bank 2010

                                                                                                              | 13
The changing demands of knowledge-based economic development create a need for
interdependence and collaborative networks for effective skills formation

        WORK IN PROCESS
         Education and Training System                                       Business Community
         • Ensuring Relevancy and Employability                                       • Workforce Investment
         • Quality Assurance                   Qualitative and                        • Workforce Development
                                               quantitative
         • Expanding Access                    supply-demand
                                               match                         Facilitate
                                                                             regular,
                                                                             on-the-job
                                                      National Skills        training and
                                                                             participation
                                      Link
                                                    Formation System         in skills
                                      economic       for Knowledge-          formation
                                                          based
         • Coordination               development
                                      with E&T        Development
                                      system                                                 • Investment
         • Aligning
                                                                                             Optimization
         Macroeconomic Policy                               Address policy,
         With Skills                                        informational, or
                                                            financial sources of             • Lifelong-learning
         Formation                                          underinvestment

         • Broad-based,                             Critical Government
                                                    Coordination Points
         Inclusive Skills Formation
                      Government                                                      Individuals


                                                                                                                   | 14
•   For Further Information About This                            ‫للمزيد من المعلومات عن هذا العرض التقديمي‬         •
    Presentation
                                                         ‫للحصول على العرض التقديمي الكامل لهذه المبادرة يرجى‬
    To get a copy of the full presentation or to                              ‫االتصال بـ ويزلي شوالييه على العنوان‬
    discuss the findings, please contact Wes                                          wes.schwalje@tahseen.ae
    Schwalje wes.schwalje@tahseen.ae

•   For Inquiries About Our Services and                            ‫• لالستفسار عن خدماتنا ولعرض أفكاركم علينا‬
    Requests for Proposals
                                                     ‫لالستفسار عن خدماتنا أو عرض أفكاركم علينا يرجى االتصال‬
    To inquire about our services or submit a              ‫بنا عبر اإلنترنت باستخدام النموذج أدناه أو إرسال بريد‬
    request for proposal, please contact us using                           fikra@tahseen.ae ‫إلكتروني إلى‬
    the online form or send an e-mail to
    fikra@tahseen.ae

•   For Organizations Interested in Alliances
                                                          ‫• بالنسبة للمنظمات التي لديها اهتمام بالدخول في اتفاقيات‬
                                                               ‫شراكة وفي تحالفات مع شركة تحسين لالستشارات‬
    We are interested in opportunities where our
    technical skills and expertise can be used to       ‫إننا مهتمون بالفرص التي يمكن من خاللها استخدام مهاراتنا‬
    complement or diversify those of potential             ‫وخبراتنا الفنية لتكميل أو لتنويع مهارات وخبرات شركائنا‬
    partners to pursue specific government funding                                             ّ
                                                     ‫المحتملين بما يمكن من السعي للحصول على تمويل حكومي أو‬
    opportunities, commercial contracts, or RFPs.        ‫عقود تجارية. لبدء نقاش حول الدخول في تحالف مع شركة‬
    To begin a discussion about entering into an              ‫تحسين لالستشارات يرجى االتصال بوليد العرادي على‬
    alliance with Tahseen Consulting, please                               walid.aradi@tahseen.ae ‫العنوان‬
    contact Walid Aradi at walid.aradi@tahseen.ae
                                                               ‫• بالنسبة للعاملين في الصحافة أو في وسائل اإلعالم‬
•   For Members of the Press or Media
                                                                                             ّ
                                                     ‫لالستفسارات المقدمة من قبل وسائل اإلعالم يرجى االتصال بـ‬
    For media inquiries, please contact Wes
                                                                                   ‫ويـزلي شـوالييه على العنوان‬
    Schwalje at wes.schwalje@tahseen.ae
                                                                               wes.schwalje@tahseen.ae
Knowledge-Based Economic Development as a Unifying Vision in a Post-Awakening Arab World for Arabian Society for Human Resources Management Annual Conference

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Knowledge-Based Economic Development as a Unifying Vision in a Post-Awakening Arab World for Arabian Society for Human Resources Management Annual Conference

  • 1. Knowledge-Based Economic Development as a Unifying Vision in About Us a Post-Awakening Arab World Tahseen Consulting is an advisor on strategic and organizational issues facing governments, social sector institutions, and corporations in the Arab World. You can read more about our capabilities at tahseen.ae An assessment of the effectiveness of Arab investments in ▲ Public Sector human capital over the last decade Social Sector Corporate Responsibility CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of Tahseen Consulting is strictly prohibited www.tahseen.ae
  • 2. The Arab Spring has led to renewed emphasis on solving national development challenges that may provide a basis for regional economic cooperation for KBED Arab Key questions of future These changes may Evolving national and Spring state design have present an opportunity regional policies are likely emerged … for national growth … to stress KBED • Can new government • Political violence, even if • Economic growth at the administrations form organized, generally seen national level may provide political consensus? as severely detrimental to an impetus for integration economic growth and cooperation towards • What economic trajectory KBED can address development • But … Competitive political challenges? participation and relatively free elections can actually increase economic growth Knowledge- based Economic Development Sources: Henry and Springborg 2011, Bodea and Elbadawi 2008 | 2
  • 3. Popular theories suggests intangibles are becoming a more important driver of modern economic growth in the transition to knowledge-based economies Knowledge-based Through public policy and institutions, Economic governments influence long-run growth Development Financial and Intangible capital other tangible capital Economic Computerized Capital markets Infrastructure Capital equipment Innovative property information (programs Competencies and databases) Brand equity R&D (patents, licenses and Economic growth can be affected by public policies (investments to retain or gain market share and investment general know-how) and mineral exploration and Institutions concerned with in brand names) • International trade and openness Organizational capital Creative property • Education and training policies (investments in strategic planning, adaptation, (innovative/artistic content in commercial copyrights, • Domestic and foreign Investment climate organizational structures and business processes) licenses and designs) • Macroeconomic and competitive policy • Financial markets • Institutional quality of government Firm-specific human capital (employee • Security skills) • The availability of public services and infrastructure Knowledge Components of KBE Source: Corrado, Hulten and Sichel (2006) | 3
  • 4. Knowledge-based economic development emerged as a policy goal in the early 90s due to the regional commonality of several economic, socio-political, and cultural factors Regional Drivers Illustrative Regional Development Challenges 1 • Dependence on foreign technologies • Shortages/difficulty in finding/developing qualified employees • Low capacity to transfer technologies • Capital formation has not led to higher value industry or exports Economic • Low levels of total factor productivity • Suboptimal environment for business, entrepreneurship, and FDI • Volatile oil prices leading to regional booms and busts • Low R&D spending Knowledge- 2 based Economic Development • Youth bulge • Supply of highly educated youth has outpaced job creation Socio-political • Education systems are not well suited to the needs of KBED • Political reform has proceeded at varying rates • Work of international organizations has encouraged KBED 3 • Religious importance of the quest for learning and knowledge Cultural • Brain drain of prominent academics and scientists • Perception the region is lagging behind in development Sources: Al-Ali 1991, Sawhel 2009, Djeflat 2009, Program 2002, Hertog 2010, Program 2003, United Nations Educational 2010, Dhillion and Yousef 2009, Program 2010, Foundation and Program 2009, House 2011, Miller and Holmes 2011 | 4
  • 5. Knowledge-based economic development in the Arab World is closely intertwined with economic and social development issues Emerging Thinking on Knowledge-based Empirically Established Links Between Human Economic Development in the Arab World Capital and Social and Economic Development Closely intertwined with policies that support Several social and economic benefits are attributed to higher levels of human capital:  Economic integration and diversification  Innovation Social Outcomes  Technology development  Entrepreneurship • Higher levels of educational attainment  Job creation/workforce skills development • Increased health  Education and training system reform • Efficiency of consumer choices  Environmental sustainability • Higher levels of savings and charitable giving  Social development • Social cohesion  Healthcare reform • Increased self-reliance and econ. independence  ICT infrastructure development • Reduced Crime Economic Outcomes Significant emphasis on • Growth and competitiveness human capital • Enabling comparative advantage • Increased productivity • Domestic innovation • Speeding technology adoption Sources: Powell and Snellman 2004, Planning 2010, Rischard 2009 | 5
  • 6. This shared vision of a knowledge-led future and similar human capital challenges has led to the convergence of human capital development policies as a precursor to KBED Human Capital Illustrative Challenges Development Challenges Low productivity • Across the region, labor productivity is low • The social aspects of career choice has slowed integration, led to the substitution of Preference for public expatriate labor in certain industries, and decreased productivity in low value added industries sector employment • Governments unable to create opportunities to absorb youth, particularly educated women Increasing female • Cultural values/familial obligations influential in labor participation and obtaining education labor participation • Many women find employment in part-time work, microenterprises, the informal economy • Low match between the skills/qualifications of public employees and the roles they perform Workforce skills • Disconnect between regional human capital and the skills demanded by the private sector Education system • Education systems failing to produce the right quality and mix of human capital Barriers to • The procedures, time, costs, and minimum capital required to start a business are high entrepreneurship • Funding for entrepreneurial endeavors is very limited • R&D is significantly lower than in the developed world with very little private sector funding Weak innovation systems • Weak government policymaking in research and innovation Sustainable growth • Population growth/urbanization has ▲ demand for health, education, housing, water, sewage A key challenge for Arab governments is strategically investing in endowing citizens with human capital that meets the demand of labor markets and leads to productive employment that benefits the national economy as a whole Source: Hanouz and Khatib 2010, Oman 2010, Miles 2002, Flynn and Oldham 1999, Al-Yahya 2008, Dunlop 2006, Bank 2010, Klapper 2010, Djeflat 2002, United Nations Educational 2010, Zahlan 2007, Mirkin 2010, Asia 2009, Zahlan 2007 | 6
  • 7. However, employers, particularly in the GCC, face both “skills shortages” as well as “skills gaps” that limit performance and achievement of business objectives Our Research Focus Skills Shortages Skills Gaps Skill Shortage Skills Gap Desired Quantity of Internal Workers Workforce With a Quantity of Current Skill Level Particular Workers Internal Skill With a Workforce Required Particular Skill Level Skill Available • Genuine lack of adequately skilled individuals available • Employers feel that their existing workforce has inadequate in the labor market with the type of skill being sought skill types/levels to meet their business objectives • Employers unable to recruit staff with the skills they • New entrants to the labor market trained and qualified for are looking for at the going rate of pay occupations but still lack a variety of the skills required 7 | 7
  • 8. Skills deficiencies have severely negative impacts on firms in the region Internal firm deficiencies External labor market deficiencies Skills Well Functioning Labor Markets Employers Require Effective Formation Require Allocative Efficiency Firm-level Utilization of Workforce Skills Objective Workforce skills levels meet the expectations of Preparation of individuals with the skills, work experience, employers either in terms of full occupational Description and qualifications in the quantity and quality to meet labor of Objective proficiency or in the ability to meet business market needs objectives with current workforce skills levels Impact on Skills shortages requiring expatriate reliance for Even when employees are hired, many still have skills firm if skills technical/commercial roles such as gaps requiring remediation through measures such as formation Technical Roles Commercial Roles Discipline Engineering Finance • Increased training and trainee programs system is Geology/Geophysics Business Analysis • More staff appraisals / performance reviews weak Process Engineering Contracting & Procurement • Implementation of mentoring / buddying schemes Product/Process Human Resources • More supervision Research Information Technology • Changing working practices and redefining jobs Production Engineering Sales & Marketing • Reallocation of work within the company Production Technology Supply & Distribution • Outsourcing to external providers Project/Facilities Trading • Using government resources / funding Engineering O&G • Incentives/rewards/recognition Reservoir/Petroleum Example • Sending employees for certification Engineering • Providing cross functional exposure to the business Well Engineering Influence on Medium to severe, but recruiting from outside Severe because skills gaps influence many business region is a short-term solution to what is a large- aspects of current operations including operations scale, systemic problem efficiency, service, and profitability | 8
  • 9. Several failures of the skill formation system can lead to skills gaps Market and Institutional Human Resources Management Structural Skills Gaps Transitional Skills Gaps Failure Induced Skills Gaps Related Skills Gaps Poor Skills Formation Policy Insufficient Staff Development Strategic shifts in response to Incomplete Orientation changing business and Integration • Lack or weakness of • Depressed levels or environments government institutions that inadequately planned training • Attributable to the beginning of prevent underinvestment in and development • Failure to increase and the employee-employer skills, provide adequate maintain workforce skills to relationship whether due to regulation, and coordinate Poor Retention and Motivation build and renew firm recent recruitment or post- stakeholders Practices competencies in response to merger employee integration changing business • HR practices that inadequately • Presumably decrease as Education and Training opportunities address employee retention or employees complete induction System Misalignment a misalignment of HR practices • A strategy-skills lag in which training and gain confidence in • Accessibility, quality, and the with sources of workforce current workforce skills lag new their roles degree to which education and motivation or expanded skills required by training systems produce alternative strategic directions employable students are associated with competency insufficient renewal Insufficient Individual Investment • Unclear returns to particular skills which negatively impact individual skilling decisions | 9
  • 10. The GCC countries, in particular, appear to have significant levels of skills gaps Rank Country and Survey Year % of Total Firms Suveyed Which Have a Major or Rank Country and Survey Year % of Total Firms Suveyed Which Have a Major or Observations Very Severe Skills Gap Very Severe Skills Gap 1 Brazil 2009 73.03% 42 Oman 2007 MBRF 33.00% 2 Kuwait 2007 MBRF 68.00% 43 Chile 2006 32.06% 3 4 Egypt 2007 MBRF Chad 2009 66.00% 57.33% 44 45 Uzbekistan 2008 Peru 2006 31.97% 31.33% • Kuwait, Egypt, KSA, UAE 5 6 Belarus 2008 CapeVerde 2009 55.31% 53.85% 46 47 China 2002 Dominican Republic 2005 30.73% 30.67% amongst the top ten 7 Saudi Arabia 2007 MBRF 53.00% 48 Estonia 2009 30.40% • Maghreb countries and 8 UAE 2007 MBRF 51% 49 Tunisia 2007 MBRF 30.00% 9 Kazakhstan 2009 50.18% 50 Malawi 2009 30.00% 10 Russia 2009 48.90% 51 Thailand 2004 29.96% 11 Argentina 2006 48.35% 52 Egypt 2004 29.80% Egypt moved up the 12 53 13 Morocco 2007 MBRF Romania 2009 47.00% 46.21% 54 Kyrgyz Republic 2009 Guatemala 2006 29.36% 29.31% ranking significantly 14 Algeria 2007 MBRF 45.00% 55 Vanuatu 2009 28.91% 15 56 • Levant countries and Mauritius 2009 44.97% Yemen 2010 28.72% 16 Micronesia 2009 44.12% 57 Kenya 2003 27.64% 17 Ukraine 2008 43.48% 58 Slovak Republic 2009 27.64% 18 Lithuania 2009 43.12% 59 Samoa 2009 27.52% Bahrain in the lower 20s 19 Moldova 2009 42.98% 60 Venezuela 2006 27.40% 20 Tonga 2009 42.67% 61 El Salvador 2006 27.27% 21 22 Latvia 2009 Jamaica 2005 41.70% 41.57% 62 63 Georgia 2008 Turkey 2008 27.08% 26.82% • Qatar and Oman in 30s 23 Gabon 2009 41.34% 64 Bolivia 2006 26.26% 24 65 • Though there are some Congo 2009 40.40% Algeria 2002 25.47% 25 Guyana 2004 40.37% 66 Honduras 2006 25.46% 26 Bahrain 2007 MBRF 40.00% 67 Colombia 2006 25.40% 27 Niger 2009 38.67% 68 Benin 2009 25.33% differences in the data that 28 69 29 Lebanon 2006 Jordan 2007 MBRF 37.96% 37.00% 70 Czech Republic 2009 Laos 2009 25.20% 25.00% are hard to reconcile 30 Syria 2003 36.33% 71 Malaysia 2002 25.00% 31 Paraguay 2006 36.22% 72 Armenia 2009 24.06% 32 BurkinaFaso 2009 35.79% 73 Namibia 2006 23.71% 33 Zambia 2002 35.75% 74 Uruguay 2006 23.51% 34 Cameroon 2009 35.26% 75 Botswana 2006 22.22% 35 36 Qatar 2007 MBRF Tajikistan 2008 35.00% 35.00% 76 77 Mauritania 2006 Croatia 2007 22.03% 21.64% • 35% of private sector 37 Oman 2003 34.63% 78 SriLanka 2004 21.33% employers in Qatar 38 Poland 2009 34.51% 79 Morocco 2004 21.06% 39 Albania 2007 33.88% 80 Mali 2003 20.78% indicate a skills gap 40 Ecuador 2006 33.13% 81 Bosnia and Herzegovina 2009 20.50% 41 Ivory Coast 2009 32.32% 82 Bulgaria 2009 20.14% Data Source: MBRF-PWC Report World bank Enterprise Survey | 10
  • 11. Many of the Arab countries face workforce skills deficiencies that slow knowledge-based economic development and negatively impact high skill industries 10 High Skills Equilibrium United Kingdom Germany 9 Ireland Employer Demand for higher, knowledge-intensive Estonia • Strong demand for high level skills High Spain Czech Republic Hungary • Skills formulation institutions and the Lithuania Korea, Rep. 8 Latvia Portugal enabling environment work in tandem Knowledge Economy Index Ranking) Slovak Republic Greece • Knowledge-based economies with skills (as proxied by the World Bank Poland Croatia Chile Bulgaria lower levels of skills gaps 7 United Arab Emirates Qatar Romania Uruguay Bahrain Malaysia Costa Rica Kuwait 6 Serbia Brazil Russia Turkey • The perception of Arab employers Medium Saudi Arabia Jordan Oman Mexico Africa South may deter entry into knowledge- Belarus based industries which are perceived 5 Colombia Lebanon China to require skills unavailable in the Egypt Tunisia Sri Lanka Philippines national workforce or too costly to Morocco Botswana Azerbaijan build internally 4 Bolivia Vietnam Cape Verde Indonesia Syria Honduras India Guatemala Swaziland 3 Kenya Algeria Senegal Uganda Pakistan Ghana Low Skills Equilibrium Zambia Yemen Tanzania Lesotho Burkina 2 Nepal • Employers face few skill gaps in a Low Faso Mozambique Cambodia Bangladesh Ethiopia Eritrea predominantly low skilled workforce Rwanda Guinea • Little incentive to participate in 1 education and training and raise qualification levels and aspirations 0 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Low Medium High % of firms with sufficient internal skills levels (1- % of firms reporting major or very severe skills gaps) | 11
  • 12. Gross value added of knowledge-based industries is the lowest in the world making up 39% of regional gross domestic product Share of knowledge based industries in gross value added North America 77% European Union 75% Europe & Central Asia 74% High income 73% OECD members 73% High income: nonOECD 68% East Asia & Pacific 65% Latin America & Caribbean 63% Sub-Saharan Africa 57% Upper middle income 57% Middle income 55% Low & middle income 55% South Asia 55% Lower middle income 51% Low income 50% Least developed countries: UN… 48% Heavily indebted poor countries 47% Arab World 39% 0% 20% 40% 60% 80% Sources: Bank 2010 Note: Includes wholesale and retail trade, transport, and government, financial, professional, and personal services | 12
  • 13. Employment in knowledge-based industries has increased only negligibly over the last decade despite Arab government human capital investment and focus on KBED Employment in knowledge-based industries (% of total employment) Oman 82% Kuwait 82% Saudi Arabia 75% Jordan 75% Bahrain 68% Iraq 65% Palestine 60% Qatar 55% UAE 54% Algeria 53% Syria 47% Egypt 47% Yemen 35% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Over the last decade, human capital investments do not seem to have led to significant increases in job creation in knowledge-based industries or meaningful diversification into knowledge-intensive industries Sources: Bank 2010 | 13
  • 14. The changing demands of knowledge-based economic development create a need for interdependence and collaborative networks for effective skills formation WORK IN PROCESS Education and Training System Business Community • Ensuring Relevancy and Employability • Workforce Investment • Quality Assurance Qualitative and • Workforce Development quantitative • Expanding Access supply-demand match Facilitate regular, on-the-job National Skills training and participation Link Formation System in skills economic for Knowledge- formation based • Coordination development with E&T Development system • Investment • Aligning Optimization Macroeconomic Policy Address policy, With Skills informational, or financial sources of • Lifelong-learning Formation underinvestment • Broad-based, Critical Government Coordination Points Inclusive Skills Formation Government Individuals | 14
  • 15. For Further Information About This ‫للمزيد من المعلومات عن هذا العرض التقديمي‬ • Presentation ‫للحصول على العرض التقديمي الكامل لهذه المبادرة يرجى‬ To get a copy of the full presentation or to ‫االتصال بـ ويزلي شوالييه على العنوان‬ discuss the findings, please contact Wes wes.schwalje@tahseen.ae Schwalje wes.schwalje@tahseen.ae • For Inquiries About Our Services and ‫• لالستفسار عن خدماتنا ولعرض أفكاركم علينا‬ Requests for Proposals ‫لالستفسار عن خدماتنا أو عرض أفكاركم علينا يرجى االتصال‬ To inquire about our services or submit a ‫بنا عبر اإلنترنت باستخدام النموذج أدناه أو إرسال بريد‬ request for proposal, please contact us using fikra@tahseen.ae ‫إلكتروني إلى‬ the online form or send an e-mail to fikra@tahseen.ae • For Organizations Interested in Alliances ‫• بالنسبة للمنظمات التي لديها اهتمام بالدخول في اتفاقيات‬ ‫شراكة وفي تحالفات مع شركة تحسين لالستشارات‬ We are interested in opportunities where our technical skills and expertise can be used to ‫إننا مهتمون بالفرص التي يمكن من خاللها استخدام مهاراتنا‬ complement or diversify those of potential ‫وخبراتنا الفنية لتكميل أو لتنويع مهارات وخبرات شركائنا‬ partners to pursue specific government funding ّ ‫المحتملين بما يمكن من السعي للحصول على تمويل حكومي أو‬ opportunities, commercial contracts, or RFPs. ‫عقود تجارية. لبدء نقاش حول الدخول في تحالف مع شركة‬ To begin a discussion about entering into an ‫تحسين لالستشارات يرجى االتصال بوليد العرادي على‬ alliance with Tahseen Consulting, please walid.aradi@tahseen.ae ‫العنوان‬ contact Walid Aradi at walid.aradi@tahseen.ae ‫• بالنسبة للعاملين في الصحافة أو في وسائل اإلعالم‬ • For Members of the Press or Media ّ ‫لالستفسارات المقدمة من قبل وسائل اإلعالم يرجى االتصال بـ‬ For media inquiries, please contact Wes ‫ويـزلي شـوالييه على العنوان‬ Schwalje at wes.schwalje@tahseen.ae wes.schwalje@tahseen.ae