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Einführung in
                             Social Media
                             für Betriebe
                          Marco Wegleiter, WEBZUCKER
                         Ortsmarketing St. Johann in Tirol
                                   20.6.2011




Tuesday, June 21, 2011
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http://www.flickr.com/photos/wheatfields/1215722161/in/gallery-webzucker-72157626914289162/
Tuesday, June 21, 2011
http://www.flickr.com/photos/philippspreckels/


Tuesday, June 21, 2011
http://www.flickr.com/photos/snurb/


Tuesday, June 21, 2011
http://www.flickr.com/photos/digitalsextant/

Tuesday, June 21, 2011
Tuesday, June 21, 2011
Nimm 2




Tuesday, June 21, 2011
Was ist
                         „Social Media“?



Tuesday, June 21, 2011
http://www.statistik.at/web_de/statistiken/informationsgesellschaft/ikt-einsatz_in_haushalten/
                                                                                                  024571.html


Tuesday, June 21, 2011
http://www.flickr.com/photos/enso-on/2030704717




Kunden sprechen miteinander.
Tuesday, June 21, 2011
Kunden sind vernetzt.
Tuesday, June 21, 2011
Kunden sind mobil.




Tuesday, June 21, 2011
http://www.flickr.com/photos/artysmokes/2881855683




                          “Success often comes
                         to those who just show
                                            up.”
                                      -Woody Allen
Tuesday, June 21, 2011
http://www.theconversationprism.com


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Social Media Beispiele




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Social Media im Wandel




                    Gestern                                       Heute
                              http://www.baekdal.com/insights/no-facebook-is-not-killing-your-website-new-user-behavior-is




Tuesday, June 21, 2011
Einsatzmöglichkeiten




Tuesday, June 21, 2011
Nielsen Regel: 90-9-1
             „90% der Nutzer lesen und schauen nur

             zu,

             9% der Nutzer beteiligen sich von Zeit zu

             Zeit, und nur 1% der Nutzer tragen

             proaktiv Content bei, von ihnen stammen
                                   http://de.wikipedia.org/wiki/Jakob_Nielsen_(Webdesignexperte)




Tuesday, June 21, 2011
Was will eine
                         Community?




Tuesday, June 21, 2011
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Tuesday, June 21, 2011
Social Media Revolution
                          2011




    http://www.youtube.com/watch?v=3SuNx0UrnEo
Tuesday, June 21, 2011
Blogs



Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
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Tuesday, June 21, 2011
Wie funktioniert ein
                                Blog?
                  • Unternehmensmagazin mit News-
                    Artikeln
                  • Ermöglichen eine hohe Anzahl an
                    Lesern
                  • Die Artikel sind kommentierbar
                  • Blogs werden gelesen, verlinkt und
                    zitiert
                  • Dienen eine Community zu bilden
                  • Helfen Beziehungen aufzubauen


Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Tuesday, June 21, 2011
Was ist erlaubt?
                  • Gesetzliche Vorschriften
                    • Z.B. das Urheberrecht beachten
                  • Plattformabhängige Vorschriften
                    • Z.B. Facebook Promotion-Guidelines
                  • „Marketing-Regeln“
                    • Z.B. Spam vermeiden
                  • Community-Regeln
                    • Z.B. Dialoge führen


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Tuesday, June 21, 2011
Mobile Nutzung



Tuesday, June 21, 2011
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Flickr



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Websites



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Tuesday, June 21, 2011
Facebook führt




Tuesday, June 21, 2011
Facebook in Österreich




                                        http://socialmediaradar.at


Tuesday, June 21, 2011
Tuesday, June 21, 2011
Wie funktioniert
                              Facebook?
                  •      Edge Rank
                  •      Freundesnetzwerk
                  •      Durchschnittlich 140 Freunde/User
                  •      „Gefällt mir“ sehen alle Freunde
                  •      Unternehmens-Seiten
                  •      Gruppen für Themen
                  •      Virale Effekte
                  •      Auch Websites „verlikebar“

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http://www.facebook.com/brandpermissions/logos.php




Tuesday, June 21, 2011
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http://www.facebookbiz.de/artikel/kunden-support-auf-facebook-am-bsp-von-notebooksbilliger-de




Tuesday, June 21, 2011
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Tuesday, June 21, 2011
Tatoo




Tuesday, June 21, 2011
Tuesday, June 21, 2011
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http://apps.asterisq.com/mentionmap/#user-mymuesli

Tuesday, June 21, 2011
Tuesday, June 21, 2011
Wie funktioniert
                               Twitter?
                  •      Informationen verbreiten
                  •      „SMS des Internets“
                  •      140 Zeichen „Tweets“
                  •      Follower & Following
                  •      Recherche
                  •      Schnell
                  •      Mobil
                  •      Öffentlich


Tuesday, June 21, 2011
Twitter-Nutzung in Österreich




                              http://socialmediaradar.at


Tuesday, June 21, 2011
Tuesday, June 21, 2011
Voraussetzungen



Tuesday, June 21, 2011
Friendship Machine




Tuesday, June 21, 2011
To Do‘s für Unternehmen




Tuesday, June 21, 2011
Strategie!?




               http://www.flickr.com/photos/23296316@N08/5553384820/



Tuesday, June 21, 2011
Marketing Mix.




Tuesday, June 21, 2011
User hören nicht zu.




                         http://www.flickr.com/photos/utekoehler/4902359443/


Tuesday, June 21, 2011
http://www.flickr.com/photos/nanyleon/235472410




                         Kunden einbinden.




Tuesday, June 21, 2011
Seien Sie anders.




                              http://www.flickr.com/photos/korom/5075438428


Tuesday, June 21, 2011
Den Kunden zuhören.
Tuesday, June 21, 2011
http://www.flickr.com/photos/25157061@N05/5670075357/




Tuesday, June 21, 2011
                         Marken sind Geschichten.
http://www.flickr.com/photos/paperpariah/2446224424




        Wo ist das Risiko?
Tuesday, June 21, 2011
Was kostet‘s?
Tuesday, June 21, 2011
Vorteile Social Media


                  • Interaktionsmöglichkeit
                  • Aktualität
                  • Schnelligkeit
                  • Große Reichweite



Tuesday, June 21, 2011
Wie geht‘s?




                         http://www.flickr.com/photos/laindemacias/3415550440



Tuesday, June 21, 2011
Tuesday, June 21, 2011
WEBZUCKER - Ing. Mag. Marco Wegleiter
                Social Media Marketing Agentur & Unternehmensberatung
                Wissenstransfer • Konzeption • Umsetzung • Betreuung

                SOHO 2.0 Penthouse Office 12
                Grabenweg 68
                A-6020 Innsbruck
                Tel.: +43 699 129 24 106
                E-Mail: marco.wegleiter@webzucker.at

                www.webzucker.at
                facebook.com/webzucker
                twitter.com/marcowegleiter
                xing.com/profile/marco_wegleiter



                Sie sind Hotelier und haben kalte Betten? www.zimmerbelegt.at


Tuesday, June 21, 2011

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Einführung in Social Media für Betriebe