The document discusses using design thinking and human-centered design approaches to encourage entrepreneurship and develop employability skills. It emphasizes prototyping ideas, collaborating with users, and designing services with the same care as products. The document also provides examples of projects including helping revitalize a street in Stirling, Scotland through startups and events. It encourages readers to use design approaches like prototyping and cocreation to develop their own ideas and initiatives.
Imagist3D Architectural and Interior Rendering Portfolio
Design for LTC
1. From idea to action:
encouraging enterprise and employability
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
2. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
3. First Things First
ventures and initiatives
projects and collaborations
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
4. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
5. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
6. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
7. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
8. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
9. UMBRELLA OF SERVICE DESIGN
{PRODUCT DESIGN}
{SYSTEM DESIGN}
{ORGANISATIONAL CHANGE}
{COLLABORATION}
{BRAND}
{BUSINESS}
{PROFIT}
{ECO SYSTEM}
{ORGANISATIONAL INFRASTRUCTURE}
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
10. AN INTANGIBLE PRODUCT WE
EXPERIENCE IN TIME THROUGH
MULTIPLE TOUCHPOINTS AND
Sarah Drummond | Snook
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
CHANNELS
Co founder + Director of Design
11. MOST COMPANIES
BELIEVE THAT THEY
PROVIDE A GOOD SERVICE
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
12. ONLY 8% OF THEIR
CUSTOMERS AGREE
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
13. SERVICES ACCOUNT FOR 75% OF THE
WESTERN ECONOMY BUT ARE RARELY
DESIGNED WITH THE SAME CARE AND
ATTENTION TO DETAIL AS PRODUCTS
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
14. dis
er c
iv
l
ov
de
er
lop
def
ve
ne
i
de
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
15. "You should put yourself In my position,
Put Yourself In tHe users PosItIon,
I tHInK tHat doesnt HaPPen enougH"
Isabella, 53,
Penge
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
16. COCREATION
PEOPLE
PROTOTYPING
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
17. THIS IS ALL
ABOUT PEOPLE
- do the friends and
family test
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
18. THINK IN JOURNEYS
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
19. Prototype
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
20. JOINING UP AND
SEEING THE BIG
PICTURE
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
21. Visualise and
tell stories
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
22. BRINGING
IDEAS TO
LIFE
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
23. cocreate
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
24. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
25. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
26. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
27. Start Up Street Stirling
- Bringing back life to king street
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
28. Bring king street back to life
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
29. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
30. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
31. film
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
32. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
33. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
34. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
35. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
36. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
37. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
38. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
39. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
40. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
41. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
42. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
43. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
44. Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
45. where will you start?
dis
er c
iv
l
ov
de
er
lop
def
ve
ne
i
de
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin
46. wearesnook.com
@wearesnook
Sarah Drummond
Director of Design
sarah@wearesnook.com
@rufflemuffin
Sarah Drummond | Snook
Co founder + Director of Design
wearesnook.com
sarah[at]wearesnook.com
@rufflemuffin