4. ACRONYMS AND ABBREVIATIONS
AIDS Acquired Immune Deficiency Syndrome
ART Anti-Retroviral Therapy
ARV Anti-Retroviral
BIPAI Baylor College of Medicine International Paediatric AIDS Initiative
HIV Human Immuno-deficiency Virus
M&E Monitoring and Evaluation
NGO Non-Governmental Organisation
PIDC Paediatric Infectious Diseases clinic
PLWHA People Living with HIV&AIDS
PMTCT Prevention of Mother to Child Transmission of HIV
SP Strategic Plan
STD Sexually Transmitted Disease
STI Sexually Transmitted Infection
TB Tuberculosis
ToC Theory of Change
VCT Voluntary Counselling and Testing
Baylor-Uganda Strategic Plan (2013 -2017) iv
5. Baylor Uganda Vision
Mission
Values
Baylor-Uganda Strategic Plan (2013 -2017)
A health and fulfilled life for every HIV and AIDS infected and
affected child and their families in Africa.
Baylor-Uganda is committed to provide high-quality, high-impact, highly ethical
pediatric and family-centered health care, health professional training and clinical
research, focused on HIV/AIDS, Tuberculosis, malaria, malnutrition and other
conditions impacting the health and families worldwide.
Care, integrity, excellence, innovation, teamwork and accountability
v
7. 1.0 Introduction
This document presents the strategic direction for Baylor Uganda (2013-2017), which is shared by the
Board, stakeholders and staff members. The primary purpose of the strategic plan is to provide a
pathway for those responsible for making strategic decisions and mobilizing resources within Baylor
Uganda.
The secondary purpose of the document is to communicate our strategy to peadiatric HIV&AIDS
services through strengthened programming, advocacy, research and information sharing within the
country and the region.
Baylor Uganda will use this strategic plan to define unmet needs and priorities in peadiatric
HIV&AIDS services in Uganda and the region; as well as allocate new resources, as they become
available.
This plan has been developed through a process of self-assessment and drawing from the evaluation
of the previous Strategic Plan (2007-2012), with a focus on Baylor Uganda’s goal and core
objectives. The self-assessment and the evaluation considered Baylor Uganda’s current practices, the
effectiveness of strategies employed to date and the challenges that lie ahead. The process was highly
participatory and transparent to ensure that all stakeholders collectively own the resultant Plan.
The document is organized as follows: Section 1 provides the Background Information in terms of the
burden of peadiatric HIV&AIDS in Uganda and the mandate of Baylor Uganda to address the
challenge peadiatric HIV&AIDS for effective response. Section 2 presents the review of the previous
Strategic Plan (2007-2012) in terms of achievements, challenges and lessons, and the findings of the
SWOT analysis, which informed development of this Strategic Plan. Sections 3 and 4 present the
Strategic Direction in terms of Vision, Mission, Objectives, Strategies and Baylor Uganda Theory of
Change (ToC). Finally Section 5 focuses on institutional arrangements for implementing, funding and
monitoring the Strategic Plan. The Logical Framework Matrix is presented as an Annex and gives a
summary of interventions proposed in this Strategic Plan.
Background
Baylor College of Medicine Children’s Foundation-Uganda (Baylor – Uganda) is a child health, not -
for - profit NGO committed to delivering high quality, high impact and highly ethical paediatrics and
family HIV&AIDS prevention, care and treatment services, health professional training and clinical
research in Uganda. It is affiliated to Baylor College of Medicine International Paediatric AIDS
Initiative (BIPAI) based in Houston, Texas, USA. It emerged from a technical capacity building
support and partnership between BIPAI, Mulago Hospital Paediatric Infectious Diseases clinic
(PIDC) and Makerere University Department of Paediatrics and Child health in August 2003. PIDC
existed since 1988 as a Mulago hospital clinic offering Paediatric HIV&AIDS services. In November
2004, PIDC was officially initiated into the BIPAI network at their annual networking meeting in
Gaborone, Botswana.
In 2005, BIPAI signed memoranda of understanding with Ministry of Health, Mulago Hospital and
Makerere University Department of Paediatrics and child health to support the expansion of
Baylor-Uganda Strategic Plan (2013 -2017) 7
8. paediatric and adolescent HIV services in Uganda. It was then that Baylor College of Medicine
Children’s Foundation – Uganda (Baylor – Uganda) was formed and registered as a Non-Government
Organization.
The Vision: A health and fulfilled life for every HIV&AIDS infected and affected child and their
families in Africa.
The Mission: Baylor-Uganda is committed to provide high-quality, high-impact, highly ethical
pediatric and family-centered health care, health professional training and clinical research, focused
on HIV/AIDS, Tuberculosis, malaria, malnutrition and other conditions impacting the health and
families worldwide.
Core Values: These values include: care, integrity, excellence, innovation, teamwork and
accountability.
Baylor-Uganda as Model for peadiatric HIV&AIDS services in Uganda
There are several local organizations with mandate in the area of HIV&AIDS operating in Uganda.
But Baylor-Uganda is a very unique model for peadiatric HIV&AIDS in line with government
priorities. It is the major provider of peadiatric HIV&AIDS services in Uganda accounting for 23% of
the total population of children served. Among other factors, its uniqueness lies in the following
features: (a) delivery of family centred comprehensive peadiatric HIV&AIDS psychosocial and
clinical services in its centres of excellence (b) unique focus on health systems strengthening for
delivery of quality peadiatric HIV&AIDS (c) national and district level advocacy to tackle systemic
barriers to addressing policy gaps in peadiatric HIV&AIDS service delivery; and (d) conduct of
operations research to inform programming and policy.
a) Delivery of family centred comprehensive peadiatric HIV&AIDS services
Through its centre of excellence in Mulago, Baylor-Uganda provides comprehensive peadiatric
HIV&AIDS services to families using the child as the entry point. This takes into account the family
members including mothers and other household members. Right from prevention of mother to child
transmission of HIV, the services cover EID, HCT and management of OIs, psychosocial support,
ANC and PNC, targeting children and adolescents as the primary focus. Using its community systems
strengthening strategy, beneficiaries are identified by community resource persons who include
VHTs, referred and followed up for service uptake. Baylor-Uganda has equally established
partnerships with community based organizations to strengthen the referral network.
b) Health systems strengthening for delivery of quality peadiatric HIV&AIDS
At national level, Baylor-Uganda works with the Ministry of Health to strengthen the national level
peadiatric HIV&AIDS response through supporting the human resource function to plan and
implement paediatric HIV&AIDS policies and programmes. To this end, a desk was established to
promptly respond to peadiatric issues at national level. At District level, Baylor-Uganda supports
Local Governments health care delivery structures through provision of infrastructural development,
human resources for health, equipment and supplies; and training of health workers. A sub granting
mechanism is also used to support implementation of peadiatric HIV&AIDS interventions.
Baylor-Uganda Strategic Plan (2013 -2017) 8
9. c) Policy advocacy for peadiatric HIV&AIDS service delivery
Baylor-Uganda peadiatric HIV&AIDS policy advocacy agenda focuses on strengthening the HIV
response at national and district local government levels. This is through participation in national
events, technical working groups and development of national strategic plans/frameworks. The
advocacy initiatives focus on service awareness creation, lobbying for increased service access, best
practice benchmarking and provision of key information, education and communication materials.
d) Clinical research
Baylor-Uganda develops and conducts research to investigate particular elements within the clinical
care services. The research findings are used to inform programming and the peadiatric HIV&AIDS
advocacy agenda.
Baylor-Uganda Institutional Framework
As of 2012, Baylor-Uganda had an established national office located at Mulago National Referral
Hospital; which also doubles at the centre of excellence for delivery of peadiatric HIV&AIDS
services. In terms of governance, Baylor-Uganda is made up of the following key organs: i) Board of
Directors and ii) the Secretariat. The Board of Directors is comprised of 7 individuals who meet
quarterly to provide policy and strategic direction. The Board has sub-committees which support its
routine functions. The Secretariat is responsible for the overall day-to-day management of Baylor-
Uganda’s work and the implementation of the Strategic Plan. It is composed of an Executive
Director(ED) who has the implementing and controlling role. The ED sets the climate and tone of the
strategic planning process, establishes the planning group, and ensures the Action Plans are completed on
time and have appropriate control and measurement systems in place.
Directors, Programme Managers and support staff. It has regional offices in Rwenzori region where it
has consolidated its programmes after the rationalization process. However, other interventions are
running in different districts of Uganda.
Contextual issues of peadiatric HIV&AIDS
The HIV prevalence in Uganda is currently 7.3% and incidence stands at 130,000 new infections per
year; maternal and neonatal morbidity and mortality remained high (MMR=435/100,000 Live
births)1
. Prevalence of HIV among children below 5 years is 0.7% of children are HIV-positive.
Thirteen percent of women and 12% of men age 15- 24 had sexual intercourse before age 15. About
4% of young women and men age 15-24 are HIV-positive. HIV prevalence among young women is
markedly higher than among young men, except for youth age 15-17 where there is nearly no
difference in HIV prevalence between women and men. Among young women age 15-24, HIV
prevalence is higher among those living in urban areas, while among young men age 15-24 HIV
prevalence is higher among those living in rural areas.
1
National HIV indicator survey 2011
Baylor-Uganda Strategic Plan (2013 -2017) 9
10. Baylor Uganda’s response to date
A participatory evaluation of Baylor-Uganda work since 2007 was carried out between March and
October 2012. The external evaluators concluded, among other things, that the overall
implementation and achievement of objectives in the programmes were consistent with the planning
documents. The lessons from this evaluation have been used to improve Baylor-Uganda
programming work.
Achievements and challenges
Despite the challenges faced in peadiatric HIV&AIDS service delivery and policy advocacy,
tremendous strides have been made by Baylor-Uganda in its attempt to scale up the access to quality
services in Uganda.
Below is a summary of Baylor-Uganda’s key achievements during the implementation of the
Strategic Plan 2007-2012:
• Baylor-Uganda has been at the forefront of the planning for the annual National Paediatric
HIV&AIDS conferences. Each of these has brought together policy makers, NGO representatives,
activists and scholars to share best practices and lobby for increased services.
• The children’s advocacy team has been instrumental in raising awareness for paediatric
HIV&AIDS during national events like the World AIDS day and high level advocacy meetings.
• The advocacy team has participated in the development and review of key documents-The
Positive Living Communications strategy and the Community Mobilisation Strategy for
Paediatric HIV&AIDS in Uganda.
• Overall there were 5,749 health workers were trained in the different courses aimed at equipping
service providers at the community, health facility, regional and national level with skills to
support expansion of paediatric services
• ART adherence assessment increased from 53% to 92% between September 2009- June 2010
• ART access in eligible patients increased from 43% to 87% between Dec 2009 to June 2010
• Growth monitoring in children < 5 years increased from 28% to 87% between June 2009 to June
2010
• Improved access to ITNs by 60-80% of the targeted population during the period June 2008 and
June 2011
• Baylor-Uganda provided substantial support to towards the improved data management at the
health facilities. It supported printing of over 100,000 ART revised cards for use at the supported
sites.
• Reduced morbidities among children followed from over 30% at enrolment to less than 10% after
12 months of follow-up. This shows significant increase in quality of life of children living with
HIV&AIDS.
• There was a reduction in mortality among patients enrolled and followed-up on the program from
over 15% to less than 2% after 12 months.
• There was improvement in growth monitoring, TB assessment and ART adherence assessment
during the period June 2008-June 2011 to levels above 80% in service centres
Baylor-Uganda Strategic Plan (2013 -2017) 10
11. Baylor-Uganda has been able to achieve such an impressive set of results due largely to the
dedication of programme staff and management, the partnerships it has developed as well as strategic
alliances with other actors responding the peadiatric HIV&AIDS service delivery needs in the
country.
Challenges faced by Baylor-Uganda (2008-2012)
a) Restrictions and delay in the release of funds by CDC, and also delayed financial disbursements
to health facilities from the districts affected timely delivery of services like conducting
outreaches in the communities.
b) Inadequate human resources for health could not be addressed entirely by NEP and continued to
affect delivery of quality and integrated services.
c) Rationalization of USAID implementing partners was not characterized by a systematically
structured exit strategy that allowed both the incoming and outgoing partners to exchange ground
at the project sites.
d) Logistical and infrastructural support to the districts increased the recurrent costs for health
facilities which are not catered for in their annual budgets.
e) Implementation of project activities was associated with considerable institutional overheads
which were not reflected in the approved budgets that were funded by CDC.
f) Limited use of condoms among discordant couples and limited disclosure of one HIV status
among couples continue to affect the uptake of prevention of sexual transmission of HIV related
activities including adherence to treatment.
g) Limited funding and failure to use the child status index tool affected the provision of quality
OVC services.
Lessons learnt
The following were the major lessons learnt
a) It is very challenging to strengthen district health care delivery systems when there is limited
government funding and support to sustain the gains made under project mode of operation.
b) Working through established district structures delivers sustainable results. However, the civil
service culture can slow down implementation processes even when they are meant to facilitate
service delivery. Any strategy for systems strengthening should be cognisant of this limitation.
c) Community involvement is central in the success of HIV&AIDS programs. Community mapping
makes it easier to locate patients in the community and also to identify and engage community
structures.
d) Mentorship to health workers contributes in transferring knowledge into skill. It also improves
systems that facilitate identification, enrolment and initiation on HAART of HIV+ children
Baylor-Uganda Strategic Plan (2013 -2017) 11
12. Strategic Analysis
The strategic analysis was informed by the contextual assessment of peadiatric HIV response as well
as from the evaluation of the Baylor-Uganda Strategic Plan (2007 – 2012). Several stakeholders’
meetings and interviews were also held as part of the process of developing the Strategic Plan. This
section presents summary outcomes from this process in the form of the SWOT analysis, stakeholder
analysis and the options analysis and the strategic implications on prioritizing Baylor-Uganda
programmes.
SWOT Analysis
Below are the key strengths, weaknesses, opportunities and threats identified and an analysis of their
strategic implications:
Strengths Strategic Implications
Visualized as a national leader in peadiatric HIV&/AIDS
care, treatment and prevention
Further strengthen advocacy and
programming to reflect this image.
The Baylor-Uganda linkage to BIPAI has significant local
and international value
Use image to leverage resources
Tested capacity building support initiatives for health
workers in improving knowledge and skills in the
management of children with HIV&AIDS
Review training curricular and training
approaches to reflect the dynamisms in
peadiatric HIV&AIDS management and the
skills needs of health workers
Strengthened capacity of health facilities to deliver
integrated services for HIV&AIDS
Seek more government budget support to
sustain the gains so far made
Vey committed and competent staff at national and
regional levels
Regularly review the staff development plan
to match the service delivery needs
An established Children’s Clinical Centre of Excellence
(COE) in Mulago and regional centres of excellence
Use the centres to develop more innovative
programmes to address peadiatric
HIV&AIDS service delivery
Strategic location of the national centre of excellence in
Mulago National Referral Campus
Draw from the expertise in Mulago Hospital
and training institutions to improve the
quality of peadiatric HIV&AIDS services
Long-term support and partnership commitment from the
MoH and collaborating partners including Mulago hospital,
Makerere University Department of Peadiatric, etc
Further strengthen ties to further improve
leveraging of resources and advocacy
Weakness Strategic Implications
Baylor Uganda does not have an organizational wide M&E
framework
This strategic plan should be used as the
foundation for developing an organizational
wide M&E plan
Inadequate human and financial resources to support and
sustain the necessary growth in the operations
Strengthen resource mobilization efforts in
order to develop and deliver quality
paediatric HIV&AIDS services
Inadequately developed training and research Review the training and research elements to
reflect the same levels as clinical services.
Lack of provision for institutional overheads in CDC
funded projects
Strategically engage other partners supported
by CDC to advocate for a policy shift
towards inclusion of institutional overheads
in supported projects
Opportunities Strategic Implications
Baylor-Uganda Strategic Plan (2013 -2017) 12
13. The There is still global commitment to a scaled-up
HIV&AIDS response specifically in sub-Saharan Africa
Strategically identify specific gaps in the
response to paediatric HIV&AIDS in order
to attract programme support
There is now a national renewed vision for combination
HIV prevention approach targeting key populations.
Ensure programming maximizes delivery of
services to key populations
Access to a pool of highly qualified technical support
within the Mulago Hospital staff and Makerere University
faculty; and in the BIPAI network
Strengthen programming and research which
tap into these skills
Existing and growing demand for paediatric HIV&AIDS
care
Design appropriate programmes that address
un-met need for peadiatric HIV/AIDS care
and treatment services
Multiple stakeholders in HIV&AIDS care keen on
partnership
Develop a partnership and coordination
framework to bring together all partners
advocating for peadiatric HIV&AIDS
activities to further strengthen advocacy and
programming
Threats Strategic Implications
Uncertain long-term financial support due to international
donor support and direct government funding threatened by
competing needs globally, regionally and in-country
Widen the resource base through developing
a resource mobilization plan
There are challenges in HIV prevention among HIV
positive adolescents.
Design specific programs for children living
with HIV transitioning into adolescence
Stakeholder Analysis
Stakeholders play a critical role in strategic plan implementation by providing support in the form of
funding, materials, technical assistance, advocacy, participating in programmes and providing
goodwill and a facilitating environment. Baylor-Uganda will continue to collaborate with its partners
and other stakeholders in the implementation, monitoring and evaluation of the strategic plan. Below
is a summary of key stakeholders and their roles:
Baylor-Uganda partnering CSOs
Baylor-Uganda works in partnership CSOs which support health worker training, programming as
well as peadiatric HIV&AIDS research. These include but not limited to IDI, TASO, ChildFund and
Save the Children Uganda. Baylor-Uganda will continue its partnership with these CSOs while
identifying other strategic partners during the strategic planning period.
Line Ministries
Baylor-Uganda supports Ministry of Health and Ministry of Local Government service delivery
systems at policy and service delivery levels. This is through health systems strengthening and
HIV&AIDS decentralized coordination mechanisms. Baylor-Uganda further support efforts by
Ministry of Gender, Labour and Social development through the social protection component of the
Social development sector Strategic investment Plan 2 focusing on the well fare of children and
adolescents. Baylor-Uganda will further strengthen these relations continuously endeavor to influence
the relevant Ministries to give high priority to peadiatric HIV&AIDS services.
Baylor-Uganda Strategic Plan (2013 -2017) 13
14. Development partners
These include multi nationals, international NGOs and global health initiatives – e.g. CDC, UNICEF
etc. These stakeholders provide funding and material support to Baylor-Uganda programmes. Baylor-
Uganda will endeavor to attract and maintain the support of a number of donors to its programmes.
Its sustainability strategies rely on the diversification of the funding base so that more donors are
attracted into its fold.
Baylor-Uganda Strategic Options
Based on the results of the environmental scan and experience from implementation of the last
Strategic Plan, Baylor-Uganda identified the following strategic options to find the strategic direction
it needs to pursue in the next five years.
Expansion in scope and scale
Baylor-Uganda has taken strategic decisions to widen its scope and scale of interventions to meet the
ever increasing demands from its constituents. This option is based on a better understanding of the
evolving peadiatric HIV&AIDS service needs in the country, the rapidly changing response
landscape, the results of the evaluation of the 2007-2012 Baylor-Uganda strategic plan, the SWOT
analysis and feedback from a wide range of stakeholders. The cost of not taking the expansion option
would imply that Baylor-Uganda will remain under funded and with an un-recognizable impact both
in service delivery and resource utilization.
Shift from project to programme approach
Initially Baylor-Uganda operated as a project but with the changing peadiatric HIV&AIDS service
needs in the country, the scope and scale of work led into its transformation to a programme based
planning. This has had the effect of creating more directorates to facilitate effective implementation
of the Baylor-Uganda mandate. The shift will further strengthen the programme and institutional
sustainability that will see Baylor-Uganda becoming a more dynamic and adaptive organization
taking leadership in peadiatric HIV&AIDS service delivery in Uganda.
Baylor-Uganda Strategic Plan (2013 -2017) 14
15. Baylor-Uganda Strategic Direction
In view of the results of the SWOT analysis and the strategic directions agreed to by Baylor-Uganda
stakeholders, the strategy indicates the intended operational direction and emphasis of Baylor-Uganda
work during this period 2013 to 2017. This section outlines in details what Baylor-Uganda expect to
achieve over the next five years and what strategies will be adopted to realize the expected results in
the short and intermediate terms. The organizational theory of change developed through
participatory approaches involving Baylor-Uganda staff defines the programming logic which will be
adopted during the next five years.
Baylor-Uganda theory of change (ToC)
Baylor-Uganda’s ToC illustrates how its interventions will generate the desired changes given the
assumptions about how these changes will happen. The overall goal of this strategic plan is to
contribute to the HIV&AIDS response in Uganda as follows:
To contribute towards the reduction of morbidity and mortality due to HIV&AIDS and
related diseases
The main strategies which Baylor-Uganda will adopt to achieve the above goal are identified under
the following directorates:
(A) Directorate of Clinical and Community Services
Rationale
In order to address the increasing HIV prevalence and incidence; and contribute to reduction of
maternal and neonatal morbidity and mortality, this programme area will scale up combination
prevention, maternal and child health, care and support and retention in care especially for children,
mothers and adolescents. Given the higher HIV prevalence among young adolescents living in urban
areas, specific interventions will be designed to address this age category. A family centred approach
where the children will be used as a portal of entry into the household will be applied to addressing
maternal and child health issues through comprehensive services2
. With high levels of HIV&AIDS
related stigma being registered in communities, Baylor-Uganda will provide psychosocial care to
enable them cope given that HIV affects all dimensions of a person’s life i.e. physical, psychological,
social and spiritual wellbeing. Orphans and vulnerable children will be supported through vocational
and life-skills interventions.
Strategic objectives (SO)
SO 1.1: Support psychosocial wellbeing of children infected and affected by HIV&AIDS and
their families
SO 1.2: Strengthen the capacity of community systems and structures to provide psychosocial
support to children and families infected and affected by HIV&AIDS
2
Comprehensive services include; addressing children’s rights, nutritional support, support to formal and informal education, livelihood improvement
through vocational and life skills, HIV testing and counseling, adherence support, peer support, mentorship and training of mentees and ongoing
counseling to support psychosocial issues, follow-up, linkage and referral; capacity building of community structures
Baylor-Uganda Strategic Plan (2013 -2017) 15
16. SO 1.3: Increase access to and utilization to peadiatric HIV&AIDS; and MCH services
Strategies
• Strengthen service delivery at the COE and Baylor supported sites
• Sub granting to districts
• Consolidating the regional service delivery approach
• Decentralization of services
• Infrastructure improvement
• Strengthening and improving accreditation of all Health centres III and some health centre
--provide comprehensive HIV services.
• National accreditation of all laboratories commensurate to their level of services.
• Community systems strengthening (VHTs, OVC committees, family support systems, PHA
networks, Health workers etc).
• Provision of adolescent and child friendly services
• Capacity building for health workers
Expected results
• Increased access to biomedical combination preventions.
• Increased access of HIV care and treatment.
• Increased client retention in care and treatment
• Improved access and utilization to MCH services
• Improved quality of laboratory services.
(B) Directorate of Research and Knowledge Management
Rationale
Baylor-Uganda will generate new knowledge through operational research in order to position itself
as the foremost and authoritative source of knowledge related to peadiatric HIV&AIDS; and maternal
and child health in Uganda from a civil society perspective. This knowledge will be used to improves
the quality of peadiatric HIV&AIDS care; and maternal and child health interventions in addition to
informing policy making and practice.
Strategic objectives
SO 2.1: Improve evidence-based knowledge for the management of peadiatric HIV&AIDS; and
MCH services
Strategies
• Organize and expand the research unit to directorate level
• Development of human resource capacity for research
• Strengthening the resource and documentation center
• Expand the scope of research beyond clinical research
• Strengthen collaboration with other research entities
• Ease the process of IRB approvals by engaging BCM in adjusting requirements before
approval
Baylor-Uganda Strategic Plan (2013 -2017) 16
17. • Initiation and development of an in-house IRB for Baylor Uganda
• Grants and proposal writing
Expected results
• Utilization of research results for improved programming and advocacy
• Strengthened human resource capacity in research
• Functional resource and documentation center
• Increased funding for research
(C) Directorate of Capacity Building
Rationale
This will deal with regular updating of health worker knowledge and skills for both internal staff and
other service providers given the changing disease patterns and priorities; changing technologies and
changing policies and guidelines. Baylor-Uganda will contribute towards production of more health
workers so as to address scarcity of human resources for health in the country through innovative
approaches including but not limited to mentorships, coaching, internships and experiential trainings.
Trainings will also be designed to contribute to the financial sustainability of Baylor-Uganda.
Strategic objective
SO 3.1: To improve knowledge and skills of healthcare providers in peadiatric HIV&AIDS;
and MCH service delivery
Strategies
• Customized training programs
• Provision of training consultancy services
• Establish a training centre
Expected results
• Increased income generation from commercial courses
• Increased uptake of training courses
• Improved peadiatric HIV&AIDS; and MCH service delivery
(D) Directorate of Institutional Development
Rationale
Institutional Development Programme provides supportive functions to other directorates in addition
to executing specialized roles. It brings together all directorates to ensure systematic, coordinated and
effective execution of organizational mandate. The overall objective of this programme area is to;
improve the performance of Baylor-Uganda to coordinate, implement, monitor and evaluate the
strategic plan.
This program area will address eight key components including; resource mobilization, human
resource development, finance, grants and logistics management, public relations and advocacy,
continuous quality improvement; and monitoring and evaluation.
Resource mobilisation
Baylor-Uganda Strategic Plan (2013 -2017) 17
18. Baylor-Uganda will strengthen its resource mobilization unit increase funding through appropriate
packaging of its priority areas and explore financial support from other funding partners beyond the
traditional donors. Internal revenue generation will be enhanced through tailored trainings,
consultancy services and specialized clinical services for the high income earners.
Human resource development
Effective implementation of this strategic plan will require significant improvements in the
organization’s institutional capacity (technical, operational and management capacity). Baylor-
Uganda will review its organizational structure, reskill and retool its human resources to deliver on
the new mandate. Human resource capacity shall be enhanced through short term tailor-made courses.
Finance,
This will be strengthen through policy reviews, streamlined budgeting and financial management
Audit function; this needs to be an independent unit not to be subsumed under finance department
Grants
Grants management will be improved through regular reviews based on experience gained during
implementation.
Logistics management
Here the organization is most interested in being efficient, effective and accountable,
Collaboration’ describes the various ways in which councils and other public bodies come together to
combine their buying power, to procure or commission goods, works or services jointly or to create shared
services. Its major benefits are economies of scale and accelerated learning.
Partnering’ means the creation of sustainable, collaborative relationships with suppliers in the public, private,
social enterprise and voluntary sectors to deliver services, carry out major projects or acquire supplies and
equipment
Strategies;
• Examine opportunities for collaborative procurement of partnerships – Joint approaches should always
be examined. See Rethinking Service Delivery for guidance on the governance of joint projects.
• Build continuous improvement into contracts – Structure incentives for continuous improvement into
contracts, including linking payment for performance against Key Performance Indicators.
• Follow best practice in the partnership procurement process – Partnership procurement processes
should follow the step-by-step guidance to best practice set out in Rethinking Service Delivery and the
service-specific guidance contained in the 4ps procurement packs.
• Adopt a structured approach to project and risk management – Baylor Uganda should adopt an approach
to procurement management based on the core principles of effective project management, including a
dedicated project manager, and apply risk management techniques to projects and programmes.
Baylor-Uganda Strategic Plan (2013 -2017) 18
19. • Streamline procurement processes – The organization should seek to reduce the total time and cost to
procure partnerships by streamlining the process, eliminating unnecessary red tape and reducing
dependency on external advisors. In particular they should seek to reduce the time from notice to
contract award.
• Manage relationships as well as the contract – Rethinking Service Delivery contains important guidance
on the building and management of relationships with suppliers, which is a vital ingredient to the
successful delivery of services within the framework of a partnership.
Quality improvement
This docket will aim to continuously improve the quality of goods and services delivered by Baylor-
Uganda in all programmes and departments. Standard operating procedures, guidelines and quality
improvement indicators will be developed for effective monitoring and evaluation.
Monitoring and Evaluation System (M&E)
The sector shall strengthen the knowledge and information management through developing and
operationalizing an organizational wide M&E plan. The management information system will be
strengthened by redesigning the thematic area databases, training of the staff and realigning the
reporting and feedback mechanisms. In all cases, efforts shall be geared towards creation of user
friendly ICT systems for access by the different stakeholders within the organization.
A strengthened monitoring and evaluation system shall be the basis upon which strategic plan
implementation will be tracked to specifically focus on the objectives and the set targets. It shall also
be a management tool for performance measurement over the next five years.
Public relations and advocacy
Harmonized internal and external communication will be enhanced through the public relation
function. This will aim at ensuring correct information flow within and outside the organization. As a
civil society peadiatric HIV&AIDS; and maternal and child health advocate in the country, Baylor-
Uganda will drive a national advocacy program that allows it to accentuate the voice of civil society
in peadiatric HIV&AIDS; and maternal and child health. The content of the advocacy program will
draw on the linkages, processes and new knowledge generated through research.
Strategic objectives
SO 4.1: To improve the performance of Baylor-Uganda in coordinating, implementing,
monitoring and evaluating the strategic plan
SO 4.2: Improve the resources requirements to implement the strategic plan
Strategies
• Development of human resource strategic plan
• Programme communications, lobbying and social mobilization
• Review of policies, guidelines, standard operating procedures, systems and structures
• Staff capacity development
• Strengthening the grant, finance and logistics management functions
Baylor-Uganda Strategic Plan (2013 -2017) 19
20. • Regular review of the M&E system
• Strengthen the risk management frame work and internal audit functions
• Strengthen continuous quality improvement systems
Expected results
• Increased financial resources to deliver on the strategic plan targets
• Effectiveness in achievement of the strategic plan targets
• Efficiency of resource use
• Strengthened M&E system
• Improved organizational image
The results generated under each strategy include both short- and longer-term effects reflected at
different levels such as individuals, households, organizational, systems and communities. These are
detailed in the outcome map (Appendix X where is it ??????)
Target groups
In order to equitably deliver peadiatric HIV&AIDS; and maternal and child health services, Baylor-
Uganda will target the following categories of beneficiaries:
1. Excluded groups (e.g. people with disabilities, sex workers, orphans, children heading
households)
2. Adolescents
3. Children affected and infected by HIV&AIDS
4. Mothers of exposed children
Implementation Arrangements
Coordination of strategic plan implementation
Baylor-Uganda secretariat will be strengthened to co-ordinate implementation of this strategic plan. It
will be supported by the Board through the technical working groups/committees.
Sustainability
The sustainability of Baylor-Uganda will mainly be at three levels namely: Institutional;
Programmes; and Financial sustainability. Each of the levels is described in detail as follows.
Institutional Sustainability
During the strategic planning period, Baylor-Uganda will set into motion processes to establish and
strengthen most of the elements required for a sustainable organization. To achieve this, Baylor-
Uganda will restructure the organogram, retool and reskill the human resource in line with the
strategic plan mandate.
Programme Sustainability
Programme sustainability will involve venturing into new programmes to address emerging needs in
HIV&AIDS; and maternal and child health services and application of an evidence-based approach
across all its programme areas. The monitoring and evaluation system shall be strengthened to guide
the implementation of this strategy.
Baylor-Uganda Strategic Plan (2013 -2017) 20
21. Financial Sustainability
Resources will be mobilized to implement this strategy through engaging more development partners
and strengthening internal revenue generation. Cost containment strategies and risk management
interventions will be developed to sustain the organization.
Monitoring and evaluation
Systematic monitoring is important to track and analyze activity implementation and provide
feedback on performance. Baylor-Uganda will monitor and evaluate its programs through a reliable
and functional M&E system to capture achievements of its interventions. The monitoring and
evaluation system shall be strengthened through development of a comprehensive management
information system to bring together the various directorates.
Evaluation of this strategic plan will be carried out to make a comparative assessment of the results
(outcomes and impacts) of the interventions at mid and end term. Annual reviews and experience
sharing shall be conducted to provide regular updates.
Baylor-Uganda Strategic Plan (2013 -2017) 21
22. Resource requirements
Budget to be developed after identification and costing of activities
Appendix 1: Baylor-Uganda Theory of Change
Baylor-Uganda Strategic Plan (2013 -2017) 22