waitamoment.net (corporate portal) & waitamoment.co.uk (consumer webiste deditated to UK).

1. We waste our time so you
don’t have to.
Our time saves yours!

2. Prompted by this experience in 2008, our CEO
and co-founder Emmanuel, learned that a crowd
schedule was on the official website. He wished
he would have known BEFORE coming, not once
there, queueing.
Chateau Versailles, a 2 hour wait...
A two-hour wait at Versailles
The idea was born: gather in one place these «crowd schedules»

3. All comprehensive schedules
in one place!
Call Centers — Admin — Shopping — Museums — Restaurants...
Tailored to each organization.

4. What we offer
On your trips
Travel guides
Online
Directory of schedules
On your way
Mobile app
!
www.WaitaMoment.co.uk Versailles, Eiffel Tower, Louvre, etc.

5. Relation with
the organization
They give us the most precise info
possible about their call center
or premise.
B2B Partners
Through companies that install
ticketing solutions.
Investigation
On the phone — We ask call
center agents.
On premise — We ask call
sales, security, etc. people.
Crowdsourcing
We ask our community to tell us
how their call/visit went by.
Four methods of data sourcing

6. Our timeline
Website launched
in France
JaimeAttendre.com
October 2009
Mobile app launched in partnership
with the biggest newspaper
in France (20 Minutes)
October 2012
!
Launch in
UK, Germany and Brazil
October 2013
200 000€ raised with
9 business angels
October 2011
Profitability reached
Spring 2013
!
Launch in Russia
May 2014
!
Launch in Turkey
July 2014

7. Our business model
Sell our software
to companies (SaaS)
Updating their time schedules
allowing them to regulate the flow of
consumers. Reduce their costs
(staffing) and increase their customer
satisfaction (wait reduced).
Advertising
!

8. Anecdotes
•British people spend at least of half a year of their lives in queues, or even more if you live in a sizeable town or city!
!
•Anything more than a 5 minute wait at the shops, and a large proportion of us will walk out. 1
!
•51% of us refuse to even enter a shop if we spy a long queue. 1
!
•We are much less willing to wait in a queue in comparison to 6 years ago, perhaps thanks to our love of internet shopping.
1
!
•Waits within all Disney resorts are scheduled with extra time. Thus, when you expects a 10 minute wait for Space
Mountain and then inexplicably find yourself on the ride after 6 minutes, you have enormous satisfaction.
!
•Mirrors are often installted within lifts. This is no accident! With the birth of the first skyscrapers and in turn the first lifts,
many complaints were made about how long it took to ascend the building. The mirrors proved a complete distraction
and complaints stopped almost overnight!
!
•The idea of the parallel queue is something that infuriates consumers. Whilst it is technically more efficient- two or three
queues in tandem, seeing a person at a similar point in the queue being served first is enough to cause a strong sense of
injustice! Consumers certainly feel less slighted if a ‘fair’ policy of first come first served is instigated.
!
•In Apple co. stores, queuing has been abolished. Instead, a personal advisor helps you from start to finish- including
payment on a mobile tablet. It’s no small wonder that Apple has such good levels of customer satisfaction.
!
1 ‘British no longer willing to queue’ The Telepragh (August 07,2013)

9. Emmanuel Alquier
CEO
Co-founder
9
investors
Joffrey Jaffeux
CTO
Co-founder
Who we are
International team
!
!
!
Team of webmarketers
+
Webdesigner / UI

10. A network in 6 countries
JaimeAttendre.com WaitaMoment.co.uk NaoFicoNaFila.com.br
WarteMal.de Speshun.ru BiSaniye.net
2009 2013 2013
2013 2014 2014

11. We waste our time
so you don’t have to.
http://www.WaitaMoment.co.uk
Contact: hello@waitamoment.net
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