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For a Better Today & Better Tomorrow




Ensuring Project
Success, EVERYTIME
Global Delivery Model 2.0 (GDM 2.0)
 Prepare yourself to work in the era of Emerging
             Technologies & GenY




                                                                          VSR
                                              Invited Speaker & Key Note Speech at joint
                                               Talent building program by PMI Pearl City
                                             Chapter and BT & BT Management consultancy
                 Ordinary to Extraordinary
                                               Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
Emerging Technologies
                                                                        For a Better Today & Better Tomorrow




   Unified Communications                          Mobile Computing


     Social Computing                              Cloud Computing


    Big Data & Analytics                                 Gamification



  Emerging Technologies are Changing the World

            Ordinary to Extraordinary
                                        Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
Gen Y:Millennial Characteristics                                                For a Better Today & Better Tomorrow




1.    Fun & Humor, Celebrations at work
2.    Achievement is key (not just hard work)
3.    Flexibility in work schedule (to balance with personal life)
4.    Crave attention
5.    Expect Nurturing
6.    Self confident & goal oriented
7.    Expect frequent feedback
8.    Expect Coaching, mentoring NOT teaching
9.    Highly Networked… not loners
10.   Expect clarity on Career progression
11.   Expect low process overheads




                    Ordinary to Extraordinary
                                                Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
Global Delivery Model 2.0 (GDM 2.0)                                     For a Better Today & Better Tomorrow




            Ordinary to Extraordinary
                                        Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
Global Delivery Model 2.0
                                                                                                                        For a Better Today & Better Tomorrow



 Distributed           Distributed              Distributed                                   Distributed                  Distributed
                                                                                                                                                         GDM 2.0
    Work                  Team                   Leaders                                       Locations                   Governance




  “Intelligently distributing the project work, project team, project leadership, project governance across multiple
locations and effectively managing the multi-culture , multi-language and Gen Y people by leveraging technology to
       provide high speed, high quality and low cost solutions to global customers by leveraging Technology”

  Governance 2.0                                                                                                                         Talent 2.0




                                                              Culture & Language 2. 0




                             Ordinary to Extraordinary
                     Source: VSR’s Slideshare                                           Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
Global Delivery Model 2.0 (Contd..)                                                          For a Better Today & Better Tomorrow



1    Governance 2.0           Projects organization structure to support Distributed work environment, New partners
                              (cloud providers, Telcos etc.,), Globally Interconnected operations & decision making
2    Cost 2.0                 Tools & accelerators, High productivity, Low cost, high value
3    Speed 2.0                Low cost, high Value in shorter cycle times , new software products introduction at
                              speed
4    Time Zone 2.0            Intelligent work breakdown structure to leverage near 24 X7 follow the sun by leveraging
                              multiple time zones, Software configuration management to support follow the sun
                              environment
5    Culture & Language 2.0   Managing project work environment with multiple regional, global languages and
                              cultures
6    Risk & Compliance 2.0    Integrating new security standards / policies for globally distributed GDM infrastructure
7    Quality 2.0              Focus on Product Quality (Customer view, Producers view), Process Quality, Thin & agile
                              quality practices to deliver speedy results
8    Change 2.0               Managing projects in the changed environment like economic recession, political
                              instability, new technologies, new & unknown partners, Gen Y alignment, cost
                              conscious etc.,
9    Talent 2.0               Skills on multi country regulatory policies, legal matters, multiple cultures, manage
                              distributed partner ecosystem & SLAs, distributed project management, managing Gen Y
10   Collaboration 2.0        Leverage Social, Mobile, Cloud for customer and employee real time collaboration,
                              project deliverables through crowd sourcing
11   GDM Analytics 2.0        Scenario modeling, simulations for location selection, project analytics, right decisions at
                              right time with corrective & preventive actions
                         Ordinary to Extraordinary
                                                             Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
Top 10 Things Project Manager                                                  For a Better Today & Better Tomorrow
must know in the era of GDM 2.0
1. Customer Connect Engineering

2. Emergence of new projects

3. New project life cycles

4. Moving from GDM to GDDM

5. New/tailored Estimation Techniques

6. New/tailored Pricing Models

7. Changes in Contract & Procurement Management

8. Complex Project Governance

9. New skills of the Team

10. New skills of the Project Manager
                   Ordinary to Extraordinary
                                               Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
Project Manager Skills in the era                                              For a Better Today & Better Tomorrow
of GDM 2.0
Understand the ‘Newness’
•   Multi country and multi industry rules/regulations
•   Customer behavior & anxiety
•   New technology risks / challenges
•   Confusion, ambiguity, Cynicism
•   IT Governance of Customer organization


Build Mindshare
•   Demystify Technology in business language
•   Educate customers
•   Educate management


Manage Unknowns & Complexities
•   Agile Project Management (Many unknowns & adapt to change)
•   Complex Partner ecosystem (cloud partners, mobile partners, Telcos etc.,)
•   Multi technology skilled resource mobilization
•   Gen Y team
•   Competing & Collaborating with Competition
                   Ordinary to Extraordinary
                                               Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
For a Better Today & Better Tomorrow




             Thank You!
   Blog          : http://vsr-blog.blogspot.com/

   Twitter       : http://twitter.com/VSR111

   Slide Share   : http://www.slideshare.net/vsr0001

   LinkedIn      : http://in.linkedin.com/in/vsr111

   Facebook      : http://www.facebook.com/VSR111

   Talks         : http://soundcloud.com/vsr111

   Channel       : http://www.youtube.com/TheVSRTV



Ordinary to Extraordinary
                                     Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved

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Global Delivery Model 2.0 (GDM 2.0)

  • 1. For a Better Today & Better Tomorrow Ensuring Project Success, EVERYTIME Global Delivery Model 2.0 (GDM 2.0) Prepare yourself to work in the era of Emerging Technologies & GenY VSR Invited Speaker & Key Note Speech at joint Talent building program by PMI Pearl City Chapter and BT & BT Management consultancy Ordinary to Extraordinary Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
  • 2. Emerging Technologies For a Better Today & Better Tomorrow Unified Communications Mobile Computing Social Computing Cloud Computing Big Data & Analytics Gamification Emerging Technologies are Changing the World Ordinary to Extraordinary Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
  • 3. Gen Y:Millennial Characteristics For a Better Today & Better Tomorrow 1. Fun & Humor, Celebrations at work 2. Achievement is key (not just hard work) 3. Flexibility in work schedule (to balance with personal life) 4. Crave attention 5. Expect Nurturing 6. Self confident & goal oriented 7. Expect frequent feedback 8. Expect Coaching, mentoring NOT teaching 9. Highly Networked… not loners 10. Expect clarity on Career progression 11. Expect low process overheads Ordinary to Extraordinary Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
  • 4. Global Delivery Model 2.0 (GDM 2.0) For a Better Today & Better Tomorrow Ordinary to Extraordinary Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
  • 5. Global Delivery Model 2.0 For a Better Today & Better Tomorrow Distributed Distributed Distributed Distributed Distributed GDM 2.0 Work Team Leaders Locations Governance “Intelligently distributing the project work, project team, project leadership, project governance across multiple locations and effectively managing the multi-culture , multi-language and Gen Y people by leveraging technology to provide high speed, high quality and low cost solutions to global customers by leveraging Technology” Governance 2.0 Talent 2.0 Culture & Language 2. 0 Ordinary to Extraordinary Source: VSR’s Slideshare Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
  • 6. Global Delivery Model 2.0 (Contd..) For a Better Today & Better Tomorrow 1 Governance 2.0 Projects organization structure to support Distributed work environment, New partners (cloud providers, Telcos etc.,), Globally Interconnected operations & decision making 2 Cost 2.0 Tools & accelerators, High productivity, Low cost, high value 3 Speed 2.0 Low cost, high Value in shorter cycle times , new software products introduction at speed 4 Time Zone 2.0 Intelligent work breakdown structure to leverage near 24 X7 follow the sun by leveraging multiple time zones, Software configuration management to support follow the sun environment 5 Culture & Language 2.0 Managing project work environment with multiple regional, global languages and cultures 6 Risk & Compliance 2.0 Integrating new security standards / policies for globally distributed GDM infrastructure 7 Quality 2.0 Focus on Product Quality (Customer view, Producers view), Process Quality, Thin & agile quality practices to deliver speedy results 8 Change 2.0 Managing projects in the changed environment like economic recession, political instability, new technologies, new & unknown partners, Gen Y alignment, cost conscious etc., 9 Talent 2.0 Skills on multi country regulatory policies, legal matters, multiple cultures, manage distributed partner ecosystem & SLAs, distributed project management, managing Gen Y 10 Collaboration 2.0 Leverage Social, Mobile, Cloud for customer and employee real time collaboration, project deliverables through crowd sourcing 11 GDM Analytics 2.0 Scenario modeling, simulations for location selection, project analytics, right decisions at right time with corrective & preventive actions Ordinary to Extraordinary Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
  • 7. Top 10 Things Project Manager For a Better Today & Better Tomorrow must know in the era of GDM 2.0 1. Customer Connect Engineering 2. Emergence of new projects 3. New project life cycles 4. Moving from GDM to GDDM 5. New/tailored Estimation Techniques 6. New/tailored Pricing Models 7. Changes in Contract & Procurement Management 8. Complex Project Governance 9. New skills of the Team 10. New skills of the Project Manager Ordinary to Extraordinary Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
  • 8. Project Manager Skills in the era For a Better Today & Better Tomorrow of GDM 2.0 Understand the ‘Newness’ • Multi country and multi industry rules/regulations • Customer behavior & anxiety • New technology risks / challenges • Confusion, ambiguity, Cynicism • IT Governance of Customer organization Build Mindshare • Demystify Technology in business language • Educate customers • Educate management Manage Unknowns & Complexities • Agile Project Management (Many unknowns & adapt to change) • Complex Partner ecosystem (cloud partners, mobile partners, Telcos etc.,) • Multi technology skilled resource mobilization • Gen Y team • Competing & Collaborating with Competition Ordinary to Extraordinary Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved
  • 9. For a Better Today & Better Tomorrow Thank You! Blog : http://vsr-blog.blogspot.com/ Twitter : http://twitter.com/VSR111 Slide Share : http://www.slideshare.net/vsr0001 LinkedIn : http://in.linkedin.com/in/vsr111 Facebook : http://www.facebook.com/VSR111 Talks : http://soundcloud.com/vsr111 Channel : http://www.youtube.com/TheVSRTV Ordinary to Extraordinary Copyright © 2012 BT & BT Management Consultancy Pvt Ltd., All rights reserved