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Unified Communications with IBM
Vincent Perrin │ UC Solutions Architect – IBM
Vincent.perrin@polycom.com
Who am I?

Vincent Perrin
    Global UC Solution Architect on IBM technology
    Former IBM Collaboration Architect for Southwest Europe for 5 years
    Social Enthusiast

      @vperrin

      http://social-collaboration.blogspot.com




                                                                          UC with IBM   2
Agenda

 IBM Sametime 8.5.2
 IBM + Polycom : the value proposition
 Use cases and architecture

 And of course, demos…




                                          UC with IBM   3
Major themes of Sametime 8.5.2

 Focus on mobility
 A superior user experience
 Making rich-media communications
  accessible and easy to deploy




                                     UC with IBM   5
Focus on mobility

 Native IM clients for iOS and Android
 Browser-based meetings for iOS and Android tablets
 Native meetings client for BlackBerry




                                                       UC with IBM   6
A superior user experience

 Improvements to meetings clients
 New Sametime Advanced features
   Offline messaging
   Multi-file and folder transfer
   N-way file transfer
   Organizational tree view




                                     UC with IBM   7
Making rich-media communications accessible and easy to
deploy

   NAT traversal
   Improved TCSPI adapter support
   Bandwidth management
   SUT Lite
   SUT virtualization




                                                      UC with IBM   8
Polycom and IBM Strategic Partnership

IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM’s Social Business
applications to Connect people from any device regardless of location




This solution integrates the power of IBM with Polycom's award-winning UC collaboration
solutions that help people and companies do more with less
and achieve better business results.

                                                                                    UC with IBM   9
IBM Sametime Meets Polycom Video
   Get SOCIAL and work from ANYWHERE, using ANY DEVICE
   Collaboration now part of business processes

   Businesses can implement unified collaboration solutions
   that spans across mobile and web
   client, desktop, conference room, through board rooms

 Maintains business continuity
 Enables collaborative environments
 Communications becomes part of the business
processes
 Reduces human latency and encourages collaborative
culture
 Bottom Line: Achieve Results Faster




                                                              UC with IBM   10
Customer Benefits
  Increase employee productivity
  Allow geographically dispersed teams to collaborate more effectively regardless
of device
  Reduce travel costs
  Enhanced collaboration – Visual communication adds breadth to IM and Web
collaboration
  Simple interface – Users can select Polycom HD endpoints from familiar
Sametime interface as a preferred device to initiate or receive video calls—
supporting high utilization rates with minimal training
  ROI and improved productivity – Immediately enhance team collaboration and
effectiveness for faster decision making and lower costs
  Leveraged investment – Add Polycom and video to existing IBM environments




                                                                                    UC with IBM   11
Advantages of Polycom-integration
Server side integration; does not touch client
 ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and social
application can be leveraged as is.
 Web AV client (ST 8.5.2) is also supported
 Simpler to administer and maintain
 Familiar interface is preserved. Little training required


Sametime client to DMA VMR and endpoints possible with new SUT Lite
option for ST 8.5.2
 DMA SIP trunking to Sametime Server enables direct calls between Sametime client
and telepresence systems, giving users new dialing options
 When integrated with Lotus Notes calendaring solution, each user or site can dial into
Meeting Room from computer or from video conference systems


Tight integration with Sametime
 Sametime bandwidth management (ST 8.5.2) supported




                                                                                          UC with IBM   12
Flexibly Reach People at Any Place

                  User-based Dialing
                                 Sametime user can launch a multipoint voice or video
                                 call to other Sametime users, and the call is
                                 automatically hosted by RMX. The initiator or receiver
                                 of the call may select the ―preferred device‖ for the call,
                                 including standards-based video systems




 Call Initiator   Device-based Dialing (with SUT Lite)

                                    With SUT Lite, Sametime user can call audio or
                                    video endpoints directly.
                                    Sametime Server and DMA7000 are SIP trunked,
                                    and direct call between Sametime and telepresence
                                    systems can be made by using SIP number




                                                                                               UC with IBM   13
Person based use cases

 ―User Oriented‖ Collaboration
    Collaborate with users, instead of devices (no dial-in #'s, passcodes, etc.)
    Works seamlessly with online meetings, within chats, etc.


 Use Cases:
   I want to launch a call from my buddy list
   I want to add audio/video to a chat
   I want to add audio/video to a web collaboration session
   I want to add audio/video to another presence-aware IBM application.

 Requires: Sametime Standard with TCSPI integration to RMX (Sametime 8.5.1+)




                                                                                   UC with IBM   14
Sametime with Polycom RMX Conferencing




                                         UC with IBM   15
Device based use cases

 ―Device Oriented‖ Collaboration
    Direct dial any device
    Can be another endpoint, or a bridge requesting a passcode




 Use Cases:
   I want to call from a Sametime client to a tel #
   I want to call from a Sametime client to a VMR
   I want to call from a Sametime client to a SIP URI or E.164,



 Requires: Sametime SUT Lite SIP trunk to DMA with integration to RMX or trunk to other PBX.



                                                                                    UC with IBM   16
Calendar integration with Lotus Notes*
Single Click Solution for Scheduled Calls

                                            Administrator can leverage corporate
                                            AD/LDAP and DMA to enable each
                                            Lotus Notes (or iNotes) user to
                                            schedule Polycom-hosted multipoint
                                            voice/video calls by simply clicking on
                                            the check box, using standard Domino
                                            functionality

                                            Each user gains instantly an easy way
                                            to calendar a video call through Lotus
                                            Notes




                                            *IBM Service is required


                                                                       UC with IBM   17
Calendar Integration with Lotus Notes
        Simple way to enable voice and video calls for scheduled meetings




                     Conference organizer                                         Conference Participants




Conference Organizer                                                 Desktop Participants
                                                                     •   Click on the Meeting Room ID and launch a call (SUT Lite feature)
•   When scheduling a new meeting, check the box that includes
    conference call information.
                                                                     Conference System Participants
•   The video and audio dial-in information is included as part of   •   Dial VMR number to join the meeting
    invitation



                                                                                                                            UC with IBM   18
Polycom-IBM Integration
Solution Reference Diagram




                               Polycom®
                             RealPresence™
                                Platform




                                             UC with IBM   19
Demonstration




                UC with IBM   20
Links

 Demo of Polycom RealPresence Platform native integration with IBM Sametime :
  link
 Demo of Polycom Native UC Integration with IBM Sametime # SUT Lite : link
 Demo of Polycom Native Integration with IBM Sametime & Connections : link

 Deployment Scenario of IBM Sametime & Polycom RMX : link
 Deployment Scenario of IBM SUT lite & Polycom DMA : link




                                                                      UC with IBM   21
Contacts & Resources
   www.polycom.com/IBM
      Solution brief
      Latest news
      IBM alliance solution information


   Partner Resource Center
    Solution > POCN > IBM
      Solution Presentation
      Customer Presentation
      Demo Video
    Demonstration is available at Polycom EBC and Solution Centers
    Contacts
    For inquiries
    IBM@Polycom.com
       Polycom’s global IBM team will be notified


                                                                     UC with IBM   22
Polycom + IBM= Smarter Collaboration

Enhance Social Collaboration with seamless real-time communication
Enrich Conference Experience with RMX Video Layout and Transcoding
Simple Individual and Group collaboration User Experience
Scale from SMB to Global Enterprise
Extend Sametime Environments to other UC environments




                                                                     UC with IBM   23
Vincent Perrin
Global UC Architect
Polycom Inc.
+33 6 77 02 03 54
Vincent.perrin@polycom.com




                             UC with IBM   24
Solution Components


    IBM Sametime 8.5.2 (Standard or Advanced)
       Sametime Connect
       Sametime Built-in connector for Connections, Lotus Notes
       Sametime toolbar for Microsoft Outlook
    IBM Lotus Notes (for calendaring)
    Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime server)
    Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls)
    Polycom RMX 1500, 2000 and 4000 v7.2.2 and v7.6
    Standards-based video conferencing systems (H.323/H.320/SIP)
    UC Professional Services for IBM Sametime environment




                                                                                          UC with IBM   25
Sametime 8.5.2 SUT Lite SIP Trunking




                                       UC with IBM   26
Unified Communications with IBM
Unified Communications with IBM
Unified Communications with IBM

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Unified Communications with IBM

  • 1. Unified Communications with IBM Vincent Perrin │ UC Solutions Architect – IBM Vincent.perrin@polycom.com
  • 2. Who am I? Vincent Perrin Global UC Solution Architect on IBM technology Former IBM Collaboration Architect for Southwest Europe for 5 years Social Enthusiast @vperrin http://social-collaboration.blogspot.com UC with IBM 2
  • 3. Agenda  IBM Sametime 8.5.2  IBM + Polycom : the value proposition  Use cases and architecture  And of course, demos… UC with IBM 3
  • 4.
  • 5. Major themes of Sametime 8.5.2  Focus on mobility  A superior user experience  Making rich-media communications accessible and easy to deploy UC with IBM 5
  • 6. Focus on mobility  Native IM clients for iOS and Android  Browser-based meetings for iOS and Android tablets  Native meetings client for BlackBerry UC with IBM 6
  • 7. A superior user experience  Improvements to meetings clients  New Sametime Advanced features Offline messaging Multi-file and folder transfer N-way file transfer Organizational tree view UC with IBM 7
  • 8. Making rich-media communications accessible and easy to deploy  NAT traversal  Improved TCSPI adapter support  Bandwidth management  SUT Lite  SUT virtualization UC with IBM 8
  • 9. Polycom and IBM Strategic Partnership IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM’s Social Business applications to Connect people from any device regardless of location This solution integrates the power of IBM with Polycom's award-winning UC collaboration solutions that help people and companies do more with less and achieve better business results. UC with IBM 9
  • 10. IBM Sametime Meets Polycom Video Get SOCIAL and work from ANYWHERE, using ANY DEVICE Collaboration now part of business processes Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference room, through board rooms Maintains business continuity Enables collaborative environments Communications becomes part of the business processes Reduces human latency and encourages collaborative culture Bottom Line: Achieve Results Faster UC with IBM 10
  • 11. Customer Benefits Increase employee productivity Allow geographically dispersed teams to collaborate more effectively regardless of device Reduce travel costs Enhanced collaboration – Visual communication adds breadth to IM and Web collaboration Simple interface – Users can select Polycom HD endpoints from familiar Sametime interface as a preferred device to initiate or receive video calls— supporting high utilization rates with minimal training ROI and improved productivity – Immediately enhance team collaboration and effectiveness for faster decision making and lower costs Leveraged investment – Add Polycom and video to existing IBM environments UC with IBM 11
  • 12. Advantages of Polycom-integration Server side integration; does not touch client ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and social application can be leveraged as is. Web AV client (ST 8.5.2) is also supported Simpler to administer and maintain Familiar interface is preserved. Little training required Sametime client to DMA VMR and endpoints possible with new SUT Lite option for ST 8.5.2 DMA SIP trunking to Sametime Server enables direct calls between Sametime client and telepresence systems, giving users new dialing options When integrated with Lotus Notes calendaring solution, each user or site can dial into Meeting Room from computer or from video conference systems Tight integration with Sametime Sametime bandwidth management (ST 8.5.2) supported UC with IBM 12
  • 13. Flexibly Reach People at Any Place User-based Dialing Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the ―preferred device‖ for the call, including standards-based video systems Call Initiator Device-based Dialing (with SUT Lite) With SUT Lite, Sametime user can call audio or video endpoints directly. Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number UC with IBM 13
  • 14. Person based use cases  ―User Oriented‖ Collaboration Collaborate with users, instead of devices (no dial-in #'s, passcodes, etc.) Works seamlessly with online meetings, within chats, etc.  Use Cases: I want to launch a call from my buddy list I want to add audio/video to a chat I want to add audio/video to a web collaboration session I want to add audio/video to another presence-aware IBM application.  Requires: Sametime Standard with TCSPI integration to RMX (Sametime 8.5.1+) UC with IBM 14
  • 15. Sametime with Polycom RMX Conferencing UC with IBM 15
  • 16. Device based use cases  ―Device Oriented‖ Collaboration Direct dial any device Can be another endpoint, or a bridge requesting a passcode  Use Cases: I want to call from a Sametime client to a tel # I want to call from a Sametime client to a VMR I want to call from a Sametime client to a SIP URI or E.164,  Requires: Sametime SUT Lite SIP trunk to DMA with integration to RMX or trunk to other PBX. UC with IBM 16
  • 17. Calendar integration with Lotus Notes* Single Click Solution for Scheduled Calls Administrator can leverage corporate AD/LDAP and DMA to enable each Lotus Notes (or iNotes) user to schedule Polycom-hosted multipoint voice/video calls by simply clicking on the check box, using standard Domino functionality Each user gains instantly an easy way to calendar a video call through Lotus Notes *IBM Service is required UC with IBM 17
  • 18. Calendar Integration with Lotus Notes Simple way to enable voice and video calls for scheduled meetings Conference organizer Conference Participants Conference Organizer Desktop Participants • Click on the Meeting Room ID and launch a call (SUT Lite feature) • When scheduling a new meeting, check the box that includes conference call information. Conference System Participants • The video and audio dial-in information is included as part of • Dial VMR number to join the meeting invitation UC with IBM 18
  • 19. Polycom-IBM Integration Solution Reference Diagram Polycom® RealPresence™ Platform UC with IBM 19
  • 20. Demonstration UC with IBM 20
  • 21. Links  Demo of Polycom RealPresence Platform native integration with IBM Sametime : link  Demo of Polycom Native UC Integration with IBM Sametime # SUT Lite : link  Demo of Polycom Native Integration with IBM Sametime & Connections : link  Deployment Scenario of IBM Sametime & Polycom RMX : link  Deployment Scenario of IBM SUT lite & Polycom DMA : link UC with IBM 21
  • 22. Contacts & Resources  www.polycom.com/IBM Solution brief Latest news IBM alliance solution information  Partner Resource Center Solution > POCN > IBM Solution Presentation Customer Presentation Demo Video Demonstration is available at Polycom EBC and Solution Centers Contacts For inquiries IBM@Polycom.com Polycom’s global IBM team will be notified UC with IBM 22
  • 23. Polycom + IBM= Smarter Collaboration Enhance Social Collaboration with seamless real-time communication Enrich Conference Experience with RMX Video Layout and Transcoding Simple Individual and Group collaboration User Experience Scale from SMB to Global Enterprise Extend Sametime Environments to other UC environments UC with IBM 23
  • 24. Vincent Perrin Global UC Architect Polycom Inc. +33 6 77 02 03 54 Vincent.perrin@polycom.com UC with IBM 24
  • 25. Solution Components  IBM Sametime 8.5.2 (Standard or Advanced) Sametime Connect Sametime Built-in connector for Connections, Lotus Notes Sametime toolbar for Microsoft Outlook  IBM Lotus Notes (for calendaring)  Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime server)  Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls)  Polycom RMX 1500, 2000 and 4000 v7.2.2 and v7.6  Standards-based video conferencing systems (H.323/H.320/SIP)  UC Professional Services for IBM Sametime environment UC with IBM 25
  • 26. Sametime 8.5.2 SUT Lite SIP Trunking UC with IBM 26

Notas do Editor

  1. Social Business is the future as introduced by IBM. But, when you find the expert, looked at his files and presentations and now you need clarification. Do you send him an email?Of course, noHierarchy of Social Business Communication ChannelsChat is better than emailVoice is better than chatVideo is better than voice alone■Relationships are formed at the voice and video levels
  2. ForwardLeaning Leadersare drivingorganizational transformation by enabling collaboration solutions into applications and business processes for mission criticalbenefitssuch as thoselistedhere.The reason for IBM and Polycom working on this issue is simple. Weintend to create a solution thatiseasily and seamlesslyintegratedintoeverydayworkflows, includingunified communication solutions.This willallowusers to call fromanydevice, anywhere, to any locationTip: as opposed to reading the list, pick on in advancethatyoubelieveyour audience will relate to and use thisslide as an opportunity to engage them in a brief interaction to confirmtheir areas of interest.
  3. Why Would I Want to Link Sametime to a MCU?Continuous Presence is important■Keeps everyone engaged and focused■Have Sametime Connect clients and room based system togetherBoth video only calls as well as Sametime Meetings■Allows outside parties (customers, suppliers, etc.) to connect to the MCU via a browser client and be in a meeting with room based endpoints as well as Sametime Connect clients
  4. Sametime unified telephony also includes a convenient phone book. From the phonebook you can store numbers for contacts not in your corporate directory (like the local pizza place) and access your call history. If you use conference bridges, you canstore the number and the passcode here as well. Dialing the bridge through yoursoftphone will cause Sametime to automatically enter the passcode for you. If you dial through a hard phone, it will display your passcode in a window so you can manually enter it. Any phone number in your phone book can also be displayed in your contact list andwill appear in your quick find search bar. This makes it very easy to click to call thelocal pizza place for those late night meetings
  5. Sametime unified telephony also includes a convenient phone book. From the phonebook you can store numbers for contacts not in your corporate directory (like the local pizza place) and access your call history. If you use conference bridges, you canstore the number and the passcode here as well. Dialing the bridge through yoursoftphone will cause Sametime to automatically enter the passcode for you. If you dial through a hard phone, it will display your passcode in a window so you can manually enter it. Any phone number in your phone book can also be displayed in your contact list andwill appear in your quick find search bar. This makes it very easy to click to call thelocal pizza place for those late night meetings