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winter 2011




                             magazine




in your day
                page 12




away we go
Halls of fame
to suit every
sporting fan

the job hunt
ask yourself
5 questions

car care
wHat your
wHeels




+
really need




   also how to save
   money on your insurance
   PAGE 22                    same great coverage for less
                                              same great
                                           coverage for less
CONTENTS                             ISSUE 1



                                                                                                                                                                                                                                       DEPARTMENTS

                                                                                                                                                                                                                                         4            WHAT’S NOW
                                                                                                                                                                                                                                                      New year’s resolutions that your furry friend
                                                                                                                                                                                                                                                      can really get behind; how to spend the
                                                                                                                                                                                                                                                      $2.2 million burning a hole in your pocket.
                                                                                                                                                                                                                                                                                                         from the president
                                                                                                                                                                                                                                                                                                         We know you’re busy and that you also love a good
                                                                                                                                                                                                                                         6
                                                                                                                                                                                   18
                                                                                                                                                                                                                                                      UNDER THE HOOD                                     deal. After all, you chose 21st Century Insurance
                                                                                                                                                                                                                                                      Five ways to treat your car right—including        because we offer the Same Great Coverage for Less.
                                                                                                                                                                                                                                                      signs that it’s time to call your mechanic; what   This magazine is packed with useful tips and tidbits
                                                                                                                                                                                                                                                      to do during a roadside emergency.                 to help you save money, simplify life and generally


                                                                                                                                                WHAT’S                                                                                26              KEY QUESTIONS
                                                                                                                                                                                                                                                      The fine print of your insurance coverage,
                                                                                                                                                                                                                                                                                                         get more out of your day.
                                                                                                                                                                                                                                                                                                           Part of making life easier is finding ways to save
                                                                                                                                                                                                                                                                                                         time. Our feature “The Time Equation” on page 12 will

                                                                                                                                                  YOUR                                                                                                presented in a not-so-fine-print fashion.
                                                                                                                                                                                                                                                                                                         actually free up hours in your day—and who couldn’t
                                                                                                                                                                                                                                                                                                         use an extra couple of hours right now? We’re also


                                                                                                                                                STORY?                                                                                                    ALSO INSIDE
                                                                                                                                                                                                                                                          9       ON YOUR WAY
                                                                                                                                                                                                                                                                                                         saving you time in other ways with mobile applications
                                                                                                                                                                                                                                                                                                         that allow you to view your policy, pay your bill, contact
                                                                                                                                                                                                                                                                                                         roadside services and more—right at your fingertips.
                                                                                                                           JOIN US ON A DRIVE DOWN                                                                                                                Find a job with heart.                   And while we offer these services, it’s important to
                                                                                                                       MEMORY LANE, AS WE CELEBRATE                                                                                                                                                      note that using your mobile device while driving is not
                                                                                                                           THE UPS AND DOWNS THAT                                                                                                         24      HOME SENSE                             an option you should consider. Not only is it illegal in
                                                                                                                                                                                                                                                                  Sell your house faster.                30 states and counting, but it’s also dangerous. Texting
                                                                                                                           CARS BRING TO OUR LIVES.
                                                                                                                                                                                                                                                                                                         and driving has become a bigger problem than accidents
                                                                                                                                                                                                                                                                                                         related to alcohol and is now the number one traffic
                                                                                                                                                                                                                                                                                                         killer of teens. Check out page 4 for more information

FEATURES                                                                                                                                                                                                                                                                                                 on distracted driving.
                                                                                                                                                                                                                                                                                                           So what will you do with all your free time? Paint a

  12 on the cover                                                                                                                                                                                                                     HAIL                                                               room. Donate to charity. Find the job you’ll love. Please
                                                                                                                                                                                                                                                                                                         your pet. You’ll find tips on all this and more inside.
CREATE MORE TIME IN YOUR LIFE.
Invest 10 minutes reading our cover story, and
you could gain 6 gloriously free hours per week.
                                                                                                                                                                                                                                      YES!                                                               Welcome to 21st Century magazine.


                                                                                                                                                                                                                                      ADMIT IT: You just can’t get enough of
                                                                                                                                                                                                                                      our hard hat–donning, jumpsuit-clad

                                                                                                   10                                                                  22                                                             spokesperson. We think he’s pretty great,
                                                                                                                                                                                                                                      too. Well, you can see more of him online.

                                                                                                 GOING PLACES                                                        LIVING EASIER                                                    Next time you’re on YouTube, search for
                                                                                                                                                                                                                                      “Same Great Coverage for Less” and
                                                                                                 READY, SET, RIDE!                                                   BUDGET 411                                                       get a behind-the-scenes look at our
                                                                                                 Sporty halls of fame that will                                      Develop a spending plan you can
                                                                                                                                                                                                                                      commercials. Or, find a link to the
                                                                                                 inspire you to pack up the car                                      embrace—not fear. (We think
                                                                                                                                                                                                                                      video on our Website—21st.com.
                                                                                                 and hit the open road.                                              you might even find it fun!)
                                                                                                                                                                                                                                      (Plus, you’ll find out how we
                                                                                                                                                                                                                                                                                                                SAME GREAT COVERAGE FOR LESS
Insurance provided through 21st Century Insurance and Financial Services, Inc. (or in Michigan through 21st Century Insurance Agency), Wilmington, DE, agent for its affiliated personal lines insurance companies.
                                                                                                                                                                                                                                      made it rain golf ball–sized hail.)
21st Century Insurance is proud to be part of the Farmers Insurance Group of Companies®, the third largest personal lines insurer in the United States. With over 25,000 employees serving 20 million customers nationwide, Farmers
has been providing outstanding value and service to families for over 82 years. It’s the same foundation on which we’ve built our relationship with you, our customer. Copyright © Farmers Insurance 2011. All rights reserved.
WHAT’S NOW




                                                                                                                                                                            DISTRACTED?
                                        THE YEAR                                                                                                                            If you think “distracted driving” is just another term


                                        OF THE DOG
                                                                                                                                                                            for what teens do when they use their cell phones
                                                                                                                                                                            behind the wheel, you are, BTW, so wrong.
                                                                                                                                                                                In fact, it’s a dangerous habit that both adults
                                        Sure, it may seem like Fido’s only goals are chasing balls and lounging on your furniture,
                                                                                                                                                                            and kids are guilty of, and it takes three forms:
                                        but he's put some thought into your new year’s resolutions. In his own words (translated                                                                                                      your hands. So, before you give those texting kids
                                                                                                                                                                            manual, cognitive and visual. Fiddling with your
                                        from Bark for easier reading), all the things Fido wants you to focus on in 2011:                REDUCE,                            GPS, disciplining your passengers, eyeing the             a hard time, think about all the ways you may be

                                           M EAT HEALTHY. You might think                   M WATCH LESS TV. Not to be rude,             REUSE,                             gorgeous Austin Healey 3000 in the lane next to           falling prey to this bad behavior.
                                                                                                                                                                            you—it all counts.                                        Then, make sure your focus stays on the road.
                                        those fattening cookies and super-salty          but you really are a bore when you’re           RECYCLE,                               Distracted driving is anything that takes attention      Make the pledge to drive right: Commit to
                                        chips are only bad for you, but don’t forget,    zoned out in front of that glowing box.
                                        I’m the one licking up the crumbs.                  M VOLUNTEER FOR A CHARITY. I                 REGIFT                             away from operating the 6,000-pound vehicle in            never text and drive at nophonezone.com.

                                           M EXERCISE. Have you looked at                have a few pals over at the Humane Society
                                                                                                                                         The gift-giving season
                                        my gut lately? The only chance I have at         who could use your help.
                                                                                                                                         sometimes leaves us
                                        getting a workout is when you take me               M MAKE NEW FRIENDS. I’ve never               wondering how well the
                                        for walks or, better yet, runs.                  been a fan of that guy who doesn't pet my                                             CHECK US OUT:
                                                                                                                                         well-intended giver knows
                                           M CURB YOUR SPENDING. Every                   stomach. And that lady who worries about
                                        hour you spend on your shopping sprees
                                        means one hour less with yours truly. Fair?
                                                                                         getting dog hair on her clothes? Not cool.
                                                                                            M GET A NEW JOB. How about one
                                                                                                                                         you. And while Aunt Joan may
                                                                                                                                         again have forgotten why you          WE’VE GOT OUR OWN APP
                                                                                                                                         don’t need ear warmers (you           If you’re one of the 20 million people in America who has a phone smarter
                                        I think not.                                     of those work-from-home gigs? This 9-to-5
                                                                                                                                         live in Florida!), find comfort        than the average dolphin, then you’ll want to get the 21st Century Insurance
                                           M LEARN A NEW SPORT. I hear                   business is really cutting into our quality
                                                                                                                                         in knowing that you can pass          iPhone application.
                                        frisbee offers hours of entertainment.           time together.
                                                                                                                                         them on to someone who
                                                                                                                                         does need them.                            STEP 1:                           STEP 2:                          STEP 3:
                                                                                                                                            Try signing up for your local

                     Wheel Deals                                                                                                         chapter of Freecycle.org,
                                                                                                                                         an online gifting site where
                                                                                                                                                                                   Go to Apple® iStore.              Download the app.                Accomplish all this on
                                                                                                                                                                                                                                                      the go:
                     From high-end to low-end, cost conscious to earth conscious—check                                                   donors discover firsthand that                                                                                - Pay your insurance bill,
                     out the range of vehicles available to get you where you’re going.                                                                                                                                                                  using 21st AutoPay.
                                                                                                                                         one person’s trash is truly
                                                                                                                                         another’s treasure. Or, post                                                                                 - Review policy details.
                                                                                                                                         the perplexing gift under the                                                                                - View your insurance
                     If you have a couple          For a mere $2.2 million,     At the other end of the      If you’re looking to save   “free” section on craigslist.                                                                                   ID card.
                     extra million dollars on      impress your friends with    spectrum—if millions         on gas, don’t overlook a    org. You’ll be amazed at how                                                                                 - Give feedback on our
                     hand, we’ve got just the      the 1,018-horsepower         aren’t in your budget this   high-mpg model like the     quickly the responses start                                                                                     services and products.
                     thing: The Bugatti            Koenigsegg Trevita.          year or this lifetime—       Toyota Prius, which         rolling in.                                                                                                  - Check out 24-Hour
                     Veyron is the world’s         Only three were produced     how about scoring your       gives the average driver       If you don’t want to deal                                                                                    Roadside Assistance
                     fastest accelerating          (thus the name Trevita,      wheels for only $2,500?      an annual fuel cost of      with the back and forth that                                                                                    options.
                                                   which means “three           Dubbed “the people’s         about $855—not to                                                  Apple is a registered
                     street car. It can take you                                                                                         comes with posting online,             trademark of Apple, Inc.
                     from 0 to 60 mph in           white” in Swedish), so       car,” the Nano is            mention the satisfaction    you can always go the                  All rights reserved

                     2.5 seconds. But you’ll       you’re sure to be the only   currently sold in India      of knowing you’re           old-school route and donate
                     need to move even faster      one on your block with       and stretches only           doing your part to help     Aunt Joan’s present to
                     if you're interested—the      the vehicle’s proprietary    10 feet from nose to tail.   Mother Earth.               the nearest Goodwill
                     company only made 50          glittering silvery white                                                              Industries (locator.goodwill.                    DID YOU KNOW? The beginning of the year is one of the
                     of these speedsters.          carbon composite fabric.                                                              org) or Salvation Army                       most popular times for renewing auto insurance. If your policy’s up soon,
                                                                                                                                         (salvationarmyusa.org).                      keep it simple. Visit 21st.com or call (877) 310-5687 to make easy updates
                                                                                                                                                                                      to your policy and to get set up on the 21st AutoPay bill pay program.



4   21ST CENTURY INSURANCE 2 21ST.COM                                                                                                                                                                                                  21ST CENTURY INSURANCE 2 21ST.COM                   5
UNDER THE HOOD


                                                                                 SAFETY FIRST
                                                                                 Follow these precautions if you
                                                                                 have car troubles on the road.

                                                                                 M Use your indicator to signal your
                                                                                    intentions. Then slow down and pull
                                                                                                                                 Well-Car Care
                                                                                    off to the side of the road.                 What your vehicle really wants, right now.
                                                                                 M Turn on your emergency flashers and,
                                                                                                                                 Regular maintenance is like preventive medicine for your car. It keeps
                                                                                    at night, interior light.
                                                                                                                                 little problems from becoming expensive repairs or safety hazards. To
                                                                                 M Place one flare or warning device just         keep your wheels humming happily along, follow these five service tips:
                                                                                    behind the vehicle and another at
                                                                                    least 300 feet back.                                Plan upkeep according to the manufacturer’s suggestions.
                                                                                                                                  1     Talk with your mechanic about adapting these guidelines and
                                                                                 M Return to your vehicle, buckle up             recommendations for your climate and driving style. Consider changing
                                                                                    and sit tight—unless you’re in a
                                                                                                                                 your oil a must, and plan for wheel alignments, tire rotation and
                                                                                    particularly risky spot, like a curve or
                                                                                                                                 tire balancing on a routine basis.
                                                                                    the crest of a hill. In that case, get out
                                                                                    of the car and away from traffic.
WHEN BAD THINGS HAPPEN                                                           M Covered vehicles on your policy are            2
                                                                                                                                       If you hear, feel or smell something unusual, or if indicator lights
                                                                                                                                       or temperature gauges signal trouble before you’re due in the

TO GOOD PEOPLE                                                                     automatically protected with Security
                                                                                   Advantage program, so this would
                                                                                                                                 shop for work, call for an appointment.

                                                                                   be a good time to call 21st Century                 Check your tires periodically. Keep them inflated to the proper
Cut out and save these directions for common car calamities.                                                                      3
                                                                                   roadside assistance, (800) 381-5407.                pressure in order to optimize performance and gas mileage.
                                                                                                                                 Measure the tread. In most states, tires are legally worn out when they
A TIRE            - Don’t slam on the brakes.
                                                                                                                                 have only 3/32 inches of remaining tread depth.
BLOWS             - Gradually release the accelerator.
                  - Correct the steering to regain control.
                                                                                                                                       Keep your car clean inside and out. And washing it by hand
                  - When the vehicle is stabilized, continue to slow down                                                         4    provides a good chance to check for loose trim, cracked lights
                    and pull off the road.                                            CLAIMS
                                                                                                                                 and road dings that may need attention.
                                                                                    PROCESSING 101
ENGINE            - Turn your heat up as high as possible.                          If a time comes when you need
                                                                                                                                       Store a notebook for maintenance and mileage history in your
OVERHEATS         - Pull over and open your hood.                                   to submit a claim, our HelpPoint              5    glove compartment, and file your receipts at home. Not only will
                  - Think happy thoughts and practice deep breathing while          Claim Services by Farmers® will
                                                                                                                                 following these steps help keep you safe on the road, you’ll also
                    you wait for the engine to cool down. Then, add about           make the experience as simple
                                                                                                                                 improve your car’s resale or trade-in value in the long run.
                    a half cup of water to your antifreeze reservoir as a           and stress-free as possible. We
                    temporary measure. If there’s no room to add more liquid,       like to think of it as the silver
                    it may be hose trouble.                                         lining of your dark cloud.
                                                                                      Call (888) 244-6163 any
YOU STRIKE        - If the animal remains on the highway after you strike it,
                                                                                    time of day, any day of the
AN ANIMAL           report the incident to a local law enforcement agency.
                                                                                    week to reach one of our
                  - If your vehicle is damaged, pull over, stay in the car and
                                                                                    12,500 knowledgeable claims
                    wait for assistance.
                  - If the animal might still be alive, don't go near it.
                                                                                    professionals. We offer:                                    IS IT TIME TO CHANGE YOUR WIPERS?
                                                                                    - The Farmers Direct Repair                                 Replacing windshield wipers is an inexpensive, easy task that’s often overlooked until, well, you can no longer look out.
UNINTENDED        - Brake firmly, without pumping.                                      Program, a network of 2,500                                First, some perspective: Most blades lose effectiveness after about six months. Plus, according to Consumer Reports, paying
ACCELERATION      - Shift into neutral.                                                repair facilities nationwide.
                                                                                                                                                a higher price doesn’t necessarily mean a longer lifespan or greater effectiveness.
                  - Do not turn off the vehicle because it will diminish            - A Mobile Claim Center that
                                                                                                                                                  So be sure to replace your wipers in time for winter driving and before sunny-weather road trips. In between, replace wipers
                    steering and braking ability.                                      provides on-the-scene service
                                                                                                                                                if the blade arm is bent, the rubber is brittle, cracked or split, or the edge of the rubber is worn or warped.
                  - Steer to a safe location and slow to a stop.                       during a catastrophe.
                  - Shut off the engine while still in neutral.
                  - Shift into park, set the emergency brake.
                                                                                                                                                                                                                                   21ST CENTURY INSURANCE 2 21ST.COM             7
COMMUNITY NEWS                                                                                                                                                                                                                                                               ON YOUR WAY



    Innovations in
    Involvement
                                                                                                                                                                     CAREER
    21st Century recently launched
                                                                  Putting                                                                                            COUNSELING                                                                                                       Inside
    21st4Charity™, a cause-driven campaign                                                                                                                           When it comes to job
    that allows individuals to raise $10 for a
    designated non-profit group by getting a
                                                                  Others                                                                                             searches, let both your heart
                                                                                                                                                                                                                                                                                      Conversation
                                                                                                                                                                                                                                                                                      Approach every interview



                                                                  FIRST
    no-obligation auto insurance quote from
                                                                                                                                                                     and mind be your guide.                                                                                          with the notion that you’re
    21st Century Insurance.                                                                                                                                                                                                                                                           evaluating this job just as
       Developed jointly by the company’s                                                                                                                                                                                                                                             much as your potential
    Community Relations and e-Business                                                                                                                                                                                                                                                employer is evaluating you.

    teams, the innovative partnership is
                                                                  We’re giving back in big ways.                                                                                                                                                                                      You both need to be sure
                                                                                                                                                                                                                                                                                      that it’s a good fit.
    designed to be a win-win for consumers
                                                                                                                                                                                                                                                                                        Use these questions as
    and the participating non-profits: By
                                                                  At 21st Century Insurance,                       of Companies, we joined in their support of                                                                                                                        your go-to guide before
    clicking on a 21st Century banner ad
                                                                  helping customers to get the Same Great          the March of Dimes.”                                                                                                                                               and after the interview to
    on participating charities’ websites,                                                                                                                                                                                                                                             assess if this opportunity is
                                                                  Coverage for Less is high on our to-do list.       Employees from Farmers and 21st Century
    consumers receive a no-obligation                                                                                                                                                                                                                                                 worthwhile—beyond the
                                                                  But helping improve the lives of people in       walk in the March of Dimes March for
    online quote that could save them up to                                                                                                                                                                                                                                           money you’d earn.
                                                                  need is up there too. And that’s why we          Babies® events across the country as part of
    $463* on their car insurance, and the
                                                                  support many charitable organizations            this effort. 21st Century Insurance President
    participating charity receives $10.                                                                                                                                                                                                                                               1. If my situation were
                                                                  across the country.                              and CEO Anthony J. DeSantis will serve as the
       “We’re very excited about this                                                                                                                                                                                                                                                    different, would I be
                                                                    One of these organizations is the March of     March for Babies chairman for the Delaware
    program,” said Lauren Holloway, a member                                                                                                                                                                                                                                             thrilled about this
                                                                  Dimes, a charity whose mission is to improve     Chapter of the March of Dimes in 2011.
    of the e-Business team helping to drive this                                                                                                                                                                                                                                         possibility?
                                                                  the health of babies by preventing birth         Farmers is entering its fifth year as a national   Life Coach Julie Jansen knows a thing                 pull in a pay-check, whether it’s freelancing,
    program for 21st Century Insurance. “In                                                                                                                          or two about finding the right job, one that’s         consulting or going back to a previous boss to
                                                                  defects, premature birth and infant mortality.   sponsor of the March of Dimes March for                                                                                                                            2. Will this job help me
    just a few minutes, individuals can raise                                                                                                                        fulfilling emotionally and financially. In her book,    ask for hourly work.                                          reach my long-term
                                                                  The foundation is the flagship charity of         Babies walks and is one of the top five
    funds for a local charity and save on their                                                                                                                      I Don’t Know What I Want, But I Know It’s Not           Secondly, devote time to exploring your next                goal? How? If not, will
                                                                  21st Century Insurance’s parent company,         corporate fundraising teams.
    auto insurance.”                                                                                                                                     SM          This, Jansen outlines how to evaluate your current    steps. Shadow a professional in a new industry,               I still have the time and
                                                                  the Farmers Insurance Group of Companies®.         Farmers’ Be A Hero for Babies Day ,
    * National average of annual savings developed                                                                                                                   situation and make positive steps toward a more       or set aside time each week to research future                energy to continue job
                                                                    “Farmers has been supporting the great         held annually in July, demonstrates the
    from information provided by new policyholders from
                                                                                                                                                                     well-rounded and, ultimately, more meaningful,        endeavors. Take part in volunteer work or even an             searching if I accept this
    7/1/08–6/30/09 that shows they saved by switching to          work of the March of Dimes for over 25           commitment to community by Farmers’
                                                                                                                                                                                                                                                                                         position?
    21st Century Insurance. Quotes not available in all states.
                                                                  years,” says Jaynine Warner, Manager of          agents and district managers and now              career. She calls individuals who’ve been hurt        internship.
                                                                  Communications and Community Events              includes 21st Century Insurance employees.        somehow at work—whether they were laid off,             The third piece (our favorite) is all gratification.      3. Will I fit in with the
                                                                  for 21st Century Insurance. “And when 21st       In 2010, Be A Hero For Babies Day raised          victims of a merger or unfairly fired—the “bruised     Love animals? Help at your local shelter. Crazy               company’s culture and
                                                                  Century joined the Farmers Insurance Group       $2,650,000 for the March of Dimes.                and gun-shy.”                                         about cooking? Sign up as a chef of sorts at the              atmosphere?
                                                                                                                                                                       “Usually, being productive and earning money        neighborhood soup kitchen.
                                                                                                                                                                                                                                                                                      4. If I put factors like
                                                                                                                                                                     are the main reasons people want to get back to
                                                                                                                                                                                                                                                                                         wage, commute and job
                                                                                                                                                                     work right away,” Jansen says. But rather than        WHAT NOT TO DO
                                                                                                                                                                                                                                                                                         description aside, how
                                                                                                                                                                     rushing into anything, get creative about how to      And please, don’t beat yourself up. “People tend
                                                                                                                                                                                                                                                                                         do I really feel about
                                                                                                                                                                     meet your basic economic needs. Consider starting     to punish themselves when they’re unemployed,”
                                                                                  GIVING BACK IN 2010                                                                a part-time or consulting gig to pay the bills.       Jansen says. If you start feeling negative, consider
                                                                                                                                                                                                                                                                                         this opportunity?

                                                                                  In addition to various 21st Century corporate sponsorships,                        Consciously taking time off from the daily grind is   this: If your best friend was in the same situation,       5. If my best friend were
                                                                                  21st Century employees from across the country raised more than                    an empowering move that still allows you to make      what would you tell him or her?                               looking at this job,
                                                                                  $75,000 for organizations such as the March of Dimes, Susan G.                     enough money for essentials.                            “We’re great at giving other people advice, but             would I encourage him
                                                                                  Komen, The Leukemia & Lymphoma Society, Community Hunger                                                                                 when it comes to ourselves, we don’t tend to have             or her to pursue it? Why
                                                                                  Outreach Warehouse, Special Olympics and Autism Speaks.                                                                                                                                                or why not?
                                                                                                                                                                     BREAK IT DOWN                                         a lot of creativity,” Jansen says. When you consider
                                                                                  Employees also generously donated food, coats, toys and, more                      Think about dividing your time into thirds. The       your situation from the outside looking in, your
                                                                                  importantly, their time to local community organizations.
                                                                                                                                                                     first part, Jansen explains, is the money-maker.       point of view might just turn from bruised and
                                                                                                                                                                     Use skills from your previous job or career to        gun-shy to locked and loaded.

8             21ST CENTURY INSURANCE 2 21ST.COM                                                                                                                                                                                                                           21ST CENTURY INSURANCE 2 21ST.COM           9
GOING PLACES

                                                                                                                                                                                                                         ROAD TRIP
                                                                                                                                                                                                                         ROUND-UP
                                                                                                                                                                                                                         Don’t ever be caught unprepared on the road




                                                                                                                                                                l
                                                                                                                                                                                                                         again! Take along these trip essentials.
                                                                                                                                                                    PRO FOOTBALL                                         SAFETY KIT: No matter where you’re going, a
                                                                                                                                                                    HALL OF FAME                                         safety kit—containing basic auto repair tools,
                                                                                                                                                                                                                         first aid, batteries and a flash light—is essential
                                                                                                                                                     Canton, Ohio                                                        for any trip beyond your town or city limits.
                                                                                                                                                     This popular attraction is just four hours away from cities
                                                                                                                                                                                                                         ONE VERY IMPORTANT NUMBER: If the
                                                                                                                                                     such as Buffalo, N.Y., Charleston, W.Va., Cincinnati, Ohio,         unexpected occurs, don’t even think of passing
                                                                                                                                                     and Detroit, Mich. Fans can tour the museum, enjoy photo            up roadside assistance because of the cost. 21st
                                                                                                                                                     galleries and purchase special packages devoted to their            Century’s Security Advantage provides 24-hour
                                                                                                                                                     favorite team. Open every day except Christmas, the hall            roadside assistance, as well as emergency travel
                                                                                                                                                     is located close to the Rock and Roll Hall of Fame and              and medical assistance, at no extra cost. Just
                                                                                                                                                     provides specially priced passes to both. And if you’ve been        program the number, (800) 381-5407, in your
                                                                                                                                                     there before, note that much of the museum has been                 phone and bring along your insurance card.
                    READY, SET, RIDE!                                                                                                                updated since 2008.
                                                                                                                                                                                                                         NOURISHMENT: Skip fast food in favor of bite-
                    Five great reasons to hit our country’s highways and byways.                                                                      www.profootballhof.com                                             sized, high-nutrition snacks like trail mix and
                                                                                                                                                                                                                         dried fruit. And remember: Sodas will give you




                                                                                             l                                                                  l
                                                                                                                                                                                                                         a momentary sugar rush, but the subsequent
                    WHETHER YOU’RE PINING FOR THE OLD                                            THE UNITED STATES                                                  THE WORLD GOLF                                       crash will put a strain on long-distance drives,
                    BROOKLYN DODGERS or reminiscing about
                                                                                                 BICYCLING HALL OF FAME                                             HALL OF FAME                                         so stick with water.

                                                                                                                                                                                                                         GPS: An essential for any distance travel, but it’s
                                                                                  Davis, California                                                  St. Augustine, Florida
                                                                                                                                                                                                                         not foolproof. Read your manual from cover
                                                                                  In 2010, this attraction moved from New Jersey to California.      Open every day except Thanksgiving, Christmas and                   to cover, program your destination before you
                                                                                  It’s now partners with the California Bicycling Museum and         induction day, this hall of fame is located in the World Golf       leave and don’t take its instructions as gospel. In
                                                                                  located in downtown Davis, within Central Park. Visitors have      Village, just south of Jacksonville. It relocated from Pinehurst,   short, don’t toss your maps.
                                                                                  an opportunity to see the UC Davis Pierce Miller Collection of     N.C., to its current location in 1998 and boasts championship
                                                                                  antique bicycles, along with many cycling artifacts.               golf courses created by hall of fame legends. You can check
                                                                                   www.usbhof.com                                                    out the museum or take a seat in front of the 80-foot-wide




                               l
                                                                                                                                                     by six-story-high screen in the IMAX theater.




                                                                                             l
                                   NATIONAL BASEBALL                                                                                                  www.worldgolfhalloffame.org
                                   HALL OF FAME AND MUSEUM                                       INTERNATIONAL BOWLING
                                                                                                 MUSEUM AND HALL OF FAME
                    Cooperstown, New York
                    Boasting 500,000 photographs, 3 million books and             Arlington, Texas
                    documents, and 38,000 artifacts, this hall takes you from     This hall of fame is all about, as its site claims, “5,000 years
                    the start of the sport in the 19th century right up to a      of history and 18,000 square feet of fun.” It’s an interactive
                                                                                                                                                           AT YOUR SERVICE,
                    locker featuring items from the most recent baseball          museum with tons of historical information and collectibles             ANYWHERE: 21st’s Security Advantage
                    season. And, for the ultimate fan, how about enjoying a       devoted to one of the largest participatory sports in the               provides 24-hour roadside assistance. Call
                                                                                                                                                          (800) 381-5407 as soon as you need help. And
                    “VIP Experience?” You’ll get behind-the-scenes, after-hours   world. But, just in case this doesn’t get the kids scrambling
                                                                                                                                                          learn more about the program at 21st.com.
                    access to the hall and attend a private reception.            to the car, it’s also on the same site as Six Flags.
                     www.baseballhall.org                                           www.bowlingmuseum.com




10    21ST CENTURY INSURANCE 2 21ST.COM                                                                                                                                                                                                  21ST CENTURY INSURANCE 2 21ST.COM     11
time
          the




                                                           LLLLLLLLLL

                                                                        LIFE IS SHORT, and you have better things
                                                                        to do than plan tomorrow night’s dinner or




                          equation
                                                                        dig around your house for that bill you may
                                                                        have forgotten to pay. So why not find more
                                                                        time for the things you really care about? Get
                                                                        started with these timesaving tips for all of life’s
                                                                        responsibilities. Then, enjoy adding up all the
                                                                        extra hours you’ll have to walk the dog, play
                                                                        with the kids, start a new hobby, learn a second
                                                                        language, volunteer or just veg out watching
                           EVERY MINUTE SAVED ADDS UP. THE 10 MINUTES   reality TV. (Hey, we’re not here to judge what
                           YOU SPEND READING THIS ARTICLE COULD SAVE    you do with your free time. Really.)
                           YOU 28 HOURS EVERY MONTH.



12   21ST CENTURY INSURANCE 2 21ST.COM
FOR YOUR FINANCES:
                                  SAVE 1 HOUR 30 MINUTES PER MONTH
                                                                                                                                                                                             Change Your Ways,
                                                                                                                                                                                             Day by Day
                                                                                                                                                                                             Five bonus tips for realizing
                                                                                                                                                                                             even more free time!

                                                                                                                                                                                             ✓   JUST SAY NO to in-store credit card offers. They
                                                                                                                                                                                                 take time to set up when you’re in the store and
                                                                                                                                                                                                 give you one more account to keep up with month
                                                                                                                                  IN RELATIONSHIPS:                                              after month. Plus: They may save you a few bucks
                                                                                   plan to spend on the trip, and Mint will set                                                                  at the start, but will likely cost you in interest fees
                                                                                                                                  SAVE UP TO 2 HOURS                                             in the long run.
                                                                                                                                  20 MINUTES PER MONTH
                                                                                                                                  The line between cubicle and couch continues to blur. As   ✓   TACKLE YOUR LEAST FAVORITE CHORES at the
                                                                                                                                  professional and personal lives become more intertwined,       time of day when you have the most energy, so you
                                                                                         TIME SAVED: 20 minutes per month                                                                        get them done quickly.
Automate:
Enroll in the 21st                name it.
                                                                                                                                                                                             ✓   GIVE YOURSELF A FEW HOURS at IKEA or The
Century AutoPay                                                                                                                                                                                  Container Store to brainstorm on how you can
                                        TIME SAVED: 30 minutes per month
program at 21st.com                                                                                                                                                                              organize clutter.
and you’ll have a
couple options for
paying your bill easily
                                    Not all companies offer the option to                                                                                                                    ✓   FOR BOTH PERSONAL AND WORK E-MAIL, SET UP
                                                                                                                                                                                                 AN INBOX FILING SYSTEM. Create folders that
and automatically:                                                                                                                                                                               correspond to projects or tasks. And check for
                                                                                                                                       TIME SAVED: 80 minutes per month
Set up withdrawals                                                                                                                                                                               auto-file options in your e-mail program, which can
from your checking                                                                                                                                                                               do much of the organizational heavy lifting for you.
account or have the
bill charged to a debit           introduce Mint.com.                                                                                                                                        ✓   SCHEDULE DOCTOR APPOINTMENTS in the morning.
card or credit card.                                                                                                                                                                             The “magic hour” for seeing your doctor tends to be
                                                                                                                                                                                                 8 a.m. It’s early enough that he or she won’t be
                                  its public launch in 2007, the site has helped                                                                                                                 running behind schedule, so they’ll be less stressed
                                                                                                                                                                                                 and able to give you more one-on-one attention.




                                                                                   pool with her before class starts.


                                                                                         TIME SAVED: 40 minutes per month


                                                                                                                                       TIME SAVED: 60 minutes per month




 14      21ST CENTURY INSURANCE       21ST.COM
AT HOME:
                                     SAVE 11 HOURS 20 MINUTES PER MONTH



                                                                            TIME SAVED: 150 minutes per month


                                                                                                                                                                                                            Required
                                                                                                                                                                                                            Reading
                                                                                                                                                                                                            - Fix-It and Forget-It
                                                                                                                                                                                                              Cookbook, Phyllis
                                                                                                                                                                                                              Pellman Good

                                                                                                                                                                                                            - Time Management
                                                                                                                ON THE JOB:                                SAVE 10 HOURS PER MONTH                            from the Inside
                                                                                                                                                                                                              Out, Julie
                                                                                                                                                                                                              Morgenstern

                                                                                                                                                                                                            - Ten Days to
                                                                                                                                                                                                              Faster Reading,
                                                                            TIME SAVED: 210 minutes per month                                                                                                 Abby Marks-Beale

                                                                                                                                                                                                            - Goals! How to Get
                                                                                                                                                                                                              Everything You

     To Keep Or To Toss                                                                                                                                                 TIME SAVED: 200 minutes per month
                                                                                                                                                                                                              Want — Faster
                                                                                                                                                                                                              Than You Ever
     If you’re on the fence about keeping a document, ask yourself these
                                                                                                                                                                                                              Thought Possible,
     questions. A “yes” means it’s a keeper. All “nos” means it goes.
                                                                                                                                                                                                              Brian Tracy
     1 . Are there tax/legal reasons to keep it?               Y        N                                                                   Wall Street Journal,                                            - Insurance
     2 . Do I refer often to this piece of paper?              Y        N                                                                                                                                     Information Center
     3 . Does it tie in with the core activities of my job?    Y        N                                                                                                                                     at 21st.com,
     4. Will it help me make money?                            Y        N                                                                                                                                     to learn how to
     5. Would my work suffer if I didn’t have it?              Y        N                                                                                                                                     get the most from
                                                                            TIME SAVED: 200 minutes per month                                                                                                 your car insurance
     6. If I ever needed it again, could I easily get it       Y        N
        from someone else?

                                                                                                                                                                   LifeHacker.com



                                                                                                                                                                        TIME SAVED: 400 minutes per month




                                                                            TIME SAVED: 120 minutes per month                                                      be that much sweeter.
                                                                                                                schedule, but don’t stop there.


16         21ST CENTURY INSURANCE 2 21ST.COM
WHAT’S
Y ou r
   STORY?
       Whether the car you love is the lemon you had at 16 or
       the Lamborghini you’ve always lusted after, we all have
       a special feeling about our cars. At different life stages,
       there’s a different car—and a story to go along with it.



                                             others, for that matter.
          crunch
        how




 STAGE 1
the early days
Ah, sweet freedom. Remember how it felt to




                                                                    21ST CENTURY INSURANCE 2 21ST.COM   19
MOST FOLKS WOULD HAVE
                           DEEMED THE CAR A “CLUNKER.”                                                                                              discount.” Statistics show that married drivers
                         IN YOUR EYES, IT WAS A “C SSIC.”
                                                                                                      -


                                                                                                          insurance rates.
                                                                                                      -                                              STAGE 5

                                                                                                          and automatic seat belts.
                                                                                                                                                    next generation
                                                                                                      -


                                                                                                      -


                                                                                                          premium.
                                                                                                                                                                                                          q +w
                                                                                                                                                                                                          w q
                                                                                                      -
                         their insurance premium. An approved driver




                                                                                                       STAGE 4
                                                                                                                                                                                                      New
                                                                                                      love and marriage                                                                               Addition
                          STAGE 2                                                                     One couple, two cars. No matter how in love                                                     Need to put another

                         the proud owner                                                                                                                                                              driver on your 21st
                                                                                                                                                                                                      Century Insurance
                                                                                                                                                                                                      policy? No problem.
                                                                                                                                                                                                      Go to 21st.com or call
                                                                                        edmunds.com
                                                                                                                                                                                                      customer service at
                                                                              kbb.com
                                                                                                                                                                                                      (800) 443-3100 with
                                                                                                                                                                                                      this information:

                                                                                                                                                                                                      #   Driver’s full name
                                                                       STAGE 3                                                                                                                            as it appears on the
                                                                       a step up                                                                                                                          driver’s license.
                                                                                                                                                                                                      #   Date of birth.
                                                                                                                                                                                                      #
         Multi-Car Family                                                                                                                                                                                 Age the driver was

 "       IT’S EASY TO ADD A VEHICLE to your 21st Century
                                                                                                      Mint.com, “Those who are married are viewed
                                                                                                                                                                                                      #
                                                                                                                                                                                                          first licensed.
                                                                                                                                                                                                          Driver’s license
 +       Insurance policy. You can make the change at 21st.com                                                                                                                                            number.



 "
         or by calling (800) 443-3100. Just have these three
         things handy:


 +       1. The year, make and model of the vehicle.

         2. The vehicle identification number (VIN).

 "       3. The name and address of the leasing or financing
            company if the vehicle is leased or financed.




20   21ST CENTURY INSURANCE 2 21ST.COM
21st century Insurance
21st century Insurance
21st century Insurance
21st century Insurance

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21st century Insurance

  • 1. winter 2011 magazine in your day page 12 away we go Halls of fame to suit every sporting fan the job hunt ask yourself 5 questions car care wHat your wHeels + really need also how to save money on your insurance PAGE 22 same great coverage for less same great coverage for less
  • 2. CONTENTS ISSUE 1 DEPARTMENTS 4 WHAT’S NOW New year’s resolutions that your furry friend can really get behind; how to spend the $2.2 million burning a hole in your pocket. from the president We know you’re busy and that you also love a good 6 18 UNDER THE HOOD deal. After all, you chose 21st Century Insurance Five ways to treat your car right—including because we offer the Same Great Coverage for Less. signs that it’s time to call your mechanic; what This magazine is packed with useful tips and tidbits to do during a roadside emergency. to help you save money, simplify life and generally WHAT’S 26 KEY QUESTIONS The fine print of your insurance coverage, get more out of your day. Part of making life easier is finding ways to save time. Our feature “The Time Equation” on page 12 will YOUR presented in a not-so-fine-print fashion. actually free up hours in your day—and who couldn’t use an extra couple of hours right now? We’re also STORY? ALSO INSIDE 9 ON YOUR WAY saving you time in other ways with mobile applications that allow you to view your policy, pay your bill, contact roadside services and more—right at your fingertips. JOIN US ON A DRIVE DOWN Find a job with heart. And while we offer these services, it’s important to MEMORY LANE, AS WE CELEBRATE note that using your mobile device while driving is not THE UPS AND DOWNS THAT 24 HOME SENSE an option you should consider. Not only is it illegal in Sell your house faster. 30 states and counting, but it’s also dangerous. Texting CARS BRING TO OUR LIVES. and driving has become a bigger problem than accidents related to alcohol and is now the number one traffic killer of teens. Check out page 4 for more information FEATURES on distracted driving. So what will you do with all your free time? Paint a 12 on the cover HAIL room. Donate to charity. Find the job you’ll love. Please your pet. You’ll find tips on all this and more inside. CREATE MORE TIME IN YOUR LIFE. Invest 10 minutes reading our cover story, and you could gain 6 gloriously free hours per week. YES! Welcome to 21st Century magazine. ADMIT IT: You just can’t get enough of our hard hat–donning, jumpsuit-clad 10 22 spokesperson. We think he’s pretty great, too. Well, you can see more of him online. GOING PLACES LIVING EASIER Next time you’re on YouTube, search for “Same Great Coverage for Less” and READY, SET, RIDE! BUDGET 411 get a behind-the-scenes look at our Sporty halls of fame that will Develop a spending plan you can commercials. Or, find a link to the inspire you to pack up the car embrace—not fear. (We think video on our Website—21st.com. and hit the open road. you might even find it fun!) (Plus, you’ll find out how we SAME GREAT COVERAGE FOR LESS Insurance provided through 21st Century Insurance and Financial Services, Inc. (or in Michigan through 21st Century Insurance Agency), Wilmington, DE, agent for its affiliated personal lines insurance companies. made it rain golf ball–sized hail.) 21st Century Insurance is proud to be part of the Farmers Insurance Group of Companies®, the third largest personal lines insurer in the United States. With over 25,000 employees serving 20 million customers nationwide, Farmers has been providing outstanding value and service to families for over 82 years. It’s the same foundation on which we’ve built our relationship with you, our customer. Copyright © Farmers Insurance 2011. All rights reserved.
  • 3. WHAT’S NOW DISTRACTED? THE YEAR If you think “distracted driving” is just another term OF THE DOG for what teens do when they use their cell phones behind the wheel, you are, BTW, so wrong. In fact, it’s a dangerous habit that both adults Sure, it may seem like Fido’s only goals are chasing balls and lounging on your furniture, and kids are guilty of, and it takes three forms: but he's put some thought into your new year’s resolutions. In his own words (translated your hands. So, before you give those texting kids manual, cognitive and visual. Fiddling with your from Bark for easier reading), all the things Fido wants you to focus on in 2011: REDUCE, GPS, disciplining your passengers, eyeing the a hard time, think about all the ways you may be M EAT HEALTHY. You might think M WATCH LESS TV. Not to be rude, REUSE, gorgeous Austin Healey 3000 in the lane next to falling prey to this bad behavior. you—it all counts. Then, make sure your focus stays on the road. those fattening cookies and super-salty but you really are a bore when you’re RECYCLE, Distracted driving is anything that takes attention Make the pledge to drive right: Commit to chips are only bad for you, but don’t forget, zoned out in front of that glowing box. I’m the one licking up the crumbs. M VOLUNTEER FOR A CHARITY. I REGIFT away from operating the 6,000-pound vehicle in never text and drive at nophonezone.com. M EXERCISE. Have you looked at have a few pals over at the Humane Society The gift-giving season my gut lately? The only chance I have at who could use your help. sometimes leaves us getting a workout is when you take me M MAKE NEW FRIENDS. I’ve never wondering how well the for walks or, better yet, runs. been a fan of that guy who doesn't pet my CHECK US OUT: well-intended giver knows M CURB YOUR SPENDING. Every stomach. And that lady who worries about hour you spend on your shopping sprees means one hour less with yours truly. Fair? getting dog hair on her clothes? Not cool. M GET A NEW JOB. How about one you. And while Aunt Joan may again have forgotten why you WE’VE GOT OUR OWN APP don’t need ear warmers (you If you’re one of the 20 million people in America who has a phone smarter I think not. of those work-from-home gigs? This 9-to-5 live in Florida!), find comfort than the average dolphin, then you’ll want to get the 21st Century Insurance M LEARN A NEW SPORT. I hear business is really cutting into our quality in knowing that you can pass iPhone application. frisbee offers hours of entertainment. time together. them on to someone who does need them. STEP 1: STEP 2: STEP 3: Try signing up for your local Wheel Deals chapter of Freecycle.org, an online gifting site where Go to Apple® iStore. Download the app. Accomplish all this on the go: From high-end to low-end, cost conscious to earth conscious—check donors discover firsthand that - Pay your insurance bill, out the range of vehicles available to get you where you’re going. using 21st AutoPay. one person’s trash is truly another’s treasure. Or, post - Review policy details. the perplexing gift under the - View your insurance If you have a couple For a mere $2.2 million, At the other end of the If you’re looking to save “free” section on craigslist. ID card. extra million dollars on impress your friends with spectrum—if millions on gas, don’t overlook a org. You’ll be amazed at how - Give feedback on our hand, we’ve got just the the 1,018-horsepower aren’t in your budget this high-mpg model like the quickly the responses start services and products. thing: The Bugatti Koenigsegg Trevita. year or this lifetime— Toyota Prius, which rolling in. - Check out 24-Hour Veyron is the world’s Only three were produced how about scoring your gives the average driver If you don’t want to deal Roadside Assistance fastest accelerating (thus the name Trevita, wheels for only $2,500? an annual fuel cost of with the back and forth that options. which means “three Dubbed “the people’s about $855—not to Apple is a registered street car. It can take you comes with posting online, trademark of Apple, Inc. from 0 to 60 mph in white” in Swedish), so car,” the Nano is mention the satisfaction you can always go the All rights reserved 2.5 seconds. But you’ll you’re sure to be the only currently sold in India of knowing you’re old-school route and donate need to move even faster one on your block with and stretches only doing your part to help Aunt Joan’s present to if you're interested—the the vehicle’s proprietary 10 feet from nose to tail. Mother Earth. the nearest Goodwill company only made 50 glittering silvery white Industries (locator.goodwill. DID YOU KNOW? The beginning of the year is one of the of these speedsters. carbon composite fabric. org) or Salvation Army most popular times for renewing auto insurance. If your policy’s up soon, (salvationarmyusa.org). keep it simple. Visit 21st.com or call (877) 310-5687 to make easy updates to your policy and to get set up on the 21st AutoPay bill pay program. 4 21ST CENTURY INSURANCE 2 21ST.COM 21ST CENTURY INSURANCE 2 21ST.COM 5
  • 4. UNDER THE HOOD SAFETY FIRST Follow these precautions if you have car troubles on the road. M Use your indicator to signal your intentions. Then slow down and pull Well-Car Care off to the side of the road. What your vehicle really wants, right now. M Turn on your emergency flashers and, Regular maintenance is like preventive medicine for your car. It keeps at night, interior light. little problems from becoming expensive repairs or safety hazards. To M Place one flare or warning device just keep your wheels humming happily along, follow these five service tips: behind the vehicle and another at least 300 feet back. Plan upkeep according to the manufacturer’s suggestions. 1 Talk with your mechanic about adapting these guidelines and M Return to your vehicle, buckle up recommendations for your climate and driving style. Consider changing and sit tight—unless you’re in a your oil a must, and plan for wheel alignments, tire rotation and particularly risky spot, like a curve or tire balancing on a routine basis. the crest of a hill. In that case, get out of the car and away from traffic. WHEN BAD THINGS HAPPEN M Covered vehicles on your policy are 2 If you hear, feel or smell something unusual, or if indicator lights or temperature gauges signal trouble before you’re due in the TO GOOD PEOPLE automatically protected with Security Advantage program, so this would shop for work, call for an appointment. be a good time to call 21st Century Check your tires periodically. Keep them inflated to the proper Cut out and save these directions for common car calamities. 3 roadside assistance, (800) 381-5407. pressure in order to optimize performance and gas mileage. Measure the tread. In most states, tires are legally worn out when they A TIRE - Don’t slam on the brakes. have only 3/32 inches of remaining tread depth. BLOWS - Gradually release the accelerator. - Correct the steering to regain control. Keep your car clean inside and out. And washing it by hand - When the vehicle is stabilized, continue to slow down 4 provides a good chance to check for loose trim, cracked lights and pull off the road. CLAIMS and road dings that may need attention. PROCESSING 101 ENGINE - Turn your heat up as high as possible. If a time comes when you need Store a notebook for maintenance and mileage history in your OVERHEATS - Pull over and open your hood. to submit a claim, our HelpPoint 5 glove compartment, and file your receipts at home. Not only will - Think happy thoughts and practice deep breathing while Claim Services by Farmers® will following these steps help keep you safe on the road, you’ll also you wait for the engine to cool down. Then, add about make the experience as simple improve your car’s resale or trade-in value in the long run. a half cup of water to your antifreeze reservoir as a and stress-free as possible. We temporary measure. If there’s no room to add more liquid, like to think of it as the silver it may be hose trouble. lining of your dark cloud. Call (888) 244-6163 any YOU STRIKE - If the animal remains on the highway after you strike it, time of day, any day of the AN ANIMAL report the incident to a local law enforcement agency. week to reach one of our - If your vehicle is damaged, pull over, stay in the car and 12,500 knowledgeable claims wait for assistance. - If the animal might still be alive, don't go near it. professionals. We offer: IS IT TIME TO CHANGE YOUR WIPERS? - The Farmers Direct Repair Replacing windshield wipers is an inexpensive, easy task that’s often overlooked until, well, you can no longer look out. UNINTENDED - Brake firmly, without pumping. Program, a network of 2,500 First, some perspective: Most blades lose effectiveness after about six months. Plus, according to Consumer Reports, paying ACCELERATION - Shift into neutral. repair facilities nationwide. a higher price doesn’t necessarily mean a longer lifespan or greater effectiveness. - Do not turn off the vehicle because it will diminish - A Mobile Claim Center that So be sure to replace your wipers in time for winter driving and before sunny-weather road trips. In between, replace wipers steering and braking ability. provides on-the-scene service if the blade arm is bent, the rubber is brittle, cracked or split, or the edge of the rubber is worn or warped. - Steer to a safe location and slow to a stop. during a catastrophe. - Shut off the engine while still in neutral. - Shift into park, set the emergency brake. 21ST CENTURY INSURANCE 2 21ST.COM 7
  • 5. COMMUNITY NEWS ON YOUR WAY Innovations in Involvement CAREER 21st Century recently launched Putting COUNSELING Inside 21st4Charity™, a cause-driven campaign When it comes to job that allows individuals to raise $10 for a designated non-profit group by getting a Others searches, let both your heart Conversation Approach every interview FIRST no-obligation auto insurance quote from and mind be your guide. with the notion that you’re 21st Century Insurance. evaluating this job just as Developed jointly by the company’s much as your potential Community Relations and e-Business employer is evaluating you. teams, the innovative partnership is We’re giving back in big ways. You both need to be sure that it’s a good fit. designed to be a win-win for consumers Use these questions as and the participating non-profits: By At 21st Century Insurance, of Companies, we joined in their support of your go-to guide before clicking on a 21st Century banner ad helping customers to get the Same Great the March of Dimes.” and after the interview to on participating charities’ websites, assess if this opportunity is Coverage for Less is high on our to-do list. Employees from Farmers and 21st Century consumers receive a no-obligation worthwhile—beyond the But helping improve the lives of people in walk in the March of Dimes March for online quote that could save them up to money you’d earn. need is up there too. And that’s why we Babies® events across the country as part of $463* on their car insurance, and the support many charitable organizations this effort. 21st Century Insurance President participating charity receives $10. 1. If my situation were across the country. and CEO Anthony J. DeSantis will serve as the “We’re very excited about this different, would I be One of these organizations is the March of March for Babies chairman for the Delaware program,” said Lauren Holloway, a member thrilled about this Dimes, a charity whose mission is to improve Chapter of the March of Dimes in 2011. of the e-Business team helping to drive this possibility? the health of babies by preventing birth Farmers is entering its fifth year as a national Life Coach Julie Jansen knows a thing pull in a pay-check, whether it’s freelancing, program for 21st Century Insurance. “In or two about finding the right job, one that’s consulting or going back to a previous boss to defects, premature birth and infant mortality. sponsor of the March of Dimes March for 2. Will this job help me just a few minutes, individuals can raise fulfilling emotionally and financially. In her book, ask for hourly work. reach my long-term The foundation is the flagship charity of Babies walks and is one of the top five funds for a local charity and save on their I Don’t Know What I Want, But I Know It’s Not Secondly, devote time to exploring your next goal? How? If not, will 21st Century Insurance’s parent company, corporate fundraising teams. auto insurance.” SM This, Jansen outlines how to evaluate your current steps. Shadow a professional in a new industry, I still have the time and the Farmers Insurance Group of Companies®. Farmers’ Be A Hero for Babies Day , * National average of annual savings developed situation and make positive steps toward a more or set aside time each week to research future energy to continue job “Farmers has been supporting the great held annually in July, demonstrates the from information provided by new policyholders from well-rounded and, ultimately, more meaningful, endeavors. Take part in volunteer work or even an searching if I accept this 7/1/08–6/30/09 that shows they saved by switching to work of the March of Dimes for over 25 commitment to community by Farmers’ position? 21st Century Insurance. Quotes not available in all states. years,” says Jaynine Warner, Manager of agents and district managers and now career. She calls individuals who’ve been hurt internship. Communications and Community Events includes 21st Century Insurance employees. somehow at work—whether they were laid off, The third piece (our favorite) is all gratification. 3. Will I fit in with the for 21st Century Insurance. “And when 21st In 2010, Be A Hero For Babies Day raised victims of a merger or unfairly fired—the “bruised Love animals? Help at your local shelter. Crazy company’s culture and Century joined the Farmers Insurance Group $2,650,000 for the March of Dimes. and gun-shy.” about cooking? Sign up as a chef of sorts at the atmosphere? “Usually, being productive and earning money neighborhood soup kitchen. 4. If I put factors like are the main reasons people want to get back to wage, commute and job work right away,” Jansen says. But rather than WHAT NOT TO DO description aside, how rushing into anything, get creative about how to And please, don’t beat yourself up. “People tend do I really feel about meet your basic economic needs. Consider starting to punish themselves when they’re unemployed,” GIVING BACK IN 2010 a part-time or consulting gig to pay the bills. Jansen says. If you start feeling negative, consider this opportunity? In addition to various 21st Century corporate sponsorships, Consciously taking time off from the daily grind is this: If your best friend was in the same situation, 5. If my best friend were 21st Century employees from across the country raised more than an empowering move that still allows you to make what would you tell him or her? looking at this job, $75,000 for organizations such as the March of Dimes, Susan G. enough money for essentials. “We’re great at giving other people advice, but would I encourage him Komen, The Leukemia & Lymphoma Society, Community Hunger when it comes to ourselves, we don’t tend to have or her to pursue it? Why Outreach Warehouse, Special Olympics and Autism Speaks. or why not? BREAK IT DOWN a lot of creativity,” Jansen says. When you consider Employees also generously donated food, coats, toys and, more Think about dividing your time into thirds. The your situation from the outside looking in, your importantly, their time to local community organizations. first part, Jansen explains, is the money-maker. point of view might just turn from bruised and Use skills from your previous job or career to gun-shy to locked and loaded. 8 21ST CENTURY INSURANCE 2 21ST.COM 21ST CENTURY INSURANCE 2 21ST.COM 9
  • 6. GOING PLACES ROAD TRIP ROUND-UP Don’t ever be caught unprepared on the road l again! Take along these trip essentials. PRO FOOTBALL SAFETY KIT: No matter where you’re going, a HALL OF FAME safety kit—containing basic auto repair tools, first aid, batteries and a flash light—is essential Canton, Ohio for any trip beyond your town or city limits. This popular attraction is just four hours away from cities ONE VERY IMPORTANT NUMBER: If the such as Buffalo, N.Y., Charleston, W.Va., Cincinnati, Ohio, unexpected occurs, don’t even think of passing and Detroit, Mich. Fans can tour the museum, enjoy photo up roadside assistance because of the cost. 21st galleries and purchase special packages devoted to their Century’s Security Advantage provides 24-hour favorite team. Open every day except Christmas, the hall roadside assistance, as well as emergency travel is located close to the Rock and Roll Hall of Fame and and medical assistance, at no extra cost. Just provides specially priced passes to both. And if you’ve been program the number, (800) 381-5407, in your there before, note that much of the museum has been phone and bring along your insurance card. READY, SET, RIDE! updated since 2008. NOURISHMENT: Skip fast food in favor of bite- Five great reasons to hit our country’s highways and byways. www.profootballhof.com sized, high-nutrition snacks like trail mix and dried fruit. And remember: Sodas will give you l l a momentary sugar rush, but the subsequent WHETHER YOU’RE PINING FOR THE OLD THE UNITED STATES THE WORLD GOLF crash will put a strain on long-distance drives, BROOKLYN DODGERS or reminiscing about BICYCLING HALL OF FAME HALL OF FAME so stick with water. GPS: An essential for any distance travel, but it’s Davis, California St. Augustine, Florida not foolproof. Read your manual from cover In 2010, this attraction moved from New Jersey to California. Open every day except Thanksgiving, Christmas and to cover, program your destination before you It’s now partners with the California Bicycling Museum and induction day, this hall of fame is located in the World Golf leave and don’t take its instructions as gospel. In located in downtown Davis, within Central Park. Visitors have Village, just south of Jacksonville. It relocated from Pinehurst, short, don’t toss your maps. an opportunity to see the UC Davis Pierce Miller Collection of N.C., to its current location in 1998 and boasts championship antique bicycles, along with many cycling artifacts. golf courses created by hall of fame legends. You can check www.usbhof.com out the museum or take a seat in front of the 80-foot-wide l by six-story-high screen in the IMAX theater. l NATIONAL BASEBALL www.worldgolfhalloffame.org HALL OF FAME AND MUSEUM INTERNATIONAL BOWLING MUSEUM AND HALL OF FAME Cooperstown, New York Boasting 500,000 photographs, 3 million books and Arlington, Texas documents, and 38,000 artifacts, this hall takes you from This hall of fame is all about, as its site claims, “5,000 years the start of the sport in the 19th century right up to a of history and 18,000 square feet of fun.” It’s an interactive AT YOUR SERVICE, locker featuring items from the most recent baseball museum with tons of historical information and collectibles ANYWHERE: 21st’s Security Advantage season. And, for the ultimate fan, how about enjoying a devoted to one of the largest participatory sports in the provides 24-hour roadside assistance. Call (800) 381-5407 as soon as you need help. And “VIP Experience?” You’ll get behind-the-scenes, after-hours world. But, just in case this doesn’t get the kids scrambling learn more about the program at 21st.com. access to the hall and attend a private reception. to the car, it’s also on the same site as Six Flags. www.baseballhall.org www.bowlingmuseum.com 10 21ST CENTURY INSURANCE 2 21ST.COM 21ST CENTURY INSURANCE 2 21ST.COM 11
  • 7. time the LLLLLLLLLL LIFE IS SHORT, and you have better things to do than plan tomorrow night’s dinner or equation dig around your house for that bill you may have forgotten to pay. So why not find more time for the things you really care about? Get started with these timesaving tips for all of life’s responsibilities. Then, enjoy adding up all the extra hours you’ll have to walk the dog, play with the kids, start a new hobby, learn a second language, volunteer or just veg out watching EVERY MINUTE SAVED ADDS UP. THE 10 MINUTES reality TV. (Hey, we’re not here to judge what YOU SPEND READING THIS ARTICLE COULD SAVE you do with your free time. Really.) YOU 28 HOURS EVERY MONTH. 12 21ST CENTURY INSURANCE 2 21ST.COM
  • 8. FOR YOUR FINANCES: SAVE 1 HOUR 30 MINUTES PER MONTH Change Your Ways, Day by Day Five bonus tips for realizing even more free time! ✓ JUST SAY NO to in-store credit card offers. They take time to set up when you’re in the store and give you one more account to keep up with month IN RELATIONSHIPS: after month. Plus: They may save you a few bucks plan to spend on the trip, and Mint will set at the start, but will likely cost you in interest fees SAVE UP TO 2 HOURS in the long run. 20 MINUTES PER MONTH The line between cubicle and couch continues to blur. As ✓ TACKLE YOUR LEAST FAVORITE CHORES at the professional and personal lives become more intertwined, time of day when you have the most energy, so you TIME SAVED: 20 minutes per month get them done quickly. Automate: Enroll in the 21st name it. ✓ GIVE YOURSELF A FEW HOURS at IKEA or The Century AutoPay Container Store to brainstorm on how you can TIME SAVED: 30 minutes per month program at 21st.com organize clutter. and you’ll have a couple options for paying your bill easily Not all companies offer the option to ✓ FOR BOTH PERSONAL AND WORK E-MAIL, SET UP AN INBOX FILING SYSTEM. Create folders that and automatically: correspond to projects or tasks. And check for TIME SAVED: 80 minutes per month Set up withdrawals auto-file options in your e-mail program, which can from your checking do much of the organizational heavy lifting for you. account or have the bill charged to a debit introduce Mint.com. ✓ SCHEDULE DOCTOR APPOINTMENTS in the morning. card or credit card. The “magic hour” for seeing your doctor tends to be 8 a.m. It’s early enough that he or she won’t be its public launch in 2007, the site has helped running behind schedule, so they’ll be less stressed and able to give you more one-on-one attention. pool with her before class starts. TIME SAVED: 40 minutes per month TIME SAVED: 60 minutes per month 14 21ST CENTURY INSURANCE 21ST.COM
  • 9. AT HOME: SAVE 11 HOURS 20 MINUTES PER MONTH TIME SAVED: 150 minutes per month Required Reading - Fix-It and Forget-It Cookbook, Phyllis Pellman Good - Time Management ON THE JOB: SAVE 10 HOURS PER MONTH from the Inside Out, Julie Morgenstern - Ten Days to Faster Reading, TIME SAVED: 210 minutes per month Abby Marks-Beale - Goals! How to Get Everything You To Keep Or To Toss TIME SAVED: 200 minutes per month Want — Faster Than You Ever If you’re on the fence about keeping a document, ask yourself these Thought Possible, questions. A “yes” means it’s a keeper. All “nos” means it goes. Brian Tracy 1 . Are there tax/legal reasons to keep it? Y N Wall Street Journal, - Insurance 2 . Do I refer often to this piece of paper? Y N Information Center 3 . Does it tie in with the core activities of my job? Y N at 21st.com, 4. Will it help me make money? Y N to learn how to 5. Would my work suffer if I didn’t have it? Y N get the most from TIME SAVED: 200 minutes per month your car insurance 6. If I ever needed it again, could I easily get it Y N from someone else? LifeHacker.com TIME SAVED: 400 minutes per month TIME SAVED: 120 minutes per month be that much sweeter. schedule, but don’t stop there. 16 21ST CENTURY INSURANCE 2 21ST.COM
  • 10. WHAT’S Y ou r STORY? Whether the car you love is the lemon you had at 16 or the Lamborghini you’ve always lusted after, we all have a special feeling about our cars. At different life stages, there’s a different car—and a story to go along with it. others, for that matter. crunch how STAGE 1 the early days Ah, sweet freedom. Remember how it felt to 21ST CENTURY INSURANCE 2 21ST.COM 19
  • 11. MOST FOLKS WOULD HAVE DEEMED THE CAR A “CLUNKER.” discount.” Statistics show that married drivers IN YOUR EYES, IT WAS A “C SSIC.” - insurance rates. - STAGE 5 and automatic seat belts. next generation - - premium. q +w w q - their insurance premium. An approved driver STAGE 4 New love and marriage Addition STAGE 2 One couple, two cars. No matter how in love Need to put another the proud owner driver on your 21st Century Insurance policy? No problem. Go to 21st.com or call edmunds.com customer service at kbb.com (800) 443-3100 with this information: # Driver’s full name STAGE 3 as it appears on the a step up driver’s license. # Date of birth. # Multi-Car Family Age the driver was " IT’S EASY TO ADD A VEHICLE to your 21st Century Mint.com, “Those who are married are viewed # first licensed. Driver’s license + Insurance policy. You can make the change at 21st.com number. " or by calling (800) 443-3100. Just have these three things handy: + 1. The year, make and model of the vehicle. 2. The vehicle identification number (VIN). " 3. The name and address of the leasing or financing company if the vehicle is leased or financed. 20 21ST CENTURY INSURANCE 2 21ST.COM