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YOU                                 YOU
         R                                   R
        AD                                  AD
       HER                                 HER
         E                                   E
Developer’s Guide to
Marketing and Monetization of
Windows Phone Apps
         Alan Mendelevich | AdDuplex | ailon@ailon.org | @ailon
Developer’s Work Cycle

           Employee/Contract developer

    Task           Deliverables       Money



             Entrepreneur developer

    Task           Deliverables       Money
Money

 Employee   Entrepreneur


   Get       Make
   Paid      Money
Richard Foster, once a DOS programmer and now working for the
family dry cleaning business and developing mobile applications part-
time for his company Edgeway Software, is ecstatic about the results
he is seeing developing for Windows Phone 7.
…
Richard has made $28,882 in four months with his suite of apps.


Fast forward to February, and now I am making around $380 a day
from ads from my 7 games.
…
I’d like to start chronicling my experiences as I start doing my Full Time
Indie Gig. I started going full time April 1st, 2011 …

                                  -- Elbert Perez , occasionalgamer.com


I generally get about 1.5 hours a day for game development
…
Total marketplace/ad revenue for both Krashlander and Krashlander
Free - $23,215.68
                                                        -- Jeff Weber
Did you know …
                                           Product
                                            20%




                        Marketing
                          80%




   Research shows that 20% of product’s
   success is determined by the product
   itself and the remaining 80% is
   marketing*

                                    * I totally made this up
Publish an App
38 countries can submit directly,
102 - indirectly
Submitting an app
• App Hub
  http://create.msdn.com
 Available in Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Czech Republic,
 Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy,
 Japan, Korea, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal,
 Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United
 States.

• Global Publishing Partners
  – APPA Market
    http://www.appamarket.com/
  – Yalla Apps
    http://www.yallaapps.com/
• App Hub – Free Apps Only*
Make Money
Front-end for your main service
“Kik Messenger Effect”
• 22% higher than anticipated Android and
  iOS growth after launch on Windows
  Phone
Paid Apps
• Set a competitive price
• Consider psychology
• Consider who and where your customer
  is
• Set a price that makes business sense
  – WP7 Developer ROI Calculator
   http://www.wpdownunder.com/?p=2055
Trial
• Can’t try == won’t buy
• 70% more purchases than without trials
• Counter example: Cocktail Flow*
In-app purchases
• No built-in centralized mechanism
• Roll out your own
• Use 3rd party services (MoVend, Linxter)
Free apps with ads
• Generally perform better than paid apps*
• Best suited for long/frequently running
  apps (games)
Ad networks
•   Microsoft pubCenter
•   Google AdMob
•   Smaato
•   Millennial Media
•   Mobclix
•   MobFox
•   Inneractive
•   AdDuplex*
Fill rate
• Smaato: “Worldwide, the average ad
  network fill rate was 10% in Q3 2011”
• Maximize ad space value by multiple
  network fallbacks. Fallback to AdDuplex or
  in-house ads.
  – Silverlight: Windows Phone 7 Ad Rotator
    http://wp7adrotator.codeplex.com/
  – XNA: ImproviSoft AdStreamer™
    http://www.improvisoft.com
Promote your
app, promote
your app,
promote your
app, promote
your app…
Don’t monetize your app on day one
Don’t monetize on day one
• Giving your app away is the cheapest and
  most effective marketing instrument you
  have
  – René Schulte: “Helium Voice was released in
    November 2010 and has 18,773 downloads
    as of today. Helium Voice Free was released
    in March 2011 and has 143,002 downloads as
    of today.”
  – Jeff Weber: “Krashlander total downloads
    (Includes both trials and purchases) - 23,500,
    Krashlander Free total downloads - 327,000”
Case Study: Chicks'n'Vixens
• Released as absolutely free (while in beta)
• Went on to be #1 paid game for some time after switching to
  paid
   – Meds: “After being #1 for almost 2 weeks as a paid app I can say
     that I'm very happy with the results. I won't give specific numbers
     but suffice to say it would make many iOS and Android devs
     green with envy.”
• New version released as free with ads
Case Study: gMaps
• Started as absolutely
  free
• Added ads and a “Pro”
  version later
Release date is a feature
• Be the first to solve a problem
  – René Schulte: “… this was quite important since it
    got a lot of attention for being the first real picture
    effects / photo filter app in the market. The big
    blogs like Gizmodo, Engadget and MSNBC
    covered a few of the must have WP7 apps and
    Pictures Lab got featured in all. I guess that
    helped to jump start the app.”
• With every SDK/OS release there’s a chance
  to be the first to utilize some previously
  unavailable capability
Before you
launch…
Marketplace “SEO”
• Name
• Keywords
• Tile
Release Betas
• Beta-testers are your first evangelists
• Recruit beta-testers:
  – WindowsPhoneBeta.com
  – Twitter #wp7 #wpdev
Feedback loop
• Facilitate user
  feedback and ratings
• “Bad” feedback
  should go directly to
  you, good feedback
  – to the Marketplace
• Consider                Good feedback
  encouraging
  rating/review after a
  number of launches


                          Bad feedback
Publication
• Have everything to get featured
  – background image is not required, but your chances
    of being featured without it are low
• Don’t submit on Friday
  – András Velvárt: “If you look at the charts from
    WP7AppList, you can see that almost no applications
    get verified and published during the weekends. …
    You essentially have two more days to test and make
    sure the app doesn’t fail digestion without impacting
    the publishing date.”
  – René Schulte: “48h difference in submission (Friday
    night - Sunday night) -> 12h difference certification
    email (Thursday morning - evening).”
• Don’t auto-publish
Online presence
Demo video
• Easier to watch than try your app
• Great asset for marketing activities
Online presence
•   Web site or section
•   Facebook Page
•   Twitter account
•   Google+ Page
•   Blog
Free promotion
Tip specialized blogs
• WPCentral.com, WMPowerUser.com,
  1800PocketPC.com,
  BestWP7Games.com, WPCentras.lt
  (Lithuanian), WindowsPhone.lv (Latvian),
  WP7Rocks.com (Russian), etc.
• Make it personal
• Include short description
  – maybe even something that looks like a
    review
• Link to your demo video. You made it,
  right?
Tweet and post to Facebook
• Decorate tweets with #wp7 hashtag
• Tweet, retweet, post to Facebook from
  your personal accounts
• Help fellow developers (retweet, like, etc.)
• Temporarily change your avatar to app’s
  tile
• Mention app in your personal profiles
Monitor and react to feedback
• Monitor mentions of your app on
  Twitter, blogs, etc.
• Encourage transformation of positive
  mentions into 5* ratings
• React and address negative feedback
Social media integration
Show off your app everywhere!
• Show your app to your friends
• Show your app to Windows Phone
  enthusiasts
• Show your app to influential community
  and Microsoft people
Case Study: Wordament
 Cross-promote apps
  with other developers
 Utilize full potential of
  your ad space
Paid advertising
Paid advertising
• On the web
  – Specialized blogs
  – App catalog sites
    • WP7AppList.com, appsfuze.com,
      windowsphoneapplist.com, etc.
  – BuySellAds.com (search wp7)
• Directly on Windows Phone
  – AdDuplex, AdMob, etc.
Summary
Summary
• Marketing is at least as important as the
  app itself
• Starting with free is the cheapest and most
  effective marketing instrument
• Be creative, be active, utilize all channels.
Thank you!

@ailon
blog.adduplex.com
ailon@ailon.org

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Marketing and Monetization of Windows Phone Applications

  • 1. YOU YOU R R AD AD HER HER E E Developer’s Guide to Marketing and Monetization of Windows Phone Apps Alan Mendelevich | AdDuplex | ailon@ailon.org | @ailon
  • 2. Developer’s Work Cycle Employee/Contract developer Task Deliverables Money Entrepreneur developer Task Deliverables Money
  • 3. Money Employee Entrepreneur Get Make Paid Money
  • 4. Richard Foster, once a DOS programmer and now working for the family dry cleaning business and developing mobile applications part- time for his company Edgeway Software, is ecstatic about the results he is seeing developing for Windows Phone 7. … Richard has made $28,882 in four months with his suite of apps. Fast forward to February, and now I am making around $380 a day from ads from my 7 games. … I’d like to start chronicling my experiences as I start doing my Full Time Indie Gig. I started going full time April 1st, 2011 … -- Elbert Perez , occasionalgamer.com I generally get about 1.5 hours a day for game development … Total marketplace/ad revenue for both Krashlander and Krashlander Free - $23,215.68 -- Jeff Weber
  • 5. Did you know … Product 20% Marketing 80% Research shows that 20% of product’s success is determined by the product itself and the remaining 80% is marketing* * I totally made this up
  • 7. 38 countries can submit directly, 102 - indirectly
  • 8. Submitting an app • App Hub http://create.msdn.com Available in Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States. • Global Publishing Partners – APPA Market http://www.appamarket.com/ – Yalla Apps http://www.yallaapps.com/ • App Hub – Free Apps Only*
  • 10. Front-end for your main service
  • 11. “Kik Messenger Effect” • 22% higher than anticipated Android and iOS growth after launch on Windows Phone
  • 12. Paid Apps • Set a competitive price • Consider psychology • Consider who and where your customer is • Set a price that makes business sense – WP7 Developer ROI Calculator http://www.wpdownunder.com/?p=2055
  • 13. Trial • Can’t try == won’t buy • 70% more purchases than without trials • Counter example: Cocktail Flow*
  • 14. In-app purchases • No built-in centralized mechanism • Roll out your own • Use 3rd party services (MoVend, Linxter)
  • 15. Free apps with ads • Generally perform better than paid apps* • Best suited for long/frequently running apps (games)
  • 16. Ad networks • Microsoft pubCenter • Google AdMob • Smaato • Millennial Media • Mobclix • MobFox • Inneractive • AdDuplex*
  • 17. Fill rate • Smaato: “Worldwide, the average ad network fill rate was 10% in Q3 2011” • Maximize ad space value by multiple network fallbacks. Fallback to AdDuplex or in-house ads. – Silverlight: Windows Phone 7 Ad Rotator http://wp7adrotator.codeplex.com/ – XNA: ImproviSoft AdStreamer™ http://www.improvisoft.com
  • 18. Promote your app, promote your app, promote your app, promote your app…
  • 19. Don’t monetize your app on day one
  • 20. Don’t monetize on day one • Giving your app away is the cheapest and most effective marketing instrument you have – René Schulte: “Helium Voice was released in November 2010 and has 18,773 downloads as of today. Helium Voice Free was released in March 2011 and has 143,002 downloads as of today.” – Jeff Weber: “Krashlander total downloads (Includes both trials and purchases) - 23,500, Krashlander Free total downloads - 327,000”
  • 21. Case Study: Chicks'n'Vixens • Released as absolutely free (while in beta) • Went on to be #1 paid game for some time after switching to paid – Meds: “After being #1 for almost 2 weeks as a paid app I can say that I'm very happy with the results. I won't give specific numbers but suffice to say it would make many iOS and Android devs green with envy.” • New version released as free with ads
  • 22. Case Study: gMaps • Started as absolutely free • Added ads and a “Pro” version later
  • 23. Release date is a feature • Be the first to solve a problem – René Schulte: “… this was quite important since it got a lot of attention for being the first real picture effects / photo filter app in the market. The big blogs like Gizmodo, Engadget and MSNBC covered a few of the must have WP7 apps and Pictures Lab got featured in all. I guess that helped to jump start the app.” • With every SDK/OS release there’s a chance to be the first to utilize some previously unavailable capability
  • 26. Release Betas • Beta-testers are your first evangelists • Recruit beta-testers: – WindowsPhoneBeta.com – Twitter #wp7 #wpdev
  • 27. Feedback loop • Facilitate user feedback and ratings • “Bad” feedback should go directly to you, good feedback – to the Marketplace • Consider Good feedback encouraging rating/review after a number of launches Bad feedback
  • 28. Publication • Have everything to get featured – background image is not required, but your chances of being featured without it are low • Don’t submit on Friday – András Velvárt: “If you look at the charts from WP7AppList, you can see that almost no applications get verified and published during the weekends. … You essentially have two more days to test and make sure the app doesn’t fail digestion without impacting the publishing date.” – René Schulte: “48h difference in submission (Friday night - Sunday night) -> 12h difference certification email (Thursday morning - evening).” • Don’t auto-publish
  • 30. Demo video • Easier to watch than try your app • Great asset for marketing activities
  • 31. Online presence • Web site or section • Facebook Page • Twitter account • Google+ Page • Blog
  • 33. Tip specialized blogs • WPCentral.com, WMPowerUser.com, 1800PocketPC.com, BestWP7Games.com, WPCentras.lt (Lithuanian), WindowsPhone.lv (Latvian), WP7Rocks.com (Russian), etc. • Make it personal • Include short description – maybe even something that looks like a review • Link to your demo video. You made it, right?
  • 34. Tweet and post to Facebook • Decorate tweets with #wp7 hashtag • Tweet, retweet, post to Facebook from your personal accounts • Help fellow developers (retweet, like, etc.) • Temporarily change your avatar to app’s tile • Mention app in your personal profiles
  • 35. Monitor and react to feedback • Monitor mentions of your app on Twitter, blogs, etc. • Encourage transformation of positive mentions into 5* ratings • React and address negative feedback
  • 37.
  • 38. Show off your app everywhere! • Show your app to your friends • Show your app to Windows Phone enthusiasts • Show your app to influential community and Microsoft people
  • 40.  Cross-promote apps with other developers  Utilize full potential of your ad space
  • 42. Paid advertising • On the web – Specialized blogs – App catalog sites • WP7AppList.com, appsfuze.com, windowsphoneapplist.com, etc. – BuySellAds.com (search wp7) • Directly on Windows Phone – AdDuplex, AdMob, etc.
  • 44. Summary • Marketing is at least as important as the app itself • Starting with free is the cheapest and most effective marketing instrument • Be creative, be active, utilize all channels.