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Sep 28, 2011 DM Crash Course Direct Mail Advertising in Less than 60 minutes! presented by Alan Rosenspan And  Keith Goodman
WHAT IS DIRECT MARKETING? ,[object Object],[object Object]
[object Object],[object Object],[object Object],DIRECT MAIL IS PROFITABLE
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ADVANTAGES OF DIRECT MAIL
[object Object],[object Object],Yes! 10%-15% Open Rates for email… Should not be confused with click through or response rates! DIRECT MAIL OR EMAIL?
[object Object],[object Object],[object Object],Relevant Junk Mail DOES MAIL GET READ?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],COMMON USES OF DIRECT MAIL
[object Object],[object Object],[object Object],HAVE A PLAN
[object Object],[object Object],[object Object],[object Object],WILL ANYONE RESPOND?
[object Object],HOW MUCH IS A “PASSENGER” WORTH?
[object Object],WHAT IS A CUSTOMER WORTH? Average Sale $300 Gross Profit $150 Annualized Value (2X) $300 Lifetime Value (3 years) $900
[object Object],[object Object],[object Object],[object Object],[object Object],WHAT IS CRITICAL TO YOUR CAMPAIGN
40% THE LIST
[object Object],[object Object],[object Object],[object Object],+ The Wrong List = No Response! THE WRONG LIST
[object Object],[object Object],[object Object],[object Object],YOUR HOUSE LIST
Take your best customers.. Then find more that look just like them! THE KEY TO PROSPECTING
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OVER 74,000 LISTS AVAILABLE
IDENTIFY PROSPECTS WITH MODELING
[object Object],[object Object],[object Object],SEE WHO YOUR CUSTOMERS ARE
[object Object],[object Object],[object Object],IDENTIFY THE MOST LIKELY PROSECTS
[object Object],MODELED PROSPECT LIST COUNTS
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],WEB-BASED LIST COUNTS AND ORDERING
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DM AND THE 5 R’s
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4 KEYS TO A SUCCESSFUL PIECE Ever feel like your home mortgage is like 60 tons of water ready to crush you and your family? We can help!
 
[object Object]
1. Do  One  Thing Different Most direct mail is ordinary, dull, and looks like every other piece of direct mail. Do you want to blend in with everybody else, or do you want to stand out?
 
 
2. Do Just  One  Thing ,[object Object],[object Object],[object Object]
The “Bed of Nails” Approach
 
3. Add Value 1. If your direct mail package has no added value in it – then I’m probably going to ignore it 2. If the only time I ever hear from your company is when you want to sell me something… … then I’m not sure I want to hear from your company
 
 
Turn your direct mail package into a Fortune Cookie Make it something that people will be happy and excited to open
 
 
 
 
 
4. Add Credibility Many other forms of advertising have a “halo” of credibility Magazine ads in  Time  magazine. Banner ads on websites. “As seen on TV” adds credibility Direct mail arrives naked at the door – buried in a pile of (mostly) unimportant, untargeted, unsolicited “junk”
 
Who are you? ,[object Object],[object Object],[object Object]
 
Who are your customers? ,[object Object],[object Object],[object Object],[object Object]
Why should I trust you? ,[object Object],[object Object],[object Object]
Add Extra Credibility ,[object Object],[object Object],[object Object]
5. Focus on your Prospect Most direct mail focuses on a product or a company. The most effective direct mail focuses on a person.
 
 
 
6. Improve Your Offer The fastest way to improve response is to improve your offer. Make it “an offer they  can’t  refuse…”
Offer Guidelines ,[object Object],[object Object],[object Object]
 
 
 
 
 
7. Always Be Testing Some companies do direct mail  as part  of their marketing mix. Some companies  live and die  by direct mail - Non-profits - Catalogs - Credit cards  These companies always do extensive, continuous, comprehensive testing…
 
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IT IS ALL ABOUT ROI
ARE YOU MAKING MONEY?
THANK YOU FOR LISTENING Keith Goodman VP, Corporate Solutions Modern Postcard Phone: 800-959-8365 ext. 2059 Cell: 303-517-3119 Email: keithg@modernpostcard.com Alan Rosenspan President Alan Rosenspan and Associates Phone: 781-784-8283 Email: arosenspan@aol.com

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Direct Mail Fundamentals

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  • 2. Sep 28, 2011 DM Crash Course Direct Mail Advertising in Less than 60 minutes! presented by Alan Rosenspan And Keith Goodman
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  • 17. Take your best customers.. Then find more that look just like them! THE KEY TO PROSPECTING
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  • 28. 1. Do One Thing Different Most direct mail is ordinary, dull, and looks like every other piece of direct mail. Do you want to blend in with everybody else, or do you want to stand out?
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  • 32. The “Bed of Nails” Approach
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  • 34. 3. Add Value 1. If your direct mail package has no added value in it – then I’m probably going to ignore it 2. If the only time I ever hear from your company is when you want to sell me something… … then I’m not sure I want to hear from your company
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  • 37. Turn your direct mail package into a Fortune Cookie Make it something that people will be happy and excited to open
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  • 43. 4. Add Credibility Many other forms of advertising have a “halo” of credibility Magazine ads in Time magazine. Banner ads on websites. “As seen on TV” adds credibility Direct mail arrives naked at the door – buried in a pile of (mostly) unimportant, untargeted, unsolicited “junk”
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  • 50. 5. Focus on your Prospect Most direct mail focuses on a product or a company. The most effective direct mail focuses on a person.
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  • 54. 6. Improve Your Offer The fastest way to improve response is to improve your offer. Make it “an offer they can’t refuse…”
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  • 61. 7. Always Be Testing Some companies do direct mail as part of their marketing mix. Some companies live and die by direct mail - Non-profits - Catalogs - Credit cards These companies always do extensive, continuous, comprehensive testing…
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  • 66. ARE YOU MAKING MONEY?
  • 67. THANK YOU FOR LISTENING Keith Goodman VP, Corporate Solutions Modern Postcard Phone: 800-959-8365 ext. 2059 Cell: 303-517-3119 Email: keithg@modernpostcard.com Alan Rosenspan President Alan Rosenspan and Associates Phone: 781-784-8283 Email: arosenspan@aol.com

Notas do Editor

  1. I like to look at it in this way. Suppose I drove a bus full of people up to your place of business and I told you that I would let the people come into your place of business and they would become typical customers. Whatever your typical customer is, these people would be just like them. If your typical customer comes in once a month and spends $100, for example, that’s what these people will do. But there is one catch… you will have to pay me so much for each of them. So that is my question to you. Think about your business and tell me how much you will pay me for a typical customer? (Walk around the room and look for responses. Typically you will get just a few and most people will not raise their hands. When you get a reply, ask the person what business they are in and what they will pay. When you get a couple of answers, proceed in this fashion:) So, you could pay me, say $50. Then if you went in the mail for $500 per thousand you would need to get 10 customers to break even, right? So you need a 1 % response. Now most of you haven’t answered. You don’t know what a customer is worth.