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Vi s i o n s n e w m e d i a Gm b H , A l e x a n d e r R i n g s d o r ff › M e e t M a g e n to 3 i n J u n e 2 0 1 0



Magento for Global Brands
Brands have a new focus!




2   Alexander Ringsdorff
    ringsdorff.net
                           01.06.2010
3
vis io n s-new -media .co m , M ee t M agent o 2010

    Brands have a new focus!



    • Retail channels saturated & hit by the downturn
    • Online keeps growing
    • Brands proved to be successful with
         Direct to Consumer business online
    • „There is significant pressure on consumer brand manufacturers
         and many of their markets are undergoing radical change. One
         area where they see a chance to grow, protect their brand and
         deal directly with consumers is online.”
         Kasey Lobaugh, retail analyst and principal with Deloitte Consulting LLP




4    Alexander Ringsdorff
     ringsdorff.net
                                    01.06.2010
Brands are the fastest growing online
         retail category!




5   Alexander Ringsdorff
    ringsdorff.net
                           01.06.2010
6
vis io n s-new -media .co m , M ee t M agent o 2010

    Brands are the fastest growing online retail category!




    • Internet Retailer Top 500 Guide says
         • Manufacturers are the fastest-growing merchant category!
         • Fastest growing top 500 brand manufacturer continue to grow by
              more than 50% year over year!
         •    55 manufacturers in top 500 of the year 2008
         •    73% posted a gain in annual web sales in 2008




7    Alexander Ringsdorff
     ringsdorff.net
                                    01.06.2010
Brands online today - what makes them
         successful?




8   Alexander Ringsdorff
    ringsdorff.net
                           01.06.2010
Jones Apparel Group Inc.




9
10
11
12
13
14
15
16
vis io n s-new -media .co m , M ee t M agent o 2010

     Brands online today - what makes them successful?



     •    Strong focus on e-Commerce
     •    In-house knowledge
     •    Great customer experience
     •    Mostly highly customized solutions
     •    Know how to address their customers right
     •    Established good processes




17    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
First generation: Outsource everything!




18   Alexander Ringsdorff
     ringsdorff.net
                            01.06.2010
vis io n s-new -media .co m , M ee t M agent o 2010

     First generation: Outsource everything!


     • Full service providers - like ATG or Netrada
     • Includes
          •    Customer support
          •    Logistics
          •    e-Commerce
          •    Product information management
          •    Payment
          •    Collection-Management
          •    Marketing




19    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
Second generation: Own the solution to
          be flexible and modular!




20   Alexander Ringsdorff
     ringsdorff.net
                            01.06.2010
Second generation: Own the solution to be flexible
     vis io n s-new -media .co m , M ee t M agent o 2010

     and modular!



     •    Create differentiators
     •    Follow trends quickly
     •    Pick the best components available on the market
     •    React fast
     •    Set own priorities
     •    Be innovative




21    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
Brands have a lot to learn!
          The challenges




22   Alexander Ringsdorff
     ringsdorff.net
                            01.06.2010
Brands have a lot to learn!
     vis io n s-new -media .co m , M ee t M agent o 2010

     The challenges

          •    Lack of in-house retail or e-commerce talent
          •    Creating an online strategic plan
          •    Handling existing retail relationships (Channel conflict)
          •    Knowing the customer
          •    Product collateral
          •    Pricing strategy
          •    Single SKU logistics
          •    Customer service
          •    Returns processes
          •    Moving from B2B to B2C in marketing
          •    Integrate 3rd party components



23    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
Why is Magento a good choice for
          brands?




24   Alexander Ringsdorff
     ringsdorff.net
                            01.06.2010
vis io n s-new -media .co m , M ee t M agent o 2010

     Why is Magento a good choice for brands?

     • Supporting modern business models
     • Driven by community innovations
     • Provides flexibility and allows to follow manufacturer
          development road map at the same time
     • Implemented as platform scalable to
          •    Multi brand
          •    Multi country
          •    Multi language
          •    Multi currency
     • Powerful connectors


25    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
But it is not only about software




26   Alexander Ringsdorff
     ringsdorff.net
                            01.06.2010
vis io n s-new -media .co m , M ee t M agent o 2010

     But it is not only about software



     •    Staffing
     •    Training
     •    Maintenance
     •    Further development
     •    Right strategy to leverage
     •    Set priorities right




27    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
The D2C Magento Enterprise
          Verticalisation by Visions




28   Alexander Ringsdorff
     ringsdorff.net
                            01.06.2010
The D2C Magento Enterprise Edition
     vis io n s-new -media .co m , M ee t M agent o 2010

     Verticalisation by Visions




     • Available on top of the Enterprise Edition
     • First brands live in summer 2010
     • Combination of modules, consultancy and training




29    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
vis io n s-new -media .co m , M ee t M agent o 2010

     Modules of the D2C Magento EE Verticalisation


     •    Customer Support
     •    Returns
     •    Warehouse
     •    CRM Connector
     •    CMS Connector
     •    Reporting
     •    Season end private sale promotion
     •    Season start promotion



30    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
D2C certified partners




31   Alexander Ringsdorff
     ringsdorff.net
                            01.06.2010
vis io n s-new -media .co m , M ee t M agent o 2010

     D2C certified partners



     • Partners that have been successfully implemented in D2C
          Magento solutions
     • Covering areas of
          •    Logistics
          •    CRM (customer realationship management)
          •    PIM (product information management)
          •    and more...




32    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010
vis io n s-new -media .co m , M ee t M agent o 2010

     Thank you!

          Alexander Ringsdorff
          CEO & Founder
          Visions new media GmbH
          visions-new-media.com

          Leisewitzstr. 4
          30175 Hannover
          Germany

          blog: ringsdorff.net
          twitter: visions_alex
          e-mail: ar@visions.ag
          skype: alexanderringsdorff


33    Alexander Ringsdorff
      ringsdorff.net
                                     01.06.2010

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Magento for Global Brands / Enterprise Verticalisation D2C - Alexander Ringsdorff, Visions

  • 1. Vi s i o n s n e w m e d i a Gm b H , A l e x a n d e r R i n g s d o r ff › M e e t M a g e n to 3 i n J u n e 2 0 1 0 Magento for Global Brands
  • 2. Brands have a new focus! 2 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 3. 3
  • 4. vis io n s-new -media .co m , M ee t M agent o 2010 Brands have a new focus! • Retail channels saturated & hit by the downturn • Online keeps growing • Brands proved to be successful with Direct to Consumer business online • „There is significant pressure on consumer brand manufacturers and many of their markets are undergoing radical change. One area where they see a chance to grow, protect their brand and deal directly with consumers is online.” Kasey Lobaugh, retail analyst and principal with Deloitte Consulting LLP 4 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 5. Brands are the fastest growing online retail category! 5 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 6. 6
  • 7. vis io n s-new -media .co m , M ee t M agent o 2010 Brands are the fastest growing online retail category! • Internet Retailer Top 500 Guide says • Manufacturers are the fastest-growing merchant category! • Fastest growing top 500 brand manufacturer continue to grow by more than 50% year over year! • 55 manufacturers in top 500 of the year 2008 • 73% posted a gain in annual web sales in 2008 7 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 8. Brands online today - what makes them successful? 8 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 10. 10
  • 11. 11
  • 12. 12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. 16
  • 17. vis io n s-new -media .co m , M ee t M agent o 2010 Brands online today - what makes them successful? • Strong focus on e-Commerce • In-house knowledge • Great customer experience • Mostly highly customized solutions • Know how to address their customers right • Established good processes 17 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 18. First generation: Outsource everything! 18 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 19. vis io n s-new -media .co m , M ee t M agent o 2010 First generation: Outsource everything! • Full service providers - like ATG or Netrada • Includes • Customer support • Logistics • e-Commerce • Product information management • Payment • Collection-Management • Marketing 19 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 20. Second generation: Own the solution to be flexible and modular! 20 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 21. Second generation: Own the solution to be flexible vis io n s-new -media .co m , M ee t M agent o 2010 and modular! • Create differentiators • Follow trends quickly • Pick the best components available on the market • React fast • Set own priorities • Be innovative 21 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 22. Brands have a lot to learn! The challenges 22 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 23. Brands have a lot to learn! vis io n s-new -media .co m , M ee t M agent o 2010 The challenges • Lack of in-house retail or e-commerce talent • Creating an online strategic plan • Handling existing retail relationships (Channel conflict) • Knowing the customer • Product collateral • Pricing strategy • Single SKU logistics • Customer service • Returns processes • Moving from B2B to B2C in marketing • Integrate 3rd party components 23 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 24. Why is Magento a good choice for brands? 24 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 25. vis io n s-new -media .co m , M ee t M agent o 2010 Why is Magento a good choice for brands? • Supporting modern business models • Driven by community innovations • Provides flexibility and allows to follow manufacturer development road map at the same time • Implemented as platform scalable to • Multi brand • Multi country • Multi language • Multi currency • Powerful connectors 25 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 26. But it is not only about software 26 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 27. vis io n s-new -media .co m , M ee t M agent o 2010 But it is not only about software • Staffing • Training • Maintenance • Further development • Right strategy to leverage • Set priorities right 27 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 28. The D2C Magento Enterprise Verticalisation by Visions 28 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 29. The D2C Magento Enterprise Edition vis io n s-new -media .co m , M ee t M agent o 2010 Verticalisation by Visions • Available on top of the Enterprise Edition • First brands live in summer 2010 • Combination of modules, consultancy and training 29 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 30. vis io n s-new -media .co m , M ee t M agent o 2010 Modules of the D2C Magento EE Verticalisation • Customer Support • Returns • Warehouse • CRM Connector • CMS Connector • Reporting • Season end private sale promotion • Season start promotion 30 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 31. D2C certified partners 31 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 32. vis io n s-new -media .co m , M ee t M agent o 2010 D2C certified partners • Partners that have been successfully implemented in D2C Magento solutions • Covering areas of • Logistics • CRM (customer realationship management) • PIM (product information management) • and more... 32 Alexander Ringsdorff ringsdorff.net 01.06.2010
  • 33. vis io n s-new -media .co m , M ee t M agent o 2010 Thank you! Alexander Ringsdorff CEO & Founder Visions new media GmbH visions-new-media.com Leisewitzstr. 4 30175 Hannover Germany blog: ringsdorff.net twitter: visions_alex e-mail: ar@visions.ag skype: alexanderringsdorff 33 Alexander Ringsdorff ringsdorff.net 01.06.2010